The Westin New York at Times Square

4 stars
270 West 43rd Street, New York, NY 10036
Hotel Overview
Reviewer score
4.1
out of 5
300 reviews
Perfect location & nice hotel

We stayed 4 nights in August 2014 and could not have been better located. Stayed on the 24th floor... See full review

  • rbhark
  • Aug 6, 2014
What an Awesome First Experience

This was My wife & I, first time staying in the City. The hotel was located in a perfect spot. just... See full review

  • Bigdoggs76
  • Jul 28, 2014
Located in New York's beating heart, the Westin Times Square Hotel is an impressive 45-story prism-like building, its 873 guestrooms offering a place of calm in bustling New York City with Heavenly Beds and Heavenly Baths. Try some rich, gourmet meals at Shula's Steakhouse or grab a cocktail in Bar 10. Health-conscious guests can hit the 24-hour WestinWORKOUT fitness center. With children's activities and menus, and over 34,000-square-foot of meeting space, the hotel accommodates every type of visitor.
Key facts
  • Shula's Steakhouse restaurant
  • 34,000-square-feet of meeting space, and 32 meeting rooms
  • 2 ballrooms
  • Concierge
  • Currency exchange
  • Smoke-free facility
  • 32" HDTVs in every room
  • In-room refrigerated refreshment center
  • iMacs in Grand Deluxe Rooms
Neighborhood
Times Square is the ultimate destination in the ultimate city, located in the heart of Manhattan and often referred to as The Crossroads of the World. Home to the studios of MTV and ABC as well as the Hard Rock Cafe, M&M's World, and New York's premier discount ticket center, a world of entertainment is within walking distance of the hotel. Catch a Broadway show, explore Rockefeller Center, or simply take in the iconic lights and sights.

Hints and tips
The Westin staff members encourage guests to be candid, asking questions or making requests to improve their quality of service and the visitor's experience.

The central location makes for stunning views and easy visual planning.

This is not a comprehensive list of fees. Any amounts listed above may not include taxes and are subject to change.

The Westin New York at Times Square Rooms

Traditional
Description not provided

Amenities

  • High-speed internet
  • Non Smoking
General
Non Smoking
Concierge
Pet friendly
Dining
Bar/Lounge
Restaurant
24 hour room service
Services
24 hour front desk
Business center
Maid service
Laundry service
Multilingual
Theater desk
Tour desk
Shopping mall
Meeting/Banquet facilities
Internet
High-speed internet
Parking
Valet parking
Accessibility
Handicapped rooms/facilities
Accessible facilities
Room
Safe
Phone with speaker
Free newspaper
Hairdryer in room
Fire alarm with light
Turndown service
Ironing board

Hotel Map

40.7576 -73.9889
Nearby airports
Laguardia International Airport, (LGA), 9.00, MI; John F. Kennedy International Airport, (JFK), 16.00, MI; Newark Liberty International Airport, (EWR), 13.00, MI;
Area description
Downtown

Nearby points of interest

  • Helen Hayes Theatre: 0.1 mi
  • Broadhurst Theatre: 0.1 mi
  • Majestic Theatre: 0.1 mi
  • Foxwoods Theatre: 0.1 mi
  • John Golden Theatre: 0.1 mi
  • Shubert Theatre: 0.1 mi
  • Ford Center For The Performing Arts: 0.1 mi
  • American Airlines Theatre: 0.1 mi
  • St. James Theatre: 0.1 mi
  • New York Times Building: 0.1 mi
  • New Victory Theater: 0.1 mi
  • Imperial Theatre: 0.1 mi
  • Ripley’s Believe It or Not! Times Square: 0.1 mi
  • Booth Theatre: 0.1 mi
  • Bernard B. Jacobs Theatre: 0.1 mi
  • Helen Hayes Theatre: 0.1 mi
  • Broadhurst Theatre: 0.1 mi
  • Majestic Theatre: 0.1 mi
  • Foxwoods Theatre: 0.1 mi
  • John Golden Theatre: 0.1 mi
  • Shubert Theatre: 0.1 mi
  • Ford Center For The Performing Arts: 0.1 mi
  • American Airlines Theatre: 0.1 mi
  • St. James Theatre: 0.1 mi
  • New York Times Building: 0.1 mi
  • New Victory Theater: 0.1 mi
  • Imperial Theatre: 0.1 mi
  • Ripley’s Believe It or Not! Times Square: 0.1 mi
  • Booth Theatre: 0.1 mi
  • Bernard B. Jacobs Theatre: 0.1 mi
  • Music Box Theatre: 0.1 mi
  • Gerald Schoenfeld Theatre: 0.1 mi
  • Nederlander Theatre: 0.1 mi
  • Port Authority Bus Terminal: 0.1 mi
  • Madame Tussauds: 0.1 mi
  • Minskoff Theatre: 0.1 mi
  • Richard Rodgers Theatre: 0.2 mi
  • Theater District: 0.2 mi
  • Lunt-Fontanne Theatre: 0.2 mi
  • Al Hirschfeld Theatre: 0.2 mi
  • Lower Plaza: 0.2 mi
  • Condé Nast Building: 0.2 mi
  • Brooks Atkinson Theatre: 0.2 mi
  • Lyceum Theatre: 0.2 mi
  • Ethel Barrymore Theatre: 0.2 mi
  • Samuel J. Friedman Theatre: 0.2 mi
  • Palace Theatre: 0.2 mi
  • Duffy Square: 0.2 mi
  • Stephen Sondheim Theatre: 0.2 mi
  • Town Hall: 0.2 mi
  • Garment District: 0.2 mi
  • Longacre Theatre: 0.3 mi
  • Marquis Theatre: 0.3 mi
  • Walter Kerr Theatre: 0.3 mi
  • Lion Theatre: 0.3 mi
  • Eugene O'Neill Theatre: 0.3 mi
  • Bank of America Tower: 0.3 mi
  • Belasco Theatre: 0.3 mi
  • Ambassador Theatre: 0.3 mi
  • Cort Theatre: 0.3 mi

Hotel Policies

Check-in:
03:00 PM
Check-out:
12:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (300)

Ratings and reviews for The Westin New York at Times Square

Overall score

4.1 / 5
5.01.0
300 out of 300
Amenities:
4
Room cleanliness:
4.3
Hotel staff:
4.2
Room comfort:
4.4
Location:
4.7
Value:
3.8

90% would recommend to a friend.

Sort by:
Review of The Westin New York at Times Square

Reviewer score

5
5.01.0
rbhark
Fayetteville, AR
Aug 6, 2014

Perfect location & nice hotel

We stayed 4 nights in August 2014 and could not have been better located. Stayed on the 24th floor and the room had recently been remodeled.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Dining tip: Short walk from hotel

If you want to save money on some meals, there are numerous inexpensive options within one block.

Review of The Westin New York at Times Square

Reviewer score

5
5.01.0
Bigdoggs76
Middleboro Ma
Jul 28, 2014

What an Awesome First Experience

This was My wife & I, first time staying in the City. The hotel was located in a perfect spot. just a block away from the Mass chaos of downtown. The staff was incredible, the food service was excellent. Nothing but 5 star service. I felt really comfy when we came in @ midnight and to enter the hotel you needed to pass thru a security check point which i liked. No room card No access! thank you very much we will be back.....

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
4
Value:
5
Sightseeing tip: Short walk from hotel

book attractions online before you go, better deals

Review of The Westin New York at Times Square

Reviewer score

4
5.01.0
Aventurer
McAllen, TX
Jul 6, 2014

Perfect location

We had a wounderful time at the Westin Time Square. It is very close to all the broadway shows. The location is great and the veiws from the hotel are amazing. It is close to the subway and bus stops. The personnel is very friendly and kind.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
4
Sightseeing tip: Short walk from hotel

Buy your hop on hop off ticket and never use a taxi unless you go to the airport.

Review of The Westin New York at Times Square

Reviewer score

4
5.01.0
J Boston
Boston
Jun 23, 2014

Great location!

Great location! Rooms were nice, good size. Within walking distance to some great restaurants & shows.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
5
Value:
4
Review of The Westin New York at Times Square

Reviewer score

5
5.01.0
Papa and Nonni
Boston, MA
Jun 3, 2014

Semi-annual Times Square 2 day jaunt

Very pleasant. Room was good size, bathroom furnished with updated fixtures and very clean. The mattress, pillows, and bed linens made our sleeping too cozy and comfortable. Just what we needed to relax and then enjoy being right in the center of Times Square. The only negative was not having a children's channel like Sprout or Nick Jr. Staff was very friendly and accommodating. We will return.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Dining tip: In Hotel

Chevy's ---- excellent

Review of The Westin New York at Times Square

Reviewer score

4
5.01.0
TeamBrock
Charlotte, NC
May 27, 2014

Excellent experience for first time in NYC

The Westin is an excellent location for access to all the sights of NYC! It's a bit pricey but worth it. My children and I were able to tour the city, see the sights, shop and eat without too much effort. The fitness center & room service is great. The rooms are a good size and staff is very helpful. Utilized the self serve business center and when I ran into glitches the staff was more than happy to help and resolve issues. Sad to say no pool but loved this hotel for our vacation & would highly recommend the Westin.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
4
Review of The Westin New York at Times Square

Reviewer score

2
5.01.0
SuperFrank
Montreal, Canada
May 20, 2014

Internet?

Seriously, no internet wi-fi access? Are we in 1998? We have to pay an extra 20$ for 1 day of internet? Westin should do better at 300$ a night. When you have less ameneties than HoJo...

Hotel features (5 = best, 1 = worst):
Amenities:
1
Room cleanliness:
4
Hotel staff:
2
Room comfort:
4
Location:
3
Value:
3
Review of The Westin New York at Times Square

Reviewer score

5
5.01.0
Hedda on a friend trip
Norway
May 11, 2014

Amazing hotel

I was on a trip with my friend and we had an amazing stay at the Westin hotel. The room was beautiful and the staff was very helpful at all hours of the day. They met every request we had. We got free water brought up to the room, they carried a fridge up to the room minutes after we called for one etc. Also when we came home late at night there was security that checked our roomcard, which made us feel extra safe. There is also a big bus terminal and a subway station next to the hotel, so it's easy getting everywhere in the city. If you need someplace to stay, choose this hotel!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Review of The Westin New York at Times Square

Reviewer score

5
5.01.0
Chelsyee
Bergenfield, New Jersey
May 5, 2014

18th birthday

My dad booked a premium deluxe suite at the westin for my 18th birthday. I went with 3 of my friends and it was great. Great restaurant, a little pricey though Awesome views we were on the 36th floor and looked down on Madame tusseds I got a complimentary birthday cake The room is much bigger than photographed Very fast check out Overall great experience and service, I even became a member of the hotel.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Review of The Westin New York at Times Square

Reviewer score

3
5.01.0
RockyM
Oregon
May 2, 2014

Could of been better

Two light bulbs in bathroom vanity were burnt out, room was not clean two days we were staying, no robe was issued had to ask for towels,and no amenities in our room. I was very disappointed for tha price.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Room cleanliness:
2
Hotel staff:
3
Room comfort:
3
Location:
5
Value:
2
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