Rate and special offer based on Check-in: Jan 19, 2015 Check-out: Jan 22, 2015

The Surrey Hotel

5 stars
20 East 76th Street, New York, NY 10021
Hotel Overview
Reviewer score
4.3
out of 5
44 reviews
Excellent

An Excellent hotel. The staff are excellent. Great location. The room was clean, I was very happy... See full review

  • Excellent Hotel
  • Aug 3, 2014
Perfect location for a long weekend

We come to NYC a few times a year and this time opted to stay on the upper east side for... See full review

  • gustavk
  • Apr 19, 2014
Find urban-sophisticate sanctuary and service overlooking Central Park

With an Upper East Side address, a gilded pedigree and super-sleek decor, The Surrey stands as a monument to great Manhattan hotels. Built in 1926 as a residence hotel, the original hosted celebrities such as Bette Davis and John F. Kennedy. Today, The Surrey is a statement in black-and-white sophistication inspired by fashion icons such as Coco Chanel, with service that rivals the best. Guests dine at a Michelin-star restaurant, lounge at the full-service spa and even receive personal bartending services in-room. 

Highlights

  • Michelin-star, French-infused dining at the renowned Cafe Boulud
  • Enjoy Bar Pleiades, or request personal bartending service in-room
  • Private rooftop garden overlooking Central Park

Location

Experience classic New York City chic on the Upper East Side, located at East 76th Street and Madison Avenue. Surrey guests can reach Central park, the Museum of Modern Art, the Natural History Museum and some of the best shopping on foot.

Rooms

Extra-large -- and extra-plush -- guest rooms in Coco Chanel black and white create signature chic at The Surrey. The hotel offers salon and suite accommodations, including a penthouse and presidential suite, plus extended-stay apartments. Amenities might include elements such as a hand-painted wardrobe, a fireplace, a private terrace, a soaking tub, a kitchen, a living room and magnificent views of Central Park and the Upper East Side. Pets even receive a pet robe.

Features

Earning a star in the prestigious Michelin guide and 3-star review in The New York Times, Cafe Boulud at The Surrey brings the best of French cuisine to the table at breakfast, brunch (Sundays), lunch and dinner. At Bar Pleiades, the Coco Chanel-inspired decor pleases as much as the cocktails. The Cocktail Program offers hotel guests personal bartender service for in-room cocktails.

Transportation

  • Grand Central Terminal (1.8 mi/2.8 km)
  • Penn Station (3 mi/4.8 km)
  • Statue Cruises, Battery Park (Statue of Liberty/Ellis Island ferry) (7.8 mi/12.6 km)
  • LaGuardia Airport (9.3 mi/15 km)
  • Newark Liberty International Airport (17 mi/27.3 km)
  • John F. Kennedy International Airport (18.5 mi/29.8 km)

Attractions

  • Central Park (0.3 mi/0.4 km)
  • Metropolitan Museum of Art (0.4 mi/0.6 km)
  • American Museum of Natural History (1 mi/1.6 km)
  • Museum of Modern Art (1.7 mi/2.7 km)
  • Rockefeller Center (1.9 mi/3 km)
  • Lincoln Center for the Performing Arts (2 mi/3.1 km)
  • Times Square (2.4 mi/3.9 km)
  • Empire State Building (2.6 mi/4.1 km)
  • Madison Square Garden (3 mi/4.8 km)

Business

  • Private dining rooms at Cafe Boulud for up to 40 guests (fees apply)
  • Additional event space for larger groups, plus hotel suites for intimate functions (fees apply)

Policies and fees
NOTE: Upon booking a suite at The Surrey, guests will receive the Complimentary Suite Program that includes complimentary wireless Internet access, daily international newspaper, shoe shine, and a Surrey welcome amenity.

This is not a comprehensive list of fees. Any amounts listed above may not include taxes and are subject to change.

The Surrey Hotel Rooms

Ultra Deluxe Suite King - High F
Ultra Deluxe Suite High Floor-1 King-Sofa Bed- High City View-Kitchenette-Free WiFi-680 SqFt
Ultra Deluxe Three Bedroom Suite
Ultra Deluxe 3 Bedroom Suite-3 Bath-Kitchen- 2 Kings-2 Queens-Sep Bath Shower-WiFi-1375 SqFt
Grand Deluxe Two Bedroom Suite P
Grand Deluxe Two Bedroom Suite-2 Kings-2 Bath- Partial Central Park View-Free WiFi-940 SqFt
Deluxe Salon King
Deluxe Salon-1 King-City View-Large Desk Sitting Area-Large Shower-Large Safe-330 SqFt
Deluxe Salon 2 Full Beds
Deluxe Salon-2 Full size beds-City View-Large Desk-Sitting Area
Deluxe Accessible Salon
Deluxe Accessible Salon-2 Queens-City View- ADA Compliant-WiFi-Sitting Area-Safe-385 SqFt
Grand Deluxe Suite Partial Park
Grand Deluxe Suite Partial Central Park View- 1 King-Free WiFi-Sep Bath and Shower-600 SqFt
Quad Salon - 2 Beds
Description not provided
Grand Deluxe Salon Partial Park
Grand Deluxe Salon Partial Central Park View- 1 King-WiFi-Sitting Area-Large Desk-330-400SqFt
Grand Deluxe Two Bedroom Suite
Grand Deluxe Two Bedroom Suite-2 Kings-2 Bath- Free WiFi-Sep Bath Shower-LCD HDTV-940 SqFt
Ultra Deluxe Terrace Suite - Kin
Ultra Deluxe Terrace Suite-1 King-City View- Private Terrace-Kitchenette-Free WiFi-660 SqFt
Penthouse Suite - 1 King
Penthouse Suite-1 King-City View-Dining for 6- Kitchen-Fireplace-Large Terrace-WiFi-1200 SqFt
Ultra Deluxe Two Bedroom Suite H
Ultra Deluxe Two Bedroom Suite High Floor-WiFi- 2 Kings-2 Bath-Kitchen-Sep Bath Shower-990 SqFt
Ultra Deluxe Two Bedroom Suite
Ultra Deluxe Two Bedroom Suite-2 Kings-2 Bath- Kitchen-Sep Bath Shower-Free WiFi-990 SqFt
Grand Deluxe Salon King
Grand Deluxe Salon-1 King-City View-LCD TV -Large Shower-Sitting Area-Large Desk-400 SqFt
Deluxe Salon - 2 Queens
Deluxe Salon-2 Queens-City View-Large Desk-WiFi -Sitting Area-Large Shower-Large Safe-385 SqFt
Studio Suite with Terrace
Studio Suite with Terrace-1 King Bed-City View- Free WiFi-Sep Bath Shower-Sitting Area-450 SqFt
Studio Suite - 2 Queens
Studio Suite-2 Queen Beds-City View-Fireplace- Free WiFi-Sep Bath Shower-Sitting Area-570 SqFt
Grand Deluxe Suite - King
Grand Deluxe Suite-1 King-Interior View-LCD TV- Free WiFi-Sitting Area-Sep Bath Shower-600 SqFt
Ultra Deluxe Suite - King
Ultra Deluxe Suite-1 King-City View-Sofa Bed- Kitchenette-Free WiFi-Sep Bath Shower-680 SqFt
Presidential One Bedroom Suite
Presidential One Bedroom Suite-1 King-Kitchen- Park View-Piano-Dining for 10-Library-2100 SqFt
Presidential Two Bedroom Suite
Presidential Two Bedroom Suite-1 King 2 Queens- Park View-Piano-Dining for 10-Kitchen-2800 SqFt
Ultra Deluxe Two Bedroom Suite -
Description not provided
Grand Deluxe Accessible Suite
Grand Deluxe Accessible Suite-1 King-Free WiFi- ADA Compliant-Interior View-LCD HDTV-600 SqFt
Ultra Deluxe Three Bedroom Suite
Ultra Deluxe 3 Bedroom Suite-3.5 Bath-Kitchen- 2 Kings-2 Queens-Sep Bath Shower-WiFi-1375 SqFt
Ultra Deluxe Suite 1.5 Bath - Ki
Ultra Deluxe Suite-1.5 Bath-1 King-City View- Sofa Bed-Kitchenette-Free WiFi-LCD TV-680 SqFt
Grand Deluxe TwoBedroom Suite Ac
Grand Deluxe Two Bedroom Accessible Suite- 2 Kings-2 Bath-ADA Compliant-Free WiFi-940SqFt

Amenities

  • High-speed internet
  • No smoking rooms/facilities
General
Air conditioned
No smoking rooms/facilities
Pet friendly
Elevators
24 hour security
Activities
Fitness center or spa
Fitness Center
Jogging track
Dining
Bar/Lounge
Restaurant
Coffee maker in room
24 hour room service
Room service
Family plan
Services
24 hour front desk
Business center
Maid service
Laundry service
Guest laundromat
Childcare Service
Concierge desk
Security
Wake-up service
In-Room Safe
Tour desk
Meeting/Banquet facilities
Porters
Conference facilities
Doctor on call
Copy service
Audio visual equipment
Internet
High-speed internet
Parking
Indoor parking
Valet parking
Accessibility
Handicapped rooms/facilities
Accessible facilities
Accessible rooms
Grab bars in bathroom
Room
Television with cable
Cordless phone
Safe
Phone with speaker
Telephone
Kitchen
AM/FM alarm clock
Desk with lamp
Mini bar
Free newspaper
Hairdryer in room
Outlet adapters
Turndown service
Bathroom telephone
In room movies
Sitting area
Temperature control
Shower
Electronic door locks
Iron
Ironing board
International direct dial
Smoke detectors
Sprinklers in rooms
Trouser press
Wet bar

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Hotel Map

40.7744 -73.9639
Nearby airports
Newark International Airport, (EWR), 19.00, MI, NE; John F. Kennedy International Airport, (JFK), 18.00, MI, NW; La Guardia Airport, (LGA), 9.00, MI, W; Westchester County Airport, (HPN), 33.30, MI, SW; Teterboro Airport, (TEB), 16.18, MI, NE
Area description
City Center

Nearby points of interest

  • Whitney Museum of American Art: 0.1 mi
  • Madison Avenue: 0.3 mi
  • Frick Collection: 0.3 mi
  • The Frick Collection: 0.3 mi
  • Asia Society and Museum: 0.3 mi
  • Jewish Museum: 0.3 mi
  • Metropolitan Museum of Art: 0.3 mi
  • The Obelisk: 0.4 mi
  • Americas Society: 0.4 mi
  • Council On Foreign Relations: 0.4 mi
  • Belvedere Castle: 0.4 mi
  • Shakespeare Gardens: 0.5 mi
  • Central Park: 0.6 mi
  • Central Park Zoo: 0.6 mi
  • New York Historical Society: 0.6 mi
  • Whitney Museum of American Art: 0.1 mi
  • Madison Avenue: 0.3 mi
  • Frick Collection: 0.3 mi
  • The Frick Collection: 0.3 mi
  • Asia Society and Museum: 0.3 mi
  • Jewish Museum: 0.3 mi
  • Metropolitan Museum of Art: 0.3 mi
  • The Obelisk: 0.4 mi
  • Americas Society: 0.4 mi
  • Council On Foreign Relations: 0.4 mi
  • Belvedere Castle: 0.4 mi
  • Shakespeare Gardens: 0.5 mi
  • Central Park: 0.6 mi
  • Central Park Zoo: 0.6 mi
  • New York Historical Society: 0.6 mi
  • Guggenheim Museum: 0.7 mi
  • Rose Center for Earth and Space: 0.7 mi
  • National Academy: 0.7 mi
  • Knickerbocker Club: 0.7 mi
  • American Museum of Natural History: 0.7 mi
  • Henry Luce Nature Observatory: 0.7 mi
  • Beresford: 0.7 mi
  • International Center of Photography: 0.7 mi
  • Bloomingdale's: 0.7 mi
  • Takashimaya: 0.7 mi
  • Cooper-Hewitt: 0.8 mi
  • Park Avenue: 0.8 mi
  • Andrew Carnegie Mansion: 0.8 mi
  • Barney's: 0.8 mi
  • Metropolitan Club: 0.8 mi
  • Harmonie Club: 0.8 mi
  • Fifth Avenue: 0.8 mi
  • Victorian Gardens, Central Park: 0.8 mi
  • John Jay Park: 0.8 mi
  • City University of New York: 0.9 mi
  • FAO Schwarz: 0.9 mi
  • Bloomberg Tower: 0.9 mi
  • Founder's Hall: 0.9 mi
  • Bergdorf Goodman: 0.9 mi
  • Rockefeller University: 0.9 mi
  • Richard Tucker Square: 0.9 mi
  • Trump Tower: 1 mi
  • Mount Vernon Hotel Museum & Garden: 1 mi
  • Verdi Square: 1 mi
  • Broadway: 1 mi

Dining

Cafe Boulud
Chef Daniel Bouluds twist on French cuisine prepares with American ingredients inspired by four Muses - Seasonal - Traditional - Vegetarian - World Vegetarian and World. This Michelin-starred restaurants menu changes seasonally.
Bar Pleaides
Inspired by 1930s Bar Cart and a Chanel Bag - this Art Deco club offers an ambiance reminiscent of a classic era. Classic cocktails and unique drinks are offered from chef Daniel Boulud along with a light menu.

Hotel Policies

Check-in:
03:00 PM
Check-out:
12:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (44)

Ratings and reviews for The Surrey Hotel

Overall score

4.3 / 5
5.01.0
44 out of 44
Amenities:
4.4
Room cleanliness:
4.7
Hotel staff:
4.5
Room comfort:
4.6
Location:
4.8
Value:
4.2

91% would recommend to a friend.

Sort by:
Review of The Surrey Hotel

Reviewer score

5
5.01.0
Excellent Hotel
Business
New York, USA
Aug 3, 2014

Excellent

An Excellent hotel. The staff are excellent. Great location. The room was clean, I was very happy with everything.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Review of The Surrey Hotel

Reviewer score

5
5.01.0
gustavk
Business
Littleton, Colorado
Apr 19, 2014

Perfect location for a long weekend

We come to NYC a few times a year and this time opted to stay on the upper east side for convenience to a conference. Out of all our visits, The Surrey was by far our best experience. Being able to walk easily to all of our destinations was a big plus. The staff receives A+ as well as our room and dining experience. We are looking forward to another stay!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Entertainment tip: Short walk from hotel

The Neue Galerie on 5th and 86th is a must see. We even became members!

Review of The Surrey Hotel

Reviewer score

5
5.01.0
miss s
Business
montreal
Mar 13, 2014

SURREY HOTEL

We arrived at the hotel around 6PM. They gave us a room which we did not like. They were sld out and un able to give us another room. aWe were on the third floor. They promised to give us another room the following day. They moved us to the 15th floor which was perfect and we had a partial view of the park, I have a suggestion that somehow they should include the use of internet

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Dining tip: Short walk from hotel

3 guys for breakfast

Review of The Surrey Hotel

Reviewer score

5
5.01.0
lindarr
Business
san antonio,tx
Apr 23, 2013

Great Stay

We absolutely loved everything about this hotel. The staff, service, bedding, and location were all fantastic. This made our first trip to NYC a very enjoyable one.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Review of The Surrey Hotel

Reviewer score

5
5.01.0
ExNYguy
Business
Los Angeles
Feb 11, 2013

Wonderful weekend

Anniversary weekend in NY. Couldn't have been nicer. Room was beautiful, perfectly appointed, staff was warm and extremely helpful.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Review of The Surrey Hotel

Reviewer score

3
5.01.0
global travel
Business
North Carolina
Feb 11, 2013

Weekend getaway

When choosing a small upscale hotel not associated with the larger chains I expect wonderful things. The rooms were indeed comfortable, with delightful products in the bathroom, a very comfortable bed and room to move around. But when personal service is required this is where they should shine. A cup of tea was needed quickly at the end of the evening and although my husband was willing to get one himself downstairs, the bartender refused to provide him with one to take upstairs. They did finally have someone deliver one to us but it is the tone used by the waitstaff and the idea that coffee and tea was not easily available that was so frustrating without having to wait. Plenty of liquor for purchase in the room but no tea or coffee! That and having to wait in the lobby to have a room ready to be checked in when it was after 3 pm was a bit frustrating. However it is a lovely hotel and the location is wonderful if you are looking for something on the Upper East Side.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
3
Room comfort:
4
Location:
4
Value:
3
Trip purpose:

Business

Shopping tip: Short walk from hotel

Plenty of fabulous shops just around the corner.

Review of The Surrey Hotel

Reviewer score

5
5.01.0
Big Lou from Big Easy
Business
New Orleans, LA
Feb 9, 2013

My New Fave NYC Hotel

This was my first stay at Surrey and I could not have been more impressed. My room was on the small side but it was exceedingly comfy. Many amenities. Bathroom only had a shower but it was unquestionably the best shower I've ever enjoyed anywhere. Bed, pillows and linens were premium. Hotel bar was active and inviting. I did not dine at the Daniel Boloud restaurant but it was awarded Michelin star - must be excellent. All in all, I will certainly return.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Dining tip: Short drive from hotel

Have concierge make resv for dinner at Elio's on 2nd Ave near 84th. Great Italian dining experience. Slightly upscale but a classic NYC scene. Tables must be hard to come by but we sat right down.

Review of The Surrey Hotel

Reviewer score

5
5.01.0
Felcia
Business
virginia
Feb 3, 2013

Personal and lovely

a wonderful hotel to stay in whether alone or for a romantic get away.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

Review of The Surrey Hotel

Reviewer score

4
5.01.0
Chris N
Business
Charleston, S.C.
May 22, 2012

First visit at the Surrey

The Surrey is a first rate hotel. My suite, (which I did not request but was delighted with) could not have been nicer. Staff was very responsive. Concierge really helpful. The rooftop penthouse bar was a pleasant surprise and a nice view. The only less than excellent experience was the overpriced and under whelming french restaurant "Boulud" connected to the hotel. I would not recommend it.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
4
Value:
4
Trip purpose:

Business

Dining tip: Short walk from hotel

3 Brothers diner right around the corner on Madison ave from Surrey is a good choice for breakfast.

Review of The Surrey Hotel

Reviewer score

1
5.01.0
Dgale
Business
Cape Cod
Mar 12, 2012

Front Desk Check - in Extremely Rude!!!

When I arrived at hotel @ 11 PM after 4 1/2 hr drive, I was told I had no reservation. I gave the clerk both the # and the Surrey confirmation # he said it wasn't in his computer.I said the room was prepaid for 2 nights. He told me I must have wrong hotel and he turned his back to me and just left me standing at the counter. There was no cell phone service in lobby of hotel so I had to go outside and call my daughter to send the email to my phone of the whole confirmation. I returned inside and told him that it should not be up to me to have to prove this to him and he told me that it "shouldn"t be up to me to prove anything.We don't have you in our system and we are sold out." I told him that I wanted to speak to a manager and that he was the rudest person that I have ever dealt with in the hospitality industry. I explained that I had just driven non-stop from Cape Cod because my daughter had gone into labor 3 weeks early.After I mentioned manager he found a room for one night, but did not apologize. He made me feel as though I was lucky to be staying at his hotel! I left for hospital. When I returned at 6 am he was still there and informed me that he found my reservation so that I could stay the second night. This man actually acted like he was doing me a favor. I had already showed him that when I first tried to check in, but obviously, at the Surrey, the guest is not treated as a guest but made to feel totally uncomfortable! I would never stay at the Surrey again.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
1
Room comfort:
1
Location:
4
Value:
3
Trip purpose:

Business

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