The Mansfield Hotel

Let me just say that the staff made the stay wonderful! This fabulous location was centrally located and there were plenty of subway stations, and taxis. The hotel is lovely, the gym is fabulous!

Once again my wife and I are pleased with the Mansfield Hotel and its staff.

We had never been to New York and were happy to arrive at this hotel on our honeymoon. It was exactly 2 blocks from the center of Time Square. Great location. Free internet access was helpful. Staff was friendly and helpful. Small room though, which we were warned would be average for New York hotels. I highly recommend this hotel.

Staff was courteous and helpful, the rooms were clean and lovely (although much smaller than expected) and the entire hotel was very charming

Wonderful hotel, clean, and convenient location. Room was lovely.

The staff is really frinedly and nice, the room is small but confy, the only issue was that the air conditioning was in the window and when it rained hard it was really noise, so it woke me up. The Location is great its 2 blocks from times square and half a block from 5 ave 4 blocks from the sobway and theres a bus to Newark on 42nd (2 blocks away) I never needed to take a cab the rest is great, I would go back

Had a really good experience staying here. The room was a little small and the bathroom was very small and way too narrow. Other than that the location was excellent, 2 blocks from Times Square and tons of other things, including a few different subway stops. Staff were helpful and friendly. Would definitely stay again if looking for a hotel in midtown.

The staff from the hotel is really good and they provide great service, they helped with everything that we requested. Walking distance from times square The room which we got was a little small, no real closet and little space to place our suitcases. Very nice bed, sheets and conforter. A roach came out of the sink... nasty! but staff was helpfull and we got complementary breackfast and drinks. If you are thinking of staying out all day and just sleep there, I recomend the hotel.

Great location, clean hotel, good service, resonable price

For a 4 star hotel as Mansfield claims to be I cannot give it more than 2 stars. For a 2 star hotel, in this location I would've given it a 5 star rating. My wife and I stayed here for 10 nights in a Chambre Queen (during Christmas and New Year). The location is great - on 5th Av., 5 minutes from TImes Square. The room size is average - about the same size as other boutique hotels or even larger than 3 star boutique hotels in Paris. However, the bathroom sink is way to small. If you try to wash your face you'll find yourself in a big puddle. The bathroom wasn't very small so I don't know why they chose such a small basin. They have dark brown hardwood floors that absorb all the light so that's why people found this a bit dark. The lighting however is sufficient. The TV in the room is actually a DELL display with a TV tuner attached. I've seen reviews mentioning the fact that they offer free coffee and tea in the lobby. Yes, this is true - however most 3+ star hotels would have a coffee/tea machine in the room. This one doesn't so every morning you need to go downstairs to get the coffee. It's probbly ok in the winter but in the summer I'd rather walk to one of the many coffee shops in the area if I can't get a coffee in my room. The staff is friendly when you arrive but afterwards they NEVER said hello (at least in the 11 days I've been there) when passing by. I don't usually ask for directions or interact with the staff however I do expect to be greeted. If you do have an issue they are very responsive so no complain there (I actually had to call them a couple of times). The biggest problem however and this is something that I want to emphasize is the fact that there is NO way to control the temperature in the room during winter. All 3+ stars hotels have some sort of temperature control. The heat comes from a very small radiator that's controlled centrally. And while our room was very cold (we had to ask for 3 blankets) the next door guests had to keep their windows open because it was too hot. For the summer all rooms have a window AC unit - however that's useless in the winter as it only provides cooled air. Overall I would recommend this hotel for short stays but only if you get a very good deal. This is nowhere near a 4 star hotel but if you can get it cheaper than a 3 star hotel in the area go for it.