Rate based on Check-in: May 27, 2013 Check-out: May 28, 2013

The GEM Hotel - Midtown West, an Ascend Hotel Collection Member

3 stars
449 W. 36th Street, New York, NY 10018
Hotel Overview
Reviewer score
3.5
out of 5
19 reviews
friendly staff

The front desk clerk was very friendly and helpful. She gave us fantastic suggestions for site... See full review

  • trayner
  • Feb 18, 2013
European hotel experience of the good kind

This boutique hotel was a bit out of the way but a really nice place. The room was small just like... See full review

  • 51Dan
  • Dec 14, 2012
Thr Gem Hotel-Midtown West, an Ascend Collection hotel is a sleek/modern design boutique that is ideally located two blocks from The Javits Center. Our excellent location is within walking distance of hundreds of businesses, or indulge in all that Manhattan has to offer in ways of world famous restaurants, museums, galleries, shopping and theatres. Our hotel offers concierge service, turndown service and personal attention to your every need. Free high-speed Internet in all guest rooms and wireless in public areas. Our beautifully appointed 100 percent non-smoking guest rooms include pillow-top mattresses, bathrobes, coffee makers, desks, hair dryers, iron/iron boards, safes and flat panel TVs. We have discounted NYC parking rates.

Amenities

  • Wireless internet
  • Smoke-free policy
General
Smoke-free policy
Dining
Coffee maker in room
Vending machines
Services
Laundry service
Concierge desk
Multilingual
Tour desk
FAX
Internet
Wireless internet
Accessibility
Ramp access to buildings
Brailled elevators
Room
Television with cable
Safe
Telephone
AM/FM alarm clock
Hairdryer in room
Microwave
Turndown service
In room movies
Iron

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Reviewer score 3.9 out of 5
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Reviewer score 2.5 out of 5

Hotel Map

40.7557 -73.9974
Nearby airports
La Guardia Int'l Airport, (LGA), 7.00, MI, SE; John F. Kennedy Int'l Arpt, (JFK), 10.00, MI, SE; Newark Liberty Int'l Arpt., (EWR), 14.00, MI, SW;
Area description
City Center, 36TH / 10TH AVE

Nearby points of interest

  • Garment District: 0.3 mi
  • Madison Square Garden: 0.4 mi
  • New York Cruise Terminal-Manhattan Terminal: 0.4 mi
  • Penn Station: 0.5 mi
  • Lower West Side: 0.5 mi
  • Ford Center For The Performing Arts: 0.5 mi
  • New Victory Theater: 0.5 mi
  • Macys: 0.5 mi
  • Lower Plaza: 0.6 mi
  • Wollman Memorial Rink: 0.7 mi
  • Duffy Square: 0.7 mi
  • Bryant Park: 0.7 mi
  • Empire State Building: 0.8 mi
  • NY Public Library: 0.8 mi
  • Roseland: 0.9 mi
  • Garment District: 0.3 mi
  • Madison Square Garden: 0.4 mi
  • New York Cruise Terminal-Manhattan Terminal: 0.4 mi
  • Penn Station: 0.5 mi
  • Lower West Side: 0.5 mi
  • Ford Center For The Performing Arts: 0.5 mi
  • New Victory Theater: 0.5 mi
  • Macys: 0.5 mi
  • Lower Plaza: 0.6 mi
  • Wollman Memorial Rink: 0.7 mi
  • Duffy Square: 0.7 mi
  • Bryant Park: 0.7 mi
  • Empire State Building: 0.8 mi
  • NY Public Library: 0.8 mi
  • Roseland: 0.9 mi
  • Diamond District: 0.9 mi
  • Joyce Theater: 0.9 mi
  • Equitable Center: 0.9 mi
  • Pierpont Morgan Library: 1 mi
  • Circle Line: 1 mi
  • Hughoneill Dry Goods Store: 1 mi
  • GE Building: 1 mi
  • NBC Studios: 1 mi
  • Radio City Music Hall: 1 mi
  • Paine Webber Art Gallery: 1 mi
  • International Building: 1 mi
  • Rockefeller Center: 1 mi
  • Murray Hill: 1 mi
  • New Amsterdam Theater: 1 mi
  • CBS Building: 1 mi
  • American Craft Museum: 1.1 mi
  • Saks Fifth Avenue: 1.1 mi
  • Grand Central Station: 1.1 mi
  • Flatiron Building: 1.1 mi
  • Museum of American Folk Art: 1.1 mi
  • Tuscan Square: 1.1 mi
  • Hudson River Park: 1.1 mi
  • Carnegie Hall: 1.1 mi
  • Washington Square: 1.1 mi
  • Museum of Modern Art (MOMA): 1.1 mi
  • Gansevoort Market: 1.1 mi
  • Ford Foundation Building: 1.2 mi
  • Flatiron District: 1.2 mi
  • Chrysler Building: 1.2 mi
  • University Club: 1.2 mi

Hotel Policies

Check-in:
03:00 PM
Check-out:
11:00 AM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by CheapTickets

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Guest Reviews (19)

Ratings and reviews for The GEM Hotel - Midtown West, an Ascend Hotel Collection Member

Overall score

3.5 / 5
19 out of 19
Amenities:
3.1
Room cleanliness:
4.2
Hotel staff:
4.2
Room comfort:
3.8
Location:
3.1
Value:
4.1

89% would recommend to a friend.

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Review this hotel
Review of The GEM Hotel - Midtown West, an Ascend Hotel Collection Member

Reviewer score

3
KristenDC
Washington, DC
Mar 4, 2013

good value for a group stay

A group of four of us stayed at the GEM Hotel Midtown West for a quick weekend trip up to NYC. The hotel staff were friendly and let us check into our room early, always a plus to not have to drag bags around while sightseeing! The noon checkout time was great, as we didnt have to rush out in the morning. Room and bathroom were clean, beds were comfortable. Small-ish size rooms, but enough space if you dont plan on spending your day in the hotel.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
5
Room comfort:
4
Location:
4
Value:
5
Review of The GEM Hotel - Midtown West, an Ascend Hotel Collection Member

Reviewer score

4
trayner
CT
Feb 18, 2013

friendly staff

The front desk clerk was very friendly and helpful. She gave us fantastic suggestions for site seeing on our first nyc trip. Thank you!!!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
5
Review of The GEM Hotel - Midtown West, an Ascend Hotel Collection Member

Reviewer score

4
51Dan
Business
Washington DC
Dec 14, 2012

European hotel experience of the good kind

This boutique hotel was a bit out of the way but a really nice place. The room was small just like our Paris hotel room, very clean, very comfortable, and the bath facilities were excellent. Also, NY subways were just two blocks awayl The hotel was quiet at night. Best of all, the staff was unfailingly friendly and very helpful. I was directed to the Skylight Diner for breakfast, one long block and two short blocks away, and had a delicious traditional eggs, home fries, and bacon breakfast. Lots of other things there, too. Many other restaurants within a few blocks area including Clyde Frazier's restaurant. It was good!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
4
Location:
3
Value:
4
Trip purpose:

Business

Dining tip: Short walk from hotel

Everything was not too far away.

Review of The GEM Hotel - Midtown West, an Ascend Hotel Collection Member

Reviewer score

3
A. Thompson
Business
Atlanta, GA
Nov 10, 2012

You get what you pay for

Got a great deal on this hotel. But I got a TINY room in return. There was barely enough room to walk around the bed. But, it was clean and the bed was comfortable. The staff was friendly enough. The location kind of sucks. Being on 10th Ave is difficult b/c there is no subway near. Getting a taxi isn't too difficult though. Overall, I feel like I got what I paid for.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
4
Hotel staff:
4
Room comfort:
2
Location:
2
Value:
4
Trip purpose:

Business

Review of The GEM Hotel - Midtown West, an Ascend Hotel Collection Member

Reviewer score

3
MimiWWS
Silver Spring, MD
Jul 30, 2012

Quick getaway

Staff was friendly and the room was clean. Location was good and it was quiet. Unfortunately the ice machine was broken and when we returned at 11pm, the elevator was broken and was not going to be repaired until the next morning.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
3
Value:
4
Review of The GEM Hotel - Midtown West, an Ascend Hotel Collection Member

Reviewer score

3
New Name
Florida
Jul 18, 2012

At least it was clean...

Well, it's not the Waldorf. Affordable room for NY. Room is pretty beat down looking, but at least it was clean. Sheets were ready to be retired, but again at least it was clean. No bed bugs to report. Felt safe during my stay. A/C caused allergy problems for me.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
3
Hotel staff:
3
Room comfort:
2
Location:
3
Value:
3
Review of The GEM Hotel - Midtown West, an Ascend Hotel Collection Member

Reviewer score

3
IanNYC
Connecticut
Jul 5, 2012

Great place

The room was a little smaller then I'm used to, but the staff was amazing, the room was very clean, and the message board in the loby with things to do in the area that day was a nice touch.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
5
Hotel staff:
5
Room comfort:
4
Location:
3
Value:
4
Review of The GEM Hotel - Midtown West, an Ascend Hotel Collection Member

Reviewer score

4
Sarge072
Nj
May 6, 2012

Simple, clean and cheap

The rooms are small, typical for NYC, but they are clean and comfortable. This is the second time I've stayed here and I would certainly come back again...

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
3
Room comfort:
4
Location:
4
Value:
4
Review of The GEM Hotel - Midtown West, an Ascend Hotel Collection Member

Reviewer score

4
Emily Sue
Washington, DC, USA
Apr 30, 2012

Good place to stay

The hotel was perfect for my needs - had to stay in Chelsea for an event and the location was perfect for this. The street felt a little deserted and it was no as convenient to lots of restaurants, at least ones that I wanted to go to. The room was clean, although small, but that is expected for a moderately priced hotel in the city. What made this hotel stand out was the absolutely friendliness and kindness of the staff. They were helpful, cheerful, and made my daughter and I feel very welcome. I would recommend The Gem.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
5
Hotel staff:
5
Room comfort:
4
Location:
4
Value:
4
Review of The GEM Hotel - Midtown West, an Ascend Hotel Collection Member

Reviewer score

4
Danje
A,Massachusetts
Feb 27, 2012

Good stay in the Big Apple

Nice,clean hotel and an excellent location. It is off the beaten path but easy access to all the activity.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
4
Value:
4
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