The Empire Hotel

Fabulous! The hotel was beautiful and service great. The coconut mohitos were out of this world up at the pool!!!!!

Awesome time and service at this hotel. Rooms super clean and delicious food-nice bell hops too

Facilities were very clean, great view of the city. The maids missed cleaning our room one of the days, but staff was very prompt in bringing needed towels.

Forgot to say...The pool was a joke. It is about two regular size bath tubs wide and about 4 long. Not sure how they got away with calling this a pool.

Tiny room. Tiny bathroom. If had been a large person, would not have been able to move around either. Overkill to have such a small refrig stocked with the surplus of alcohol. Too high price tray of "amenities" available to purchase. Cigarette butts on window ledge. Next building right up against our window at "V" angle. Difficult to regulate room temperature. Heard elevator sounds during night. Too much lighted electrical equipment in room at night. No coffee in hotel for AM. No shower door to close. Bed comfortable. Called twice to get ice to room needed for sprained ankle.

We had only one night at the Empire Hotel but we were pleased with the cleanliness and decor when we walked in after a long journey. The room was small but well equipped with everything we needed. The bed was comfortable and quiet both of which were exactly what we wanted. Too bad be had to scoot out early as the thought of using the pool was very appealing on that hot July day.

We had a fairly decent stay at the empire. We only stayed for one day but it took more than 2 hours for our room to be ready. We decided to pass the time at the pool on the roof. It's not so much a pool as it is patio with a kiddy splash area. The pool is maybe 12 feet long 5 feet wide and 6 children complete occupy the space. The view was nice but the small size of the patio and the way they have it arranged you can appreciate it. For what you pay it is not as nice as what you might fight a few blocks further away.

I have a few complaints about my one night stay in this hotel, which makes the hotel more deserving of a downgrade from 4 to 3 stars. We waited about 40 minutes to check in and the line of patrons grew even longer behind us. The staff did not seem concerned about the customers waiting, and some of the front desk staff did not offer to assist with check ins despite the fact that there were no customers requesting any other assistance. Then, after we got to the room, my husband took a shower. The stall immediately filled with water that did not drain out. It was disgusting and would have flooded the bathroom if he'd stayed in for more than 3 minutes. I had to forego taking a shower, but the staff did send an engineer up while we were out and the problem was resolved when we returned in the late evening. I love staying in hotels in general, but I felt that this was an average experience at best, and would only recommend staying here if you get a great deal.

Close to Lincoln Center and Juilliard. One bed, was too small for couple and no view. We requested upgrade, but fully booked until weekend when we were moved to larger room, which was just perfect.

We stayed at this hotel years ago, then it closed while being renovated in 2007. Now went back, mainly for its location next door to Lincoln Center. It has nice, clean rooms, although with some things that leave to be desired (sink clogged, dresser drawer opens by itself and doesn't close...). Some of the staff were quite helpful (concierge, security) while others not so (desk person, housekeeping). All in all, we'll go back because of the location and overall comfortable room, but not for any warm and fuzzy feeling.