The Court - A St Giles Premier Hotel

This hotel is centrally located which is a plus. We were greeted with enthusiasm and had an easy check-in. We were shocked at how much space there was in our suite. I was under the impression there would be a small kitchenette, but there was not. Not even a coffee pot in the room. Furniture has seen better days, a little worn but okay since most of our time was outside of the hotel. I would stay again at these prices, but if prices go up they need to update somewhat.

Daniel upgraded us to a suite. The room was largest ever. Not the most updated but spacious and clean. Staff was excellent.

The Hotel was easy to find, however it took some time to get our room..but it was worthwile the wait. The Staff was very friendly and nice, they really had us feel welcome in NYC!

Spent the weekend at the St. Giles as a New Yorker I found this hotel to be very convenient and very central to all. The staff was friendly and accommodating and the rooms were open and inviting, definitely no complaints and would recommend to anyone

My friends and I stayed at this hotel for New Year's Eve. We got upgraded to a terrace suite and it was amazing. The terrace was great with a direct view of the Chrysler building. The room was beautiful and the staff was all really nice. I would definitely recommend this hotel to anyone!

The bath room sink leaked all over the floor. The shower was too loose and wouldn't turn off. The room was dark and was dated.

Spacious rooms with separate living room and bar, flat screen t.v.s, safe in closet, ironing board and iron, hair dryer

This was my first trip to New York. A good thing to know is that taxis charge $45 to take you from JFK airport to anywhere in Manhattan (plus any additional tolls and tip). I called before we left to request a mini fridge and microwave because we were staying for 5 days. We took the red eye so we got to the hotel around 8:30, but check-in time isn't until 3pm. I gave them my cell number and they said they would call as soon as a room opened up. After walking about 25 blocks to and from Central Park, we were exhausted and just went back to the hotel around 12pm. They had a room available but never called us to let us know it was ready. They were holding our luggage for us and said they'd bring it to our room. We waited about 30 minutes, and still no luggage, so we went down to get it ourselves. We asked again about a fridge and microwave, and they just kept saying they're not sure if any are available. During our entire stay, they never once called to let us know whether or not any were available. Our room was on the side of the hotel by Lexington St. and the traffic was a little loud. Also, the elevators weren't working properly, and the alarm sound was constantly going off. I think the main and probably only reason why we didn't get good service was because we are a couple of girls in our 20s on vacation, and pretty much everyone else staying at the hotel was older and there for business. The only good service we got was from the doormen. They were very friendly. There is no pool/spa and no complementary breakfast. The only good thing about this hotel is that it's only 3 blocks from Grand Central Station, and Grand Central is in the center of most tourist stops on the Subway. To get to Times Square, you could take a quick shuttle from Grand Central Station. There are a few restaurants around the hotel but not very many. There is a small grocery store right around the corner which is convenient. I would not recommend this hotel, but I would recommend getting a hotel near a Subway entrance.

The W is a gem. The location is great, the room very spacious, the bed comfortable. I loved the hip lounge music in the elevators!

The W Hotel Tuscany was a very nice hotel in a very nice neighborhood. The shower in the hotel had a broken drain and the soap holder fell off the wall while I was showering. THe heavy metal fixture hit me in the leg and foot. As a result I have a huge bruise and cut on my ankle.