Rate and special offer based on Check-in: Jun 23, 2013 Check-out: Jun 24, 2013

Sheraton New York Times Square Hotel

4 stars
811 7th Avenue 53rd Street, New York, NY 10019
Hotel Overview
Reviewer score
3.9
out of 5
115 reviews
Amazing staff!

Simply amazing people who work here. Made our stay so incredible. See full review

  • Columbia mom
  • May 28, 2013
Highly Recommend

Great value, location, staff and our room was immaculate. Very pleased with the overall experience. See full review

  • Jojafan
  • May 18, 2013
Enjoy The Big Apple from a high class high rise

The Sheraton New York hotel is a modern and stylish four-star establishment with great access to some of the world class attractions in New York City. This very large building exudes class, and every feature from the marble lobby to the exquisitely designed and decorated rooms affirms the high quality of this hotel. The Sheraton New York has a modern fitness center with Life Fitness equipment including saunas, steam rooms, and the option of fresh fruit in the locker rooms (fee applies). Central Park, Times Square and first-class shopping are only a few streets away.

Reasons to stay
  • Exquisite décor
  • Exceptional facilities
  • Practical location
Sheraton New York hotel rooms

The décor of the rooms at the Sheraton New York hotel are in keeping with the overall modern luster of the hotel. Calming pastel shades are accentuated with rich wood in the design of many rooms, and every one of the 1,781 rooms is finished to exacting standards. Business travelers visiting the Sheraton have access to a business center without leaving the comfort of the Sheraton. The business center includes computers and printers, high speed Internet connections, and large meetings are catered to with a massive 55,000 square feet of meeting space, office supplies and audio/visual equipment (fee applies).

Bathrooms at the Sheraton NY have recently been renovated and upgraded, and are comfortable and elegant in style. All rooms come with 37" flat screen HDTV, generous storage space, and a complimentary newspaper, and the in-room coffee machines ensure that guests will wake up to a freshly brewed Starbucks coffee, if so desired. The views from the rooms are breathtaking landscape views of the great New York City, where world famous monuments are seen from all angles, and the dappled lights of the city landscape ensure that clear nights are a splendid sight.

Things to do nearby
  • Broadway (0.3 mi/0.5 km)
  • Radio City Music Hall (0.3 mi/0.5 km)
  • Rockefeller center (0.4 mi/ 0.6 km)
  • Central Park (0.5 mi/0.8 km)
  • Intrepid sea, air and space museum (1.1 mi/1.7 km)
  • Baryshnikov art center (1.3 mi/2.1 km)

Sheraton New York Times Square Hotel Rooms

Traditional
Description not provided

Amenities

  • High-speed internet
  • No smoking rooms/facilities
General
No smoking rooms/facilities
Concierge
Pets allowed
Activities
Exercise gym
Dining
Bar/Lounge
Restaurant
Coffee maker in room
Room service
Services
24 hour front desk
Business center
Laundry service
Babysitting/Child services
Concierge desk
ATM/Cash machine
Multilingual
Theater desk
Meeting/Banquet facilities
Gift shop
Internet
High-speed internet
Parking
Valet parking
Accessibility
Accessible facilities
Room
Television with cable
Radio
AM/FM alarm clock
Free newspaper
Hairdryer in room
Fire alarm with light
Iron
Ironing board

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Hotel Map

40.7628 -73.982
Area served
Brooklyn, Bronx, East Rutherford, Newark, Harlem, Jersey City, Long Island, Long Island City, New Brunswick, Queens, Stamford, Staten Island, Teterboro, White Plains, Westchester
Nearby airports
Newark International, (EWR), 11.75, MI; New York John F Kennedy International, (JFK), 13.29, MI; New York La Guardia, (LGA), 10.00, MI;
Area description
Downtown

Nearby points of interest

  • Equitable Center: 0.1 mi
  • Winter Garden Theatre: 0.1 mi
  • August Wilson Theatre: 0.1 mi
  • Roseland: 0.1 mi
  • Circle in the Square Theatre: 0.2 mi
  • New Amsterdam Theater: 0.2 mi
  • Gershwin Theatre: 0.2 mi
  • CitySpire Center: 0.2 mi
  • Tuscan Square: 0.2 mi
  • Paine Webber Art Gallery: 0.2 mi
  • Ambassador Theatre: 0.2 mi
  • Carnegie Hall: 0.2 mi
  • Rose Museum: 0.2 mi
  • CBS Building: 0.2 mi
  • Taipei Gallery: 0.2 mi
  • Equitable Center: 0.1 mi
  • Winter Garden Theatre: 0.1 mi
  • August Wilson Theatre: 0.1 mi
  • Roseland: 0.1 mi
  • Circle in the Square Theatre: 0.2 mi
  • New Amsterdam Theater: 0.2 mi
  • Gershwin Theatre: 0.2 mi
  • CitySpire Center: 0.2 mi
  • Tuscan Square: 0.2 mi
  • Paine Webber Art Gallery: 0.2 mi
  • Ambassador Theatre: 0.2 mi
  • Carnegie Hall: 0.2 mi
  • Rose Museum: 0.2 mi
  • CBS Building: 0.2 mi
  • Taipei Gallery: 0.2 mi
  • American Craft Museum: 0.2 mi
  • Museum of American Folk Art: 0.2 mi
  • 57th Street: 0.2 mi
  • Eugene O'Neill Theatre: 0.2 mi
  • Walter Kerr Theatre: 0.2 mi
  • Museum of Modern Art Design Store: 0.2 mi
  • Municipal Art Society: 0.2 mi
  • Cort Theatre: 0.3 mi
  • Museum of Television and Radio: 0.3 mi
  • Marquis Theatre: 0.3 mi
  • Longacre Theatre: 0.3 mi
  • Radio City Music Hall: 0.3 mi
  • Duffy Square: 0.3 mi
  • Ethel Barrymore Theatre: 0.3 mi
  • Samuel J. Friedman Theatre: 0.3 mi
  • GE Building: 0.3 mi
  • Worldwide Plaza: 0.3 mi
  • Brooks Atkinson Theatre: 0.3 mi
  • Palace Theatre: 0.3 mi
  • Museum of Modern Art (MOMA): 0.3 mi
  • Museum of Arts and Design: 0.3 mi
  • Lunt-Fontanne Theatre: 0.3 mi
  • Rockefeller Center: 0.3 mi
  • NBC Studios: 0.3 mi
  • University Club: 0.4 mi
  • Nintendo World Store New Yok: 0.4 mi
  • Richard Rodgers Theatre: 0.4 mi
  • Henri Bendel: 0.4 mi
  • Columbus Circle mall: 0.4 mi
  • Diamond District: 0.4 mi

Hotel Policies

Check-in:
03:00 PM
Check-out:
12:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (115)

Ratings and reviews for Sheraton New York Times Square Hotel

Overall score

4.1 / 5
45 out of 115
Amenities:
3.9
Room cleanliness:
4.3
Hotel staff:
4.2
Room comfort:
4.1
Location:
4.8
Value:
3.9

96% would recommend to a friend.

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Review of Sheraton New York Times Square Hotel

Reviewer score

3
Courtney MDER
New Orleans, LA
Jun 3, 2013

Great location, super small room

The location of the Sheraton Times Square is perfect for being in the center of all the excitement of NYC Times Square. However, the room was very small which is to be expected in NYC and the bed was very unfortable! But everything was very clean and crisp.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
4
Room comfort:
2
Location:
4
Value:
3
Money-saving tip: Not Applicable

Take the city bus whenever possible. It is much cheaper than a cab ride and more scenic than the subways.

Review of Sheraton New York Times Square Hotel

Reviewer score

4
Recycledelf
Berkshire, London
Jun 1, 2013

Great location

Alex in reception checked us in. He was great! Room was comfortable however, the bath was tiny. We were offered complimentary mineral water but every single day had to ring down for it to be replenished, inlcudi speking directly with the housekeeping manager. We asked the maid 3 days running in a note. They took the tip but never replaced our water. Great hotel, with lovely staff and a fantastic location, but the housekeeping leaves little to be desired.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
2
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
4
Dining tip: Not Applicable

Don't be fooled into paying high prices at restaurants close to the hotel (Lindy's for example). They are overpriced. We paid $18 there for a turkey sandwich, the bread was dry, the service bad, and it didn't come with any fries, sides etc. Ruby Tuesday was much fresher, cheaper, yet gave you many extras included in the price. Don't be scared of the hygiene of the hot dog vendors-you'll quickly notice they don't touch anything with their hands.

Review of Sheraton New York Times Square Hotel

Reviewer score

4
Guysports
Hampshire, UK
May 23, 2013

Long weekend

The hotel is ideally located for mid-town Manhattan, right next to 53rd/7th Subway station on the B,C,D line and 5 mins walk from 50th/Broadway 1,2,3 line. The club room we had on the 44th floor offered a king size bed, sofa, small table, and dresser. Along with embedded LED TV. Complimentary coffee and water was included with the room, and also a safe/iron & ironing board was in the wardrobe. The onsuite bathroom was functional but could be improved with an extractor fan and higher water pressure in the shower. We paid for the club lounge access, and this was worth every penny, with complimentary breakfast, and snacks at lunchtime and teatime, with coffee, water and snack bars provided throughout day allowed us to breakfast in comfort (although the lounge was busy at the weekend) for no extra cost, beyond the upgrade. Also included was free wifi in lounge, and the provision of a passcode that allowed free wifi in your room as well. If you don't have wifi connectivity, there were also computer terminals available. The staff were friendly, approachable and helpful with information about the hotel and New York in general. Getting to and from the airport via Yellow Cab was a fixed price $52.50 + $5.33 toll (+ tip) and cabs were obtained with no problems. The journey time was about an hour. If I were to go back, would I stay at the Sheraton again, yes I would.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
4
Room comfort:
4
Location:
4
Value:
4
Sightseeing tip: Short walk from hotel

Booking the 3 day open top bus ticket for $59 allowed us to see alot of the island, while providing travelling to uptown and downtown locations with the unlimited hop-on/hop-off facility

Review of Sheraton New York Times Square Hotel

Reviewer score

3
Brooklyn Heights Fan
Chicago,IL
May 7, 2013

Reasonable hotel for location if you like the hoopla of Times Square

*Room had a funky odor *Stayed on the 34th floor; good view. *Elevators slow and crowded at prime hours of the day *Staff very courteous Reasonable hotel for first time visitors, like me. If I go back to NYC, I will stay in Brooklyn Heights and avoid the Times Square crowds.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
3
Hotel staff:
4
Room comfort:
3
Location:
4
Value:
3
Review of Sheraton New York Times Square Hotel

Reviewer score

4
maineshopgirl
Maine
May 6, 2013

Great location for our trip to see Wicked

We usually stay right in the center of Times Square but decided on Sheraton, a few blocks north. Location turned out to be great as it was essentially right around the corner from The Gershwin Theater where we were seeing Wicked. Being a few blocks north of Times Square also put us closer to Central Park, which was nice. Our room was a standard "king". It was smaller than what we're used to at other 4-star properties in midtown and the bed certainly wasn't a king...more likely queen. Bathroom was similarly small but both bathroom and guest room were both clean & modern.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
3
Location:
5
Value:
3
Dining tip: Short walk from hotel

Lindy's Diner and the 53rd Street Deli are both right around the corner and are great casual dining choices. Azalea Ristorante (Italian) on W 51st was an excellent choice for our pre-show dinner.

Review of Sheraton New York Times Square Hotel

Reviewer score

4
Willy222
NY
May 5, 2013

Very convenient and a good value.

The place is clean and convenient to Broadway if you're attending a show. Nice bar area for after show relaxing. The price is right too.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
3
Room comfort:
4
Location:
5
Value:
4
Review of Sheraton New York Times Square Hotel

Reviewer score

4
Your Honor
New York
Apr 1, 2013

Nice weekend get away

We had a really very nice experience at the NYC Sheraton. The staff was great and the room was very clean and well appointed. The staff was very helpful they really could not do enough for us if we had a question or needed something. The only negatives were that check in took a while to get through. We arrived at about 230pm on a Saturday and at that time they were extremely busy checking in many guests; given that check-in is at 3:00pm we probably set ourselves up for this one. The other was that the room was a little bit the small side given that there was a king sized bed in it. Still even with these "negatives" we enjoyed ourselves and would definitely go back to the Sheraton again.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
3
Location:
5
Value:
4
Time-saving tip: In Hotel

Check in either earlier (before 1:00 pm or later on the afternoon/evening I would think after 5pm.

Review of Sheraton New York Times Square Hotel

Reviewer score

4
Bonesh
PA
Mar 25, 2013

Perfect location for playing tourist!

Great location in midtown. Comfortable beds! Great staff! All added to a great weekend of enjoying the sites of NYC!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
4
Room comfort:
4
Location:
5
Value:
4
Review of Sheraton New York Times Square Hotel

Reviewer score

4
Your Honor
New York
Mar 25, 2013

Nice family getaway

We enjoyed our stay at the hotel everything was clean service was good everyone was courteous it's a great place we will go back again.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Review of Sheraton New York Times Square Hotel

Reviewer score

5
David Hume
Williamsburg, VA, USA
Mar 5, 2013

one of the nicest hotels in nyc

Exceptionally courteous staff--we arrived early, 9am (for a 3 pm check-in), and were promptly and courteously given a room. The room was spacious, well appointed, with a beautiful chaise longue and ample desk space. Only missing amenity was a fluffy bathrobe in the closet--otherwise, it doesn't get any better!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
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