Rate and special offer based on Check-in: Aug 9, 2015 Check-out: Aug 10, 2015

Sheraton New York Times Square Hotel

4 stars
View map of 811 7th Avenue 53rd Street, 811 7th Avenue 53rd Street, New York, NY 10019

Hotel Overview

Reviewer score
3.7
out of 5
9 reviews
Christmas in New York

We had a great time ,the hotel was awesome and close to everything. The staff was great. My only... See full review

  • Mario B.
  • Dec 30, 2014
Weekend getaway

Hotel was very nice, beds were comfy, great location See full review

  • 1tyr4u
  • Mar 5, 2013
A $180 million renovation has reinvigorated the Sheraton New York Times Square Hotel, between Central Park and Times Square in the Midtown business and entertainment district. Go from a crucial meeting to a famous uptown eatery without missing a beat. Your next event will be a complete success in our newly-renovated meeting space totaling 60,000 square feet. Energize in our 4,000-square-foot state-of-the-art Sheraton Fitness center. Stay connected at the Link@Sheraton(SM) experienced with Microsoft®. A polished, contemporary flair is evident throughout the hotel. All guest rooms feature the ultra-comfortable pillow-top Sheraton Sweet Sleeper® Bed and a host of thoughtful, innovative touches, including ergonomic desk chairs and extra storage.

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Hotel Map

40.7628 -73.982
Area served
City Center
Nearby airports
Newark Liberty International Airport, (EWR), 17.70, KM; John F. Kennedy International Airport, (JFK), 20.92, KM; LaGuardia Airport, (LGA), 9.66, KM;
Area description
Airport, Airport

Hotel Policies

Check-in:
03:00 PM
Check-out:
12:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by CheapTickets

Ratings and reviews for Sheraton New York Times Square Hotel

Overall score

3.7 / 5
5.01.0
9 out of 9
Amenities:
3.6
Cleanliness:
4.4
Hotel staff:
3.4
Comfort:
3.8
Location:
4.3
Value:
3.3

67% would recommend to a friend.

Sort by:
Review of Sheraton New York Times Square Hotel

Reviewer score

4
5.01.0
Mario B.
Business
N/A
Dec 30, 2014

Christmas in New York

We had a great time ,the hotel was awesome and close to everything. The staff was great. My only negative is the slamming of doors by other guests and noise heard through the walls.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
4
Hotel staff:
4
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Entertainment tip: Short walk from hotel

If you plan on going to see a play, get your tickets at Tkts. This is by far the best and most economic way to get good seats at a real discounted price. Don't let the long line scare you it moves very fast.

Review of Sheraton New York Times Square Hotel

Reviewer score

4
5.01.0
Marilucas
Business
Mexico
May 25, 2013

Nice Hotel. Perfect Location.

I liked the hotel but I was unlucky. The room is really nice but there´s a humidity smell. For besides, I asked the concierge 3 times for someone who could help me with a print but nobody came.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
4
Comfort:
4
Location:
5
Value:
4
Trip purpose:

Business

Sightseeing tip: Short walk from hotel

I liked this hotel.

Review of Sheraton New York Times Square Hotel

Reviewer score

2
5.01.0
dissappointedtraveller
Business
Los Angeles
May 12, 2013

Ridiculously overpriced

Usually stay at the Sheratton Times Square across the street, but Ihad always been curious about this one. It looks stunning from the outside in the pics, and thought it must have something very different. I thought it would have that special something at 380 a night, considering I have paid far less for a stay at the Waldorf and the Hudson. Not that anything in the hotel is especially bad, but for that price, I was expecting something... different. The rooms are small, not Hudson hotel small, but very small for the price being paid; they are not especially fancy either. The staff is just OK. Something weird that had never happened me at any hotel: the hotel charges you USD $10.00 for any package or mail you receive at the hotel, which I thought was outrageous. All in all, if you are looking for price/location, you can do much better. If you are looking for luxury you can also do much better. I would stay again at this place maybe for USD $200, don't spend a dollar above that amount on this place.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Cleanliness:
5
Hotel staff:
1
Comfort:
2
Location:
4
Value:
1
Trip purpose:

Business

Review of Sheraton New York Times Square Hotel

Reviewer score

5
5.01.0
1tyr4u
Business
Upstate, newyork
Mar 5, 2013

Weekend getaway

Hotel was very nice, beds were comfy, great location

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

Review of Sheraton New York Times Square Hotel

Reviewer score

1
5.01.0
miss. oliveira
Business
coral springs, fl
Feb 25, 2013

very unhappy with the service and treatment.

Very upset being that i paid for a room with a king size bed, and when i checked in i was given a room with one full size bed. I tried to change it for what i paid for, but there was no more room with king size bed available. I find it very disrespectful and would not recomebd to anyone.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Cleanliness:
2
Hotel staff:
1
Comfort:
1
Location:
2
Value:
1
Trip purpose:

Business

Review of Sheraton New York Times Square Hotel

Reviewer score

4
5.01.0
NYlover1
Business
Texas
Jan 5, 2013

New York trip

Great hotel location. We were very pleased how convinient and easy it was to walk to any destination. Conviniently located near Times square, Central Park, St.Patrick Cathedral, Trump Tower, etc. Lots of shopping stores, restaurants, etc. Hotel was is very nice, and staff was very helpful and friendly. I would recommend and choose this hotel again for my next stay. Room a bit small, but that is NY!!:))

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
4
Location:
5
Value:
4
Trip purpose:

Business

Review of Sheraton New York Times Square Hotel

Reviewer score

5
5.01.0
Hyland
Business
Jacksonville, FL
Dec 18, 2012

Getting in Christmas Spirit

My sister and I thought the location was great. We could head out in any direction and see the wonderful locations ( Times Square, Rockafeller Plaza, Central Park and many more) that New York holds. Would recommend the Sheraton to anyone who wants to just be in the heart of New York.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Review of Sheraton New York Times Square Hotel

Reviewer score

5
5.01.0
henry920
Business
canada
Oct 14, 2012

good experience

this is my second stay in new york, the location was perfect, easy access to all the place you want go, highly recommend.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
4
Comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

Review of Sheraton New York Times Square Hotel

Reviewer score

3
5.01.0
PhillyzProdigy
Business
Philadelphia, PA
Sep 27, 2012

Comfortable Night Stay

My overall experience was good, i only stood one night, the room was on the smaller side but everything was easily accessible and check-in/out was a breeze, the onsite parking valet was a breeze as well! No problems even despite the CLINTON INITIATIVE being held there and top nation leaders being near by and extra security. I'd go back!

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
4
Hotel staff:
2
Comfort:
3
Location:
3
Value:
2
Trip purpose:

Business

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