Hotel Pennsylvania

Came into t town and needed a central place to stay. All subways lines are close by, train is across the street. Lots of places to eat. The hotel staff were great. Room was clean and did needed updating according to other reports. The carpet in the hallways were old but not thread bare. I would recommend this place for the price. Only complaint in a room with a king bed, there was only 1 chair to sit on in the room. Toilet flushed loud but it was fine.

This was our second time at this hotel, but the first time using the internet to shop around. We upgraded from the very basic room to a king size bed with continental breakfast. Very smart choice. We found this room to be more spacious and better maintained, especially the bathroom. This bathroom easily accommodated two people and had a bathtub. The other one...well, we weren't desperate enough to use the tiny shower stall that needed a complete overhaul. The breakfast wasn't anything to write home about-bagels and tiny muffins/scones. There were also single-serve, fancy, coffee machines. For a quick meal and coffee fix, it was great although a madhouse. We found the staff to be mainly pleasant. Front desk people are A+ with hospitality and efficiency. I found it strange how often the housekeepers wanted to clean our room. (Do Not Disturb..?) Especially, when they could have used that time to detail clean other rooms a little more, like a little extra dusting or moving furniture to vacuum under and around. Little details that definitely did not ruin our stay. I would totally recommend this hotel if you are looking for cheap and convenient. It's across the street from Penn Station and Madison Square Garden and, if you are not opposed to walking, almost every NYC attraction is easy to get to by foot. Central Park is the farthest we walked. It took us an hour, but we did stop shortly at two stores in Times Square.

First impression not good! Problems with check-in. The staff in the reception claimed that we hadn`t paid for the stay - even though we had our documents and receipt. He told us to call our travel agency and then gave us a note with the cost for the stay. Not willing to help at all! When we got in contact with the travel agency the staff in the reception refused to talk to them. The agency had to call the hotel themselves. Luckily the agency sorted it out for us. Generally we did not found the staff accomodating and friendly. The cleaning of the room was ok. We got new towels everyday. No hair-dryer as it said in our booking documents - it was destroyed. Smell of mildew. The rooms are old and need to be refurbished a bit. But this was not important to us as we didnt stay much of our time in the room. There is wifi in the hotel, but you have to pay for it. The location is perfect! 10 - 15 minutes walk to Times Square and Empire State building. The subway is right outside the hotel, across the street! Penn Station is also right across the street. You can take the train to Newark Airport from here. We will recommend this hotel to people who want a perfect location and dont care about the standard of the room. And it is really cheap compared to other hotels.

Don't be fooled by the two star review. Yes, this is an old hotel, possibly late 30's early 40's, so it looks rundown compared to newer buildings. But, the location in mid-town is excellent. The rooms were clean, the staff helpful and polite. If you don't need vast amenities and just want a clean quiet place to sleep while you enjoy the rest of what New York City has to offer this is the hotel for you. One nit, wifi is not free unless you book directly with the hotel which makes the cost for the room go up. However, with a Starbucks practically every two blocks this problem is easily solved.

Parking was over $50 per day and the bed wasn't very comfortable. But it's the best price in the area

Staff member told us our king size bed was unavailable and placed us in a terrible room on third floor. Good thing we spent every day and evening away from hotel. Worst room ever. Enjoyed the city and location.

The room was small and not impressive; however you cannot beat the location! It was simply a place to rest your head at the end of that day so got the job done. Thanks Hotel Penn!

The Hotel itself looked so dirty and run down for the prices they were asking. If it was not for my discount and voucher I would be even extremely upset. I reserved for a view of the city with a king size bed. I was giving 2 double beds and a view of a brick wall. Then when I went down to complain they said they had one room left with a king size bed which I took. The room was a view of another brick wall with a huge cabinet that took up most of the room space. No reason for anyone to spend their money there. I would think a place right in the heart of 34th street would be even allowed a license to do business there.

Only two complaints: 1) Hot water in shower wouldn't stay at a consistent temperature. It would go from lukewarm to very hot about every 20 seconds. 2) Breakfast was nothing special- just bagels, pastries, sometimes some apples, and coffe and orange juice. I would stay in this hotel again, because the location was perfect. I also had some packages delivered there and the mail room was very organized. Good bang for my buck!

Was a brilliant experience dead centre of everything, straight across the road from MSG!!!