Hotel Pennsylvania

Its location is great but our room was facing to the wall at 17th floor. Carpets were not clean at all and furniture was really old. There are 12 elevators which is more than enough. Hotel is permenantly full but we never waited for elevator. If the price is cheap it may be a good choice but its not lux at all.

We had read mixed reviews about the hotel and so were a little apprehensive about staying here. However, we found the room to be very clean and comfortable. The bathtub was a little questionable, but nothing a pair of shower shoes couldn't fix. Also while some staff members were less than pleasant or helpful it did not put a damper on our experience. Overall, an excellent value for a great location. We will stay here next time we visit.

First impression not good! Problems with check-in. The staff in the reception claimed that we hadn`t paid for the stay - even though we had our documents and receipt. He told us to call our travel agency and then gave us a note with the cost for the stay. Not willing to help at all! When we got in contact with the travel agency the staff in the reception refused to talk to them. The agency had to call the hotel themselves. Luckily the agency sorted it out for us. Generally we did not found the staff accomodating and friendly. The cleaning of the room was ok. We got new towels everyday. No hair-dryer as it said in our booking documents - it was destroyed. Smell of mildew. The rooms are old and need to be refurbished a bit. But this was not important to us as we didnt stay much of our time in the room. There is wifi in the hotel, but you have to pay for it. The location is perfect! 10 - 15 minutes walk to Times Square and Empire State building. The subway is right outside the hotel, across the street! Penn Station is also right across the street. You can take the train to Newark Airport from here. We will recommend this hotel to people who want a perfect location and dont care about the standard of the room. And it is really cheap compared to other hotels.

Don't be fooled by the two star review. Yes, this is an old hotel, possibly late 30's early 40's, so it looks rundown compared to newer buildings. But, the location in mid-town is excellent. The rooms were clean, the staff helpful and polite. If you don't need vast amenities and just want a clean quiet place to sleep while you enjoy the rest of what New York City has to offer this is the hotel for you. One nit, wifi is not free unless you book directly with the hotel which makes the cost for the room go up. However, with a Starbucks practically every two blocks this problem is easily solved.

I loved the location and convenience, but the hotel rooms were bad. As I expected the room was small, but I did not expect it to reek of smoke, and have a really uncomfortable bed. For all the walking you do in New York, visitors need a decent bed!

Parking was over $50 per day and the bed wasn't very comfortable. But it's the best price in the area

Great ovation and price. Check in and check out takes a long time...you can wait over 30 minutes to check in. Given the price you can overlook things like a pone not working. Nothing elegant, just clean small rooms!

windows have never seen a cloth or some kind of cleaner, kept curtains closed, in desperate need of been brought up to date, no paint on room doors, artex peeling off ceiling, thankfully it was cleaned every day.Wouldn,t stay again

This is the worst hotel I have ever stayed in. I was shocked that in the year 2013, the USA are offering a hotel of this standard. Upon arrival at our room, we seriously considered booking elsewhere regardless of the cost. The room was dark, smelly, dirty and very dated. It had nothing going for it. I was scared to walk bare foot on the carpets. The bathroom was grubby & the shower curtain filthy. Thankfully, we were out all day seeing so spent very little time here. My friend's bed was lumpy & rolling off to one side. We were scared to touch the blankets. The entrances to the hotel smelt of urine as did our 7th floor corridor. The stressed out staff were either snappy & unpleasant or completely nonchalant. Had it not been for the fact NYC is such an amazing place, this hotel could have completely ruined our holiday.

The room was terrible. I was looking for an outlet for my phone and pulled the bed away from the wall. There were holes in the wall (RM 319), and it looked like stuffing was falling out. The bedspread was dusty. It looked like a room out of the 1960's. Will not stay there again.