Rate based on Check-in: Feb 9, 2016 Check-out: Feb 12, 2016

Hotel Pennsylvania

2 stars
View map of 401 7th Avenue, New York, NY 10001

Hotel Overview

Reviewer score
2.6
out of 5
162 reviews
Successful business trip

Everything was great the hotel location was fantastic the staff was courteous the rooms were clean... See full review

  • steven d.
  • Apr 18, 2015
excellent business trip

everything was excellent ,the location was close to everything, the staff was very helpful,the room... See full review

  • steven d.
  • Apr 14, 2015

Experience the best of midtown at the Hotel Pennsylvania New York. Don't let the hotel's grand lobby fool you; the hotel strives to create a quiet and comfortable experience for their guests. The decor is modern with unique historic accents that date back to the building's opening in 1919. It can be hard to find accommodations that are truly pet friendly, but the hotel staff loves their canine guests. During the Westminster Dog Show, the hotel offers a slew of dog amenities like grooming and fitness areas, an on-site relieving area and the city's biggest indoor dog spa.

Highlights

Good food is integral in any getaway, so enjoy five on-site dining options. The Statler Grill offers specialty meals like juicy New York steaks and the freshest in seafood. Book a reservation early because people from all over New York City flock to the doors of this iconic restaurant. City Perk offers quick options to guests who are short on time but want something delicious to refuel with. Wet your whistle with a hot cup of joe or quell your rumbling belly with an on-the-go snack before heading out for some fast-paced New York sightseeing. Keep the family happy with legendary NYC hot dog's at Nathan's or beloved Tim Horton's pastries.

Policies

NOTE: Property has no on-site indoor pool or gym but offers  free passes to Bally’s Total Fitness right next door.

This is not a comprehensive list of fees. Any amounts listed above may not include taxes and are subject to change.

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Hotel Map

40.7499 -73.9906
Nearby airports
La Guardia Airport, (LGA), 12.00, MI, W; Newark Intl Airport, (EWR), 14.00, MI, E; John F. Kennedy Intl Airport, (JFK), 16.00, MI, W;
Area description
City Center

Hotel Policies

Check-in:
03:00 PM
Check-out:
12:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

Ratings and reviews for Hotel Pennsylvania

Overall score

2.6 / 5
5.01.0
162 out of 162
Amenities:
2.5
Cleanliness:
2.9
Hotel staff:
3.1
Comfort:
2.6
Location:
4.5
Value:
3.1

62% would recommend to a friend.

Sort by:
Review of Hotel Pennsylvania

Reviewer score

1
5.01.0
hector b.
Couples
N/A
Dec 9, 2015

our trip

I had a High expectation in pictures the hotel looks nice but was with very Old room and realy Uncomfortable bed

Hotel features (5 = best, 1 = worst):
Amenities:
1
Cleanliness:
1
Hotel staff:
3
Comfort:
1
Location:
5
Value:
2
Trip purpose:

Couples

Review of Hotel Pennsylvania

Reviewer score

2
5.01.0
Chris N.
Couples
N/A
Nov 24, 2015

Sub par room

Would only recommend Hotel Pennsylvania if you're looking for a hotel in a central location. Staff was very friendly and accommodating but everything else was sub par. Bed was stiff...you could feel the springs. There was a tube tv in the room which could probably be replaced. There are pretty cheap flat screens out there...flat screens have been around since the 1990's. Not to forget the remote only worked 90 of the time.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Cleanliness:
2
Hotel staff:
4
Comfort:
1
Location:
5
Value:
2
Trip purpose:

Couples

Review of Hotel Pennsylvania

Reviewer score

4
5.01.0
Dr. Wimbley H.
Business
N/A
Nov 12, 2015

Good Experience

Hotel expectations were met. Great location and a good value for the cost.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
4
Hotel staff:
4
Comfort:
4
Location:
5
Value:
4
Trip purpose:

Business

Review of Hotel Pennsylvania

Reviewer score

3
5.01.0
Weekender
Family
N/A
Oct 14, 2015

Location, Location, Location

The location was perfect for the purpose of my trip. It is right across the street from MSG where I was going to an event. The subway is right there. Times Square is a few blocks walk as well as Rockefeller Center. The Empire State Building is in walking distance. Such a great location. Checking in took 30 minutes to get to the counter. Got in line at 3: 38 so I could have been waiting even longer if I was there right at 3. Checking in was simple and the lady at the counter got us a king instead of a double sized bed. I was given the wifi password and told about Bally's. The lobby gives a good first impression but the hallway on the 4th floor really lets you know it is an old hotel and well used. The room is bare bones. No artwork on the walls and it could use some new paint. The bathroom is old and small but relatively clean. There is some staining in the corners, on the grout, and in the tub. The shower head is somewhat low so tall people be aware you'll need to squat to wash your hair. Overall, it was a good experience staying there.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
3
Hotel staff:
4
Comfort:
3
Location:
5
Value:
2
Trip purpose:

Family

Review of Hotel Pennsylvania

Reviewer score

2
5.01.0
BBBB
Single
N/A
Oct 7, 2015

Room interior shameful

Very disappointed in the rooms interior. The walls was gashed, black marks throughout. The bedding was old and the carpet dis colored bathroom peeling etc. Businesses should not be greedy for a dollar amount and let human beings rent a room in disrecptful conditions.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Cleanliness:
1
Hotel staff:
3
Comfort:
1
Location:
3
Value:
1
Trip purpose:

Single

Review of Hotel Pennsylvania

Reviewer score

1
5.01.0
Enrique F.
Couples
N/A
Oct 1, 2015

Birthday trip

The hotel was in a great location! Needless to say, the hotel is outdated & the room was as bad as the service! Staff was very RUDE and our room was moldy!! Thought it was just ours but we ran into other guests with the same problem. TOO pricey for this hotel. I suggest they do quite a bit of remodeling and updating! The super 8 is a better hotel than this one.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Cleanliness:
1
Hotel staff:
1
Comfort:
1
Location:
3
Value:
1
Trip purpose:

Couples

Review of Hotel Pennsylvania

Reviewer score

1
5.01.0
Elizabeth S.
Business
N/A
Sep 26, 2015

Terrible hotel: Shoddy, smelly, bad service

I'm sorry to say that our room smelled like someone was urinating in the corner. I don't mind an old hotel, but I didn't want to touch the bed cover. And the service is atrocious, lackadaisical and overwhelmed.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Cleanliness:
1
Hotel staff:
1
Comfort:
1
Location:
1
Value:
1
Trip purpose:

Business

Review of Hotel Pennsylvania

Reviewer score

2
5.01.0
dbcafe
Couples
College station
Jul 1, 2015

Old hotel at great place

This hotel has a very long history. So it's decoration is fairly old. There is no coffee machine in my room.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Cleanliness:
3
Hotel staff:
3
Comfort:
2
Location:
4
Value:
3
Trip purpose:

Couples

Review of Hotel Pennsylvania

Reviewer score

3
5.01.0
Kulio
Friends
N/A
Jun 7, 2015

Hotel under repair

The hotel was under construction so I got one of the older rooms. It looked like a room in a nursing home. The location was great because it's near Penn Station. I'm sure when the hotel Is updated it will look better. Also the check in line was super long. They should have had more staff at check in. The staff was very friendly and helpful.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Cleanliness:
3
Hotel staff:
4
Comfort:
2
Location:
4
Value:
3
Trip purpose:

Friends

Review of Hotel Pennsylvania

Reviewer score

1
5.01.0
Gary J.
Couples
N/A
May 10, 2015

Horrible Hotel

After being promised a renovated room I was told by another staff person they don't have renovated rooms. No air conditioning, low 80s all week! Filthy, filthy, room. Smashed bugs on ceiling, mold all over bathroom, bed completely broken down. I would NEVER stay here again.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Cleanliness:
1
Hotel staff:
1
Comfort:
1
Location:
3
Value:
2
Trip purpose:

Couples

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