Rate based on Check-in: May 12, 2013 Check-out: May 13, 2013

Hotel Indigo NEW YORK CITY - CHELSEA

4 stars
127 WEST 28TH STREET, NEW YORK CITY, NY 10001
Hotel Overview
Reviewer score
4.2
out of 5
54 reviews
Long weekend getaway

Hotel is very small but the staff was very friendly. Great location See full review

  • srsbos8
  • Feb 20, 2013
Great Stay

We had the pleasure of scoring a very good rate at this hotel, which only made the stay seem that... See full review

  • RobRem
  • Sep 6, 2012
Eye-candy hotel in the heart of Chelsea, with a sanctuary mentality

Discover downtown-Manhattan cool at Hotel Indigo, located in the heart of happening Chelsea. A boutique experience with only 122 guest rooms, Hotel Indigo is at once both a serene sanctuary and hip destination. Eye-candy rooms make comfort a priority with a Sony HDTV, spa-style bathroom and free Wi-Fi. Explore neighborhood galleries and cafes, or walk to the most famous city sights, such as the Empire State Building. Set an evening tone on-site with drinks at the stunning rooftop Glass Bar, followed by dinner at the earthy yet elegant Blu.

Highlights
  • Experience NYC neighborhood living in hip Chelsea, within walking distance to landmark sights
  • Enjoy a night-air drink at the rooftop Glass Bar, with a stunning view of the city
  • Curl up in oversized bedding with plenty of fluffy pillows
Location

Located in the eclectic neighborhood of Chelsea, in downtown Manhattan, Hotel Indigo brings sanctuary to the city. Enjoy authentic NYC-style living surrounded by art galleries, restaurants and clubs, yet still within easy walking distance to the most famous attractions in the city.

Rooms

The 122 smoke-free guest rooms at Hotel Indigo find the perfect balance between trendy and soothing, with eye-candy decor and spa-inspired touches. Each includes a Sony flat-screen HDTV with more than 150 channels, a spa-style bathroom with Aveda products, free high-speed Internet/Wi-Fi access, a minibar, a laptop-size safe and hardwood flooring. Two suites offer extra space and luxury.

Features

The Hotel Indigo restaurant Blu offers serene, trendy dining using the freshest of ingredients. At the rooftop Glass Bar, enjoy drinks paired with sensational views of the city. Hotel Indigo also features a 24-hour fitness center, a business center with computer stations, and concierge services.

Transportation
  • Penn Station (0.5 mi/0.8 km)
  • Grand Central Terminal (1.2 mi/2 km)
  • Statue Cruises, Battery Park (Statue of Liberty/Ellis Island ferry) (4.1 mi/6.6 km)
  • LaGuardia Airport (11.5 mi/18.5 km)
  • Newark Liberty International Airport (14.6 mi/23.5 km)
  • John F. Kennedy International Airport (17.3 mi/27.8 km)
Attractions
  • Madison Square Garden (0.5 mi/0.8 km)
  • Empire State Building (0.6 mi/1 km)
  • Times Square (1 mi/1.6 km)
  • Rockefeller Center (1.5 mi/2.4 km)
  • Central Park (1.6 mi/2.6 km)
  • Museum of Modern Art (1.7 mi/2.7 km)
  • Lincoln Center for the Performing Arts (2.4 mi/3.8 km)
  • American Museum of Natural History (2.9 mi/4.6 km)
  • Metropolitan Museum of Art (3.2 mi/5.2 km)
Business
  • More than 400 square feet of indoor event space and open-air rooftop space (fees apply)
  • Banquet services at various price points (fees apply)
  • Free hotel-wide Wi-Fi access

Amenities

  • High-speed internet
  • No smoking rooms/facilities
General
No smoking rooms/facilities
Pets allowed
Free local telephone calls
Ice machine
Activities
Golf
Tennis
Dining
Restaurant
Lounge
Room service
Services
Business center
Maid service
Concierge desk
Airline desk
Safe deposit box
Shops/Commercial services
Tour desk
Car rental desk
Porters
FAX
Internet
High-speed internet
Parking
Parking
Valet parking
Accessibility
Accessible facilities
Room
Satellite TV
Outlet adapters
Cribs available
In room movies

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Reviewer score 4.2 out of 5
Reviewer score 4.2 out of 5

Hotel Map

40.7467 -73.9917
Nearby airports
Newark Liberty International Airport, (EWR), 16.00, MI; JFK International Airport, (JFK), 18.00, MI; La Guardia Airport, (LGA), 7.00, MI;
Area description
Downtown, downtown

Nearby points of interest

  • Penn Station: 0.2 mi
  • Madison Square Garden: 0.3 mi
  • Macys: 0.3 mi
  • Hughoneill Dry Goods Store: 0.3 mi
  • Empire State Building: 0.3 mi
  • Flatiron Building: 0.4 mi
  • Joyce Theater: 0.5 mi
  • Flatiron District: 0.5 mi
  • Garment District: 0.5 mi
  • Pierpont Morgan Library: 0.6 mi
  • Murray Hill: 0.6 mi
  • Bryant Park: 0.6 mi
  • NY Public Library: 0.7 mi
  • National Arts Club: 0.7 mi
  • Grammercy Park: 0.7 mi
  • Penn Station: 0.2 mi
  • Madison Square Garden: 0.3 mi
  • Macys: 0.3 mi
  • Hughoneill Dry Goods Store: 0.3 mi
  • Empire State Building: 0.3 mi
  • Flatiron Building: 0.4 mi
  • Joyce Theater: 0.5 mi
  • Flatiron District: 0.5 mi
  • Garment District: 0.5 mi
  • Pierpont Morgan Library: 0.6 mi
  • Murray Hill: 0.6 mi
  • Bryant Park: 0.6 mi
  • NY Public Library: 0.7 mi
  • National Arts Club: 0.7 mi
  • Grammercy Park: 0.7 mi
  • New Victory Theater: 0.7 mi
  • Ford Center For The Performing Arts: 0.7 mi
  • Forbes Magazine Galleries: 0.7 mi
  • Lower Plaza: 0.8 mi
  • Washington Square: 0.8 mi
  • Hudson River Park: 0.9 mi
  • Grand Central Station: 0.9 mi
  • Lower West Side: 0.9 mi
  • Jefferson Market Library: 0.9 mi
  • Strand Book Store: 0.9 mi
  • Gansevoort Market: 0.9 mi
  • Duffy Square: 0.9 mi
  • Diamond District: 0.9 mi
  • Northern Dispensary: 1 mi
  • Chrysler Building: 1 mi
  • Daily News Building: 1 mi
  • Century Building: 1 mi
  • New York Cruise Terminal-Manhattan Terminal: 1 mi
  • Gay Street: 1 mi
  • Second Avenue Kosher Deli: 1 mi
  • Cherry Lane Theatre: 1 mi
  • International Building: 1 mi
  • NBC Studios: 1.1 mi
  • GE Building: 1.1 mi
  • Washington Mews: 1.1 mi
  • Rockefeller Center: 1.1 mi
  • Saks Fifth Avenue: 1.1 mi
  • Tudor City: 1.1 mi
  • Asser Levy Playground: 1.1 mi
  • Radio City Music Hall: 1.1 mi

Dining

China Latina
China Latina combines the diverse flavors and atmospheresof Asia and Latin America. Located inside the Hotel Indigo Chelsea lobby, China Latina is a 90 seat restaurant that also boasts an outdoor cafe, lounge, and bamboo garden. The dining room is painted

Hotel Policies

Check-in:
03:00 PM
Check-out:
12:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (54)

Ratings and reviews for Hotel Indigo NEW YORK CITY - CHELSEA

Overall score

4.2 / 5
54 out of 54
Amenities:
4.1
Room cleanliness:
4.7
Hotel staff:
4.6
Room comfort:
4.5
Location:
4.4
Value:
4.1

93% would recommend to a friend.

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Review this hotel
Review of Hotel Indigo NEW YORK CITY - CHELSEA

Reviewer score

5
srsbos8
Boston
Feb 20, 2013

Long weekend getaway

Hotel is very small but the staff was very friendly. Great location

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Review of Hotel Indigo NEW YORK CITY - CHELSEA

Reviewer score

5
RobRem
Springfield, VA
Sep 6, 2012

Great Stay

We had the pleasure of scoring a very good rate at this hotel, which only made the stay seem that much better. Everything in the hotel is new and very clean. The staff were warm and friendly, the room fairly good sized for NYC, and it was withing walking distance of Times Square. The ONLY negative for me was that the nouveax bathroon had a standng shower with no shower curtain or separator of any kind, so water sprays everywhere when you bathe.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Review of Hotel Indigo NEW YORK CITY - CHELSEA

Reviewer score

4
Superdude99
Toronto ON
Aug 31, 2012

Great homebase for NYC

Excellent location - close to several subway lines. Room was very clean, bed was comfortable, and the AC worked well. Free WIFI was a huge plus. We'll be back.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Review of Hotel Indigo NEW YORK CITY - CHELSEA

Reviewer score

1
Braney
Nashville, TN, USA
Apr 11, 2012

Worst experience ever

This is was a nightmare from the beginning. When we walked in there was exposed wire and brown water marks on the ceiling from a leak. You could see all of the employee's personal belongings behind the front desk.The front desk were so unprofessional. And the clerk had on so much perfume you could taste it as soon as you entered the lobby! We had booked a room with 2 double beds. When we arrived they had us in a room with 1 king bed for 3 people. After some arguing with them, they put us in a king suite (1 king bed with a sofa sleeper). We went to our rooms and someone else had there luggage and purses in there. We went back down to the front desk and explained. They put us in another king suite. In this room the pull out bed was broke and the sofa was to small to sleep on. At this point we were exhausted and 1 person slept on the floor. Then at 4:00am the neighbors came in loud and woke us all up. The walls are paper thin.I would not recommend this dump to my worst enemy!

Hotel features (5 = best, 1 = worst):
Amenities:
1
Room cleanliness:
1
Hotel staff:
1
Room comfort:
1
Location:
4
Value:
1
Review of Hotel Indigo NEW YORK CITY - CHELSEA

Reviewer score

4
Lamwac
NJ
Apr 2, 2012

Great Room and location

Perfect room in a great location. Great Staff. Only complaint is the pillows are too soft, but that's not much of a complaint!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
4
Location:
4
Value:
4
Dining tip: Long walk from hotel

Smorgas Chef on 12th St just passed 8th Ave. Get the Swedish Meatballs!

Review of Hotel Indigo NEW YORK CITY - CHELSEA

Reviewer score

4
Phead
Business
South Carolina
Mar 27, 2012

Weekend Stay

The Hotel Indigo is located in the middle of the Flower District, and is surrounded by flower outlets. It is very convenient to the subway. The hotel staff was very courteous and friendly. The room was clean and comfortable except for the noisy air conditioner. For food, go somewhere else. The service was non-existent. It took about an hour and a half to have a simple breakfast, and at a very high price. The waitstaff was extremely rude and avoided comint to our table..

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
4
Room comfort:
3
Location:
4
Value:
3
Trip purpose:

Business

Dining tip: In Hotel

Go somewhere else

Review of Hotel Indigo NEW YORK CITY - CHELSEA

Reviewer score

4
Dora H.
Washington, DC, USA
Feb 29, 2012

Good value, great location.

Very pleased with this hotel. The location is very convenient, the staff very pleasant and helpful. Room is small but accommodates a king sized bed. Amenities meant for one person but we requested a second bathrobe and pair of slippers and they were brought up within 15 minutes. Hair dryer, iron, ironing board, coffee maker, flat screen tv, safe all in room. I would stay here again.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
5
Hotel staff:
4
Room comfort:
4
Location:
4
Value:
4
Review of Hotel Indigo NEW YORK CITY - CHELSEA

Reviewer score

5
Tanya nguyen
california
Feb 21, 2012

Visiting

Room is exactly like we reserved , very helpful staff, quiet at night, we had 2 rooms,,both are so clean , we will be back if we get chance to go that city again,

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
4
Value:
5
Review of Hotel Indigo NEW YORK CITY - CHELSEA

Reviewer score

4
abcde123
New Jersey, USA
Feb 6, 2012

Weekend getaway

Hotel Indigo was wonderful. The rooms were spacious, clean and cozy. The bathroom was modern, which was a nice touch. The water had a tendency to spill out of the shower, but that was due to the design. If noise does not bother you, the rooms at the front of the hotel were great. Bed and pillows were amazingly comfortable. Staff were wonderful in assisting guests when needed. Wish the rooftop bar was open when we were there. Hotel itself was quiet. Location was good, lots of flower shops on the block but otherwise, away from the action. Short walk to 2 subway lines and basic tourist attractions. Lots of great places to eat in Chelsea and Flatiron within a stone's throw.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
4
Value:
5
Review of Hotel Indigo NEW YORK CITY - CHELSEA

Reviewer score

5
Suffolk Traveler
Centereach, NY, USA
Jan 5, 2012

Beautiful Night in the City

This hotel is so nice. It is modern and unique and extremely clean and homey. The room to me felt like an apartment. It was in a nice location and the rooftop bar was a nice addition as well. There are so many channels on the beautiful flatscreen tv and the addition of wine glasses and a Keurig single cup coffee maker add classiness to the already gorgeous experience. Not only would I stay here again but I have looked up Other Hotel Indigos and plan to stay here in other locations as well ! Enjoy!!!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
4
Value:
5
Dining tip: Short walk from hotel

The Izumi sushi bar is located literally ten steps to the right of the hotel. It's very small but the food was excellent and on a freezing cold winter day it was fun to order sushi and sake and be able to go right back to our cozy room afterwards!

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