Rate and special offer based on Check-in: Jul 13, 2014 Check-out: Jul 14, 2014

Grand Hyatt New York

4 stars
109 East 42nd St, Park Ave at Grand Central, NEW YORK, NY 10017
Hotel Overview
Reviewer score
4.1
out of 5
330 reviews
Great 4th of July Weekend

The Grand Hyatt's central Manhattan location is great for walking to or catching a cab or a subway... See full review

  • Brooklynite in Ohio
  • Jul 7, 2014
Grand Cental Hyatt

Great place, new modern fresh look, lots of power outlets...nice bathroom.. great staff that was... See full review

  • Tom Bud
  • Jul 2, 2014
With more than 1,300 feature-packed rooms and personalized service, the Grand Hyatt New York epitomizes the quality that the Hyatt Hotels Corporation is famed for. Enjoy exquisite farm-to-table fare with Western European panache at the New York Central restaurant, which includes a self-service wine gallery, or grab a quick bite to eat at Market, the 24-hour grab-and-go snack bar in the lobby. Special sculptures designed by artist Jaume Plensa greet you in the lobby of the Grand Hyatt New York, and guests can book a View Room to enjoy the architecture of the city and the tiny cars and people below.
Key facts
  • 1,306 guestrooms
  • 43 suites
  • 60-square-feet of conference/event space
  • Gym
  • Restaurants and cafes: New York Central, Market, The Lounge at New York Central
  • Bureau de change and ATM
  • In-room spa services
  • YogaAway
  • 24-hour fitness complex
  • Valet parking
  • Concierge
Neighborhood
Built on East 42nd Street and well connected to Grand Central Terminal, the Grand Hyatt offers a convenient Midtown East location. Luxury boutiques can be found on nearby Madison Avenue or Fifth Avenue, while the exotic scent of international foods lingers in the air of Times Square's Restaurant Row. Everything from French Le Rivage to Italian Fiorentina and Japanese Oyishi Sushi is available to visitors. All major subway lines are accessible at Grand Central Terminal, so it's easy to plan excursions to Ellis Island and the Statue of Liberty from the Hyatt.
Hints and tips
Find tickets for Broadway musicals, museums and other locations and events throughout the city at the theater and tour desk.

This is not a comprehensive list of fees. Any amounts listed above may not include taxes and are subject to change.

Grand Hyatt New York Rooms

Business Plan
Description not provided
Concierge
For an additional $100, guests receive access to exclusive private floor and Grand Club Lounge service such as continental breakfast, coffee and snacks, as well as evening cocktails. Club lounge is open from Monday to Sunday. 1 King Bed only.
Deluxe
1 King or 2 Double beds
Deluxe
Oversized, corner guestroom with contemporary theme. Features flat panel LCDs, pillow top mattresses. Geneva Sound System iPod docking station, marble showers and June Jacobs bath products.
Standard
Spacious room with contemporary theme featuring flat panel LCDs, pillow top mattresses, Geneva sound system with iPod docking station, marble showers and June Jacobs bath products. As part of the hotel's 2011 $130 million complete renovation, each room f

Amenities

  • High-speed internet
  • No smoking rooms/facilities
General
Air conditioned
No smoking rooms/facilities
Elevators
Executive level
24 hour security
FEMA approved
Activities
Fitness Center
Exercise gym
Golf
Dining
Bar/Lounge
Continental breakfast
Restaurant
Lounge
Coffee shop
Room service
Services
24 hour front desk
Business center
Maid service
Laundry service
Express check in
Express checkout
Childcare Service
Concierge desk
Laundry/Valet services
ATM/Cash machine
Nursery for children
Security
Wake-up service
In-Room Safe
Tour desk
Meeting/Banquet facilities
Barber shop
Barber/Beauty shop
Porters
Conference facilities
Doctor on call
Video checkout
Copy service
Currency exchange
Overhead projector
Audio visual equipment
Projector
White board
Conference suite
Computer rental
Easel
Internet
High-speed internet
Parking
Valet parking
Accessibility
Accessible facilities
Accessible rooms
Accessible parking
Room
Television with cable
Radio
Cordless phone
Safe
Phone with speaker
Telephone
AM/FM alarm clock
Desk with lamp
Free newspaper
Heated guest rooms
Hairdryer in room
Outlet adapters
Fire alarm with light
Turndown service
Cribs available
In room movies
Temperature control
Electronic door locks
Iron
Ironing board
International direct dial
Smoke detectors
Sprinklers in rooms
Bath tub

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Hotel Map

40.7521 -73.9763
Nearby airports
La Guardia Airport, (LGA), 8.00, MI, E; Newark Intl Airport, (EWR), 17.00, MI, SW; John F. Kennedy Intl Airport, (JFK), 16.20, MI, SE;
Area description
City Center

Nearby points of interest

  • Grand Central Station: 0.1 mi
  • MetLife Building: 0.1 mi
  • Chrysler Building: 0.1 mi
  • Daily News Building: 0.2 mi
  • NY Public Library: 0.3 mi
  • Murray Hill: 0.3 mi
  • Ford Foundation Building: 0.4 mi
  • Lord & Taylor: 0.4 mi
  • Pierpont Morgan Library: 0.4 mi
  • Saks Fifth Avenue: 0.4 mi
  • Ralph Bunche Park: 0.4 mi
  • Japan Society Gallery: 0.4 mi
  • Bryant Park: 0.4 mi
  • American Academy of Dramatic Arts: 0.4 mi
  • International Building: 0.4 mi
  • Grand Central Station: 0.1 mi
  • MetLife Building: 0.1 mi
  • Chrysler Building: 0.1 mi
  • Daily News Building: 0.2 mi
  • NY Public Library: 0.3 mi
  • Murray Hill: 0.3 mi
  • Ford Foundation Building: 0.4 mi
  • Lord & Taylor: 0.4 mi
  • Pierpont Morgan Library: 0.4 mi
  • Saks Fifth Avenue: 0.4 mi
  • Ralph Bunche Park: 0.4 mi
  • Japan Society Gallery: 0.4 mi
  • Bryant Park: 0.4 mi
  • American Academy of Dramatic Arts: 0.4 mi
  • International Building: 0.4 mi
  • Robert Moses Playground: 0.4 mi
  • Diamond District: 0.4 mi
  • Nintendo World Store New Yok: 0.4 mi
  • Cathedral of St. Patrick: 0.5 mi
  • NBC Studios: 0.5 mi
  • Bank of America Tower: 0.5 mi
  • Rockefeller Center: 0.5 mi
  • Belasco Theatre: 0.5 mi
  • United Nations Headquarters: 0.5 mi
  • Tudor City: 0.5 mi
  • East Side: 0.5 mi
  • GE Building: 0.5 mi
  • Town Hall: 0.5 mi
  • Stephen Sondheim Theatre: 0.5 mi
  • Citicorp Center: 0.5 mi
  • Radio City Music Hall: 0.5 mi
  • The King's College: 0.6 mi
  • Lever House: 0.6 mi
  • Condé Nast Building: 0.6 mi
  • Paley Park: 0.6 mi
  • Lower Plaza: 0.6 mi
  • Lyceum Theatre: 0.6 mi
  • Museum of Modern Art (MOMA): 0.6 mi
  • Cort Theatre: 0.6 mi
  • Museum of Television and Radio: 0.6 mi
  • Theater District: 0.6 mi
  • Taipei Gallery: 0.6 mi
  • Herald Square: 0.6 mi
  • Century Building: 0.6 mi
  • Paine Webber Art Gallery: 0.6 mi

Dining

New York Central
New York Central, the new restaurant of Grand Hyatt New York, features a diverse menu inspired by the flavors of Western Europe. Chef Christian Ragano joins New York Central from Chicago's famed NoMi Restaurant. The restaurant features a stunning custom c
Market
24 hour Grab n' Go Market.

Hotel Policies

Check-in:
04:00 PM
Check-out:
11:00 AM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (330)

Ratings and reviews for Grand Hyatt New York

Overall score

3.2 / 5
5.01.0
13 out of 330
Amenities:
3.2
Room cleanliness:
3.5
Hotel staff:
3.3
Room comfort:
3.2
Location:
4.3
Value:
3

54% would recommend to a friend.

Sort by:
Review of Grand Hyatt New York

Reviewer score

4
5.01.0
Jet Setter 2K14
MS
May 13, 2014

Thoroughly enjoyed it!

On a recent trip to NYC, we decided to stay here because of its closeness to Grand Central. It was perfect! I found the hotel to be in an excellent location where we were able to walk to many things. The room was clean, the staff was friendly, and there was minimal noise level (always a plus when I'm staying in Manhattan). Would highly recommend this hotel!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
5
Value:
3
Review of Grand Hyatt New York

Reviewer score

4
5.01.0
pokemonjc
San Francisco
May 5, 2014

Great location. Old amenities

Just next to Grand Central station. That's the best part. However, room amenities are pretty old. Hot water needs several minutes to kick in.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
5
Value:
3
Review of Grand Hyatt New York

Reviewer score

1
5.01.0
Narumon
London
Feb 15, 2014

BED BUGS galore

Horrible experience. Found a room plenty of bed bugs. Asked the manager to change the room, they seemed to be aware of the problem, but totally indifferent. Shameful for a Hyatt chain hotel. Does the Sanitation Department never visit them? Does Hyatt never train customer service and courtesy? I am very disappointed

Hotel features (5 = best, 1 = worst):
Amenities:
1
Room cleanliness:
1
Hotel staff:
1
Room comfort:
1
Location:
1
Value:
2
Review of Grand Hyatt New York

Reviewer score

1
5.01.0
Narumon
London
Feb 15, 2014

We found bed bugs

I was so disappointed to find bed bugs in the room. They bit me all over the body. I went down to the manager to complain and they changed my room with no apologies. They also promised to call a pest control company to spray my luggage, since I was afraid the bugs might have gotten inside. For 3 days they never came. I pointed that out to the manager only to get an annoyed expression. Obviously they were aware but prefer to put the health of the customers at risk in order not to admit they have an infestation problem. I would have never expected that from the Hyatt.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Room cleanliness:
1
Hotel staff:
1
Room comfort:
1
Location:
3
Value:
1
Time-saving tip: Not Applicable

Highly disappointed

Review of Grand Hyatt New York

Reviewer score

1
5.01.0
Paddington Bear
UK.
Jan 14, 2014

Dissappointed

This hotel is SO impersonal and chaotic that you might as well be in Grand Central Station next door. I found the greeting and check in cursory and had I not have booked a Club room, I would have checked out after one night. I did move my room to the correct floor but it took ages for anyone to respond to my request although the guy who eventually organised the move was apologetic. I have stayed in Grand Hyatt Hotels all over the world and this was the worst experience I have ever had. Even the Concierge was disinterested and unhelpful. If you want a central location in New York and almost a complete lack of service, this is for you!

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
3
Hotel staff:
1
Room comfort:
1
Location:
3
Value:
1
Shopping tip: Long walk from hotel

Go to the Meat Packing district where there are lots of Boutiques offering different merchandise than the chain stores. Also has the upmarket shops, eg.,Gucci, Ralph Lauren and most of the big names in retail. The area is compact and easy to get around with lots of cafes and restaurants. Much more if a village atmosphere.

Review of Grand Hyatt New York

Reviewer score

4
5.01.0
lolaqn
Austin, TX
Oct 6, 2013

Vacation

Nice hotel in very good location. The staff was nice but nothing extraordinary. Mostly good because of location and nice hotel. Liked the late-opening market that had drinks and food. Bathroom in the room was oddly situated with the sinks and mirrors, but it was fine.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
3
Room comfort:
3
Location:
4
Value:
3
Review of Grand Hyatt New York

Reviewer score

4
5.01.0
TC10014
New York, NY
Oct 26, 2012

Easy midtown choice

Staff was great. Loved the "market" in the hotel which served good food and other basics 24hrs. Bed was comfortable. Good corporate hotel or if you have an event.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
4
Review of Grand Hyatt New York

Reviewer score

4
5.01.0
Gonzo the Great
Chicago, IL, USA
Sep 7, 2012

Great Location

Right next to Grand Central Terminal, can't be beat. Stayed here while attending the US Open. Easy access to the #7 train which is great when arriving back in Manhattan late at night.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
5
Value:
4
Review of Grand Hyatt New York

Reviewer score

4
5.01.0
Albee
PA
Jul 6, 2012

Good Place

The hotel' s location cannot better anyway and it's worth the price. The room is comfortable and big enought for traveller especially in NYC. This is my second time to stay there while in NYC

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
3
Hotel staff:
4
Room comfort:
4
Location:
5
Value:
4
Review of Grand Hyatt New York

Reviewer score

3
5.01.0
Thelma on the road...
Charlotte, NC
Jun 30, 2011

Great Location,

The location was great! I was within walking distance to Times Square and several great attractions. Unfortunately, the hotel was under renovations and there was several issues with the water pressure and discoloration.The level of customer service was somewhat disappointing. The hotel is shifting towards an automated check-in service, which is probably incredibly efficient and sufficient if you are familiar with the city and the hotel but if you are looking for a personable experience try another hotel. Oh and don't bother with over priced coffee, there's a Starbucks downstairs in Grand Central Terminal.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
3
Room comfort:
4
Location:
5
Value:
3
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