Rate based on Check-in: Jun 16, 2013 Check-out: Jun 17, 2013

DoubleTree by Hilton Hotel New York - Times Square South

4 stars
341 West 36th Street, New York, NY 10018
Hotel Overview
Reviewer score
4.0
out of 5
57 reviews
NY vacation

My wife and I wanted to check out the city and this hotel was close to a lot of good places... See full review

  • Alex101
  • Mar 27, 2013
Great Stay

Location is prefect for access to Javits. Only less than perfect thing was the clanking of the... See full review

  • Philster
  • Mar 19, 2013
Times Square, Madison Square Garden, Rockefeller Center, and the Empire State Building are landmarks that are synonymous with New York City. They are also only a short walk from the newly developed Wyndham Garden Midtown Convention Center Hotel. Other area attractions include; The Jacob Javits Convention Center, Broadway theaters and distinguished shopping havens such as Macys, Bloomingdales and Lord & Taylor.

Whether you are traveling to Manhattan for business or pleasure our 224 smartly designed rooms include; Mark David designed furniture, complimentary high spreed wireless and wired internet access, 32 inch flat screen TV as well as Beyond Room Service and well appointed concierge guest rooms and services.

We feature The Greenhouse Cafe & Bar, 3,500 feet of flexible meeting space, including a 1,500 square foot terrace, a fitness facility and a 24 hour virtual gift shop. Transportation centers such as Penn Station, Grand Central Terminal and The Port Authority are all only a few minutes away. Please note a credit card is required and must be presented at time of check in.

Amenities

  • Wireless internet
General
Pets allowed
Activities
Exercise gym
Dining
Restaurant
Services
Business center
Conference facilities
Internet
Wireless internet
Accessibility
Wheel chair access

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Hotel Map

40.7543 -73.994
Nearby airports
La Guardia Airport, (LGA), 10.00, MI, W; John F. Kennedy Intl Airport, (JFK), 19.00, MI, W;

Nearby points of interest

  • Garment District: 0.2 mi
  • Port Authority Bus Terminal: 0.2 mi
  • Madison Square Garden: 0.2 mi
  • New York Times Building: 0.3 mi
  • Penn Station: 0.3 mi
  • New Amsterdam Theatre: 0.3 mi
  • Nederlander Theatre: 0.3 mi
  • Lion Theatre: 0.3 mi
  • Macys: 0.3 mi
  • Ford Center For The Performing Arts: 0.4 mi
  • New Victory Theater: 0.4 mi
  • American Airlines Theatre: 0.4 mi
  • Foxwoods Theatre: 0.4 mi
  • Macy's Herald Square: 0.4 mi
  • Helen Hayes Theatre: 0.4 mi
  • Garment District: 0.2 mi
  • Port Authority Bus Terminal: 0.2 mi
  • Madison Square Garden: 0.2 mi
  • New York Times Building: 0.3 mi
  • Penn Station: 0.3 mi
  • New Amsterdam Theatre: 0.3 mi
  • Nederlander Theatre: 0.3 mi
  • Lion Theatre: 0.3 mi
  • Macys: 0.3 mi
  • Ford Center For The Performing Arts: 0.4 mi
  • New Victory Theater: 0.4 mi
  • American Airlines Theatre: 0.4 mi
  • Foxwoods Theatre: 0.4 mi
  • Macy's Herald Square: 0.4 mi
  • Helen Hayes Theatre: 0.4 mi
  • Ripley’s Believe It or Not! Times Square: 0.4 mi
  • Broadhurst Theatre: 0.4 mi
  • Majestic Theatre: 0.4 mi
  • Theater District: 0.4 mi
  • Herald Square: 0.4 mi
  • St. James Theatre: 0.4 mi
  • Shubert Theatre: 0.4 mi
  • Condé Nast Building: 0.4 mi
  • John Golden Theatre: 0.4 mi
  • Manhattan Mall: 0.5 mi
  • Imperial Theatre: 0.5 mi
  • Madame Tussauds: 0.5 mi
  • Booth Theatre: 0.5 mi
  • Bernard B. Jacobs Theatre: 0.5 mi
  • Gerald Schoenfeld Theatre: 0.5 mi
  • Music Box Theatre: 0.5 mi
  • Lower Plaza: 0.5 mi
  • Minskoff Theatre: 0.5 mi
  • Stephen Sondheim Theatre: 0.5 mi
  • Al Hirschfeld Theatre: 0.5 mi
  • Jacob K. Javits Convention Center: 0.5 mi
  • Town Hall: 0.5 mi
  • Richard Rodgers Theatre: 0.5 mi
  • Museum at FIT: 0.5 mi
  • Bank of America Tower: 0.5 mi
  • Bryant Park: 0.5 mi
  • Lunt-Fontanne Theatre: 0.5 mi
  • Lyceum Theatre: 0.5 mi
  • Brooks Atkinson Theatre: 0.6 mi
  • Belasco Theatre: 0.6 mi

Dining

Restaurant
onsite

Hotel Policies

Check-in:
1600
Check-out:
1200

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by CheapTickets

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Guest Reviews (57)

Ratings and reviews for DoubleTree by Hilton Hotel New York - Times Square South

Overall score

4 / 5
57 out of 57
Amenities:
3.9
Room cleanliness:
4.5
Hotel staff:
4.3
Room comfort:
4
Location:
4.2
Value:
4.1

91% would recommend to a friend.

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Review this hotel
Review of DoubleTree by Hilton Hotel New York - Times Square South

Reviewer score

2
juli frequent traveler
new york, new york
Jun 3, 2013

son's 21st birthday trip

Poor customer service at check-in. No cookies offered. Floor soaked in room due to air conditioner. Had to change rooms on first night of stay after unpacking due to staff's inability to repair air conditioner. Staff was rude and came across as being burdened by services requested, i.e., breakfast seating and not allowing guests to enter breakfast dining area only two minutes prior to scheduled dining hours. No concierge service available. No concierge on duty. Bar staff unavailable during evening hours. Incorrect charges applied to bill. Worst hotel experience ever encountered. Room was misrepresented on website......impossible for two people to comfortably maneuver about the room. Little closet and drawer space. Will not book thru your company again.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Room cleanliness:
1
Hotel staff:
1
Room comfort:
2
Location:
2
Value:
1
Review of DoubleTree by Hilton Hotel New York - Times Square South

Reviewer score

4
Seagrape
Italy
Apr 28, 2013

Good location

Staff was very helpful and friendly. The room was relatively small, but clean and the bed and pillows were very comfortable. Since I was there for business, the location was very close and convenient for me.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
4
Value:
4
Review of DoubleTree by Hilton Hotel New York - Times Square South

Reviewer score

5
Alex101
West Lafayette, IN, USA
Mar 27, 2013

NY vacation

My wife and I wanted to check out the city and this hotel was close to a lot of good places including subway stations. The area was nice and safe, the hotel, restaurant and gym were all clean. Staff was great, very friendly and helpful. Room was normal size for NY but small for Miami. We will definitely come back.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Dining tip: Short walk from hotel

10 blocks north is 46th street also called "Restaurant Row" because it is packed with all kinds of restaurants. A few blocks south around 32th street and 7th ave there are a lot of Korean restaurants that are really good.

Review of DoubleTree by Hilton Hotel New York - Times Square South

Reviewer score

5
Philster
Business
Denver, CO
Mar 19, 2013

Great Stay

Location is prefect for access to Javits. Only less than perfect thing was the clanking of the flags outside my window. I'm sure replacing the hooks could be an easy fix.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
5
Trip purpose:

Business

Sightseeing tip: Short walk from hotel

Easy walk to Javits Convention center.

Review of DoubleTree by Hilton Hotel New York - Times Square South

Reviewer score

5
Jaiz
Port of Spain, Trinidad
Mar 11, 2013

Pleasure

Excellent service and very friendly staff. My every need was met with speedy and friendly faces. Will certainly be back

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Shopping tip: Short walk from hotel

Walik and see for yourself

Review of DoubleTree by Hilton Hotel New York - Times Square South

Reviewer score

3
Travel vet.
Business
Chicago, IL, USA
Feb 25, 2012

Decent hotel

Rooms are small, location is okay, but the value is there

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
3
Hotel staff:
4
Room comfort:
3
Location:
3
Value:
4
Trip purpose:

Business

Time-saving tip: In Hotel

Don't expect to check in early

Review of DoubleTree by Hilton Hotel New York - Times Square South

Reviewer score

4
WestminsterGoer
Business
Albany, NY, USA
Feb 19, 2012

Excellent place to stay in the city!

The staff here couldn't have been more welcoming. They allowed us to check in early, were helpful w/directions in navigating the city, hailed us a cab, kept our bad after check out etc. Location was fantastic - an easy walk to madison square garden & subway. Rooms were clean & chic, beds were ultra comfortable.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Review of DoubleTree by Hilton Hotel New York - Times Square South

Reviewer score

4
pwnall
Cambridge, MA
Feb 10, 2012

Great hotel for NYC

We went to the hotel after the rebranding completed, and the experience was very good. The room was incredibly clean, the furniture was new, the bathroom was great! After having had some bad hotel experiences in NYC, I always expect lies and a catch, but this time there was none of that! I've had companies spend $400/night to put me in comparable or worse hotels for interviews.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Dining tip: Short walk from hotel

If you're looking for Coke or for a snack at night, go towards 9th Ave, you don't need to go all the way back to 8th. There's a deli very close to the hotel.

Review of DoubleTree by Hilton Hotel New York - Times Square South

Reviewer score

3
Samash
Baltimore, MD, USA
Jan 23, 2012

good location, average hotel

The location was convenient, but the room was pretty small considering the price. I'd stay there again though.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
4
Value:
3
Review of DoubleTree by Hilton Hotel New York - Times Square South

Reviewer score

5
waxwing
upstate New York
Jan 14, 2012

Excellent value

A friend and I shared a room at this hotel on a short vacation. It was clean, felt safe, and offered a friendly, hard working staff when we needed them. We both agreed we would re book here when we come back.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
3
Location:
4
Value:
4
Entertainment tip: In Hotel

Hotel concierge helped with tickets to MOMa and Natural History Museum which avoided admission lines.

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