Rate based on Check-in: Jun 16, 2013 Check-out: Jun 17, 2013

Best Western President Hotel at Times Square

3 stars
234 West 48th Street, New York City, NY 10036
Hotel Overview
Reviewer score
3.3
out of 5
441 reviews
Close and comfy

No frills, but clean, comfy, and affordable for Times Square. Easy walking to distance to Broadway... See full review

  • Theatre theatre theatre
  • Apr 26, 2013
NYC in a day

We thought the hotel was awesome! The front desk staff was kind and welcoming. Sadat the bellman... See full review

  • Jeannie HF
  • Jul 30, 2012
Amenity-heavy hotel in Times Square with a hip, modern vibe
The Best Western President Hotel at Times Square looks traditional on the outside, but the interior spaces have a youthful, modern look. A renovation gave rooms and public spaces a clean look. Free Wi-Fi, a fitness center, business center and plenty of in-room amenities appeal to business and leisure travelers. The central Times Square location puts guests close to attractions such as theaters, shopping and Central Park.
Highlights
  • Renovated rooms with chic, modern decor
  • Upscale amenities including free Wi-Fi and flat-screen TVs
  • Central to Times Square entertainment and shopping
Location

This hotel puts guests in the center of it all -- shopping, entertainment and dining. Times Square shops such as the Hershey Store and M&Ms World are just down the street. The Eugene O'Neill Theater and Barrymore Theater are a block away. Rockefeller Center, Central Park and he upscale shops on Fifth Avenue are a short walk from the hotel.

Rooms

Each of the 334 rooms has been recently renovated with a modern flair, featuring chic, black and white decor with colorful accents. The list of amenities is long. Rooms boast hairdryer, iron and ironing board, flat-screen TVs, iPod docking stations, free Wi-Fi and free long-distance for calls less than 30 minutes. Suites have sitting areas and available refrigerators and balconies. The two Penthouses have terraces.

Features

Children under 17 stay free in the room (using existing bedding) with one paying adult.

 

Concierge service is available.

 

Two on-site restaurants and a lounge serve guests' dining needs. Saigon 48 serves Vietnamese cuisine for breakfast, lunch and dinner. Aoki Japanese restaurant is open for lunch and dinner. The lounge also serves breakfast. Room service is available.

Transportation
  • La Guardia Airport (25 minutes)
  • John F. Kennedy International Airport (35 minutes)
  • Newark International Airport (40 minutes)
  • MTA subway, A, C, E lines at 50th St, N, R, Q lines at 49th St (1 minute walking)

 

Attractions
  • Times Square (0.02 mi/ 0.32 km)
  • Broadway theaters (0.02 mi/ 0.32 km)
  • Rockefeller Center (0.05 mi/ 0.80 km)
  • Radio City Music Hall (0.04 mi/ 0.64 km)
  • Fifth Avenue (0.05 mi/ 0.80 km)
  • Central Park (0.08 mi/ 1.29 km)
Business
  • Business center
  • Meeting space
  • Free Wi-Fi

 

Best Western President Hotel at Times Square Rooms

Executive Suite
Executive Suite with two Double Beds, Deluxe Furnishing, Comes with a spacious sitting area within the same room, Lounge Chair and ottoman, 42-inch Flat Screen TV, Jacuzzi Tub and Stand up Shower in the bathroom, Alarm Clock with Ipod Dock, Work Desk with enhanced lighting and an ergonomic chair, Hi-Speed Internet, Mini-refrigerator, Coffee-Maker, Iron & Ironing Board, Hair Dryer and In-room Safe.
Standard Twin
Room with two twin-size beds with 37-inch Flat Screen TV, Alarm Clock with Ipod Dock, Hi-Speed Internet,Coffee-Maker, Iron & Ironing Board, Hair Dryer and In-room Safe.
Deluxe Queen
Room with One Queen-sized Bed, deluxe furnishing, with 37-inch Flat Screen TV, Alarm Clock with Ipod Dock, Hi-Speed Internet, Work Desk with enhanced lighting and an ergonomic chair, Coffee-Maker, Iron & Ironing Board, Hair Dryer and In-room Safe.
Junior Suite
Junior Suite with a Queen Bed and a Twin-Sized Sleeper-Sofa in the same room, 42-inch Flat Screen TV, Alarm Clock with Ipod Dock, Work Desk with enhanced lighting and an ergonomic chair, Hi-Speed Internet, Mini-refrigerator, Coffee-Maker, Iron & Ironing Board, Hair Dryer and In-room Safe.
Standard Full
Room with One Full-sized Bed with 37-inch Flat Screen TV, Alarm Clock with Ipod Dock, Hi-Speed Internet, Coffee-Maker, Iron & Ironing Board, Hair Dryer and In-room Safe.
Deluxe Suite
Deluxe Suite with One Queen Bed and a Queen-Sized Sleeper-sofa in the same room, Deluxe Furnishing,42" flat panel televisions, WiFi internet access, iHome iPod docking station with alarm, free long distance calls under 30 minutes, free local calls, two line phones with voicemail, coffee/tea maker, iron and ironing Board, complimentary bath amenities, electronic in-room safes, complimentary weekday newspaper. The President also proudly offers round-the-clock room service for those desiring the most intimate dining experience.
Deluxe King
Room with One King-sized Bed, deluxe furnishing, with 37-inch Flat Screen TV, Alarm Clock with Ipod Dock, Hi-Speed Internet, Work Desk with enhanced lighting and an ergonomic chair, Coffee-Maker, Iron & Ironing Board, Hair Dryer and In-room Safe.

Amenities

  • Wireless internet
General
Concierge
Activities
Health club
Dining
Restaurant
Room service
Services
Business center
Conference facilities
Internet
Wireless internet
Accessibility
Handicapped rooms/facilities

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Hotel Map

40.7606 -73.9864
Area served
Midtown Times Square, New York City, Manhattan, Broadway, New York
Nearby airports
LaGuardia Airport 12 miles, John F. Kennedy Airport 17 miles, Newark International Airport 22 miles
Area description
The Best Western President Hotel is an exceptional, experiential hotel in the heart of Times Square, Broadway, and Midtown businesses. Enjoy the style that New York is famous for at the value that Best Western is famous for.

Nearby points of interest

  • Samuel J. Friedman Theatre: 0 mi
  • Longacre Theatre: 0 mi
  • Marquis Theatre: 0 mi
  • Walter Kerr Theatre: 0 mi
  • Eugene O'Neill Theatre: 0 mi
  • Brooks Atkinson Theatre: 0.1 mi
  • Ethel Barrymore Theatre: 0.1 mi
  • Ambassador Theatre: 0.1 mi
  • Lunt-Fontanne Theatre: 0.1 mi
  • Richard Rodgers Theatre: 0.1 mi
  • Duffy Square: 0.1 mi
  • Gerald Schoenfeld Theatre: 0.1 mi
  • Circle in the Square Theatre: 0.1 mi
  • Music Box Theatre: 0.1 mi
  • Imperial Theatre: 0.1 mi
  • Samuel J. Friedman Theatre: 0 mi
  • Longacre Theatre: 0 mi
  • Marquis Theatre: 0 mi
  • Walter Kerr Theatre: 0 mi
  • Eugene O'Neill Theatre: 0 mi
  • Brooks Atkinson Theatre: 0.1 mi
  • Ethel Barrymore Theatre: 0.1 mi
  • Ambassador Theatre: 0.1 mi
  • Lunt-Fontanne Theatre: 0.1 mi
  • Richard Rodgers Theatre: 0.1 mi
  • Duffy Square: 0.1 mi
  • Gerald Schoenfeld Theatre: 0.1 mi
  • Circle in the Square Theatre: 0.1 mi
  • Music Box Theatre: 0.1 mi
  • Imperial Theatre: 0.1 mi
  • Worldwide Plaza: 0.1 mi
  • Madame Tussauds: 0.1 mi
  • Al Hirschfeld Theatre: 0.1 mi
  • Palace Theatre: 0.1 mi
  • St. James Theatre: 0.2 mi
  • Booth Theatre: 0.2 mi
  • Gershwin Theatre: 0.2 mi
  • Bernard B. Jacobs Theatre: 0.2 mi
  • John Golden Theatre: 0.2 mi
  • Winter Garden Theatre: 0.2 mi
  • Ripley’s Believe It or Not! Times Square: 0.2 mi
  • Shubert Theatre: 0.2 mi
  • Broadhurst Theatre: 0.2 mi
  • Minskoff Theatre: 0.2 mi
  • Majestic Theatre: 0.2 mi
  • Cort Theatre: 0.2 mi
  • Helen Hayes Theatre: 0.2 mi
  • Lyceum Theatre: 0.2 mi
  • August Wilson Theatre: 0.2 mi
  • Roseland: 0.2 mi
  • Taipei Gallery: 0.2 mi
  • Equitable Center: 0.3 mi
  • Theater District: 0.3 mi
  • Foxwoods Theatre: 0.3 mi
  • Lower Plaza: 0.3 mi
  • American Airlines Theatre: 0.3 mi
  • Ford Center For The Performing Arts: 0.3 mi
  • New Victory Theater: 0.3 mi
  • Belasco Theatre: 0.3 mi
  • Condé Nast Building: 0.3 mi

Dining

Lobby Lounge
Jump start your day with our delicious, balanced, and healthy breakfast.
Aoki Japanese Restaurant
Enjoy inventive dining at either of our two onsite restaurants: Aoki Restaurant featuring progressive Japanese fare.
Saigon 48 Vietnamese Cuisine
Saigon 48 featuring a fantastic mix of traditional and contemporary Vietnamese Cuisine.
Primary Lounge and Bar
See and be seen at Primary Lounge and Bar

Hotel Policies

Check-in:
1500
Check-out:
1200

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (441)

Ratings and reviews for Best Western President Hotel at Times Square

Overall score

3.3 / 5
441 out of 441
Amenities:
3
Room cleanliness:
3.7
Hotel staff:
3.4
Room comfort:
3.3
Location:
4.6
Value:
3.4

74% would recommend to a friend.

Sort by:
Review this hotel
Review of Best Western President Hotel at Times Square

Reviewer score

1
Anonymous
USA
May 20, 2007

My review of Best Western President Hotel

The Best Western President was the smallest hotel room I have ever stayed in,it looked more like a closet than a hotel room.There was no room service available, there were only three ice machines for the hotel. I would never stay there again.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Room cleanliness:
2
Hotel staff:
2
Room comfort:
1
Location:
4
Value:
1
Review of Best Western President Hotel at Times Square

Reviewer score

1
Anonymous
Business
Los Angeles, CA
May 15, 2007

hiotel comment

The hotel room was small, dark, dank, and ugly. Crowded with tours and screaming children Not a place to stay for pleasure

Hotel features (5 = best, 1 = worst):
Amenities:
1
Room cleanliness:
2
Hotel staff:
3
Room comfort:
1
Location:
5
Value:
1
Trip purpose:

Business

Entertainment tip: Short walk from hotel

broadway theatre district

Review of Best Western President Hotel at Times Square

Reviewer score

1
Anonymous
Business
USA
Jul 26, 2007

Horrible experience

The room they gave me was not more than 100 sq ft in size with a very small bathroom. It must have been the last room available in the hotel. I felt for the price that this was unnaceptable. I would not recomment this hotel to anyone. Terible service and room quality.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Room cleanliness:
2
Hotel staff:
2
Room comfort:
1
Location:
3
Value:
1
Trip purpose:

Business

Nightlife tip: Short walk from hotel

Time Square

Review of Best Western President Hotel at Times Square

Reviewer score

1
Anonymous
USA
Oct 14, 2008

Worst hotel experience of my life

The sheets had makeup and hair all over them. We had to call a maid to change the sheets. We walked around Times Square for a couple of hours and returned to a steaming hot room. We called for a maintenance man and instead they sent up a 6'4 security guard that barely looked at the unit and told us we would just have to deal with it because they were pumping central heat through the whole place. When I calmly explained that was unacceptable because it was like 80 degrees he started shouting at me about being happy with what you are given. I told him to leave over and over.He then came across the room and got in my face and started shouting.I am a female and it was just me and my female friend alone with this maniac. I had to call the front desk to force this man out of my room. This was a horrible place and I am still in the process of trying to get my money back. I am very disappointed with the whole experience. You can find a nice place in NY. But it's not this one.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Room cleanliness:
1
Hotel staff:
1
Room comfort:
1
Location:
4
Value:
1
Review of Best Western President Hotel at Times Square

Reviewer score

1
Irish Walt
Portlaoise Ireland
May 9, 2009

Best Western President - Manhattan

Location great - in the heart of the theater district. Room very small and dated. Windows had not been cleaned in a great while There are no amenities with the hotel and on a very rainy day, it was quite difficult to do anything. Construction was in progress on the floor above the room and it started daily at 07:30 AM = quite noisey. Also, late night revelers made lots of noise just opening and closing their room doors.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Room cleanliness:
2
Hotel staff:
3
Room comfort:
2
Location:
1
Value:
2
Review of Best Western President Hotel at Times Square

Reviewer score

1
PICO
New Bedford, Ma
May 26, 2009

Not good....won't stay there again!

The location was great but the 1st room smelled discusting and the second room smelt a little better but there were hairs on the bathroom floor and on the quilt with dirty pillow cases. The mattress was terrible and we both sunk to the middle all night! Won't go back there!

Hotel features (5 = best, 1 = worst):
Amenities:
1
Room cleanliness:
1
Hotel staff:
1
Room comfort:
1
Location:
5
Value:
2
Review of Best Western President Hotel at Times Square

Reviewer score

1
Anonymous
Jacksonville, Florida
Jun 30, 2009

Going through major reconstruction

I went to see a show at Radio City and shop in NYC. Service/Maintenance was TERRIBLE!!!! The room had no air conditioning and the night of the show the bedroom temperature was at 80 degrees. Can you imagine getting ready in this temperature with blow dryers and flat irons heating up the bedroom even more? Terrible. We called the front desk and they never came to fix the air. This has been probably the worst experience I've had as far as hotels go in NYC.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Room cleanliness:
1
Hotel staff:
1
Room comfort:
1
Location:
4
Value:
1
Entertainment tip: Short walk from hotel

If you are catching a show at Radio City Music Hall this hotel is 10 minutes away walking.

Review of Best Western President Hotel at Times Square

Reviewer score

1
Anonymous
Louisville Ky
Jul 22, 2009

The bad

The hotel didn't have our reservation. We should have been told the hotel was under renovation or the price should have been changed. This was a trip for my anniversary and as you know my wife was not very happy. I won't be staying there again or using orbitz if that the service I can expect. I will be sharing my experience with my friend and co-workers. I work with over 4000 people so I am sure they will be interested in my stay. I ended up staying at the waldorf astoria now thats a hotel. I spent a extra 1000 dollars but at least they had my reservation right.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Room cleanliness:
4
Hotel staff:
3
Room comfort:
3
Location:
5
Value:
1
Review of Best Western President Hotel at Times Square

Reviewer score

1
Bridezilla
West Virginia
Jul 27, 2009

Best Western---- BEWARE!

The hotel was NOTHING like the pictures had shown. We found ourselves asking if it was even the same place. The hallways were so dark that they looked like something off of a scary movie. The rooms were equally dark. I have never seen such a lack of lighting... amazing to me. The bathrooms were dirty and the room was stinky.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Room cleanliness:
1
Hotel staff:
2
Room comfort:
1
Location:
4
Value:
1
Dining tip: Short walk from hotel

Do not eat at the Japanese restaurant beside the hotel!

Review of Best Western President Hotel at Times Square

Reviewer score

1
granpap
pittsburgh steeler country
Aug 19, 2009

give me skin rash, lie dont show me any

hotel under construction not disclosed, bad, room had lights not completedin bath room, nails sticking up from rug out of bathroom, staff very rude not happy to see me never disclosed anything about room or if there were a pool available... hurt foot on nails towels gave me a bad rash on both legs, told desk got a ...wow... only person nice to me and daughter was the maid very disapointed in orbit and the hotel

Hotel features (5 = best, 1 = worst):
Amenities:
1
Room cleanliness:
1
Hotel staff:
1
Room comfort:
1
Location:
4
Value:
1
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