Rate and special offer based on Check-in: Jul 3, 2013 Check-out: Jul 6, 2013

BEST WESTERN Convention Center Hotel

3 stars
522 W 38th Street, New York, NY 10018-1104
Hotel Overview
Reviewer score
3.2
out of 5
38 reviews
Great Memorial weekend

Very helpful staff. Breakfast area is small but they included a large variety for our meals. See full review

  • Ms organist
  • May 29, 2013
Very good for the price!

Location good, but you have to walk at least 3 blocks untill subway, stores, restaurants, and... See full review

  • Ruda Alves
  • Feb 26, 2013
Youll be a short walk away from Times Square, the Empire State Building, Central Park and more when you stay at this convenient and affordable non-smoking New York City Best Western hotel! Situated just a half block from New York City's Jacob Javits Convention Center, the BEST WESTERN Convention Center Hotel is ideal for business and leisure travelers alike. Hotel guests are able to walk to many of the shops and restaurants for which the Big Apple is known. Times Square, Penn Station, the Empire State Building and the Intrepid Sea, Air & Space Museum Complex are all less than a mile away. Guests can walk to world-class shopping on 5th Avenue or spend an evening enjoying a Broadway show at one of the many nearby theaters. Other attractions close to this New York City Best Western hotel include High Line Park, Radio City Music Hall, Rockefeller Center, St. Patrick's Cathedral and Chelsea Piers Sports. The BEST WESTERN Convention Center Hotel offers guests a home away from home while they explore the city. The property features 83 well-appointed guest rooms, each with clean and comfortable Tempur-Pedic mattresses, cable satellite television and high-speed Internet access. This non-smoking New York City hotel also offers a complimentary continental breakfast and business services. Our professional and friendly multilingual staff will gladly book guests for city tours. Ensure a memorable stay in the Big Apple when you contact the friendly staff at the BEST WESTERN Convention Center Hotel. Book today and save!

BEST WESTERN Convention Center Hotel Rooms

2 DOUBLE BEDS
2 DOUBLE BEDS,NOSMOKE,HI SPEED NET,COFFEMAKR,HAIR,IRON,CONTINENTAL BREAKFAST
2 DOUBLE BEDS
2 DOUBLE BEDS,SMOKING,HI SPEED NET,COFFEEMKR,HAIR,IRON,CONTINENTAL BREAKFAST
1 QUEEN BED
1 QUEEN BED,NOSMOKE,HI SPEED NET,COFFEMAKR,HAIR,IRON,CONTINENTAL BREAKFAST
1 QUEEN BED
1 QUEEN BED,SMOKING,HI SPEED NET,COFFEEMKR,HAIR,IRON,CONTINENTAL BREAKFAST
1 KING BED
1 KING BED,NOSMOKE,HI SPEED NET,COFFEMAKR,HAIR,IRON,CONTINENTAL BREAKFAST
2 DOUBLE BEDS
2 DOUBLE BEDS,MOBILITY ACC,COMMASSIST,BATHTUB,NSMK,CONTINENTAL BREAKFAST

Amenities

  • High-speed internet
  • Smoke-free policy
General
Air conditioned
Smoke-free policy
Free local telephone calls
Elevators
Ice machine
Activities
Golf
Dining
Continental breakfast
Coffee maker in room
Lounge
Services
Security
Multilingual
Safe deposit box
Copy service
Internet
High-speed internet
Parking
Parking
Accessibility
Accessible facilities
Room
Television with cable
Safe
AM/FM alarm clock
Hairdryer in room
Ironing board

Recommendations for you

Customers who viewed BEST WESTERN Convention Center Hotel also booked these hotels.

Reviewer score 2.5 out of 5
Reviewer score 3.9 out of 5
Reviewer score 3.4 out of 5

Hotel Map

40.7576 -73.9985
Area served
Trenton,, Jamaica, Newark,, Greenwich Connecticut, Stanford,, Queens
Nearby airports
(LGA), 8.00, MI, NE;
Area description
Downtown

Nearby points of interest

  • Jacob K. Javits Convention Center: 0.2 mi
  • Lion Theatre: 0.3 mi
  • New York Cruise Terminal-Manhattan Terminal: 0.3 mi
  • Port Authority Bus Terminal: 0.4 mi
  • Garment District: 0.4 mi
  • New York Times Building: 0.5 mi
  • West 30th Street Heliport: 0.5 mi
  • Lower West Side: 0.5 mi
  • Ripley’s Believe It or Not! Times Square: 0.5 mi
  • Intrepid Sea-Air-Space Museum: 0.5 mi
  • Al Hirschfeld Theatre: 0.5 mi
  • Madame Tussauds: 0.5 mi
  • Madison Square Garden: 0.5 mi
  • St. James Theatre: 0.5 mi
  • New Amsterdam Theatre: 0.5 mi
  • Jacob K. Javits Convention Center: 0.2 mi
  • Lion Theatre: 0.3 mi
  • New York Cruise Terminal-Manhattan Terminal: 0.3 mi
  • Port Authority Bus Terminal: 0.4 mi
  • Garment District: 0.4 mi
  • New York Times Building: 0.5 mi
  • West 30th Street Heliport: 0.5 mi
  • Lower West Side: 0.5 mi
  • Ripley’s Believe It or Not! Times Square: 0.5 mi
  • Intrepid Sea-Air-Space Museum: 0.5 mi
  • Al Hirschfeld Theatre: 0.5 mi
  • Madame Tussauds: 0.5 mi
  • Madison Square Garden: 0.5 mi
  • St. James Theatre: 0.5 mi
  • New Amsterdam Theatre: 0.5 mi
  • Nederlander Theatre: 0.6 mi
  • Ford Center For The Performing Arts: 0.6 mi
  • Foxwoods Theatre: 0.6 mi
  • John Golden Theatre: 0.6 mi
  • Imperial Theatre: 0.6 mi
  • American Airlines Theatre: 0.6 mi
  • Broadhurst Theatre: 0.6 mi
  • New Victory Theater: 0.6 mi
  • Helen Hayes Theatre: 0.6 mi
  • Majestic Theatre: 0.6 mi
  • Gerald Schoenfeld Theatre: 0.6 mi
  • Shubert Theatre: 0.6 mi
  • Wollman Memorial Rink: 0.6 mi
  • Music Box Theatre: 0.6 mi
  • Booth Theatre: 0.6 mi
  • Bernard B. Jacobs Theatre: 0.6 mi
  • Penn Station: 0.6 mi
  • Richard Rodgers Theatre: 0.6 mi
  • Theater District: 0.6 mi
  • Minskoff Theatre: 0.6 mi
  • Samuel J. Friedman Theatre: 0.6 mi
  • Worldwide Plaza: 0.7 mi
  • Lunt-Fontanne Theatre: 0.7 mi
  • Brooks Atkinson Theatre: 0.7 mi
  • Condé Nast Building: 0.7 mi
  • Macys: 0.7 mi
  • Ethel Barrymore Theatre: 0.7 mi
  • Lower Plaza: 0.7 mi
  • Longacre Theatre: 0.7 mi
  • Marquis Theatre: 0.7 mi

Dining

Gold Rush Bar & Grill
0.10 mile(s) from Gold Rush Bar & Grill, western style saloon, 12:00 Noon to 4:00 a.m.
Keen's Steakhouse
0.70 mile(s) from Keen's Steakhouse, steak, 12:00 Noon
ESPN Zone
0.50 mile(s) from ESPN Zone, American, 12:00 Noon to 12:00 p.m.
Sardi's
0.70 mile(s) from Sardi's, Continental, 12:00 Noon to 10:00 p.m.
Carmine's
0.60 mile(s) from Carmine's, Italian, 11:00 a.m. to 10:00 p.m.
HK-Hell's Kitchen
0.20 mile(s) from HK-Hell's Kitchen, American, 7:00 a.m. to 3:00 a.m., Happy hour 4:00 p.m. to 7:00 p.m.
Manganaro's Hero Boy
0.20 mile(s) from Manganaro's Hero Boy, deli, Monday through Saturday 9:00 a.m. to 7:00 p.m. and Sunday 11:00 a.m. to 6:00 p.m.

Hotel Policies

Check-in:
03:00 PM
Check-out:
12:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by CheapTickets

Back to menu Return to top

Guest Reviews (38)

Ratings and reviews for BEST WESTERN Convention Center Hotel

Overall score

3.8 / 5
13 out of 38
Amenities:
3.1
Room cleanliness:
4
Hotel staff:
4.1
Room comfort:
3.6
Location:
3.3
Value:
3.8

92% would recommend to a friend.

Sort by:
Review this hotel
Review of BEST WESTERN Convention Center Hotel

Reviewer score

5
Ms organist
Cleveland, Ohio
May 29, 2013

Great Memorial weekend

Very helpful staff. Breakfast area is small but they included a large variety for our meals.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
5
Room comfort:
4
Location:
4
Value:
5
Sightseeing tip: Short walk from hotel

Make use of the tour packages if you want to see a lot of N.Y.

Review of BEST WESTERN Convention Center Hotel

Reviewer score

3
Andy and wife on weekend
Ontario, Canada
Apr 24, 2013

Appropriate for short stay

The hotel is close to Times Square and it is easy to move to Manhattan Midtown. Rooms are small but comfortable. Noise from the corridor and the train is not nice. The rates are not a bargain.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
4
Hotel staff:
3
Room comfort:
4
Location:
3
Value:
1
Sightseeing tip: Long walk from hotel

The ferry from Brooklyn Bridge to Manhattan Midtown offers a nice view. Maybe it is not stable enough for some photos.

Review of BEST WESTERN Convention Center Hotel

Reviewer score

4
Ruda Alves
Rio de Janeiro
Feb 26, 2013

Very good for the price!

Location good, but you have to walk at least 3 blocks untill subway, stores, restaurants, and etc. The room is small but enought for few days. Breakfast very honest, and the workers very nice. In my opinion is a hotel tahn can cost between 90 untill 110 US.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Room cleanliness:
4
Hotel staff:
3
Room comfort:
3
Location:
2
Value:
4
Review of BEST WESTERN Convention Center Hotel

Reviewer score

3
Teri Teacher
Denver, CO
Nov 19, 2012

Good priced hotel

This was perfect for us, we spent little or no time in the hotel, but when we did, the facility was easy to get to, clean, and provided everything we needed.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
3
Hotel staff:
3
Room comfort:
3
Location:
3
Value:
4
Review of BEST WESTERN Convention Center Hotel

Reviewer score

4
Cramsi
Denver, CO
May 29, 2012

Great Location

Nothing fancy, but good location for the price if you just need a place to come back to at night and sleep. Walking distance to Time's Square. There's also a drug store at the corner in case you forget or need something. Rooms are clean but a bit small. Staff was very friendly. Continental breakfast included eggs, waffle, cereal, toast, bagel, apple/orange/coffee, fruit...Overall had a good stay and would return.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
4
Value:
5
Dining tip: Short walk from hotel

There are lots of restaurants and bars in the upper West side of Manhattan. A lot less crowded than Time's Square area.

Review of BEST WESTERN Convention Center Hotel

Reviewer score

4
ew59
Boston, MA, USA
Feb 21, 2012

Great economy stay close to Times Square

rooms are small but comfortable, hotel is clean and looks recently renovated. walls are very thin so you might get to hear your neighboors. there is a railway very close to hotel which makes it loud when the train is passing but it wasn't too bad at night though. just 10-15 min away from Times Square. Overall very good experience, will definitely come back

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
4
Value:
5
Review of BEST WESTERN Convention Center Hotel

Reviewer score

4
Bhoney
Boston, MA, USA
Oct 20, 2011

Good location, clean & simple

My fiance and I enjoyed our stay at the best western. Of course its nothing fancy, but it is clean and in a good location to Times Square and good shopping/restaurants. We walked everywhere from the hotel easily. It is located across from a pharmacy on one corner and a car garage on the other so the view isn't great, but we didn't mind.We would stay there again because you can't beat its price compaired to other hotels in that area.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
2
Value:
4
Review of BEST WESTERN Convention Center Hotel

Reviewer score

3
Anonymous
Milwaukee WI
Oct 5, 2009

Hotel

The rooms were small, but the hotel is convenient to most of Manhattan.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
4
Room comfort:
2
Location:
3
Value:
3
Review of BEST WESTERN Convention Center Hotel

Reviewer score

1
Anonymous
Southampton, NY
Aug 8, 2009

Unhappy stay!

First of all, the room that they first gave us upon arrival was supposed to have a king bed in it, there were two double beds put together under a coverlet. The room smelled of pesticide leading us to believe that there had a bug problem in there. We opened the window to air out the room and found that there was no screen, so it was impossible to keep the window open for any period of time without bugs getting in. The person writing this is James Morgan's girlfriend Sarah Halsey who stayed with him at the hotel. We left to do some sightseeing and shut the window. When we got back that evening, when I went to bed, I felt like things were crawling on me, I turned the light on and there were dozens of bugs crawling over me, my pillow cases and my sheets of my double bed part of the bed that we were in. I have bug bites on both feet, both legs all the way up to my stomach. I was not a happy camper to say the least. I finally slept on top of the bed in the coverlet, it was either there or sleep in the bathtub. Also, there was hydraulic drills being used throughout the night, there is a taxi repair center across the street, and even with the air conditioning on, the noise was outrageous. I reported this the next morning and the staff member was very courteous to me and arranged to put us in another room. We stepped out to do some more sightseeing and the hotel personnel moved our bags to another room, which was we found when we arrived back was a little bigger and had the kingsize bed that we were originally supposed to get and it was bug free. The manager I must say was wonderful to me, she saw that I was still in a lot of pain, from the bug bites on my feet, I had to wear bandaids on both feet to be able to wear my sandles to walk. She went out and bought me some calamine lotion for my bites and upon check out she did give my boyfriend $80.00 in cash for the pain and suffering that we went through. Also during the transfer of bags from the first room to the replacement room, a burnished silver ring with a bezelled topaz stone which I had in one of the pockets of my suitcase went missing. This is something that I am in the process of calling the hotel and seeing if it can be recovered, but I fear that it was stolen. I made it myself and it is worth well over $500.00. I have had many more enjoyable trips than one in the past. The staff did seem to be gracious, especially the manager. But I do hope that they will get the bug infestation taken care of. Even the second room had a pesticide smell to it, but it wasnt as bad as the first room.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
1
Hotel staff:
3
Room comfort:
1
Location:
1
Value:
1
Dining tip: Short walk from hotel

About three blocks away from the hotel is a marvelous italian restaurant called Il Punto, it was absolutely awesome! Fantastic service and food.

Review of BEST WESTERN Convention Center Hotel

Reviewer score

5
Anonymous
USA
Jun 24, 2007

Very Friendly

The staff was very friendly and very helpful. The neighborhood was a little scary. There was not a lot of people when walking to the hotel. There was a lot of buildings being built and the walk to time square smelt like urine. The hotel was awesome for the money. The rooms were small but who cares. It was clean new and the staff was friendly what else can you ask for! Very close walking distance to timesquare. Great place, I'd stay at again!

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
4
Value:
5
Sightseeing tip: Short walk from hotel

Timesquare is within walking distance. About 4 blocks. There is no subway near the hotel. A taxi to Grand Centeral was only $6 so everything is very close!

Back to menu Return to top
0