Affinia Shelburne New York

This hotel has top-notch location, staff and room service. Every employee is exceedingly nice and helpful. We had a view of the Empire State building out of the window! That (or even a regular street view) is quite remarkable for NYC. The check-out was at 12 - that's whole extra hour compared to every other place we stayed at. On the other hand, room amenities were a bit odd. The shower had no door, the bathroom was missing a fan, the room was tight on account of long counter along the wall and room decor was a tad strange and mismatched.

We had a great experience at this hotel. It is an average hotel and room and we didn't use room service. The walk to the subway is a few blocks away but it is close to well-populated streets so the walk to and from the hotel was not intimidating. The staff was very friendly! We ate dinner once at the restaurant downstairs and it was expensive, but it was really good and perfect because we were tired and didn't want to go out (anywhere else would have been just as expensive). Taxis were available right out the front door and food is available on all the surrounding streets. The room price wasn't the cheapest or the most expensive - it was mid-range, but the staff and location made it well worth it. I would definitely recommend to friends and family!

We needed a hotel near Port Authority and this was a short cab ride away. The staff was friendly and helpful, the room clean and very nice, and we even got to check in at 11am when we arrived. It was also close to the Metro so we could easily meet friends in Brooklyn. Perfect!

Excellent hotel in Midtown Manhattan, walking distance to everything, clean, quiet and for the price in NYC doesnt get any better!

Good location, good value. Rooms were comfortable and clean. Easy to get to most places in the city.

First off, NYC is a great city to visit! I encountered very friendly and courteous people. The hotel is in a great location. You couldn't ask for a better spot to be situated in. Checked in on Thursday afternoon. The front desk agent seemed to sort of be rushing. She didn't mention any of the amenities the hotel offered but I'm a savvy traveler so I figured it out. I needed some ice for my wife's back and a maintenance engineer assisted me. He was great! Rare Bar and Grill served excellent food. However, breakfast took 30-40 minutes beyond the time I pre-ordered the night before. Staff said the elevator was not working. Front desk also failed to mention the name of the wirelss network. Despite all of this the hotel was very nice and I would stay there again.

Loved the location of the hotel!! While we had to take a cab to some of our further destinations (Statue of Liberty, Guggenheim, etc.), we were able to comfortably walk to other sites such as Times Square and Rockefeller Center. Additionally, the hotel staff was very helpful.

Great hotel for exploring Manhattan. Stayed for 3 nights. Two-room suite was great for family stay. In-house restaurant serves good breakfast (not included in hotel price). Room was attended to promptly every day and was very clean. Staff had excellent recommendations for restaurants located close to hotel.

Pros: Great location. Near sights like Grand Central, Empire State Building, Times Square, Bryant Park, and Rockefeller Center. Close to subway. Murray Hill is a great little area with local restaurants and shops. We had good luck with coffee bars, breakfast places and late night restaurants. Murray Hill Diner is a few blocks away for breakfast. Lambardo's Pizza is close for lunch. Right down the road are a number of Asian and Indian restaurants. Beds were very comfortable - all of us slept well. We did not take advantage of the hotel bar or restaurant. Although closed, there is a terrace with a view of the Empire State Building - evening view is great. Complimentary coffee bar in the morning was a nice touch. Reasonably priced bar and snack items in the room when in a pinch. Free airline ticket kiosk. Cons: Not many, but the #1 was the lack of elevators. There are 2 plus freight/staff. One was under repair and they are small. However, we walked down the stairs and only road on the way up. The TV and stations were limited and had some quality issues. Some say the bathrooms were too small, but they were upgraded and nice. Yes, not a lot of counter space, but that was not important to us. There is no sundry shop in the hotel, but we found the local Walgreens nearby. Couple of missed nice touches were the room was geared for 2, and we had 3 (towels, cups, mugs, etc.) and there wasn't a luggage stand (minor details). There was no separate table or chair, only a desk with a desk chair. But, we made it all work just fine. We had a great stay. No problems. Enjoyed the hotel and the location. The staff were very friendly and helpful.

The Shelburne is located in a fairly quiet neighborhood. It's just a few blocks to a nearby subway, though we walked most of the time for long distances to take in the various neighborhoods. We found a great pizzeria/restaurant off 3rd and 35th Street. Staff was not helpful with regard to recommendations. Hotel has its own restaurant if you're into beef. The hotel was clean, though our room had equipment and misc items that had not been removed by the time of our arrival. Resented the fact that I needed to call housekeeping several time over minor items, but when they're not working or present, makes for a less than great experience. Elevators were quite slow, apparently under renovation. Need to provide a bit more time if you don't plan to use the stairs as recommended. Rooms were spacious. Bed was ultra firm - a bit uncomfortable. Quiet floors, can't hear your neighbors. We were really only in the hotel to sleep. Spent most of our time from early morning to late evening out and about.