Affinia Manhattan New York

We were given a room immediately above the hotel entrance with huge flags outside our window . The first night we had a big wind all night. The flags flapping against our windows made it almost impossible to sleep even using earplugs. Because of regular street noise problem, ear plugs were necessary but sufficient to sleep the other nights of our stay. The lobby was also being renovated, which made it look like a dump, even though otherwise it was a nice hotel. Also when we checked in there were only two staff on duty and it took a long time to get service.

Centrally located ,accross from Penn Station Good value in NYC

NO SLEEP! NO TOWELS! NO PILLOWS! NO CUSTOMER SERVICE!

Really? Affinia is a dump. My entire floor smelled like pot (yeah, they're really enforcing the no smoking rule). If you don't need decent towels, pillows, sheets, or heat in your hotel room you'll be fine - until you're woken up every 5 minutes by the noise of other guests (noise travels through the vents and under the doors) or the street (window AC units are not properly sealed). However, if you're looking to practice your foreign language skills, just call "guest services." I understand NY is expensive, but for the same price I can stay at a decent boutique hotel where I can at least get some sleep.

Spent a few days at the hotel, and enjoyed it tremendously. A concierge downstairs was extremely helpful in getting us tickets for a muscial and a jazz show. Locationwise this hotel is perfect and I will stay there again.

This was my first stay at this hotel and it was really good value for Mid-Town NYCso can highly recommend. Excellent sized room with clean and well appointed amenities. A stray finger nail from a previous guest was the only unwelcome surprise.

The room was large and had a nice office nook. Cleaning was regular, on time, and thorough. The lighting in the room and bath wasn't quite enough but it was better than most hotel. For some, being near Penn Station might be a hassle because of the constant traffic of people flowing around the area.

From what I understand, the rooms that have been updated are quite lovely. However, I was placed in an unrenovated room directly over 7th avenue and it sounded as if I was standing on the street corner. It was also much smaller and much dingier than other rooms in the hotel so book cautiously. I am a frequent traveler and am in NY often so I mean these comments even within the context of a Manhattan hotel. Considering the price I paid, I was very disappointed and will never use this hotel again.

Checked in on September 5 2012 having booked and prepaid ($353/night per room) two deluxe rooms for business trip. Upon arrival was told that the system was down and that we would be given a two bedroom suite instead. Turned out the two bedroom suite was two very small bedrooms with full size beds and even smaller bathrooms. Went back to front desk to change rooms and got two new rooms on the 5th floor. Upon entering one of the rooms, the shower and bathroom had not been cleaned, had hair in the drain and smelled of mildew. Went back to desk to change rooms yet again, then had rooms 531 and 2320. Came to find out that one bathroom (531) was just a shower and not a full bath while the other (2320) had a full bathroom. When we asked the front desk about this we were told that the hotel does not have "cookie cutter" rooms and that while each room is considered a deluxe room that they can be different. I can not find this fact explained anywhere on the hotel's website or on this website and this makes very little sense particularly considering the rooms were pre-paid and booked at the same time and should have been held as two identical rooms. It seemed that the staff did their best to understand the problem but really did not wish to rectify it or give any financial remediation. Felt exceptionally cheated and that we very much over paid. I have stayed at other properties of theirs and had a much better experience and thought that the rooms there were better priced and better maintained. I would not recommend this hotel unless it was priced dramatically lower.

First, they told me my reservation was at a different location and blamed me, even after I showed them the confirmation. They moved the reservation to this location and did I regret it (by the way - I had to wait while they forgot about me at the front desk and then had to check in with them again after 30 mins of waiting - they had said they would find me). Second - and more important - the location right next to Penn Station is very loud with the sound of horns and sirens waking me several times a night. Also, the room window air conditioner was loud and added to the lack of sleep. Room was nice though, even if small, and very clean - no complaints there.