Ace Hotel New York

Great staff, apparently a very hip lobby (but it was closed due to a private party!), and the worst room I have ever paid for in my life. Great fixtures, but horrible layout and as small as a prison cell. Unbelievably uncomfortable. If all the rooms are like this (#500) I wouldn't recommend this to my worst enemy.

I had a room that obviously had water damage and was never properly fixed, it smelled musty and my eyes were tearing...as it is Fashion Week the hotel was sold out and I could not change but for $445 this is not good value. To top it off the windows were blacked out and I was afraid to open and see what was being hidden as the Ace is an old building in NYC and who knows what is out there! Too bad as there are some very nice rooms for the same price that my associates were in here...i just got a room that should be taken out of service.

After being in the room no longner than a minute, a large roach took a stroll across the room. We coul not wait to leave for home the next day. While there we went to the Rose room at the Lincoln Center to hear an outstanding jazz program.

Pros: Nice staff, free internet. Cons: Whole hotels smells like stale cigarettes. Rooms are decorated like cheap college dorm. Carpet & walls are black and seem dirty (due to smell). Location is gross. Hotel is not chic or luxurious or hip at all.

While the hotel was clean and ideally located, it's decor appeals to a much younger demographic than that of my wife and me (mid 50s) as well as my 84 year old mother. Everything in the hotel is dark; the lobby, the corridors (especially), and the room. I think younger people would find it interesting and hip but it is clear that all the "fixtures" in the hotel rooms are made of plumbing piping painted dark grey or black. Staff was friendly but the decor was not our thing.

It has a very cool lounge and bar that guests can enter at will (while non guests) may have to wait in line on the weekends. The rooms are decorated in a simple, vintage and masculine manner. Very cool, but I felt like I was being over charged for a tiny cool room. Complementary water & lotion would have been nice.

As if decorated by a Rhode Island School of Design grad on Ritalin, every inch of the Ace Hotel is self-consciously "cool" and "hip" and designed within an inch of its own Po-Mo life. The self-reflexivity would be comic if it weren't so overwhelming; combine this with hostel-sized rooms (at 4-star prices) and I was itchin' to check out. Pluses here are the staff, who are cool sans quotes, and the lobby bar, which has a fizzy energy. Ace Hotel is a nice place to have a drink, and I suppose $150 for a dorm room is reasonable for NYC - but next time I'll pay an extra $100 and get a real room elsewhere. Happy > hip.

I like this hotel alot. The location is great (for me) but it is in an up and coming area, so if this is your first trip to New York, it is a little bit out of the way. The lounge is the best part of this hotel. The details in the rooms are also really cute. The only bad thing was that there was a cockroach in my room...and where there's one, there's more!

I came to go to a baby shower my daughter was giving. The room was clean but had a very strong moth ball smell. I didn't mention it to the staff but did feel strongly enough to purchase air freshener.

For more than $500 for one night, after taxes, I was given a closet size room. It definitely "Boutique" and boasts some very nice decor and eclectic flavor, but overall, it was worth more like $300 than $500!! Look elsewhere, until they drop their rates.