Super 8 Reno/University Area

Location is across the street from the University of Nevada, Reno, between a gas station and a Subway sandwich shop. It's a straight shot to downtown with easy off/on freeway access without being directly on the interstate. Easy parking. The building is "aged" but, we aren't picky. We reserved a room with 2 queen beds for 2 adults, 2 kids. Our son's service dog was with us. We were assigned a "pet room" - corner at the end of the building. We requested 2 room keys - only 1 worked. The door stuck in the jamb, so had to use a little body weight to get it open. There were no odors when entered the room and the floor, bedding, bathroom, furnishings, etc were all clean. Even though our reservation was for 4 people, there was only towel service for 3. We had to go back to the front desk get additional towels both days. (I wouldn't have minded reusing our towels, but, they were removed from our room. Guess they don't follow the "hotel energy conservation" program?) Our rate included the advertised "free Wifi", which didn't work the entire stay. The staff claimed to be on top of it, reset router, etc, but it never worked. (And no, the issue wasn't our devices since they worked at every other location that we went to that weekend.) We like a firm mattress, but this was like sleeping on a park bench. The staff was kind enough to allow us to go back to the front desk for 2 additional pillows. The remote control for the TV stopped working. I let the gentleman at the front desk know the next morning, and that evening it was working again. (Unlike the wifi.) In the morning, there were ants investigating our luggage even though we hadn't eaten in the room, and our food items were in the fridge. I let the gentleman at the front desk know about the ants. He said he'd spray. Guess what?! The ants were back the next morning. At other Super8 locations we've stayed at, the continental breakfast included "make-your-own waffles" (which, my kids love!), oatmeal packets, hardboiled eggs, fresh fruit, yogurt... Here, the continental breakfast was your choice of either corn flakes or rice crisp cereal, freezer-toaster waffles, white bread for toast, and mini muffins. The coffee is very weak. Upon check-out, the staff apologized for the lack of wifi connectivity.

It was Nice and in-expensive, Very close to stores, and casinos

couldent believe how nice it was for the price . the location was great and it was very confortable. staff was really nice and accomidating. in all, we had a great stay there!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

If you are looking for a place to sleep cheap, this would be the place. If you are going to spend any time in the room, I would probably go somewhere else. The bed was comfortable and the management courteous. It was definitely not luxurious, but it was adequate .

JUST AN AVERAGE ROOM. PRICE WAS RIGHT. ROAD CONSTRUCTION MADE ENTRY A PROBLEM

Every time I check into a hotel anywhere, there's always some type of issue. This was my first time staying here but the location was perfect based on where I needed to be. Staff was the great and I hardly left the room for anything at all. :)

Stayed for one night. The staff was friendly for the limited interaction I had. The bed sheets had other people's hair on them. My friend and I slept in our long-sleeve clothes. I wore my hoodie and socks. My friend did not wear socks and woke up with bite marks on his ankles. I know "you get what you pay for" and all that but you'd think $45 would get you something better than that. The location was good only because we were attending a UNR football game. Not recommended for skiers or those that are in Reno to gamble. It is the closest bargain hotel to UNR.

Upon check in I was harrassed for using Orbitz to book and was given an long speech about how this hurts his business. When I told him that I called to confirm that he would take pets and asked if I should book online or on the phone he accused me of lying and nearly denied me access to a room. He called his other employee to "prove" that I had never called even though I was able to show him the log of the call in my phone log. This was without a doubt the worst experience at a hotel EVER!! I will not only never stay here again but have written off all Super 8's as a result of his actions.

At least it was clean, but all repairs were shoddy and messy. I paid extra for a refrigerator that didn't work. If I were just driving along looking for a place to stay, rather than having a paid reservation, I wouldn't even slow down, it looked so bad from the outside.

The staff was friendly. They were slow getting us checked in and when they finally did, they checked us into a dirty room. We had to go back and get a key to a clean-er room. But they were very friendly about it all. The room itself was dingy and smelled bad. The picture on the website looks like it was taken 20 years ago just after the last paint job. The pool was dirty and cold. I could not get wi-fi. The free breakfast was over so early, we missed it - so I cannot vouch for it. This is not a hotel I would ever recommend to anyone no matter how cheap. Motel 6 was just down the street - I wish I paid less and stayed there instead.