Treasure Island-TI

I was very disappointed with Treasure Island, Las Vegas. When I informed the person at the front desk that I had very bad allergies her response was, I'm sure that you won't die. Very unprofessional and impersonal. Had I not been there for a business conference, I would have left and gone to another property.

The Treasure Island was very uncomfortable, I got there and the staff was very unfriendly. I will never stay at that Hotel again. The room is is so filty.

The staff were very unfriendly and not helpful at all. I spoke with the Asst. Manager and he wasn't very helpful or courteous. The bed was very hard. I would not recommend this hotel to anyone.

This was my second stay at TI. The first time around was much better. Room 3002. It's right next to the TI Wet Spa. There was a constant flow of noise from maintainence people, even at 3 or 4 in the morning. When asked to keep it down, they hung up the phone! TI has refused to discuss our stay, their guest services manager will not return phone calls.

Treasure Island was an aweful experience. Unless you like sushi, you had to eat at the buffet or leave the hotel to eat. You could hear everything going on in the hallways, even people talking in a low voice. Doors shutting at the other end of the hall sounded like it was right next door. The pool only goes to 4 ft. The staff kept watching every move I made like I was up to something. They were all very rude. TI is way to expensive once you get there and is not worth it. Tangerine was a joke.

could hear train in background all through night and early morning.

I thought that after paying a few hundred a night for this hotel that it would be nice but I was completely wrong. The room was barely large enough to fit 2 queen size beds and a stand for the TV. It did not have a fridge or microwave. The bathroom floor had hair all over and the bathtub was twice as bad. It looked clean but after you got closer you could see all the hair. Oh, anything that had fabric on it was stained. The hotel did allow us to change rooms but didnt allow any hotel resources to be expended to help on the move so we had to move our bags to the other room which was a pain because we could not get to the new hotel floor from our floor so we had to go down to the 1st floor and change elevators to get to the new room's floor. The customer service was horrible, i was just a number to them and they didnt care. The new room was equally disgusting with stains on the bed covers, sheets and walls.

The room originally given to me was being cleaned when I got to it. I call front desk and was told to come back to the front desk and they would assigned another one. I had to go back a long way through the casino. The new room 6086 west looked at a wall. Very disappointing. Staff in the bars, clubs and restaurants was aloof and rude.

We were very disappointed in the staff. At check-in there was a ridiculous wait of one and a half hours. When we complained, considering we booked our reservations 5 months ahead, they did accomadate us, but the air conditioner in the room didn't work. We went back to the front desk, the staff was very rude. It was so crowded in front of the hotel when they had there show that there was no place to stand ever! Something needs to be done about how it is situated on the sidewalk, once your in that mess you can't get out, it seemed very dangerous.

I have visited vegas numerous times and have stayed at Treasure Island. I was with my fiance who had never been to Vegas. I chose TI because I was familiar with it. I was so disappointed in the unfriendly staff, the room and service. I will never visit this hotel again. When we checked in there was not a room with a king bed. My fiance is 6ft5 so a queen bed is too small. It was 100 degrees and our room airconditioning did not work. All we could get was a smoking room. so it was hot and smelly. Just a horrible experience.