Bally's Atlantic City

Even though the 2 double beds & smoking were confirmed beforehand 2 times, neither were available upon check-in. We ended up taking a king with rollaway since we were 3 adults & was told that the 1st choice would be available the next day after 1pm. Housekeeping obviously did not move the sofa before our arrival because there were numerous small trash items under it. Housekeeping also had not removed a used facecloth that was draped over the top of the shower curtain. Not sure why, but there weren't any writing paper or pens in the room. We have stood at this hotel before & if we come back to AC, we probably will stay here again to see if anything changes for the better, since everyone has bad days. Besides this hotel is on the boardwalk in the middle of everything that we look forward to: the beach, junk food eateries, shopping.

Do yourself a favor and stay elsewhere. If for some reason you do decide to stay here... don't bother upgrading! My buddies and I all upgraded to the ruby rooms. They were all in bad condition but unfortunately, my room seemed to be the worst. It was missing a mirror, and the previous occupant had torn the smoke detector off the wall. The beds were uncomfortable and just in bad shape in general.... if a goat wanted to put sheets on a bed... that's pretty much what it would look like. The faucet handles in the bathroom weren't tightened down all the way and felt like they were going to come off. The concierge said the indoor pool was open, and it wasn't even filled with water. The food in the restaurants was overpriced and mediocre at best ($12 for 3 eggs, $9 for 2 pancakes). The only thing good about the place was that the casino was in good shape and we won the price of our rooms back. Thanks ol' Joe at the craps table!! We owe you one!

The place is nice.. Worth the money paid! Amenties are great.. Nice staff.. Rooms are clean.. Casino is awesome!

Overall great experience. Would deffenitly go back.

Didn't get what we had reservations for - Rooms were dirty and smelled of cigerette smoke. Bathroom was dirty and had mold on shower curtin and tub. towell had large brown spots. Bathroom counter was dirty as was fixtures,and hair dryer. Bed sheet had brown holes in it. Management not caring, or helpful.

Hotel check in was fine but then non smoking room smelled like pure smoke. The sheets had hair on them. (where they changed)?. Other then that there was a nice size jacuzzi and great location. Prob won't be staying there again.

First off, we booked the "virtually free Atlantic city" for two nights with king bed. We were supposed to get an upgraded room in the Dennis Tower, free $20 room service credits,free parking and free access to the pool. We received none of the above. We were put in the claridge tower at first, after we waited in line for 1 hour to check in. Then after we complained we were put in the Bally's tower with double beds which was not that much better, older style tv and carpet because no more rooms in Dennis tower. Slots were very tight in all casinos there. If you like to play slots be prepared to lose. Stay away from Virginia city buffet, not that great. We also ate at johnny rockets. It was pretty good. This was our fist trip to Atlantic city and probably our last.

and paid a premium nights price.....but instead had a room in the Claridge. (It is connected to Bally's.) Our room was behind the elevators and our view was a brick wall. When we checked in at Bally's, I was told $100 would be charged to my card for incidentals! After checkout and cleaning of the room, (if everything was OK), the $100 would be returned to my card. We are definitely going back to A.C. again but will not stay at Bally's.

Check in was awfull. It took an hour because only 2 people were working but overall my stay was a delight.

Everything was par at Ballys with the exception of the bartender at the "house" bar. It was probably a result of him not being tipped on the free drink coupons, however, I bore the brunt of his displeasure.