Holiday Inn CHARLOTTE-CENTER CITY

We arrived to Charlotte for an over night stay to see Sara Bareilles at the Booth Playhouse. Upon entering, Dan was lively and polite to take our car for us. Valet is $22 a day or self service parking is $16. At the desk we were rushed through check in. Skimming through the paperwork and questioning the clerk about why they needed an additional card when the room was booked under one to have a $100 deposit charge later on, with no mention of it from the clerk. I called after my trip to verify that I was not to be charged other then the valet service (which sadly to say was the only portion to boast about) the clerk became snotty. Room was just as photo showed. During the night the toilet would not stop filling. I had to remove the back and work the rotted plug into place. The maid knocked on the door about 10 AM which was very polite and stated she would return later when she realized we where still occupying the space. The normally unsung heroes of the hotel operations are what would even make me consider going back to this place. Having worked with the public there is one thing you do not lie to them about: Their obligation with their money when entering a contract. Other than the clerks disregard for handling business properly I would inform friends of the fee before the trip. The only time that anyone has to deal with the front desk is when checking in so don't let that stop you from going everyone else was very kind and willing to help.

The room price includes free wifi, a microwave, and a small refrigerator - all great for the business traveler on a budget. The hotel offers free local shuttle service, although it's on a first come first serve basis and you may need to wait. The wall AC unit was noisy, my only complaint. Bring ear plugs for sleeping and you'll be just fine.

I enjoy the hotel location and specially the town,,i didn't like they didn't have refrigerator in the room but beside that I enjoy it and rest.. we have plans to come back and stay at the same hotel...q

My girlfriend and I had a wonderful time at this hotel. The manager JJ was one of the nicest people we have came across. Only negative was that the eating places around the hotel did not have much to offer, but the hotel itself is wonderful with a beautiful roof view of the city, and friendly staff. I would recommend this hotel to anyone.

Great downtown location, close to pubs and great restaurants. Staff very friendly, room was great, service was great

Very good in all aspects location value,etc. all good

Christmas was short staffed requiring self parking. No way to get from the garage to the hotel without an outside walk. Room had signs of wear. Temperature control was hard to get right no digital set point, wake up too hot or too cold. Staff was friendly and food was good but hours were limited. For the price it was OK.

We needed a hotel fast as we booked the wrong hotel with another hotel finder and they were being unreasonable. We looked here and they had this hotel and it was great! Great location right where we wanted to be.

cant beat the location, have stayed here a couple times, walk to everything in uptown Charlotte. Rooms a clean and comfy

I enjoyed our stay at the hotel. It was clean, comfortable and a good value. The room was a little on the small size, but other then that, everything was great.