Extended Stay America - Charlotte - Pineville - Park Rd.

Overall the room and hotel were decent, but I could hear every step of the person above me walking around. There was no exercise room, I was a little bummed about that, but not the end of the world. But what really surprised me was they didn't even have a business office (I just wanted to print out my boarding passes for my flight the next day). Oh and my room lost power on my last night there, but I'm sure that was just a fluke. This place is fine if you just need a room, but don't expect any more than that.

This is our favorite place to stay when in Charlotte, NC. It is very clean and the staff makes you feel good with their smiles and friendliness. I would not hesitate to stay here again and will the next time in Charlotte.

We found the hotel only had regular coffee in room , no decaff and my husband could only drink decaff. The pillows were very small, so we asked if they had two more we could get and if we could have some decaff coffee. They said they would try to get both of these, but they never were able to bring us any. We would not stay there again. We could have gotten more for our money elsewhere.

The whole experiece was ok, just nothing very special. First, there was no one at the desk, I waited, finally had to call the posted number. I never saw anyone at the front desk after check in, until morning. The room was a normal size motel room, described as a 'studio'. It had a kitchenette with a coffee maker, I pack of coffee, cream, sweetner and sugar packets. The room reminded me of motel room from the 70's. There was a small screen TV and no shampoo, etc. Only the bars of soap. In fairness, the room was about the lowest rate around, so , perhaps one got what they paid for.They neighborhood was strip mall adjoining residential, and it seemed very quiet and safe Honestly, I just expected more from Extended Stay America.