Rate and special offer based on Check-in: Apr 25, 2014 Check-out: Apr 26, 2014

Embassy Suites Charlotte

4 stars
4800 South Tryon Street, Charlotte, NC 28217
Hotel Overview
Reviewer score
3.8
out of 5
57 reviews
returning customer

I have stayed here on a number of occasions over the last few years and at different Embassy Suites... See full review

  • Grandmere
  • Mar 29, 2014
Swim meet

Great hotel and friendly staff. Wish there were a few more washing machines and dryers. See full review

  • SAY swim mom
  • Apr 8, 2013
Hot omelets and roomy suites convenient to Charlotte airport

Embassy Suites chain has a loyal following for its free breakfasts and spacious rooms. Here at Embassy Suites Charlotte, guests stroll into the light and airy, lushly landscaped atrium for a full complimentary hot breakfast buffet with cooked-to-order omelets. More natural light pours through glass-block walls and skylights giving a tropical vibe to the indoor pool. An outdoor sun deck beckons in summer. Minutes from the Charlotte airport with a free shuttle, the hotel also has a steakhouse, fitness center and generously sized all-suite guest rooms.

Highlights

  • Complimentary cooked-to-order breakfast with omelets and nightly Manager's Reception with light snacks
  • Spacious two-room suites have two TVs
  • Indoor pool, whirlpool, sun deck and fitness center
  • Free airport shuttle to and from the Charlotte airport
  • Omaha Steakhouse restaurant open for lunch, dinner and room service

Location
Located in a commercial district of Southwest Charlotte, Embassy Suites Charlotte neighbors restaurants, hotels and recreational facilities. Guest have quick access to many Charlotte attractions including the Uptown scene that bustles with shopping by day and nightclubs after dark. Bank of America Stadium, Time Warner Arena, Carowinds Amusement Park and the U.S. National Whitewater Center are all nearby.
Rooms
The 274 newly-renovated two-room suites at Embassy Suites Charlotte wrap around the eight-story garden atrium with waterfall. Each tastefully decorated suite (look for jewel tone accents and granite surfaces) opens to a private bedroom and spacious living room. Each area boasts its own 32-inch LCD television. Rest easy with the Hilton Suite Dreams bedding package and get pampered by Bloom Bath amenities. Suite-style conveniences include an MP3-compatible alarm clock, coffee-maker and a wet bar with refrigerator and microwave. Spread out at the work table with task lamp and connect to wireless Internet (fees apply).
Features

No need to leave for a great meal. Omaha Steakhouse serves steaks, chicken and seafood for lunch, dinner and in-room decadent dining. The casual but elegant atmosphere makes it an easy choice for a meet-and-greet business dinner or lunch with the family before heading home. With an ATM, fitness center, free airport shuttle and an indoor pool and spa, the hotel has a three-Diamond AAA rating.

Transportation

  • Charlotte/Douglas International Airport (6.4 mi/10.3 km)
  • Complimentary airport shuttle service

Attractions

  • Renaissance Park Golf Course (1.5 mi/2.4 km)
  • Bank of America stadium (4.8 mi/7.7 km)
  • Charlotte Convention Center (5.2 mi/8.4 km)
  • Billy Graham Library (1.4 mi/2.3 km)
  • NASCAR Hall of Fame (5.7 mi/9.2 km)
  • Time Warner Cable Arena (5.8 mi/9.3 km)
  • Discovery Place (7 mi/11.3km)
  • U.S. National Whitewater Center (16.8 mi/27 km)
  • Carowinds Amusement Park (7.5 mi/12.1 km)
  • Concord Mills Mall (19.1 mi/30.7 km)

Business

  • Full-service business center with complimentary printing plus fax and copy services (fees apply)
  • 12,000 square feet of flexible hotel meeting space to accommodate up to 400 people
  • Largest meeting room offers 5,148 square feet
  • Coin laundry and valet cleaning service (fees apply)

Amenities

  • WiFi
  • Pool
Activities
Pool
Exercise gym
Jacuzzi
Dining
Restaurant
Services
Business center
Conference facilities
Internet
WiFi
Accessibility
Wheel chair access

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Hotel Map

35.1801 -80.8911
Nearby airports
Charlotte/Douglas Intl Airport, (CLT), 5.00, MI, N; Greenville Spartanburg Intl Airport, (GSP), 70.00, MI, S; Piedmont Triad Intl Airport, (GSO), 82.00, MI, N;

Nearby points of interest

  • The Billy Graham Library: 1.4 mi
  • Freedom Park: 2.5 mi
  • Charlotte Nature Museum: 2.8 mi
  • Wing Haven Garden and Bird Sanctuary: 2.8 mi
  • Carolinas Aviation Museum: 3.6 mi
  • The Bank of America Stadium: 3.8 mi
  • Charlotte Convention Center: 4 mi
  • Bechtler Museum of Modern Art: 4 mi
  • Charlotte Bobcats Arena: 4.3 mi
  • Blumenthal Performing Arts Center: 4.3 mi
  • ImaginOn: The Joe & Joan Martin Center: 4.5 mi
  • Discovery Place: 4.5 mi
  • Levine Museum of the New South: 4.5 mi
  • Fourth Ward: 4.5 mi
  • The Fillmore: 4.8 mi
  • The Billy Graham Library: 1.4 mi
  • Freedom Park: 2.5 mi
  • Charlotte Nature Museum: 2.8 mi
  • Wing Haven Garden and Bird Sanctuary: 2.8 mi
  • Carolinas Aviation Museum: 3.6 mi
  • The Bank of America Stadium: 3.8 mi
  • Charlotte Convention Center: 4 mi
  • Bechtler Museum of Modern Art: 4 mi
  • Charlotte Bobcats Arena: 4.3 mi
  • Blumenthal Performing Arts Center: 4.3 mi
  • ImaginOn: The Joe & Joan Martin Center: 4.5 mi
  • Discovery Place: 4.5 mi
  • Levine Museum of the New South: 4.5 mi
  • Fourth Ward: 4.5 mi
  • The Fillmore: 4.8 mi
  • North Carolina Music Factory: 4.9 mi
  • Carowinds: 6 mi
  • McDowell Nature Center and Preserve: 7.5 mi
  • The Golf Club at Ballantyne: 8.8 mi
  • US National Whitewater Center: 9.1 mi
  • Metrolina Expo Center: 11.3 mi
  • Reedy Creek Nature Center and Preserve: 11.3 mi
  • Halton Arena: 12.4 mi
  • UNC Charlotte Botanical Gardens: 12.8 mi
  • Hendrix Motorsports Complex: 16.5 mi
  • Lowe's Motor Speedway: 16.6 mi

Dining

Restaurant
onsite

Hotel Policies

Check-in:
1500
Check-out:
1200

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (57)

Ratings and reviews for Embassy Suites Charlotte

Overall score

3.8 / 5
57 out of 57
Amenities:
4.2
Room cleanliness:
4.2
Hotel staff:
4.2
Room comfort:
4.3
Location:
4.1
Value:
4

82% would recommend to a friend.

Sort by:
Review of Embassy Suites Charlotte

Reviewer score

4
Grandmere
new york city, ny
Mar 29, 2014

returning customer

I have stayed here on a number of occasions over the last few years and at different Embassy Suites across the US. The staff here are absolutely wonderful. But the room aesthetics have been neglected over time here-- scratched paint not retouched, etc. For a hotel chain that aspires to be top class, this building is disappointing. They either need to give up their pretentions of class and stop charging for internet, or spend the money to keep the place looking top notch. Again, however, the staff at the hotel work very hard and are extremely pleasant. I assume the aesthetic neglect is a managerial/executive decision.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
3
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
3
Review of Embassy Suites Charlotte

Reviewer score

4
SAY swim mom
Chatham , nj
Apr 8, 2013

Swim meet

Great hotel and friendly staff. Wish there were a few more washing machines and dryers.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
4
Value:
4
Dining tip: Short drive from hotel

Nothing but noodles restaurant. Kids friendly, affordable and delicious.

Review of Embassy Suites Charlotte

Reviewer score

3
Keith never again guest
Morganton
Feb 18, 2013

A vacation nightmare.

The hotel was very nice and the amenities were great! However, the overal experience was a complete nightmare. For instance, we stayed during a middle/high school basketball convention, and the kids ran rampid down the halls, through snow from outside into the pool and hottub, and had a social meeting outside of our room. Not one staff member addressed the issue by implementing the "quiet time after 10pm." More importantly, no staff member put forth the effort to stop the snowball fight occurring in the pool area. The lack of enforcement from the hotel staff is the exact reason that I'll never stay at this hotel again! It would have been nice to have been told prior to checking into the hotel that there's a children's basketball convention being held the same weekend as my reservation. Therefore, I would have never invested the time, nor the money, in staying at this hotel!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
1
Room comfort:
4
Location:
4
Value:
4
Review of Embassy Suites Charlotte

Reviewer score

4
JBWSP
Baton Rouge, LA, USA
Jan 3, 2012

Great hotel by the airport

For the price I thought this hotel was great. Free cooked to order breakfast and drinks in the evening. The staff was very helpful getting us to and from the airport as well as taking us to the light rail terminal.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
3
Hotel staff:
5
Room comfort:
4
Location:
3
Value:
4
Review of Embassy Suites Charlotte

Reviewer score

4
biga70
Pueblo West, CO, USA
Oct 18, 2011

everything but the desk staff was perfect.

We arrived at 230 pm and were met by a woman who started to check us in. She looked at the computer and said "oh we don't have any of your style rooms available. " (double non smoking suite). So we waited in the lobby until the 3 pm check in time. Meanwhile an older couple checked in with no issues. Later during our stay we rode the elevator with this couple and you guessed it same exact room. I felt like I was pushed aside due to using orbits. The hotel itself is beautiful and the breakfast is good and the staff there is very welcoming. The Omaha steakhouse on site is very good, a little pricey but delicious food.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
3
Room comfort:
5
Location:
4
Value:
4
Sightseeing tip: Short drive from hotel

See the nascar hall of fame

Review of Embassy Suites Charlotte

Reviewer score

4
Browersox
Lawrenceburg, IN, USA
Oct 4, 2011

Family Visit

We had a comfortable King sized bed. I loved the firmness of the matress. The cook to order omelets and other items were great. Friendly staff. Area was a bit of a concern for females travelling alone.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
4
Value:
4
Review of Embassy Suites Charlotte

Reviewer score

3
JLB1
Cincinnati, OH, USA
Sep 24, 2011

Charlotte Vacation

The hotel was nice but was located in an area that left a lot to be desired. It had quick access to the highway and to downtown but did not offer many local restaurants. We had to drive about 20 minutes or so for any decent offerings. The room was spacious and clean but the bed was very uncomfortable. Charlotte iteself was great- the city is nice and the people are very friendly. I had a great time at the Whitewater Center and the Nascar Hall of Fame, even though I'm not a Nascar fan. There is plenty to do for everyone in your group.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
4
Room comfort:
2
Location:
2
Value:
3
Dining tip: Short drive from hotel

We discovered the South Park neighborhood and spent much of our dining time there. I recommend this area for a great choice of restaurants and shops.

Review of Embassy Suites Charlotte

Reviewer score

2
gravity
Pennsylvania, USA
Sep 12, 2011

could have been nice

you're forced to sign an agreement that covers room damages, smoking damages, unregistered guests (not allowed after 10PM) etc... the room had an old bar of soap in the shower and mold in the air conditioning duct. breakfast was very good

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
1
Hotel staff:
3
Room comfort:
2
Location:
2
Value:
3
Review of Embassy Suites Charlotte

Reviewer score

4
Rhea
Fountain Inn, SC, USA
Sep 11, 2011

Nice staff

Hotel staff WONDERFUL!!!! Only complaint is NASCAR race not available on tv in room and Internet cost $10 in room.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
4
Hotel staff:
5
Room comfort:
4
Location:
4
Value:
5
Dining tip: In Hotel

Omaha steakhouse was great! Able to accommodate my dietary restrictions.

Review of Embassy Suites Charlotte

Reviewer score

5
Anonymous
south carolina
Aug 2, 2011

very good stay

very good visited family had a wonderful time

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
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