Rate based on Check-in: May 10, 2013 Check-out: May 11, 2013

DoubleTree by Hilton Hotel Charlotte

4 stars
895 W. Trade Street, Gateway Center, Charlotte, NC 28202-1122
Hotel Overview
Reviewer score
4.2
out of 5
37 reviews
Double Tree

It was a great experience for the price of being in Uptown Charlotte. I would recommend anyone to... See full review

  • M Little
  • Jan 4, 2012
Great weekend getaway for a city.

Great. Just great to be able to stay in attest location for a nominal fee. See full review

  • M Little
  • Dec 17, 2011
Style year-round and a seasonal saltwater pool in downtown

Bordered by the beautifully landscaped grounds of the Johnson & Wales University campus, Doubletree Hotel Charlotte -- Gateway Village offers comfort and style in a quiet downtown location. Trademark to the chain, desk staff welcome guests with a warm chocolate chip cookie at check-in. In warmer months, the outdoor pool filled with soothing saltwater is another treat all its own. Dine indoors or out at Orchard's restaurant, decompress at the 24-hour fitness center or tie up loose ends at work from the business center or in-room workstation. 

Highlights

  • Seasonal outdoor saltwater pool
  • 24-hour fitness center and day passes available for private health club (fees apply)
  • On-site restaurant and lounge with room service available
  • Complimentary city trolley stops in front of hotel on weekdays
  • Pets permitted with 75-pound weight limit (fees apply)

Rooms
At the Doubletree Hotel Charlotte -- Gateway Village, rooms are spacious and contemporary. Decorated in a tasteful beige and burgundy palette, they feature dream-worthy beds with plush-top mattresses and down duvets, Wolfgang Puck coffee-makers, room service menus and MP3 compatible clock radios. Catch up on business at the oversized work space with ergonomic design. Two dual-line phones with voicemail, conference capability and data ports make touching base a breeze, as does wireless high-speed Internet access (fees apply). Rooms at this Charlotte Doubletree also feature Internet-enabled televisions that offer On-Demand® movies, music, games and even the option for an express checkout (receive the receipt via e-mail).
Features
If guests master their workout in the 24-hour fitness center filled with Precor equipment, they can kick up the calorie burn at Gateway Village YMCA across the street. Day passes ($10 USD) allow guests entry to this two-story, high-tech health club facility. Convenient to surrounding Charlotte nightlife and Carolina Panthers games at Bank of American Stadium, as well as local banks and company headquarters, the comfortable Doubletree Hotel Charlotte -- Gateway Village creates a consistently pleasurable visit, even for those on business.
Transportation

  • Charlotte/Douglas International Airport (13 mi/21 km)
  • Complimentary city trolley stops in front of hotel on weekdays

Attractions

  • Bank of America stadium (0.7 mi /1.1 km)
  • EpiCentre shops and restaurants (0.8 mi /1.3 km)
  • Discovery Place and IMAX theaters (0.8 mi /1.3 km)
  • Charlotte Convention Center (0.9 mi /1.5 km)
  • Time Warner Cable Arena (0.9 mi /1.5 km)
  • NASCAR Hall of Fame (1.1 mi/1.7 km)
  • Carowinds Amusement Park (12.2 mi/19.3 km)
  • U.S. National Whitewater Center (13.2 mi /21.2 km)
  • Concord Mills Mall (13.8 mi/22.2 km)
  • Charlotte Motor Speedway (14.8 mi/23.8 km)

Business

  • 24-hour well-equipped business center with work stations, printing services (fees apply), office supplies and periodical library
  • Six blocks from the Charlotte Convention Center
  • 2,000 square feet of space for small board meetings, training classes and intimate receptions up to 100
  • Same-day laundry valet service available

Amenities

  • Wireless internet
  • Pool
Activities
Pool
Exercise gym
Dining
Restaurant
Services
Business center
Conference facilities
Internet
Wireless internet

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Hotel Map

35.2331 -80.8519
Nearby airports
Charlotte/Douglas Intl Airport, (CLT), 10.00, MI, W;

Nearby points of interest

  • Charlotte Bobcats Arena: 0.9 mi
  • Lowe's Motor Speedway: 12.5 mi

Dining

Restaurant
onsite

Hotel Policies

Check-in:
1500
Check-out:
1200

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (37)

Ratings and reviews for DoubleTree by Hilton Hotel Charlotte

Overall score

4.2 / 5
37 out of 37
Amenities:
4.2
Room cleanliness:
4.6
Hotel staff:
4.6
Room comfort:
4.6
Location:
4.8
Value:
4.4

100% would recommend to a friend.

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Review of DoubleTree by Hilton Hotel Charlotte

Reviewer score

4
travelinNCdad
Arden, NC
May 5, 2013

Perfect location

We were visiting Johnson and Wales University which is right next door. Breakfast bar was good and the rooms were adequate. The only gripe I would have is that we were in the rear of the hotel that overlooked new construction going on. We were up at 7am so the noise didn't affect our sleep. However if guests want to 'sleep in' they should request the front of the hotel.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
5
Entertainment tip: Short walk from hotel

The Epicenter is a shopping/entertainment complex about 3 blocks up Trade Street. There are bars, bowling alley, theater, restaurants, etc. all within walking distance of the hotel.

Review of DoubleTree by Hilton Hotel Charlotte

Reviewer score

5
M Little
Charlotte, NC, USA
Jan 4, 2012

Double Tree

It was a great experience for the price of being in Uptown Charlotte. I would recommend anyone to stay there.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
4
Room comfort:
5
Location:
5
Value:
5
Review of DoubleTree by Hilton Hotel Charlotte

Reviewer score

4
C and C 2525
Atlanta, GA, USA
Jan 3, 2012

Great New Year's Experience

We stayed at The Doubletree for New Year's 2012 and had a great experience. The location was extremely convenient to our event, the hotel was lovely and well appointed, the staff was courteous and attentive. We would absolutely choose The Doubletree in Charlotte again and in any other city we might travel to.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Dining tip: In Hotel

I suggest making plans to enjoy breakfast at the hotel. Options in the downtown area are very limited. We also had dinner one night at the hotel and it was excellent. Compliments to the chef.

Review of DoubleTree by Hilton Hotel Charlotte

Reviewer score

4
chachaSC
SC
Jan 2, 2012

New Years

Gorgeous room, extremely comfortable bed, clean and fresh, safe. :) A little expensive, but a nice treat Very noisy New Years crowd in the hall all night!...:(

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
3
Dining tip: Short drive from hotel

King's Kitchen: non-profit, gives back to Charlotte's needy. Excellent food, wine, location, staff, decor. And cheap!!

Review of DoubleTree by Hilton Hotel Charlotte

Reviewer score

5
M Little
Business
Charlotte, NC, USA
Dec 17, 2011

Great weekend getaway for a city.

Great. Just great to be able to stay in attest location for a nominal fee.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Review of DoubleTree by Hilton Hotel Charlotte

Reviewer score

4
arclark5
Jacksonville, North Carolina, USA
Oct 12, 2011

Well worth the stay!

Orbitz lost our reservation....hotel did everything in their power to fix the situation, fix our dinner reservations in town and offer any assistance further. I would definitely stay there again! Great location, $5 cab fare to downtown restaurants, clubs and shopping! Note to future hotel stayers....local calls cost you! Try not to use the phone! :)

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Review of DoubleTree by Hilton Hotel Charlotte

Reviewer score

3
GEE AND NEY
WASHINGTON,DC
Apr 5, 2011

NICE HOTEL..

NICE HOTEL BUT FOR A HOTEL BEING DOWNTOWN CHARLOTTE THE T.V SHOULD HAVE BEEN FLAT SCREEN AND BETTER QUALITY AS WELL!! GARAGE WAS CONFUSING, SHOULD BE CONNECTED TO HOTEL. OTHER THAN THAT HOTEL WAS GREAT! COOKIES AWESOME!!!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
4
Review of DoubleTree by Hilton Hotel Charlotte

Reviewer score

3
Anonymous
Charleston, SC
Jan 10, 2011

Charlotte Doubletree

The hotel was nice, but the staff was less than hospitable. We slept in late and room service called, woke us up, and informed us that they would not be cleaning our room if they could not get access to the room immediately.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
3
Hotel staff:
2
Room comfort:
3
Location:
4
Value:
3
Review of DoubleTree by Hilton Hotel Charlotte

Reviewer score

3
Mama Chunk
Sterling, VA
Jan 4, 2011

A very good sleeping bed!

The hotel was very nice as always. The room had a few flaws. The first room smelled horrible so they switched and the second smelled fine. No tissues to be found, clock was set for an hour earlier and I couldn't figure out how to fix it. Door latch broke and the door couldn't be closed completely the next morning. Hair dryer had some slimmy substance on it. Other than these few hicups, the hotel experience was great!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
3
Dining tip: In Hotel

The hotel is the most convenient place to dine here. The food is fine and has plenty to chose from.

Review of DoubleTree by Hilton Hotel Charlotte

Reviewer score

4
Anonymous
Atlanta, GA
Dec 15, 2010

Perfect Christmasy Getaway!

My boyfriend and I decided to take our annual Christmas trip this year to Charlotte and catch the Falcons play as well. The hotel was in the perfect location in reference to Panther's Stadium. If you are not an active person who minds a decent walk, the proximity to the city center attractions might be a bit far. We are both pretty active, so we didn't mind getting out and stretching our legs. It was quite cold that weekend so it did make the walks seem a bit longer. The hotel bar was nice, the lady bartending was awesome. Very informative and quite helpful. Only a couple of complaints about the hotel, on our hall when we got there Friday night there were room service trays outside a couple of doors. But the problem was those trays were still there Sunday afternoon and some had even more trays stacked on top. We found that to be a little ridiculous and gross to have to walk by half eaten food every time we came down the hall.There wasn't a mini fridge or microwave which we felt should be standard in most quality hotels and a heads up that parking would be an additional $12 a night might have been nice. Other than that everything was great!

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
4
Entertainment tip: Short walk from hotel

If you are going for a Carolina Panthers game this is the perfect place to stay. You don't have to worry with parking, you're already parked at the hotel. And google maps claims it's 1.4 miles to the stadium but it seemed much closer. Also all the great bars and restaurants are either walking distance or a short cab ride away!

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