Rate based on Check-in: May 31, 2013 Check-out: Jun 1, 2013

Crowne Plaza CHARLOTTE UPTOWN

3 stars
201 SOUTH MCDOWELL STREET, CHARLOTTE, NC 28204
Hotel Overview
Reviewer score
3.8
out of 5
13 reviews
Urban Delight

Hotel was excellent. Check-in and check-out were rapid, service was couteous by all I came in... See full review

  • Anonymous
  • Mar 27, 2011
great

the most friendly hotel I was ever in See full review

  • Anonymous
  • Dec 2, 2010
Quiet nights with a free shuttle to all the action

In a quiet part of town near stately government buildings that hush at night, the Crowne Plaza Hotel Charlotte offers peaceful rest in comfortable, traditional rooms. Attentive desk staff help navigate the downtown area easily accessible to the airport, financial district, shopping and attractions. A free shuttle whisks guests to destinations within three miles. Stay and dine at Chamber's American Grill or meet for drinks in the lounge. Amenities at this Charlotte hotel include free Wi-Fi, pet-friendly rooms, a fitness center and outdoor pool. 

Highlights

  • Free wireless Internet access
  • Free shuttle service within a three-mile radius
  • Restaurant and SideBAR lounge off the main lobby
  • Outdoor pool and 24-hour fitness center
  • Pet-friendly rooms available (fees apply)

Location
Crowne Plaza Hotel Charlotte enjoys a quiet location across from Marshall Park and the courthouse with other government buildings nearby. It's within walking distance of the NASCAR Hall of Fame, Time Warner Cable Arena (NBA Bobcats), EpiCentre and Charlotte Convention Center. Shops, museums, restaurants, nightlife and sports games are only a few miles further. The Crowne Plaza provides a free shuttle to many of these Charlotte attractions.
Rooms
Incredibly comfortable beds at the Crowne Plaza Hotel Charlotte offer premium bedding, down comforters and pillow top mattresses. Designated "quiet floors" promote a restful night while guaranteed wake-up calls ensure guests are out the door on time in the morning. Spacious rooms include video checkout, a coffee maker and the option to order pay-per-view movies and room service. Tackle work-related tasks at the large desk with complimentary Wi-Fi. Pets of all sizes are welcome regardless of weight at the Crowne Plaza Hotel Charlotte(fees apply). 
Features
Crowne Plaza Hotel CHARLOTTE offers added convenience with an on-site ATM and a car rental desk. Chamber's American Grill serves breakfast, lunch, dinner and room service, along with a popular weekday lunch buffet. The hotel takes pride in its Award for Meeting Service Excellence, which it earned for ratings based on on hotel condition, quality of meeting services and overall satisfaction. One of the nearby attractions, the NASCAR Hall of Fame, sits six blocks away. Inside, learn the history of stock car racing, experience the thrill through a simulator ride and sneak a behind-the-scenes look at the sport of NASCAR.
Transportation

  • Charlotte/Douglas International Airport (8 mi/12.9 km)
  • Free hotel shuttle within a three-mile radius

Attractions

  • NASCAR Hall of Fame (0.5 mi/0.8 km )
  • EpiCentre shops and restaurants (0.5 mi/0.8 km )
  • Time Warner Cable Arena (0.6 mi/1 km )
  • Charlotte Convention Center (0.9 mi/1.5 km)
  • Blumenthal Performing Arts Center (0.9 mi/1.5 km)
  • Bank of America stadium (1.4 mi/2.3 km)
  • Discovery Place (1 mi/1.6 km)
  • Carowinds Theme Park (13.2 mi/21.2 km)
  • Charlotte Motor Speedway (14.4/23.2 km)
  • Olde Sycamore Golf Plantation (15.6 mi/25.1 km)

Business

  • 24-hour business center with computer stations, printing, copying, fax and courier service (some fees apply)
  • 10,000 square feet of banquet space and 8 meeting rooms for up to 200 people
  • Enterprise rental car desk
  • Less than one mile to the Charlotte Convention Center
  • Dry cleaning and laundry services available (fees apply)

Amenities

  • High-speed internet
  • Outdoor pool
  • No smoking rooms/facilities
General
No smoking rooms/facilities
Pets allowed
Free local telephone calls
Executive level
Ice machine
Activities
Outdoor pool
Children's activities
Dining
Bar/Lounge
Restaurant
Coffee maker in room
Lounge
Room service
Services
Business center
Maid service
Concierge desk
ATM/Cash machine
Safe deposit box
Shops/Commercial services
Car rental desk
Porters
FAX
Overhead projector
White board
Internet
High-speed internet
Parking
Parking
Accessibility
Accessible facilities
Room
Satellite TV
DVD player
Phone with speaker
Desk with lamp
Free newspaper
Hairdryer in room
Outlet adapters
Cribs available
Temperature control
Computer in Room
Ironing board
Bath tub

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Hotel Map

35.2187 -80.8361
Nearby airports
Charlotte Douglas International (CLT), (CLT), 8.00, MI, NW;
Area description
Downtown, downtown

Nearby points of interest

  • Charlotte Bobcats Arena: 0.5 mi
  • Lowe's Motor Speedway: 12.6 mi

Dining

Chambers American Grill
Chamber's American Grill, serves breakfast, and traditional lunch menu. Monday to Friday join us for our famous lunch buffet. Be prepared for fresh food and generous portions.
SideBar
Sidebar, an upscale cocktail lounge just off the lobby, features an extensive martini list and a great selection of wines by the glass. From salads to great steaks Side Bar is a great dining experience.

Hotel Policies

Check-in:
03:00 PM
Check-out:
12:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (13)

Ratings and reviews for Crowne Plaza CHARLOTTE UPTOWN

Overall score

3.8 / 5
13 out of 13
Amenities:
3.9
Room cleanliness:
4.1
Hotel staff:
4.3
Room comfort:
4.4
Location:
4.2
Value:
3.7

92% would recommend to a friend.

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Review of Crowne Plaza CHARLOTTE UPTOWN

Reviewer score

3
knickerbocker
Fresno, CA
Apr 24, 2013

First Time in Charlotte

This was our first time in Charlotte to visit family. Hotel was close to them and easily accessible (except when some of the downtown streets were blocked off). We didn't spend much time at the hotel, but found it to be neat, clean and quiet. We love animals and were tickled to see several guests with their dogs in tow. Too cold to use the pool and we never needed the shuttle because of family members with cars, although that was a nice perk. We did borrow a car one night and were a little shocked to find it cost $15/night to park at the hotel. Luckily they were kind enough to waive that for us for just the one night. Breakfast was good in the restaurant, although the staff there wasn't all that personable. The desk clerks, on the other hand, were very nice and helpful. Lots of interesting things close by to see (museums, monuments, arenas, etc.) - within walking distance, if you're a the walking type - but we rode everywhere in cars with family. Very comfortable, satisfactory hotel. We would stay there again.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
3
Hotel staff:
4
Room comfort:
3
Location:
4
Value:
3
Review of Crowne Plaza CHARLOTTE UPTOWN

Reviewer score

2
Diamond60
Asheville, NC
Apr 23, 2013

Not what we were promised

We reserved a king bed with a sleeper sofa, when we got to our room the king bed was there, but no sleeper sofa. The staff was nice, but we had to move to a room with 2 double beds. We went from the back to the front of the hotel. The room was fine, but the sleeping arrangements weren't as planned and the traffic noise was high. Plus the hotel charged us $15.00 per day to park in their lot. We had a great time at the NHRA drag race, but we won't use the same hotel next time.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
4
Room comfort:
3
Location:
4
Value:
2
Dining tip: Short walk from hotel

The Epicenter was just 4 blocks from the hotel. Many attractions; bowling, movies,and many restaurants.

Review of Crowne Plaza CHARLOTTE UPTOWN

Reviewer score

3
cddd
Greensboro, NC, USA
Apr 11, 2012

weekend stay

good for the price and if your not planning on spending to much time in the hotel. Shuttle and close walk to the epicenter,

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
3
Hotel staff:
2
Room comfort:
2
Location:
4
Value:
3
Review of Crowne Plaza CHARLOTTE UPTOWN

Reviewer score

4
hockeymom
cary, nc
Oct 17, 2011

Staff Excelled

Front desk, shuttle driver, wait staff were all exceptionally friendly! However, our room smelled smoky and did not have a balcony which was promised. Because we were on our way to a Checkers game, we were too short on time to ask for another, but I'm certain the staff would have taken care of it. The beds were quite comfortable.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
3
Hotel staff:
5
Room comfort:
5
Location:
4
Value:
3
Sightseeing tip: Short walk from hotel

Easy walk to Time Warner Cable Arena

Review of Crowne Plaza CHARLOTTE UPTOWN

Reviewer score

5
Anonymous
Charleston SC
Mar 27, 2011

Urban Delight

Hotel was excellent. Check-in and check-out were rapid, service was couteous by all I came in contact with, and the room was spacious (had a balcony on a 9th floor room) and clean. It was a downtown hotel with all the amenities you expect from a top hptel, and with a 10 min walk to the Time Warner Center for a Bobcats game.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
4
Value:
5
Review of Crowne Plaza CHARLOTTE UPTOWN

Reviewer score

5
Anonymous
Business
miami,fl
Dec 2, 2010

great

the most friendly hotel I was ever in

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Dining tip: Short walk from hotel

people at the counter are great

Review of Crowne Plaza CHARLOTTE UPTOWN

Reviewer score

4
Anonymous
Business
Raleigh, NC
Oct 23, 2010

Very Nice Hotel

This hotel is close to everything. I thought the amenities were comparable to most hotels. I really liked the room. The beds were incredibly comfortable with lots of pillows and down comforter. Hotel staff were excellent-the best feature of The Crowne Plaza.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
3
Hotel staff:
5
Room comfort:
5
Location:
4
Value:
3
Trip purpose:

Business

Review of Crowne Plaza CHARLOTTE UPTOWN

Reviewer score

4
mediator22
Centreville, Va
Jul 7, 2010

comfortable

just one night to explore the city of Charlotte. There are other hotels that are closer to the nightlife, but this one worked just fine for me. It's located in a quiet area of town next to the courthouse and other government buildings, so it is really dead.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
4
Room comfort:
5
Location:
3
Value:
3
Nightlife tip: Short walk from hotel

EpiCentre and Tryon Street have great restaurants and entertainment.

Review of Crowne Plaza CHARLOTTE UPTOWN

Reviewer score

4
Anonymous
Spartanburg, SC
Jun 28, 2010

Great evening

I attended the John Edward event on Saturday evening. The event room was well laid out and easy to manuever and to see him. My hotel room (#711) was very roomy, spotless and quiet. However, someone needs to check the stability of the TV - I went to swivel it to watch from the chair and it tipped like it was about to fall over. I'm sure that just a screw or something on the mounting is loose but it needs to be checked.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
4
Room comfort:
5
Location:
4
Value:
4
Review of Crowne Plaza CHARLOTTE UPTOWN

Reviewer score

4
Anonymous
la
Dec 6, 2009

nice hotel and fast service

i enjoy but no pool.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
5
Hotel staff:
3
Room comfort:
5
Location:
5
Value:
4
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