Rate based on Check-in: May 9, 2014 Check-out: May 11, 2014

Charlotte Plaza Uptown Hotel

3 stars
201 S. McDowell St., Charlotte, NC 28204
Hotel Overview
Reviewer score
3.6
out of 5
17 reviews
Business Trip

Really enjoyed the staff friendliness, customer service oriented attitude, hotel's gym, shuttle... See full review

  • Greg1975
  • May 27, 2013
Great Value for the Price.

Slept like a baby. Bed very comfortable. Room newly renovated. One of my best stays for the money. See full review

  • Mark4554
  • Apr 13, 2014
Quiet nights with a free shuttle to all the action

In a quiet part of town near stately government buildings that hush at night, the Charlotte Plaza Uptown Hotel offers peaceful rest in comfortable, traditional rooms. Attentive desk staff help navigate the downtown area easily accessible to the airport, financial district, shopping and attractions. A free shuttle whisks guests to destinations within three miles. Stay and dine at Chamber's American Grill or meet for drinks in the lounge. Amenities at this Charlotte hotel include free Wi-Fi, pet-friendly rooms, a fitness center and outdoor pool. 

Highlights

  • Free wireless Internet access
  • Free shuttle service within a three-mile radius
  • Restaurant and SideBAR lounge off the main lobby
  • Outdoor pool and 24-hour fitness center
  • Pet-friendly rooms available (fees apply)

Location
Charlotte Plaza Uptown Hotel enjoys a quiet location across from Marshall Park and the courthouse with other government buildings nearby. It's within walking distance of the NASCAR Hall of Fame, Time Warner Cable Arena (NBA Bobcats), EpiCentre and Charlotte Convention Center. Shops, museums, restaurants, nightlife and sports games are only a few miles further. The Charlotte Plaza Uptown Hotel provides a free shuttle to many of these Charlotte attractions.
Charlotte Plaza Uptown Hotel Rooms
Incredibly comfortable beds at the Charlotte Plaza Uptown Hotel offer premium bedding, down comforters and pillow top mattresses. Designated "quiet floors" promote a restful night while guaranteed wake-up calls ensure guests are out the door on time in the morning. Spacious rooms include video checkout, a coffee maker and the option to order pay-per-view movies and room service. Tackle work-related tasks at the large desk with complimentary Wi-Fi. Pets of all sizes are welcome regardless of weight at the Charlotte Plaza Uptown Hotel (fees apply). 
Features
Charlotte Plaza Uptown Hotel offers added convenience with an on-site ATM and a car rental desk. Chamber's American Grill serves breakfast, lunch, dinner and room service, along with a popular weekday lunch buffet. The hotel takes pride in its Award for Meeting Service Excellence, which it earned for ratings based on on hotel condition, quality of meeting services and overall satisfaction. One of the nearby attractions, the NASCAR Hall of Fame, sits six blocks away. Inside, learn the history of stock car racing, experience the thrill through a simulator ride and sneak a behind-the-scenes look at the sport of NASCAR.
Transportation

  • Charlotte/Douglas International Airport (8 mi/12.9 km)
  • Free hotel shuttle within a three-mile radius

Attractions

  • NASCAR Hall of Fame (0.5 mi/0.8 km )
  • EpiCentre shops and restaurants (0.5 mi/0.8 km )
  • Time Warner Cable Arena (0.6 mi/1 km )
  • Charlotte Convention Center (0.9 mi/1.5 km)
  • Blumenthal Performing Arts Center (0.9 mi/1.5 km)
  • Bank of America stadium (1.4 mi/2.3 km)
  • Discovery Place (1 mi/1.6 km)
  • Carowinds Theme Park (13.2 mi/21.2 km)
  • Charlotte Motor Speedway (14.4/23.2 km)
  • Olde Sycamore Golf Plantation (15.6 mi/25.1 km)
Business

  • 24-hour business center with computer stations, printing, copying, fax and courier service (some fees apply)
  • 10,000 square feet of banquet space and 8 meeting rooms for up to 200 people
  • Enterprise rental car desk
  • Less than one mile to the Charlotte Convention Center
  • Dry cleaning and laundry services available (fees apply)

Policies and Fees

  • The hotel rooms, restaurant and bar are undergoing renovations. Room service is still on offer.

This is not a comprehensive list of fees. Any amounts listed above may not include taxes and are subject to change.

Charlotte Plaza Uptown Hotel Rooms

Standard
Enjoy your stay with plush Pillowtop bed free Wi-Fi CD clock radio work desk voicemail dataport spa showerhead make up mirror renu botanicals bath products iron and board coffeemaker and sleep advantage amenities.
Standard
Enjoy your stay with plush Pillowtop beds free Wi-Fi CD clock radio work desk voicemail dataport spa like showerhead make up mirror re nu botanicals bath products iron and board coffeemaker and sleep advantage amenites.
Standard
Enjoy additional 200 SF of living space one king bed and pullout sofa bed free Wi-Fi microwave refrigerator CD clock radio work desk voicemail Dataport makeup mirror renu botanicals bath products iron and board coffeemaker and sleep advantage amenities
Standard
Two double beds with balcony plush Pillowtop bedding free Wi-Fi sliding door to balcony free local call voicemail work desk with additional power outlets and ergonomic desk chair free local calls bath amenities and make up mirror iron ironing board. No ro
Standard
One king bed with balcony plush Pillowtop bed free Wi-Fi sliding door to balcony free local calls voicemail work desk with additional power outlets and ergonomic desk chair free local calls bath amenities and makeup mirror iron ironing board 3rd perso

Amenities

  • High-speed internet
  • Indoor pool
  • No smoking rooms/facilities
General
Air conditioned
No smoking rooms/facilities
Elevators
FEMA approved
Activities
Indoor pool
Fitness center or spa
Fitness Center
Exercise gym
Children's activities
Golf
Game room
Jogging track
Tennis
Play ground
Racquetball courts
Dining
Bar/Lounge
Continental breakfast
Restaurant
Coffee maker in room
Lounge
Coffee shop
Meal plan - continental
Services
24 hour front desk
Business center
Maid service
Concierge desk
ATM/Cash machine
Security
Wake-up service
In-Room Safe
Meeting/Banquet facilities
Porters
FAX
Gift shop
Copy service
News stand
Audio visual equipment
Internet
High-speed internet
Parking
Parking
Indoor parking
Accessibility
Accessible facilities
Accessible rooms
Room
Television with cable
Radio
AM/FM alarm clock
Hairdryer in room
Microwave
Fire alarm with light
Cribs available
Shower
Electronic door locks
Iron
Ironing board
Smoke detectors
Sprinklers in rooms

Recommendations for you

Customers who viewed Charlotte Plaza Uptown Hotel also booked these hotels.

Reviewer score 3.0 out of 5
Reviewer score 4.3 out of 5
Reviewer score 4.0 out of 5

Hotel Map

35.2187 -80.8361
Nearby airports
Charlotte/Douglas Intl Airport, (CLT), 8.00, MI, NW;
Area description
City Center

Nearby points of interest

  • Charlotte Bobcats Arena: 0.5 mi
  • ImaginOn: The Joe & Joan Martin Center: 0.6 mi
  • Charlotte Convention Center: 0.7 mi
  • Blumenthal Performing Arts Center: 0.7 mi
  • Levine Museum of the New South: 0.7 mi
  • Bechtler Museum of Modern Art: 0.8 mi
  • Discovery Place: 0.9 mi
  • Fourth Ward: 1 mi
  • The Bank of America Stadium: 1.1 mi
  • The Fillmore: 1.5 mi
  • North Carolina Music Factory: 1.6 mi
  • Charlotte Nature Museum: 1.7 mi
  • Freedom Park: 2.1 mi
  • Wing Haven Garden and Bird Sanctuary: 2.7 mi
  • The Billy Graham Library: 4.6 mi
  • Charlotte Bobcats Arena: 0.5 mi
  • ImaginOn: The Joe & Joan Martin Center: 0.6 mi
  • Charlotte Convention Center: 0.7 mi
  • Blumenthal Performing Arts Center: 0.7 mi
  • Levine Museum of the New South: 0.7 mi
  • Bechtler Museum of Modern Art: 0.8 mi
  • Discovery Place: 0.9 mi
  • Fourth Ward: 1 mi
  • The Bank of America Stadium: 1.1 mi
  • The Fillmore: 1.5 mi
  • North Carolina Music Factory: 1.6 mi
  • Charlotte Nature Museum: 1.7 mi
  • Freedom Park: 2.1 mi
  • Wing Haven Garden and Bird Sanctuary: 2.7 mi
  • The Billy Graham Library: 4.6 mi
  • Carolinas Aviation Museum: 5.3 mi
  • Reedy Creek Nature Center and Preserve: 7.3 mi
  • Metrolina Expo Center: 8.3 mi
  • Halton Arena: 8.3 mi
  • UNC Charlotte Botanical Gardens: 8.7 mi
  • Carowinds: 10 mi
  • US National Whitewater Center: 10.3 mi
  • The Golf Club at Ballantyne: 11.2 mi
  • McDowell Nature Center and Preserve: 11.6 mi
  • Hendrix Motorsports Complex: 12.5 mi
  • Lowe's Motor Speedway: 12.6 mi

Dining

Chambers American Grill
Chambers American Grill serves breakfast traditional lunch and dinner menu. Monday to Friday join us for our famous lunch buffet. Be prepared for fresh food and generous portions.
Side Bar
Sidebar an upscale cocktail lounge just off the lobby features an extensive martini list and a great selection of wines by the glass. From salads to great steaks Side Bar is a great dining experience.

Hotel Policies

Check-in:
03:00 PM
Check-out:
12:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

Back to menu Return to top

Guest Reviews (17)

Ratings and reviews for Charlotte Plaza Uptown Hotel

Overall score

3.6 / 5
17 out of 17
Amenities:
3.6
Room cleanliness:
4.1
Hotel staff:
4
Room comfort:
4.3
Location:
4.1
Value:
3.5

82% would recommend to a friend.

Sort by:
Review of Charlotte Plaza Uptown Hotel

Reviewer score

2
MFamiy
Buffalo, NY
Apr 15, 2014

Under renovation and did not accommodate

We had no prior knowledge that this hotel was currently under construction. The staff did nothing to accommodate our needs around construction. The free continental breakfast consisted of a muffin, apple, and granola bar in a brown paper bag. If I were management, I would have had someone like Panera come in and provide a breakfast buffet. The restaurant was closed. The pool was closed. We were not aware of this in advance. Drywall dust everywhere.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Room cleanliness:
4
Hotel staff:
1
Room comfort:
4
Location:
3
Value:
1
Review of Charlotte Plaza Uptown Hotel

Reviewer score

4
Mark4554
Monsey, New York
Apr 13, 2014

Great Value for the Price.

Slept like a baby. Bed very comfortable. Room newly renovated. One of my best stays for the money.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
4
Value:
4
Entertainment tip: Short walk from hotel

Nascar Hall of Fame was a short walk. Great restaurants nearby.

Review of Charlotte Plaza Uptown Hotel

Reviewer score

1
Smith78
West Columbia, SC
Sep 23, 2013

Will Not Stay Here Again

Small - First off, this hotel is small. The rooms are small, the bathrooms are small, the elevators are small, the pool is small, and the lobby is small. Long Wait - We had the misfortune to arrive on a football weekend, so the hotel was busy and the (small) lobby was packed with guests checking in. There are only two computers at the small front desk, and it took my wife 45min to get checked in. I arrived a little later and it took me 15-20min to get checked in. Gym? – I never expect too much from a hotel gym/fitness room, but even with my low expectations, this one was really disappointing. No options for a late meal or beverages - We went to a concert that night and got back to the hotel at 11:15 or so. We were pretty disappointed to find that their restaurant closes at 11:00, the bar closes at 11:00, and room service stops at 11:00. Poor Room Location - If you must stay here, make it a point to stay in an even numbered room. The odd numbered rooms face the highway and are a little noisy with traffic and sirens. Also, they face East, so the sun comes RIPPING through the window in the morning. Even with the curtains closed, the sunlight getting through the crack is unbelievably intense and it hits you right in the face. Another Long Wait - When we were checking out, it took 10min just to get a receipt. We were the only people at the desk, but apparently there was something going on with the computer. In Summary - I travel a good deal for work. I spend anywhere between 30 and 50 nights in hotels each year (usually a different hotel every night), and I have to say this was one of the worst. There was nothing that was absolutely terrible about the hotel, there were just a ton of things that were really frustrating and disappointing. It was clean, and it was inexpensive, but that those are the only positive things I can say about it. I won't stay here again.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Room cleanliness:
4
Hotel staff:
2
Room comfort:
3
Location:
3
Value:
2
Review of Charlotte Plaza Uptown Hotel

Reviewer score

5
Greg1975
Business
Denver CO
May 27, 2013

Business Trip

Really enjoyed the staff friendliness, customer service oriented attitude, hotel's gym, shuttle service and many others little details that make a huge impression.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Dining tip: Not Applicable

Online order, deliver to your room.

Review of Charlotte Plaza Uptown Hotel

Reviewer score

3
knickerbocker
Fresno, CA
Apr 24, 2013

First Time in Charlotte

This was our first time in Charlotte to visit family. Hotel was close to them and easily accessible (except when some of the downtown streets were blocked off). We didn't spend much time at the hotel, but found it to be neat, clean and quiet. We love animals and were tickled to see several guests with their dogs in tow. Too cold to use the pool and we never needed the shuttle because of family members with cars, although that was a nice perk. We did borrow a car one night and were a little shocked to find it cost $15/night to park at the hotel. Luckily they were kind enough to waive that for us for just the one night. Breakfast was good in the restaurant, although the staff there wasn't all that personable. The desk clerks, on the other hand, were very nice and helpful. Lots of interesting things close by to see (museums, monuments, arenas, etc.) - within walking distance, if you're a the walking type - but we rode everywhere in cars with family. Very comfortable, satisfactory hotel. We would stay there again.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
3
Hotel staff:
4
Room comfort:
3
Location:
4
Value:
3
Review of Charlotte Plaza Uptown Hotel

Reviewer score

2
Diamond60
Asheville, NC
Apr 23, 2013

Not what we were promised

We reserved a king bed with a sleeper sofa, when we got to our room the king bed was there, but no sleeper sofa. The staff was nice, but we had to move to a room with 2 double beds. We went from the back to the front of the hotel. The room was fine, but the sleeping arrangements weren't as planned and the traffic noise was high. Plus the hotel charged us $15.00 per day to park in their lot. We had a great time at the NHRA drag race, but we won't use the same hotel next time.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
4
Room comfort:
3
Location:
4
Value:
2
Dining tip: Short walk from hotel

The Epicenter was just 4 blocks from the hotel. Many attractions; bowling, movies,and many restaurants.

Review of Charlotte Plaza Uptown Hotel

Reviewer score

3
cddd
Greensboro, NC, USA
Apr 11, 2012

weekend stay

good for the price and if your not planning on spending to much time in the hotel. Shuttle and close walk to the epicenter,

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
3
Hotel staff:
2
Room comfort:
2
Location:
4
Value:
3
Review of Charlotte Plaza Uptown Hotel

Reviewer score

4
hockeymom
cary, nc
Oct 17, 2011

Staff Excelled

Front desk, shuttle driver, wait staff were all exceptionally friendly! However, our room smelled smoky and did not have a balcony which was promised. Because we were on our way to a Checkers game, we were too short on time to ask for another, but I'm certain the staff would have taken care of it. The beds were quite comfortable.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
3
Hotel staff:
5
Room comfort:
5
Location:
4
Value:
3
Sightseeing tip: Short walk from hotel

Easy walk to Time Warner Cable Arena

Review of Charlotte Plaza Uptown Hotel

Reviewer score

5
Anonymous
Charleston SC
Mar 27, 2011

Urban Delight

Hotel was excellent. Check-in and check-out were rapid, service was couteous by all I came in contact with, and the room was spacious (had a balcony on a 9th floor room) and clean. It was a downtown hotel with all the amenities you expect from a top hptel, and with a 10 min walk to the Time Warner Center for a Bobcats game.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
4
Value:
5
Review of Charlotte Plaza Uptown Hotel

Reviewer score

5
Anonymous
Business
miami,fl
Dec 2, 2010

great

the most friendly hotel I was ever in

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Dining tip: Short walk from hotel

people at the counter are great

Back to menu Return to top