Rate based on Check-in: Aug 8, 2014 Check-out: Aug 9, 2014

BEST WESTERN PLUS Sterling Hotel & Suites

3 stars
242 E Woodlawn Road, Charlotte, NC 28217-2202
Hotel Overview
Reviewer score
3.2
out of 5
69 reviews
Very good

Very nice- clean, comfortable. Staff are very helpful and pleasant. See full review

  • mgriffith
  • Dec 31, 2013
Great Hotel!

Had a great time, will come again! The staff was courteous, and the room was large and comfortable. See full review

  • Gregsalv
  • Dec 30, 2013
Stay at this Charlotte hotel minutes away from the Charlotte Douglas International Airport. The BEST WESTERN PLUS Sterling Hotel & Suites offers easy access to area attractions including Ericson Stadium, the Charlotte Convention Center and Lowe's Motor Speedway. Hotel guests will appreciate the variety of nearby dining and shopping options, some within walking distance of the hotel. Each newly remodeled suite and room at this great Charlotte hotel features cable TV with HBO®, high-speed Internet access and an oversized work space. A complimentary continental breakfast, exercise facility and airport courtesy shuttle are also available for added comfort and convenience. Just minutes away from the hotel are a variety of parks offering great recreational activities. Freedom Park offers all sport activities along with the Nature Museum, which makes for a very relaxing day while in the Charlotte area. The nearby Discovery Place is a great attraction for families. The hotel's friendly staff is ready to ensure a comfortable and memorable stay. Make an online reservation today at the BEST WESTERN PLUS Sterling Hotel & Suites in Charlotte, North Carolina!

BEST WESTERN PLUS Sterling Hotel & Suites Rooms

2 DOUBLE BEDS
2 DOUBLE BEDS,COFFEE MAKER,HAIR DRYER,CONTINENTAL BREAKFAST
1 KING BED
1 KING BED,NSMK,HI SPEED,MICFRG,DESK,COFMKR,IRON,CONTINENTAL BREAKFAST
1 KING BED
1 KING BED,MOBILITY ACCESSIBLE,ROLL IN SHOWER,NSMK,CONTINENTAL BREAKFAST
1 KING BED
1 KING BED,MOBILITY ACCESSIBLE,BATHTUB,NSMK,CONTINENTAL BREAKFAST
2 DOUBLE BEDS
2 DOUBLE BEDS,NO SMOKING,COFFEE MAKER,HAIR DRYER,CONTINENTAL BREAKFAST
1 KING BED
1 KING BED,COFFEE MAKER,HAIR DRYER,CONTINENTAL BREAKFAST
1 KING BED
1 KING BED,NO SMOKING,COFFEE MAKER,HAIR DRYER,CONTINENTAL BREAKFAST
SUITE-1 KING 1 QUEEN
SUITE-1 KING 1 QUEEN,2ND BED SOFABD,COFFEE MKR,MICROWV,REFRIG,CONTINENTAL BREAKFAST
SUITE-1 KING 1 QUEEN
SUITE-1 KING 1 QUEEN,NSMK,2ND BED SOFABD,MICRWV,REFRIG,COFMKR,CONTINENTAL BREAKFAST
2 DOUBLE BEDS
2 DOUBLE BEDS,NSMK,HI SPEED NET,MICFRG,CFMKR,IRN,HAIR,CONTINENTAL BREAKFAST
1 KING BED
1 KING BED,NSMK,HI SPEED NET,MICFRG,CFMKR,IRN,HAIR,CONTINENTAL BREAKFAST
2 DOUBLE BEDS
2 DOUBLE BEDS,NSMK,HI SPEED,MICFRG,DESK,COFMKR,IRON,CONTINENTAL BREAKFAST

Amenities

  • Free breakfast
  • High-speed internet
  • Airport shuttle
  • Free parking
  • No smoking rooms/facilities
General
Air conditioned
No smoking rooms/facilities
Free local telephone calls
Elevators
Ice machine
Activities
Exercise gym
Dining
Free breakfast
Coffee maker in room
Services
24 hour front desk
Business center
Guest laundromat
Security
Wake-up service
In-Room Safe
Meeting/Banquet facilities
Gift shop
Copy service
Internet
High-speed internet
Transportation
Airport shuttle
Parking
Free parking
Parking
RV or truck parking
Truck parking
Accessibility
Accessible facilities
Room
Television with cable
AM/FM alarm clock
Hairdryer in room
Microwave
Sofa bed
Ironing board

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Hotel Map

35.1774 -80.8805
Area served
Durham, Greensboro, Carowinds,, Greenville,, Matthews, Spartenburg,, High Point, Pineville, Rocky Mount,, Columbia,
Nearby airports
(CLT), 6.00, MI, W;
Area description
City Center

Nearby points of interest

  • The Billy Graham Library: 2 mi
  • Freedom Park: 2 mi
  • Wing Haven Garden and Bird Sanctuary: 2.2 mi
  • Charlotte Nature Museum: 2.3 mi
  • The Bank of America Stadium: 3.7 mi
  • Charlotte Convention Center: 3.8 mi
  • Bechtler Museum of Modern Art: 3.8 mi
  • Charlotte Bobcats Arena: 4 mi
  • Carolinas Aviation Museum: 4.1 mi
  • Blumenthal Performing Arts Center: 4.1 mi
  • ImaginOn: The Joe & Joan Martin Center: 4.3 mi
  • Levine Museum of the New South: 4.3 mi
  • Discovery Place: 4.3 mi
  • Fourth Ward: 4.3 mi
  • The Fillmore: 4.7 mi
  • The Billy Graham Library: 2 mi
  • Freedom Park: 2 mi
  • Wing Haven Garden and Bird Sanctuary: 2.2 mi
  • Charlotte Nature Museum: 2.3 mi
  • The Bank of America Stadium: 3.7 mi
  • Charlotte Convention Center: 3.8 mi
  • Bechtler Museum of Modern Art: 3.8 mi
  • Charlotte Bobcats Arena: 4 mi
  • Carolinas Aviation Museum: 4.1 mi
  • Blumenthal Performing Arts Center: 4.1 mi
  • ImaginOn: The Joe & Joan Martin Center: 4.3 mi
  • Levine Museum of the New South: 4.3 mi
  • Discovery Place: 4.3 mi
  • Fourth Ward: 4.3 mi
  • The Fillmore: 4.7 mi
  • North Carolina Music Factory: 4.8 mi
  • Carowinds: 6.2 mi
  • McDowell Nature Center and Preserve: 7.9 mi
  • The Golf Club at Ballantyne: 8.5 mi
  • US National Whitewater Center: 9.6 mi
  • Reedy Creek Nature Center and Preserve: 10.9 mi
  • Metrolina Expo Center: 11.4 mi
  • Halton Arena: 12.1 mi
  • UNC Charlotte Botanical Gardens: 12.5 mi
  • Hendrix Motorsports Complex: 16.3 mi
  • Lowe's Motor Speedway: 16.4 mi

Dining

Quizno's Subs
0.10 mile(s) from Quizno's Subs, sandwiches, 11:00 a.m. to 8:00 p.m.
Bleachers
Across the street from Bleachers, sports bar, 11:00 a.m. to 1:00 a.m.
Azteca
0.10 mile(s) from Azteca, Mexican, 11:00 a.m. to 10:00 p.m.
Valentino's
Across the street from Valentino's, Italian, 6:00 p.m. to 11:00 p.m.
Tryon House
Across the street from Tryon House, American, family, 11:00 a.m. to 11:00 p.m.
Shoney's
Across the street from Shoney's, Buffet, 6:00 a.m. to 10:00 p.m.
Harper's Restaurant & Lounge
Across the street from Harper's Restaurant & Lounge, American, continental, 11:00 a.m. to 1:00 a.m.
Woodbutcher's
Adjacent to Woodbutcher's, Greek, 11:00 a.m. to 3:00 p.m.

Hotel Policies

Check-in:
03:00 PM
Check-out:
12:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by CheapTickets

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Guest Reviews (69)

Ratings and reviews for BEST WESTERN PLUS Sterling Hotel & Suites

Overall score

3.2 / 5
5.01.0
69 out of 69
Amenities:
3.1
Room cleanliness:
3.4
Hotel staff:
3.9
Room comfort:
3.2
Location:
3.5
Value:
3.5

65% would recommend to a friend.

Sort by:
Review of BEST WESTERN PLUS Sterling Hotel & Suites

Reviewer score

2
5.01.0
NANAOfFive
California
Jul 16, 2014

Disappointing at best

My room was a handicap room but the service at front desk was awful I asked for another room not because it was a handicap room but because of the mold in the gout in the bath tub,but the room smelled strong of cleaning product ,smh, then I ask for lotion and was told to see the front desk ,,I went to front desk only only to be gave a half used bottle of lotion,upon checkout I was waiting to get my receipt and was told I didn't get one since I paid online .MAY OR MAY NOT STAY AT THAT ONE AGAIN

Hotel features (5 = best, 1 = worst):
Amenities:
1
Room cleanliness:
1
Hotel staff:
2
Room comfort:
2
Location:
3
Value:
2
Review of BEST WESTERN PLUS Sterling Hotel & Suites

Reviewer score

2
5.01.0
JustOvernighting
Portland, OR
Jul 10, 2014

good airport transportation

Friendly staff and a very convenient free shuttle to and from CLT.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Room cleanliness:
2
Hotel staff:
3
Room comfort:
2
Location:
2
Value:
1
Review of BEST WESTERN PLUS Sterling Hotel & Suites

Reviewer score

3
5.01.0
Debclynch
Charlotte. NC
Jun 30, 2014

Overnight stay

Old hotel but clean. Driver that picked us up from airport was great. Prompt in picking us up. Hotel staff very friendly. Great BBQ restaurant across street. Called McCoys.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
3
Hotel staff:
3
Room comfort:
3
Location:
3
Value:
3
Dining tip: Short walk from hotel

McCoys

Review of BEST WESTERN PLUS Sterling Hotel & Suites

Reviewer score

2
5.01.0
Many more
Business
Maryland
Jun 2, 2014

Really run down

The room was clean but all the linens were old and worn out. The cheapest toiletries I've seen in years. Front desk staff lacked basic training and ignored me standing at the counter while fielding phone calls. Never even acknowledged my presence during two calls. Whatever was used for cleaning smelled unpleasant. I would avoid this hotel.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Room cleanliness:
3
Hotel staff:
1
Room comfort:
2
Location:
2
Value:
2
Trip purpose:

Business

Review of BEST WESTERN PLUS Sterling Hotel & Suites

Reviewer score

4
5.01.0
Pete Peters
Delaware
Apr 27, 2014

Great Nights Rest

Very nice, clean and comfortable. very professional staff, and timely transportation services from and to airport. Would stay here again next time I am in Charlotte.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
4
Value:
5
Review of BEST WESTERN PLUS Sterling Hotel & Suites

Reviewer score

4
5.01.0
DeeJay8
Indiana
Apr 5, 2014

Good enough hotel, very good staff

Due to a cancelled flight, I ended up at this hotel. Even though the free shuttle to the hotel was 20 minutes late, the driver was very friendly and considerate. The desk staff was nice. The breakfast buffet was better than I expected. All in all, I would recommend this hotel and would stay there again.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
3
Value:
4
Review of BEST WESTERN PLUS Sterling Hotel & Suites

Reviewer score

2
5.01.0
Get out now
Cincinnati, ohio
Mar 18, 2014

family getaway

The rooms are crammed with furniture no room to move. None of the lights were plugged in and the plugs were in unreachable places. The tv turner did not work for the tv and the noise between rooms and hall was awful. You could hear every conversation going on in next room. You could even hear the person on the other end of phone talk. Location was good and staff friendly but that was about it. Would not stay there again and the hotel chain would probably be a last resort when traveling.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
2
Hotel staff:
3
Room comfort:
1
Location:
4
Value:
2
Review of BEST WESTERN PLUS Sterling Hotel & Suites

Reviewer score

4
5.01.0
Happy82
Atlanta , Georgia
Feb 17, 2014

Value for your money

Very good, descent hotel. The staff was very nice and helpful. I would stay again, if I am back in Charlotte

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
3
Value:
4
Review of BEST WESTERN PLUS Sterling Hotel & Suites

Reviewer score

5
5.01.0
mgriffith
charleston, sc
Dec 31, 2013

Very good

Very nice- clean, comfortable. Staff are very helpful and pleasant.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Review of BEST WESTERN PLUS Sterling Hotel & Suites

Reviewer score

5
5.01.0
Gregsalv
Boston, MA
Dec 30, 2013

Great Hotel!

Had a great time, will come again! The staff was courteous, and the room was large and comfortable.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
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