Rate based on Check-in: May 12, 2013 Check-out: May 13, 2013

Pier 5, an Ascend Hotel Collection Member

3 stars
711 Eastern Ave., Baltimore, MD 21202-4320
Hotel Overview
Reviewer score
3.8
out of 5
25 reviews
excellent location

i took my grand children they had an amazing time.They loved the veiw .The hotel gave us an up... See full review

  • pappy john
  • May 30, 2012
Beautiful location on the inner harbor

Excellent staff. Very friendly and helpful. Perfect location. Could invest in newer sheets. Rooms... See full review

  • Jenny137
  • May 7, 2013
Inner Harbor delight nestled on its own private pier in Baltimore
 

Pier 5 Hotel brings guests close to the magic of the Inner Harbor experience in Baltimore. The hotel is located on its own pier and offers spectacular views of the city and harbor. Guests have easy access to area attractions. Pier 5 Hotel is ideal for leisure and business guests, and for events. Two world-class restaurants are located adjacent to the lobby of the hotel. Guests may bring pets at no extra fee. The Pier 5 Hotel is a member of the Harbor Magic Hotels, whose goal is to provide the best experience for travelers staying in Baltimore.

3 Reasons To Stay
  • Concierge helps guests to experience the fun and magic of the Inner Harbor and other Baltimore attractions
  • Harbor views provide a pleasant respite for guests, and world-class restaurants are within walking distance
  • Pet-friendly hotel with no extra fee
Pier 5 Hotel Rooms
When guests arrive at the Pier 5 Hotel, the sparkling diamond-shaped roof of the National Aquarium greets them, along with a view of serene sailboats in the harbor. The hotel offers gem-toned walls, plush couches and a taste of whimsy at each turn. All the 66 rooms at Pier 5 Hotel are nonsmoking. Each room features premium hypoallergenic bedding, designer toiletries, plush bathrobes, hair-dryers and bathroom phones. Guests are provided with complimentary newspapers, bottled water, multi-line phones, voice mail and pay movies. Rollaway beds, cribs and turndown service are available upon request. The hotel offers wireless Internet service in guest rooms and public areas.
Things To Do
  • Geppi's Entertainment Museum (1.4 mi/2.2 km)
  • USS Constellation (1.5 mi/2.4 km)
  • Oriole Park at Camden Yards (2.2 mi/3.5 km)
  • Walters Art Museum (2.3 mi/3.7 km)
  • Baltimore Museum of Art (2.9 mi/4.6 km)
  • Fort McHenry National Monument (3.7 mi/5.9 km)
  • St. Mary's City (95.6 mi/153.9 km)
Policies and fees
  • Please be advised the destination fee includes:
  • Unlimited local, domestic long distance and 800 calls 
  • High-speed Internet access in guest rooms 
  • Wireless Internet access in public areas 
  • Unlimited incoming and outgoing faxes 
  • Photocopy services 
  • Computer and printer access, and notebook computers available for guest use 
  • Daily newspaper 
  • Two bottles of water delivered daily 
  • Harbor Magic route shuttle service 
  • Experience Specialist services 
  • Harbor Magic in-hotel activities 
  • Harbor Magic's Baltimore Destination Guide 
  • A one-day guest pass to MAC Wellness health club

This is not a comprehensive list of fees. Any amounts listed above may not include taxes and are subject to change.

Amenities

  • No smoking rooms/facilities
General
No smoking rooms/facilities
Pets allowed
Elevators
Activities
Disco
Dining
Restaurant
Coffee maker in room
Services
Business center
Laundry service
Concierge desk
Meeting/Banquet facilities
FAX
Parking
Valet parking
Outdoor parking
Truck parking
Bus parking
Accessibility
Ramp access to buildings
Brailled elevators
Room
Television with cable
Safe
Telephone
AM/FM alarm clock
Mini bar
Hairdryer in room
Microwave
In room movies
Iron
Smoke detectors
Wet bar

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Reviewer score 3.8 out of 5

Hotel Map

39.2848 -76.6056
Nearby airports
Baltimore / Wash. Intl Arpt, (BWI), 20.00, MI, S; Ronald Reagan National Arpt, (DCA), 42.00, MI, S; Dulles Int'l Airport, (IAD), 60.00, MI, S;
Area description
City Center, I95@ Ex 53

Nearby points of interest

  • Inner Harbor: 0.4 mi
  • Oriole Park at Camden Yards: 0.9 mi
  • Port of Baltimore: 5.9 mi
  • Pimlico Race Track: 6 mi

Hotel Policies

Check-in:
04:00 PM
Check-out:
12:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (25)

Ratings and reviews for Pier 5, an Ascend Hotel Collection Member

Overall score

3.8 / 5
25 out of 25
Amenities:
3.6
Room cleanliness:
4
Hotel staff:
4.2
Room comfort:
4
Location:
4.6
Value:
3.4

72% would recommend to a friend.

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Review this hotel
Review of Pier 5, an Ascend Hotel Collection Member

Reviewer score

4
Jenny137
Virginia
May 7, 2013

Beautiful location on the inner harbor

Excellent staff. Very friendly and helpful. Perfect location. Could invest in newer sheets. Rooms fairly small. But the location can't be best! Funky Art Deco style decor. Nice change from the chain hotels. Would stay there again.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
3
Dining tip: Short walk from hotel

Phillips seafood piano bar. Great music and fantastic food. Fun time!

Review of Pier 5, an Ascend Hotel Collection Member

Reviewer score

4
Small City Traveler
Lock Haven, PA
Nov 12, 2012

Watch out for Harbor Magic

Nothing wrong with the hotel, but website led me to believe I was getting a harbor view room. Not true only some bar and dining passes. Only there for one night, staff tried to hook us up, rather misleading by the website.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
4
Review of Pier 5, an Ascend Hotel Collection Member

Reviewer score

4
AdamJV
North Haledon, New Jersey
Aug 27, 2012

Great Getaway

The Pier 5 Hotel couldn't be in a better location! Great staff, unique amenities, and two fantastic restaurants on the main level. Highly recommend.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
3
Dining tip: Short walk from hotel

Ruth's Chris Steakhouse downstairs is pricey but has phenominal food!

Review of Pier 5, an Ascend Hotel Collection Member

Reviewer score

5
pappy john
danville,pa.
May 30, 2012

excellent location

i took my grand children they had an amazing time.They loved the veiw .The hotel gave us an up grade to a balcony with a view at no cost.centrally located. Not a long walk from anything even with 2 4 year olds.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Sightseeing tip: Short walk from hotel

you just cross a walk bridge and you at the aquarium

Review of Pier 5, an Ascend Hotel Collection Member

Reviewer score

2
dnick
Cape May Court House, N.J.
May 14, 2012

Bad expierence

We booked two queen beds for my wife, my son, and myself. They only had 1 king bed room available at arrival. Hotel staff blamed the mistake on this booking site.... We filled out the room service card for a Mothers Day Breakfast and put it on the door handle 9pm the night before. At 7am the next morning we waited, and waited, until 8am. I opened our door and the order tag was still on the door handle... A phone call to front desk landed us a continental breakfast for 1. Boy are they smart... Seems to me that the hotel lacks proper managment.. We will never stay here again!

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
2
Room comfort:
4
Location:
5
Value:
1
Review of Pier 5, an Ascend Hotel Collection Member

Reviewer score

4
Billy567
PA
Dec 20, 2011

Right in the middle of everything.

Was within 3 blocks of everything to do in the inner harbor.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
5
Value:
4
Review of Pier 5, an Ascend Hotel Collection Member

Reviewer score

5
Tazqueen
Bensalem, PA
Aug 2, 2011

Romantic Anniversary Weekend

Clean, well appointed rooms, courteous and very helpful staff. The Assistant Manager immediately greeted my husband and I while we were checking in with a very helpful front desk. He immediately assisted us with recommendations and dinner reservations for both nights of our anniversary weekend including a wonderful dinner at a great local restaurant, Kali's Court. The restaurant provided a stretch limo from the hotel to dinner and back again.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Dining tip: Short drive from hotel

Kali's Court was a wonderful dining experience and we look forward to returning to Baltimore to try their other restaurants.

Review of Pier 5, an Ascend Hotel Collection Member

Reviewer score

5
Anonymous
NJ
Jun 12, 2011

Fantastic!!

first time at this hotel (been to harbor many times)and will definitly return to this one again!..we arrived early afternoon and they got us a room in 20 mins... very friendly. the room was spacious, clean, and had FRESH FLOWERS!! they had a complimentary chocolate fountain with cookies, fresh fruit, pretzels etc. for dipping, and complimentary champagne to go with it in the lobby. other days they have crab dishes. all delicious. we brought our yorkie with us and he was made to feel as comfortable as we were. the staff was very friendly and helpful. the location is prefect for the harbor activities. 2 blocks in any direction and you have tons of things to do, see and eat!! can't wait to go back

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
4
Review of Pier 5, an Ascend Hotel Collection Member

Reviewer score

4
Classic7
Yardley, PA
Apr 23, 2011

Cool Hotel

We really enjoyed our stay at the hotel. the room was nice clean and big. The staff was very friendly and willing to help. We had a issue with the garage used for the free parking incentive and they made sure that we were taken care of. The hotel is conveniently located near alll of the inner harbor attractions and they have 3 great restaurants on the premises. They also had a great complimentary happy hour were they featured cooking demonstrations and free samples of a crab dip recipe. It was delicous. All in all it was a good trip.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
4
Value:
4
Entertainment tip: Short walk from hotel

Very close to the aquarium.

Review of Pier 5, an Ascend Hotel Collection Member

Reviewer score

5
Anonymous
Princeton, NJ
Aug 30, 2010

What a great find!

This hotel was such a great find. The hotel is inviting, nicely decorated, and has friendly staff. We checked in at 11:45am and they had a room ready for us. Our room on the 3rd floor was spacious with vaulted ceilings. At 3:00-4:00 on Saturday the hotel hosted a chocolate fondue bar for guests. The aquarium is literally right next to the hotel and 1 block away from PowerPlant Live, restaurants and shopping were right in reach too. We upgraded to the Harbor Nights package for an extra $10 and we recevied free continental breakfast (if you want to order off the regular menu they will take $7 off - $14 total), 2 free drinks in the hotel bar, and 2 free drink passes to each of the bars at PowerPlant Live. FYI, parking is not included in the hotel price but there is plenty of parking near by.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Dining tip: Short walk from hotel

Dick's Last Stand is a good time for a few beers. If you see people walking around wearing giant funny looking white hats, they came from Dick's.

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