Rate and special offer based on Check-in: Aug 17, 2014 Check-out: Aug 18, 2014

Sheraton Boston Hotel

3 stars
39 Dalton Street, Boston, MA 02199
Hotel Overview
Reviewer score
4.2
out of 5
252 reviews
Fantastic stay!

I stayed at the Sheraton in December 2013. Ideal location with access to the indoor mall and all... See full review

  • Kiran J
  • Mar 4, 2014
Couple night away

The room was great and the view was gorgeous!! It is attached to a mall. It is in the heart of... See full review

  • Madgery
  • Mar 3, 2014
With the Sheraton brand shining in neon from the top of this soaring tower block, a look out from most Sheraton Boston Hotel windows will take in glorious scenes of the river or the city of Beantown itself. Dark wood paneling and marble floors denote a simple New England elegance within, but guests may wish to spend much of your time out on the pool deck by one of the largest heated pools in the area. Try a grilled sandwich from the SideBar menu, or grab a Starbucks beverage on your way from place to place. A carbon-neutral meeting space, 'Alive on Five', offers a unique take on working away from home, along with all the free Wi-Fi spots you would expect from a business hotel.
Key facts
  • 1,220 guestrooms
  • 70,000-square-feet of meeting space, including 7 ballrooms
  • Restaurant: SideBar & Grille
  • 24-hour free Wi-Fi and PC terminals in lobby
  • Coffee shop
  • Fitness center
  • Heated indoor/outdoor pool
  • Pets allowed (up to 40 pounds, subject to hotel policy)
Neighborhood
The Sheraton Boston Hotel is located in Boston's vibrant Back Bay neighborhood and is connected to both the Hynes Convention Center and the Prudential Center Mall, four miles from Logan International Airport (BOS). A stroll through the neighborhood around the hotel will take you past some of Boston's most eye-catching architecture, including vintage Victorian-era brownstones and historic Copley Square. Walking a few blocks north of the hotel, you'll reach the main draws for shopping, eating and merry-making around Newbury and Boylston streets.
Hints and tips
Feel like expanding your eating options? The neighboring Prudential 'Pru' Mall serves everything from a classic East Coast lobster to a hearty and wholesome burger.

Try Legal Sea Food for their clam chowder and Mondrian-inspired decor.

This is not a comprehensive list of fees. Any amounts listed above may not include taxes and are subject to change.

Sheraton Boston Hotel Rooms

Traditional
Description not provided

Amenities

  • Indoor pool
  • Non Smoking
General
Non Smoking
Pet friendly
Ice machine
24 hour security
Activities
Indoor pool
Sauna
Golf
Dining
Bar/Lounge
Restaurant
Coffee maker in room
Coffee shop
Room service
Services
24 hour front desk
Business center
Concierge desk
ATM/Cash machine
Wake-up service
Tour desk
Meeting/Banquet facilities
Doorman
Gift shop
Parking
Valet parking
Accessibility
Handicapped rooms/facilities
Accessible facilities
Accessible rooms
Room
Television with cable
Hairdryer in room
Microwave
Fire alarm with light
Temperature control
Iron
Ironing board

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Hotel Map

42.3466 -71.0838
Area served
Burlington, Braintree, Danvers, Framingham, Hyannis, Cambridge, Lexington, Manchester, Nashua, Needham, Newton, Worcester, Providence, Plymouth, Woburn, Wakefield, Waltham, Warwick
Nearby airports
Boston Logan International Airport, (BOS), 5.00, MI;
Area description
Downtown

Nearby points of interest

  • Skywalk Observatory: 0.1 mi
  • Berklee College of Music: 0.3 mi
  • Symphony Hall: 0.3 mi
  • Boston Public Library: 0.3 mi
  • Matthews Arena: 0.4 mi
  • Trinity Church: 0.5 mi
  • Fenway Park: 0.7 mi
  • Copley Square: 0.7 mi
  • Museum of Fine Arts: 0.7 mi
  • Boston Common: 1.1 mi
  • Louisburg Square: 1.1 mi
  • Boston Chinatown: 1.1 mi
  • Beacon Hill: 1.2 mi
  • African Meeting House: 1.3 mi
  • Site of the Boston Massacre: 1.6 mi
  • Skywalk Observatory: 0.1 mi
  • Berklee College of Music: 0.3 mi
  • Symphony Hall: 0.3 mi
  • Boston Public Library: 0.3 mi
  • Matthews Arena: 0.4 mi
  • Trinity Church: 0.5 mi
  • Fenway Park: 0.7 mi
  • Copley Square: 0.7 mi
  • Museum of Fine Arts: 0.7 mi
  • Boston Common: 1.1 mi
  • Louisburg Square: 1.1 mi
  • Boston Chinatown: 1.1 mi
  • Beacon Hill: 1.2 mi
  • African Meeting House: 1.3 mi
  • Site of the Boston Massacre: 1.6 mi
  • Faneuil Hall: 1.7 mi
  • Boston National Historical Park: 1.7 mi
  • New England Holocaust Memorial: 1.7 mi
  • TD Garden: 1.7 mi
  • TD Banknorth Garden: 1.8 mi
  • Boston Children's Museum: 1.8 mi
  • Agganis Arena: 1.8 mi
  • Convention and Exhibition Center: 1.9 mi
  • The Paul Revere House: 1.9 mi
  • Old North Church: 2 mi
  • Bunker Hill Monument: 2.4 mi
  • USS Constitution Museum: 2.4 mi
  • Cruiseport Boston: 2.5 mi
  • Charlestown Navy Yard: 2.6 mi
  • John F. Kennedy Presidential Library and Museum: 3.3 mi
  • Castle Island: 3.8 mi
  • Arnold Arboretum: 3.9 mi

Hotel Policies

Check-in:
03:00 PM
Check-out:
12:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (252)

Ratings and reviews for Sheraton Boston Hotel

Overall score

4.2 / 5
5.01.0
252 out of 252
Amenities:
4.1
Room cleanliness:
4.5
Hotel staff:
4.4
Room comfort:
4.3
Location:
4.8
Value:
3.9

93% would recommend to a friend.

Sort by:
Review of Sheraton Boston Hotel

Reviewer score

3
5.01.0
Austin family
Texas, USA
Sep 8, 2011

Not the best

Awesome location, but the bathroom was so small that you couldn't turn around in it. The front desk staff was less than friendly. There was an obvious error on my bill, and I had to ask for a manager before the desk clerk would adjust the bill. That's never happened to me. Given that there are several other similarly priced hotels in the area, I'll likely not stay here again.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
3
Hotel staff:
2
Room comfort:
2
Location:
5
Value:
2
Shopping tip: Short walk from hotel

Newbury Street

Review of Sheraton Boston Hotel

Reviewer score

3
5.01.0
Austin family
Texas, USA
Sep 8, 2011

So so

Room was comfortable, and location cannot be beat. However, bathrooms are tiny and poorly laid out. The configuration makes it hard to flush the toilet. Front desk staff very unhelpful. There was a fairly large bar bill mistakenly charged to our room, and I had to get a manager to order the clerk to get a copy of the bill from the bar so I could prove the signature was not mine. Seriously, the clerk actually told me she could not get a copy of the bar bill! All-in-all, I've had a better experience for about the same price at the Hilton across the strett.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
2
Room comfort:
3
Location:
5
Value:
3
Review of Sheraton Boston Hotel

Reviewer score

3
5.01.0
Austin family
Texas, USA
Sep 8, 2011

So so

Room was comfortable, and location cannot be beat. However, bathrooms are tiny and poorly laid out. The configuration makes it hard to flush the toilet. Front desk staff very unhelpful. There was a fairly large bar bill mistakenly charged to our room, and I had to get a manager to order the clerk to get a copy of the bill from the bar so I could prove the signature was not mine. Seriously, the clerk actually told me she could not get a copy of the bar bill! All-in-all, I've had a better experience for about the same price at the Hilton across the strett.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
2
Room comfort:
3
Location:
5
Value:
3
Review of Sheraton Boston Hotel

Reviewer score

5
5.01.0
CharlieKC
Kansas City, MO
Sep 4, 2011

Great Place to Stay for a Red Sox Game.

Probably the best place to stay in Boston. Short walk from Fenway park, Cambridge, great shopping, and you can hop on the trolley and get anywhere in the city.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Review of Sheraton Boston Hotel

Reviewer score

4
5.01.0
tatyz
Morganville, NJ, USA
Aug 15, 2011

Great Location

Great location, you're within walking distance to everything, staff was very friendly and helpful. When we went up to the room the TV wasn't working so we called for service they came up within 5 minutes. The parking was pricey at $44 per night. Don't take your car unless absolutely necessary.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
5
Value:
4
Dining tip: Short walk from hotel

Lots of places to eat for every taste within a short walk.

Review of Sheraton Boston Hotel

Reviewer score

3
5.01.0
Anonymous
Business
Louisiana
Aug 3, 2011

Sheraton Boston Hotel

The location of the hotel to the conference at the Hynnes Convention Center was excellent. The lobby and hotel staff was very courteous and helpful. In fact they went out of their way to assist in getting to the various facilities around the Boston area. I was disappointed with the bathroom which was outdated and very small. The toilet was very low and which could be a disadvantage for someone with limited abilities.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
5
Room comfort:
3
Location:
5
Value:
4
Trip purpose:

Business

Review of Sheraton Boston Hotel

Reviewer score

3
5.01.0
Anonymous
Business
Louisiana
Aug 3, 2011

Sheraton Boston Hotel

The location of the hotel to the conference at the Hynnes Convention Center was excellent. The lobby and hotel staff was very courteous and helpful. In fact they went out of their way to assist in getting to the various facilities around the Boston area. I was disappointed with the bathroom which was outdated and very small. The toilet was very low and which could be a disadvantage for someone with limited abilities.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
5
Room comfort:
3
Location:
5
Value:
4
Trip purpose:

Business

Review of Sheraton Boston Hotel

Reviewer score

5
5.01.0
fcs
Atlanta, GA
Jun 20, 2011

Great place and location

The hotel is internally connected to the Prudential Center Mall, which in turn is connected to the Copley Plaza. That adds up to a large shopping/restaurant district located in a very nice area. There's a subway station in the Prudential Center which turned out to be quite convenient for us on a rainy day.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
4
Room comfort:
5
Location:
5
Value:
4
Review of Sheraton Boston Hotel

Reviewer score

5
5.01.0
fcs
Atlanta, GA
Jun 20, 2011

Great place and location

The hotel is internally connected to the Prudential Center Mall, which in turn is connected to the Copley Plaza. That adds up to a large shopping/restaurant district located in a very nice area. There's a subway station in the Prudential Center which turned out to be quite convenient for us on a rainy day.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
4
Room comfort:
5
Location:
5
Value:
4
Review of Sheraton Boston Hotel

Reviewer score

4
5.01.0
Anonymous
Los Angeles, CA
Jun 19, 2011

Good Location for the price

I stayed at this hotel for two day trip (touring Boston). The location was very convenient due to close proximity to Hynns (Subway station - T stop). Room was very clean and up to the Sheraton name. Starbucks coffee located on the lobby level was also another convenient factor for coffee lovers. One bad thing was about the food. I read negative feedbacks regarding food on the [...]but ordered food anyway since it were late and we were tired. First of all, wrong food came. Second, they delivered, but did not set up the table for us. Third, it wasn't tasty - Yelp 3 stars standard..:(They definitely need improvements on the food (in-room) and room service.Rest was all great. I would use this hotel again if I happen to visit Boston but not the food.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Time-saving tip: Short walk from hotel

Prudential center is really close. (1 block distance) No rental car needed.

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