Marriott's Custom House
http://www.orbitz.com/hotel/United_States--MA/Boston/Marriott's_Custom_House.h72094/
Hotel Overview
Great stay
So glad we decided to stay here! Wonderful and comfortable suite. Location doesn't get any better....
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-
2moro
- Apr 22, 2012
We love Boston
The staff is warm, friendly and very helpful. It's a great location to walk around and see the...
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-
JMCR
- Feb 4, 2013
Luxury accommodation with spectacular views over Boston Harbor
For a unique holiday experience Marriott's Custom House is second to none. The hotel is housed in the tower of the 25-story Custom House, an iconic building in American history. As well as breathtaking views of Boston Harbor and surrounding streets, guests have access to the comfort and elegance of suite accommodation. Breakfast and cocktails are served in the Counting Room Lounge, and adventurous visitors head for the 26th floor observation deck. There is also a fully-equipped fitness center and choice amenities of a first-class hotel.Amenities
- High-speed internet
- Smoke-free policy
- General
- Air conditioned
- Smoke-free policy
- Free local telephone calls
- Elevators
- Ice machine
- Activities
- Fitness center or spa
- Health club
- Exercise gym
- Children's activities
- Game room
- Dining
- Bar/Lounge
- Continental breakfast
- Coffee maker in room
- Lounge
- Vending machines
- Services
- 24 hour front desk
- Business center
- Maid service
- Laundry service
- Guest laundromat
- Concierge desk
- Laundry/Valet services
- ATM/Cash machine
- Security
- Wake-up service
- Safe deposit box
- Car rental desk
- Barber shop
- Barber/Beauty shop
- Currency exchange
- Drugstore
- Florist
- Internet
- High-speed internet
- Parking
- Parking
- Valet parking
- Accessibility
- Accessible facilities
- Accessible parking
- Room
- DVD player
- Television with cable
- Radio
- Safe
- Telephone
- AM/FM alarm clock
- Free newspaper
- Hairdryer in room
- Microwave
- Outlet adapters
- Cribs available
- In room movies
- Sofa bed
- Temperature control
- Iron
- Ironing board
- Wet bar
Hotel Map
- Nearby airports
- Boston Logan International Airport, (BOS), 4.00, MI, NW;
- Area description
- City Center, Location Type: City
Nearby points of interest
- Boston National Historical Park: 0.2 mi
- Faneuil Hall: 0.2 mi
- Site of the Boston Massacre: 0.2 mi
- New England Holocaust Memorial: 0.3 mi
- The Paul Revere House: 0.3 mi
- Old North Church: 0.5 mi
- Boston Children's Museum: 0.5 mi
- African Meeting House: 0.6 mi
- Beacon Hill: 0.7 mi
- Boston Chinatown: 0.7 mi
- TD Banknorth Garden: 0.7 mi
- Boston Common: 0.7 mi
- Louisburg Square: 0.8 mi
- Convention and Exhibition Center: 1 mi
- USS Constitution Museum: 1 mi
- Boston National Historical Park: 0.2 mi
- Faneuil Hall: 0.2 mi
- Site of the Boston Massacre: 0.2 mi
- New England Holocaust Memorial: 0.3 mi
- The Paul Revere House: 0.3 mi
- Old North Church: 0.5 mi
- Boston Children's Museum: 0.5 mi
- African Meeting House: 0.6 mi
- Beacon Hill: 0.7 mi
- Boston Chinatown: 0.7 mi
- TD Banknorth Garden: 0.7 mi
- Boston Common: 0.7 mi
- Louisburg Square: 0.8 mi
- Convention and Exhibition Center: 1 mi
- USS Constitution Museum: 1 mi
- Charlestown Navy Yard: 1.2 mi
- Copley Square: 1.2 mi
- Bunker Hill Monument: 1.3 mi
- Trinity Church: 1.3 mi
- Cruiseport Boston: 1.4 mi
- Boston Public Library: 1.4 mi
- Skywalk Observatory: 1.7 mi
- Berklee College of Music: 2 mi
- Symphony Hall: 2 mi
- Fenway Park: 2.4 mi
- Museum of Fine Arts: 2.5 mi
- Castle Island: 2.6 mi
- John F. Kennedy Presidential Library and Museum: 3.1 mi
- Arnold Arboretum: 5.5 mi
Hotel Policies
- Check-in:
- 04:00 PM
- Check-out:
- 11:00 AM
Terms and conditions
Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.
The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.
Guest Reviews (13)
Ratings and reviews for Marriott's Custom House
- All travelers (13) 4.5 / 5
- Couples (7) 4.6 / 5
- Families (5) 4.6 / 5
- Singles (1) 4 / 5
- Amenities:
- 4.2
- Room cleanliness:
- 4.8
- Hotel staff:
- 4.8
- Room comfort:
- 4.5
- Location:
- 4.9
- Value:
- 4.1
100%
would recommend to a friend.
- Most recent
- Highest score
- Lowest score
Reviewer score
Would recommend
JMCR
We love Boston
The staff is warm, friendly and very helpful. It's a great location to walk around and see the sites of Boston. Even in winter there's lots to do. The staff at the Custom House made us feel like they could not do enough for us.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 5
- Value:
- 5
Dining tip:
Short walk from hotel
The Union Oyster House is delightfully charming and the food is quality New England fare.
Reviewer score
Would recommend
2moro
Great stay
So glad we decided to stay here! Wonderful and comfortable suite. Location doesn't get any better. Would stay here again in a heartbeat!
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 5
- Value:
- 5
Dining tip:
Short walk from hotel
So many great restaurants to choose from in the North End which is a short walk away.
Reviewer score
Would recommend
Sunny2day
Our room was freezing.....
We had a room on the 2nd floor facing the Black Rose Bar in Quincy Market. The location was great but there was a cold breeze coming in from the massive windows in the room. Our entire family woke up at 3am looking for additional blankets and sweatshirts to put on. The heat was cranked up as high as it went but it was just too cold. I let the front desk know and they refunded the valet parking charge since we had such a miserable night. I was okay with that and I would stay at the hotel again since it is beautiful, but I would ask for a higher room and/or one where the heat was working.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 4
- Hotel staff:
- 4
- Room comfort:
- 1
- Location:
- 5
- Value:
- 2
Reviewer score
Would recommend
Anonymous
Heart of Boston
Very nice historical building in the center of boston, with just a short walk to many fine dining restraunts, and the best irish pubs Boston has to offer. Because it's in the center of town and surrounded by bars and pubs, it gets very loud at night. I would recommend a higher level suit, we were on the 2nd floor with our room over looking the black rose pub, which was pretty loud til about 2 - 3 in the am.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 3
- Room cleanliness:
- 5
- Hotel staff:
- 4
- Room comfort:
- 5
- Location:
- 5
- Value:
- 4
Sightseeing tip:
Short walk from hotel
around the corner from Quincy market, and New England Aquarium
Reviewer score
Would recommend
Anonymous
One of a Kind!
You've got to see it to believe it!
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 5
- Value:
- 5
Sightseeing tip:
Short walk from hotel
American history
Reviewer score
Would recommend
Anonymous
Location,Location,Location
Right next to Faneuil Hall, walk to North End, Back Bay and the waterfront. Comfortable accomodations in historic building with observation deck on 26th floor! Great service, a quaint boutique-ish environment.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 4
- Location:
- 5
- Value:
- 3
Dining tip:
Short walk from hotel
Make reservations and learn the subway
Reviewer score
Would recommend
Anonymous
great
wonderful hotel - elegant and friendly. perfect location
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 5
- Hotel staff:
- 4
- Room comfort:
- 5
- Location:
- 5
- Value:
- 4
Reviewer score
Would recommend
Anonymous
Great location, close to everything
Hotel is next to Quincy Market, and near the harbor and Freedom Trail. View from the observation deck was a fun plus. Our room was absolutely beautiful. Brft was not free but each continental item was priced at about $2 each, with coffee being free. Still scratching my head why they would charge $5 for a small bottle of water that was placed in the room, but that is really the only negative thing that I could possibly say about this place. The concierge was very knowledgeable and helped us plan our outings. No pool or restaurant but guests can use the Marriott Long Wharf which is located nearby.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 3
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 5
- Value:
- 5
Sightseeing tip:
Short walk from hotel
All main attractions are nearby
Reviewer score
Would recommend
Anonymous
Great location and excellent service.
The hotel is located in the harbor area with a lot to see and do within easy walking distance. We enjoyed the unique history and architecture of this building. Our room on the second floor was two stories with a loft. The atrium dome is fantastic! The 26th floor observatory has a great panorama of Boston and is especially outstanding at sunsets. The people who work at the hotel were friendly and helpful.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 4
- Hotel staff:
- 5
- Room comfort:
- 4
- Location:
- 5
- Value:
- 4
Dining tip:
Long walk from hotel
Italian district has great restaurants. Check with the hotel staff for ideas, reservations, location and get a map. Out of towners like us, needed a map and guidance to get around in the North neighborhood. Streets are not always easy to follow.
Reviewer score
Would recommend
Anonymous
nice place
Visited family. Boston is really a nice place to visit. Not as good as Alaska...
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 5
- Value:
- 3
