Boston Marriott Copley Place

Everyone was so nice and helpful, it made our trip a 10!!!

Fantastic hotel location in mall. Breakfast buffet was good. Front desk was prompt. Concierge were ok. Room wasn't properly cleaned before we checked in. There were coins left on centre table from past guest.

fab location good gym and pool ,resturant very good service and food but the hotel room was on the small side for 4 people sharing

I paid $499 a night for this hotel. The location was worth $100 and the rest of it was worth about $100. Nothing special about the amenities. Bottled water in the room for $7. Internet for $12. Couldn't even get a newspaper in the morning. You'll get better value from any other hotel in the area.

Had a wonderful stay at the Copley Marriott. It has a wonderful location in that it is easily accessible by T and there is much to see and do in the surrounding area. The room was very comfortable, and I slept extremely well in the fluffy bed I had. The view from my room was incredible overlooking the Charles River, and I was pleasantly surprised by the amenities provided by the hotel, including a Starbucks on the second floor. The only one misstep during my stay was that I requested a wake-up call which never came, but ironically the radio-alarm clock was on without me intervening, which got me up and out in time.

Great hotel and a perfect place to stay. It's in a great location to do everything.

It was very convenient to the Hynes Convention Center and I loved the rooms, staff, and the elevators were not slow as indicated in some of the reviews. I was on the 21st floor and had no problems. I am planning to return to this hotel when my wife and I visit Boston next year. Need to do something about your internet service - I had to pay for it and it was very slow - like dial-in service. If it had been free, I would have complained.

Great location, right in the heart of Boston. Close enough to EVERYTHING. Comfortable room. Great amenities. Work your way from your room to the lobby and you're automatically connected to a plethora of dining and shopping options without even venturing out into the city.

The hotel was very good as far as room comfort and cleanliness and staff. The bed was very nice to sleep in. What was not ok was the time it took to wait for an elevator, we sat sometimes for 15 minutes just waiting for an elevator to arrive on the 28th floor. The elevators are split one set goes to part of the floors and another set goes to the other floors. So you just could not take any elevator. Then on top of that, Most times you had to wait longer because they were so crowded you couldn't get on and had to wait for the next one. Next problem was parking, now I know it's the big city, but $46 for valet or $36 to park yourself and you better not forget where you park, because the garage is enormous with lots of decks and very few spaces near the bottom. The first and only time I parked the car, it me me 30 minutes to find it. I used valet after that. So if you stay here, it is nice, just plan on the time and money it takes to get your car and waiting on an elevator.

The hotel staff were excellent. Everyone was friendly and offered to help with any issue we had. There was good security and the hotel was spotless. I would go there again.