Rate based on Check-in: May 14, 2013 Check-out: May 15, 2013

St. James Hotel, an Ascend Hotel Collection Member

3 stars
330 Magazine Street, New Orleans, LA 70130-2425
Hotel Overview
Reviewer score
3.2
out of 5
272 reviews
great place

Close to transportation, nice inside, helpful staff, will definitely go again! See full review

  • jenna noelle
  • Mar 24, 2013
Staying at the St James

I have nothing but great things about the St James Hotel. The front desk people were great taking... See full review

  • wegiff
  • Feb 1, 2013
Downtown boutique hotel celebrates West Indian spirit in Creole City

The St. James Hotel honors the legend of West Indian immigrant and merchant, Che, who died in 1851 near the hotel. The portal opened by voodoo priestesses to guide his spirit to the Caribbean is said to have helped Civil War soldiers enter death peacefully. The St. James Hotel harkens to its Caribbean roots with elegant West Indian decor, brick and stone work, ornate iron work and lush plantings. Every room at this boutique hotel is slightly different.

Highlights
  • Boutique hotel with West Indian flair
  • Dipping pool and courtyard
  • Pet friendly up to 30 pounds (fees apply)
Rooms

All 86 rooms and suites are comfortably outfitted with down feather beds and the usual array of in-room perks such as safes, coffee makers and hair dryers. What is not usual is the decor and room layout.  Rooms vary in shape and design with Caribbean details such as painted designs of monkeys, parrots and palm trees.  Marble baths and a cozy feel remind visitors why they chose a small, privately owned hotel over a chain. A pool and fourth floor sun terrace add appeal.

Features

New Orleans Magazine says Cuvee is among the best restaurants in town. The on-site restaurant boasts an impressive wine list and serves nouveau Creole and continental cuisine. A cavernous dining room is warmed by handiwork in wood, leather and iron. Lunch is served Monday to Friday, dinner Monday to Saturday. The hotel will help to arrange local tours.

Transportation
  • Louis Armstrong New Orleans International Airport (12 miles)
Attractions
  • Bourbon  & Royal streets
  • ยทFrench Quarter
  • Harrah's Casino
  • Riverwalk
Business
  • Two phones in each room
  • Wi-Fi (fees apply)
  • Same day valet laundry service

 

Policies and Fees
  • Pets allowed with a one-time, non-refundable deep cleaning fee of $ 50. If the pet causes damage greater than $50, the guest is liable for replacement or repair.
  • Must be 21 years of age to purchase a room.
  • Children under 12 stay free with adult.
  • The hotel requires a valid I.D. and credit card at time of check-in. A hold may be placed on the credit card to cover the security deposit and incidental charges.
  • There is a $4.95 per day fee for unlimited local and long distance calls within the U.S. and wireless Internet.

This is not a comprehensive list of fees. Any amounts listed above may not include taxes and are subject to change.

Amenities

  • Smoke-free policy
General
Air conditioned
Smoke-free policy
Elevators
Dining
Restaurant
Coffee maker in room
Vending machines
Services
Business center
Laundry service
Multilingual
FAX
Parking
Valet parking
Accessibility
Ramp access to buildings
Room
Television with cable
Safe
Telephone
AM/FM alarm clock
Hairdryer in room
Microwave
Sofa bed
Iron
Smoke detectors

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Hotel Map

29.9502 -90.0677
Nearby airports
New Orleans Int'l Airport, (MSY), 12.10, MI, W; Lakefront Airport, (NEW), 8.70, MI, NE;
Area description
City Center, I10 Exi253B/243B

Nearby points of interest

  • New Orleans School of Glass Works: 0.1 mi
  • Entergy IMAX Theater: 0.3 mi
  • Riverwalk Marketplace: 0.3 mi
  • Aquarium of The Americas: 0.3 mi
  • Louisiana State Museum: 0.4 mi
  • Crescent City Brewhouse: 0.4 mi
  • Contemporary Arts Center: 0.5 mi
  • Musee Conti Wax Museum: 0.5 mi
  • Jackson Square: 0.6 mi
  • Preservation Hall: 0.6 mi
  • Bourbon Street: 0.6 mi
  • New Orleans Historic Voodoo Museum: 0.7 mi
  • Storyville: 0.7 mi
  • Folklife and Visitor Center: 0.8 mi
  • Louisiana Superdome: 0.8 mi
  • New Orleans School of Glass Works: 0.1 mi
  • Entergy IMAX Theater: 0.3 mi
  • Riverwalk Marketplace: 0.3 mi
  • Aquarium of The Americas: 0.3 mi
  • Louisiana State Museum: 0.4 mi
  • Crescent City Brewhouse: 0.4 mi
  • Contemporary Arts Center: 0.5 mi
  • Musee Conti Wax Museum: 0.5 mi
  • Jackson Square: 0.6 mi
  • Preservation Hall: 0.6 mi
  • Bourbon Street: 0.6 mi
  • New Orleans Historic Voodoo Museum: 0.7 mi
  • Storyville: 0.7 mi
  • Folklife and Visitor Center: 0.8 mi
  • Louisiana Superdome: 0.8 mi
  • New Orleans Arena: 0.9 mi
  • Algiers Point: 1.1 mi
  • Port of New Orleans: 1.1 mi
  • American Aquatic Gardens: 1.2 mi
  • East Tennessee Historical Center: 1.3 mi
  • Bywater Historic District: 2.3 mi
  • Sydney & Walda Besthoff Sculpture Garden: 2.9 mi
  • New Orleans Museum of Art: 3 mi
  • Amistad Research Center: 3.1 mi
  • Carousel Gardens: 3.5 mi
  • Riverbend: 3.6 mi
  • City Park New Orleans: 3.9 mi
  • State Capital Publishing Museum: 4.2 mi
  • Audubon Zoo: 4.3 mi
  • Six Flags New Orleans: 10.5 mi

Hotel Policies

Check-in:
03:00 PM
Check-out:
11:00 AM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (272)

Ratings and reviews for St. James Hotel, an Ascend Hotel Collection Member

Overall score

3.2 / 5
272 out of 272
Amenities:
2.7
Room cleanliness:
3.4
Hotel staff:
3.9
Room comfort:
3.4
Location:
4.2
Value:
3.5

65% would recommend to a friend.

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Review of St. James Hotel, an Ascend Hotel Collection Member

Reviewer score

4
A couple travelers
Business
California
Apr 22, 2013

Business Trip

My stay was quite comfortable, but the carpet had a large dark red stain in the middle of the floor that was somewhat disturbing. I put a towel over it each day I was there so I wouldn't feel like I was staying in a crime scene. However, the front desk staff were nice and the location was perfect.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
2
Hotel staff:
4
Room comfort:
4
Location:
4
Value:
2
Trip purpose:

Business

Dining tip: Short walk from hotel

The Ruby Slipper cafe is one block away and is great for breakfast. Noisy and busy, but good food and service.

Review of St. James Hotel, an Ascend Hotel Collection Member

Reviewer score

3
intowntraveler
Business
Boston, MA
Apr 22, 2013

Nice Enough Hotel

The staff were friendly enough but this hotel offers very little in the way of amenities. There is not a crumb of food available on premises - not even a vending machine. I was unprepared for the rain we had one day and asked if there was an umbrella I could borrow, no (not holding it against them just saying don't expect much in the way of services). The room was kept nice and clean and the bed was very comfortable. The curtains shut fully at night and I was able to get a really good night's sleep each night. The decor is a little dated. The nightstands and furniture a little bit dingy and older but not the worst I have seen. The location was very good and convenient to everything I need to do while there for a conference.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
4
Hotel staff:
3
Room comfort:
4
Location:
4
Value:
2
Trip purpose:

Business

Dining tip: Short walk from hotel

Just half a block up the street is the Ruby Slippers cafe. Had fantastic brunch here and highly recommend

Review of St. James Hotel, an Ascend Hotel Collection Member

Reviewer score

4
Lizzylou la femme fatale
Madison, WI
Apr 21, 2013

Rebecca was the best!

The hotel was in a great spot downtown, very near the french quarter making walking back and forth several times a day easy. Our room was nice, a little dark, but no big deal because we really went to New Orleans to see New Orleans and not hangout in our hotel room. With that said, however, each day after walking or biking around till 5 or so, we headed back to the hotel for a few drinks (we made ourselves with supplies picked up from the corner store) in the hotel's outside area and chatted with another couple staying at the hotel, and it was very pleasant. The real shiner was Rebecca, the front desk attendant that greeted us the day we arrived, and whom we saw everyday when we came back. Rebecca was super helpful, funny, and great spirited making our initial encounter with someone from New Orleans very memorable. Hats off to her!

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
4
Room comfort:
3
Location:
4
Value:
4
Review of St. James Hotel, an Ascend Hotel Collection Member

Reviewer score

3
tricia 240
Pittsburgh, Pennsylvania
Apr 13, 2013

Nice Location

Nice location and convient to almost all city activities.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
3
Hotel staff:
3
Room comfort:
4
Location:
4
Value:
3
Review of St. James Hotel, an Ascend Hotel Collection Member

Reviewer score

5
jenna noelle
denver, co
Mar 24, 2013

great place

Close to transportation, nice inside, helpful staff, will definitely go again!

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
3
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
4
Sightseeing tip: Short walk from hotel

Two blocks from the st. Charles streetcar

Review of St. James Hotel, an Ascend Hotel Collection Member

Reviewer score

4
KingJamsI
New Paltz, NY
Mar 18, 2013

Great Hotel, Great Location

I was a bit let down when we first got to St. James Hotel... The descriptions and pictures gave the impression that this was a unique, funky and different hotel. I guess due to renovations, the hotel now looks pretty much like any hotel... No interesting voodoo portals or West Indian influences so far as I could see. That said, everything was clean, staff was helpful and pleasant, and the location is fantastic if you are trying to be on that part of town. Never did find the standing pool they spoke of though..

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
4
Review of St. James Hotel, an Ascend Hotel Collection Member

Reviewer score

4
ghpt
new york, ny
Mar 17, 2013

Great, no frills place

Great for a nice clean hotel that is about a 10 minute walk from the heart of the quarter. Amenities wise, there's free wireless internet, but no breakfast or a gym.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
5
Value:
5
Review of St. James Hotel, an Ascend Hotel Collection Member

Reviewer score

4
Mardi Gras Novice
Austin, TX
Feb 13, 2013

First Mardi Gras Experience

Great and convenient for Mardi Gras festivities, but make sure you get there before parades begin because the hotel staff doesn't care to help you maneuver through closed streets, we were lost for over an hour.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
3
Room comfort:
3
Location:
4
Value:
3
Review of St. James Hotel, an Ascend Hotel Collection Member

Reviewer score

3
Ulysses S. Grant
Pensacola, FL
Feb 12, 2013

Excellent Location

The hotel had a good price for it's location especially on Mardi Gras weekend. However the room was very small and it was hard to accommodate everyone into it. I have never used a valet before but because the streets were so busy I decided this would be my first time. It took over an hour to get my car back the next morning. I don't know if this is normal or even if the valet is connected to the hotel, but it kind of slowed down my plans.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
3
Room comfort:
4
Location:
5
Value:
2
Review of St. James Hotel, an Ascend Hotel Collection Member

Reviewer score

4
Liz the Adventurer
Baltimore, MD
Feb 1, 2013

Girls Adventure Weekend

My friend and I planned a last minute trip to NOLA, and we booked a double room at St. James. The hotel was small, only 3 floors, and it was very quiet. The room was small too, but for the two of us it was fine. The beds were amazingly comfortable. The bathroom was clean, the shower was kind of old and the water pressure wasn't that great. But the cleaning staff was thorough and they left us little bath and body works samples so that was a fun surprise! The only negative to the hotel was no free breakfast, but they do have free coffee in the lobby in the AM so that almost makes up for it :) The location was fantastic. We walked everywhere - River Walk shops, canal street, the french quarter. Very convenient location to pretty much everything in downtown NOLA.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
3
Room comfort:
4
Location:
4
Value:
4
Dining tip: Short walk from hotel

The Ruby Slipper Cafe is about 2 blocks from the St James hotel on Magazine street. It only serves breakfast and bruch. We stopped for breakfast - great food, great price, great coffee, great service, great atmosphere!

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