Rate and special offer based on Check-in: Sep 2, 2014 Check-out: Sep 5, 2014

Sheraton New Orleans Hotel

4 stars
500 Canal Street, New Orleans, LA 70130
Hotel Overview
Reviewer score
4.0
out of 5
456 reviews
Great time in a great city

The Sheraton provided fantastic amenities in a great location. We enjoyed three nights in a lovely... See full review

  • The Hurricane.3
  • Aug 24, 2014
Awesome Service

We stayed two days at the Sheraton on Canal St and while we weren't in our room much we really... See full review

  • natbug728
  • Aug 18, 2014
A New Orleans attraction in its own right, the Sheraton New Orleans Hotel features intriguing sculptures, paintings and exquisite glass-blown creations, while several of the rooms have decadent features like floor-to-ceiling windows, dining areas and parlors. Business and event spaces are of the highest caliber, while culinary innovations can be enjoyed at the Roux Bistro or the Pelican Bar - which is also perfect for sipping fruity cocktails amid flowing fountains and French-themed interiors.

Both business and leisure travelers are catered for at the Sheraton, and whether you simply want to relax or you are looking to hold conference meetings with clients, this hotel has some excellent facilities - it has even appeared in lists of the Top 100 Meeting Hotels in the USA. 
Key facts
  • 1110 guest rooms, 53 suites with the Sheraton Sweet Sleeper Bed
  • 49 floors
  • 54 conference/event spaces
  • Outdoor pool
  • Fitness center
  • 2 Restaurants and coffee shop
  • Gift shop
  • Bureau de change and ATM
  • 24-hour desk and room service
  • Pet policy; pet beds available for dogs under 80 lbs
Neighborhood
Set on Canal Street in a historic part of New Orleans, which divides European colonial architecture from the all - American Central Business District, the hotel is just four blocks from some of the city's major attractions including the French Quarter, Harrah's Casino and the Mississippi River.

Retail therapy can be enjoyed at The Shops at Canal Place - a mall containing individual boutiques plus luxurious brands, such as Tiffany & Co. and French Connection - and The Outlet Collection at Riverwalk. Eating out is also easy in this part of the city, and if you want to dine outside of the hotel, Bourbon Street houses everything from indulgent seafood restaurants to casual Cajun and Creole creations.
Hints and tips
Book a room on the upper floors for fantastic views, use the concierge facilities for up-to-the-minute city information and reservations, and leave time to sample the restaurant's tasty homemade chips!

When you are ready to leave and catch a flight, simply print your boarding passes in the lobby.

This is not a comprehensive list of fees. Any amounts listed above may not include taxes and are subject to change.

Sheraton New Orleans Hotel Rooms

Traditional
Description not provided

Amenities

  • Outdoor pool
  • Non Smoking
General
Air conditioned
Non Smoking
Concierge
Pet friendly
Activities
Outdoor pool
Sauna
Dining
Bar/Lounge
Restaurant
Coffee maker in room
Room service
Services
24 hour front desk
Business center
Concierge desk
Wake-up service
In-Room Safe
Meeting/Banquet facilities
Porters
Doorman
Gift shop
Parking
Valet parking
Accessibility
Accessible facilities
Room
Television with cable
Radio
Safe
AM/FM alarm clock
Hairdryer in room
Fire alarm with light

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Hotel Map

29.9518 -90.0673
Area served
Avondale, Belle Chasse, Chalmette, Destrehan, Gonzales, Gretna, Hammond, Kenner, La Place, Harvey, Metairie, Mandeville, Marrero, Norco, Ponchatoula, Reserve, Slidell, Thibodaux
Nearby airports
Lakefront Airport, (NEW), 10.00, MI; Louis Armstrong New Orleans International Airport, (MSY), 15.00, MI;
Area description
Downtown

Nearby points of interest

  • New Orleans School of Glass Works: 0.2 mi
  • Entergy IMAX Theater: 0.3 mi
  • Aquarium of The Americas: 0.3 mi
  • Outlet Collection at the Riverwalk: 0.3 mi
  • Jackson Square: 0.5 mi
  • Preservation Hall: 0.5 mi
  • Louisiana State Museum: 0.5 mi
  • Bourbon Street: 0.5 mi
  • Contemporary Arts Center: 0.6 mi
  • New Orleans Historic Voodoo Museum: 0.6 mi
  • Mercedes Benz Superdome: 0.8 mi
  • Mercedes-Benz Superdome: 0.8 mi
  • New Orleans Arena: 0.9 mi
  • Algiers Point: 1 mi
  • American Aquatic Gardens: 1.1 mi
  • New Orleans School of Glass Works: 0.2 mi
  • Entergy IMAX Theater: 0.3 mi
  • Aquarium of The Americas: 0.3 mi
  • Outlet Collection at the Riverwalk: 0.3 mi
  • Jackson Square: 0.5 mi
  • Preservation Hall: 0.5 mi
  • Louisiana State Museum: 0.5 mi
  • Bourbon Street: 0.5 mi
  • Contemporary Arts Center: 0.6 mi
  • New Orleans Historic Voodoo Museum: 0.6 mi
  • Mercedes Benz Superdome: 0.8 mi
  • Mercedes-Benz Superdome: 0.8 mi
  • New Orleans Arena: 0.9 mi
  • Algiers Point: 1 mi
  • American Aquatic Gardens: 1.1 mi
  • Port of New Orleans: 1.2 mi
  • Bywater Historic District: 2.2 mi
  • Sydney & Walda Besthoff Sculpture Garden: 2.8 mi
  • New Orleans Museum of Art: 2.9 mi
  • Carousel Gardens: 3.4 mi
  • Riverbend: 3.7 mi
  • City Park New Orleans: 3.8 mi
  • Audubon Zoo: 4.4 mi
  • Lakefront Arena: 5.5 mi

Hotel Policies

Check-in:
03:00 PM
Check-out:
12:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (456)

Ratings and reviews for Sheraton New Orleans Hotel

Overall score

4 / 5
5.01.0
456 out of 456
Amenities:
3.9
Room cleanliness:
4.2
Hotel staff:
4.3
Room comfort:
4.3
Location:
4.7
Value:
4

89% would recommend to a friend.

Sort by:
Review of Sheraton New Orleans Hotel

Reviewer score

4
5.01.0
mozargun
boston, MA
Aug 24, 2014

great staff, location & hotel!

We had a great overall experience. It was a great location, very clean hotel and lovely staff. I would definitely go back and recommend to anybody.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Review of Sheraton New Orleans Hotel

Reviewer score

5
5.01.0
The Hurricane.3
Ireland
Aug 24, 2014

Great time in a great city

The Sheraton provided fantastic amenities in a great location. We enjoyed three nights in a lovely room with great views over the city and amazing comfort. The staff were friendly and attentive with excellent services provided. Would highly recommend this hotel to anyone travelling alone, in a couple or as a family, it's suits all. We will definitely return here.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Dining tip: Short walk from hotel

There are plenty of dining options available within the French quarter. Definitely go to cafe du monde for beignets, you won't regret it!

Review of Sheraton New Orleans Hotel

Reviewer score

4
5.01.0
Lexi Lou
Boston MA
Aug 20, 2014

New Orleans Trip

Room clean, lobby clean, strong smell but not bad. I would stay at this hotel again if it were not in New Orleans. New Orleans was not very clean but it always felt nice walking back into this hotel. Beds were comfy, rooms always cleaned when were were out. Nice staff.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
3
Hotel staff:
3
Room comfort:
4
Location:
3
Value:
3
Dining tip: Short walk from hotel

Felix's Lafittes- bar

Review of Sheraton New Orleans Hotel

Reviewer score

4
5.01.0
Bluemelon
Dalton, Ga
Aug 19, 2014

Great Location

The location, staff, bed, and food were great. It was a bit noisy at times with what sounded like construction work but there was no construction going on. Over all it's a great hotel.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
3
Location:
5
Value:
5
Time-saving tip: Short walk from hotel

This hotel is at a great location that everything worth while is at a walking distance.

Review of Sheraton New Orleans Hotel

Reviewer score

5
5.01.0
natbug728
Chandler, AZ
Aug 18, 2014

Awesome Service

We stayed two days at the Sheraton on Canal St and while we weren't in our room much we really enjoyed this hotel. The staff was awesome from check in to the bell desk. Love that there's security making sure only guests are going up to the rooms. Also, the elevator system is extremely efficient. We would definitely stay here again.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Dining tip: Short walk from hotel

Go to Sylvain's. The drinks are great and the food is amazing.

Review of Sheraton New Orleans Hotel

Reviewer score

5
5.01.0
Shulita
Miami Beach
Aug 7, 2014

Close to everything!!

I am so glad i chose the Sheraton for my trip to Nola! It was close to everything! staff was very nice. They have a pretty good bar with a descent menu if you can't make it to dine out before 10pm… and the starbucks right across the bar makes it a good combination for me, that s all i needed.:-)

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Review of Sheraton New Orleans Hotel

Reviewer score

5
5.01.0
hedi hobby farmer
west lafayette, in
Aug 5, 2014

wonderful vacation spot

Very helpful staff, beautiful accomodations, very relaxed atmosphere, excellent food

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Review of Sheraton New Orleans Hotel

Reviewer score

4
5.01.0
Balmy in New Orleans
Dallas, Texas
Jul 28, 2014

respite from unholy humidity

Hotel is in good proximity of French Quarter. A balmy walk or short cab ride will get you anywhere. Overnight air conditioning could and should have been cooler.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
4
Room comfort:
5
Location:
4
Value:
4
Nightlife tip: Short walk from hotel

Club inside Harrah's was great one night (all about the DJ) and lousy another. Just look at the dance floor -- you'll know!

Review of Sheraton New Orleans Hotel

Reviewer score

4
5.01.0
Tina V
Newark, NJ
Jul 25, 2014

Center location

Nice room and great location. This hotel is right in the center of everything, very convenient. The fitness center and pool were great. The staff was helpful. The room was nice. My only complaint is that the shower was small, but overall it was a great stay. We would definitely stay here again on our next trip.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
5
Review of Sheraton New Orleans Hotel

Reviewer score

5
5.01.0
ebs210
Gardena, CA
Jul 17, 2014

Great place to stay

Clean, comfortable room. Close to everything we wanted to do. The tour desk right there in the lobby was convenient as well. Vending machine on the floor was less expensive than the stores outside.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
4
Room comfort:
5
Location:
5
Value:
4
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