Rate and special offer based on Check-in: Apr 20, 2014 Check-out: Apr 23, 2014

Sheraton New Orleans Hotel

4 stars
500 Canal Street, New Orleans, LA 70130
Hotel Overview
Reviewer score
4.0
out of 5
432 reviews
Great conference setting

We had a comfortable room .with a great view of the city. I had everything I needed to make a good... See full review

  • Karen Executive Director
  • Feb 23, 2014
Quick and Easy trip

The hotel was awesome. Check in was a breeze, restaurant/bar on site made it very easy to grab a... See full review

  • NYElizabeth
  • Feb 19, 2014
Large New Orleans hotel with amenities for business, pleasure travelers

Classic Crescent City charm invites guests to the Sheraton New Orleans conveniently located near New Orleans best attractions. The French Quarter, Harrah's Casino, Audubon Insectarium, Bourbon Street, Mississippi River, Riverwalk Marketplace and The Shops at Canal Place are within four blocks of the hotel. Modern conveniences such as high-speed Internet access (fees apply), laundry/valet services, a business center and a fitness center are sure to please the savvy traveler. There is 105,700 square feet of convention and exhibit space available.

Highlights
  • Centrally located near French Quarter and the convention center
  • Relaxing rooftop pool and sun deck
  • Dog friendly up to 80 pounds (fees apply)
Rooms

All 1,110 guest rooms and 53 suites at Sheraton New Orleans feature the plush Sheraton Sweet Sleeper bed. Guests with pets can receive a Dog Sweet Sleeper bed for pets up to 80 lbs (fees apply). Affordable in-room dining and high-speed Internet access are both available 24 hours (fees apply). Feel at home in tastefully designed contemporary rooms with white duvets and elegant furnishings.

 

Features

Rioux Bistro Creole serves cuisine from locally sourced ingredients for lunch. The Pelican Bar evokes true New Orleans style with wrought-iron gates, a tiered fountain and lavish landscaping reminiscent of a French Quarter courtyard.

Transportation
  • French Quarter (half a block)
  • Ernest N. Morial Convention Center (1.2 miles)
  • Louis Armstrong New Orleans International Airport (13.5 miles)
  • Bourbon Street (2.5 blocks)
Attractions
  • Mississippi River (0.1 miles)
  • French Market (0.6 miles)
  • City Park Golf Course (3 miles)
  • New Orleans Museum of Art (3 miles)
  • Mardi Gras World (4 miles)
Business
  • 105,700 square feet  of convention and exhibit space available
  • The 30,000 square foot Napoleon Exposition and Ballroom offers flexible meeting space and can be divided into 12 breakout rooms
  • Full catering services
  • Business center (fees apply)

Sheraton New Orleans Hotel Rooms

Traditional
Description not provided

Amenities

  • Outdoor pool
  • Non Smoking
General
Air conditioned
Non Smoking
Concierge
Pet friendly
Activities
Outdoor pool
Sauna
Dining
Bar/Lounge
Restaurant
Coffee maker in room
Room service
Services
24 hour front desk
Business center
Concierge desk
Wake-up service
In-Room Safe
Meeting/Banquet facilities
Porters
Doorman
Gift shop
Parking
Valet parking
Accessibility
Accessible facilities
Room
Television with cable
Radio
Safe
AM/FM alarm clock
Hairdryer in room
Fire alarm with light

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Hotel Map

29.9518 -90.0673
Area served
Avondale, Belle Chasse, Chalmette, Destrehan, Gonzales, Gretna, Hammond, Kenner, La Place, Harvey, Metairie, Mandeville, Marrero, Norco, Ponchatoula, Reserve, Slidell, Thibodaux
Nearby airports
Lakefront Airport, (NEW), 10.00, MI; Louis Armstrong New Orleans International Airport, (MSY), 15.00, MI;
Area description
Downtown

Nearby points of interest

  • New Orleans School of Glass Works: 0.2 mi
  • Entergy IMAX Theater: 0.3 mi
  • Aquarium of The Americas: 0.3 mi
  • Crescent City Brewhouse: 0.3 mi
  • Riverwalk Marketplace: 0.3 mi
  • Musee Conti Wax Museum: 0.4 mi
  • Jackson Square: 0.5 mi
  • Preservation Hall: 0.5 mi
  • Louisiana State Museum: 0.5 mi
  • Bourbon Street: 0.5 mi
  • Contemporary Arts Center: 0.6 mi
  • New Orleans Historic Voodoo Museum: 0.6 mi
  • Storyville: 0.6 mi
  • Folklife and Visitor Center: 0.7 mi
  • Louisiana Superdome: 0.8 mi
  • New Orleans School of Glass Works: 0.2 mi
  • Entergy IMAX Theater: 0.3 mi
  • Aquarium of The Americas: 0.3 mi
  • Crescent City Brewhouse: 0.3 mi
  • Riverwalk Marketplace: 0.3 mi
  • Musee Conti Wax Museum: 0.4 mi
  • Jackson Square: 0.5 mi
  • Preservation Hall: 0.5 mi
  • Louisiana State Museum: 0.5 mi
  • Bourbon Street: 0.5 mi
  • Contemporary Arts Center: 0.6 mi
  • New Orleans Historic Voodoo Museum: 0.6 mi
  • Storyville: 0.6 mi
  • Folklife and Visitor Center: 0.7 mi
  • Louisiana Superdome: 0.8 mi
  • Mercedes-Benz Superdome: 0.8 mi
  • New Orleans Arena: 0.9 mi
  • Algiers Point: 1 mi
  • American Aquatic Gardens: 1.1 mi
  • Port of New Orleans: 1.2 mi
  • East Tennessee Historical Center: 1.4 mi
  • Bywater Historic District: 2.2 mi
  • Sydney & Walda Besthoff Sculpture Garden: 2.8 mi
  • New Orleans Museum of Art: 2.9 mi
  • Amistad Research Center: 3.2 mi
  • Carousel Gardens: 3.4 mi
  • Riverbend: 3.7 mi
  • City Park New Orleans: 3.8 mi
  • State Capital Publishing Museum: 4.1 mi
  • Audubon Zoo: 4.4 mi
  • Lakefront Arena: 5.5 mi
  • Six Flags New Orleans: 10.4 mi

Hotel Policies

Check-in:
03:00 PM
Check-out:
12:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (432)

Ratings and reviews for Sheraton New Orleans Hotel

Overall score

4 / 5
432 out of 432
Amenities:
3.9
Room cleanliness:
4.2
Hotel staff:
4.2
Room comfort:
4.3
Location:
4.7
Value:
4

89% would recommend to a friend.

Sort by:
Review of Sheraton New Orleans Hotel

Reviewer score

3
Dash rip rock
Seattle, wa
Mar 10, 2014

Great mardi gras spot!

Fairly good experience, clean rooms great views! Down side was arrived tired after long day of traveling and we still had to wait 2 hours for the room to be cleaned.?

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
2
Room comfort:
4
Location:
5
Value:
3
Dining tip: Short walk from hotel

Can't go wrong great food everywhere!

Review of Sheraton New Orleans Hotel

Reviewer score

5
Karen Executive Director
Business
Baltimore, MD
Feb 23, 2014

Great conference setting

We had a comfortable room .with a great view of the city. I had everything I needed to make a good cup of Starbucks coffee when I woke up. The staff were very helpful and we were so convenient for streetcars to city park and the garden district and the French Quarter and the Waterfront. I highly recommend it. Lots of nice rooms for our conference. Beautiful weather, great food and great jazz

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

Review of Sheraton New Orleans Hotel

Reviewer score

5
NYElizabeth
New York
Feb 19, 2014

Quick and Easy trip

The hotel was awesome. Check in was a breeze, restaurant/bar on site made it very easy to grab a quick snack before heading out to party. The rooms were very clean and comfortable. We had a small issue when the toilet backed up but housekeeping and maintenance were up within 10 minutes to fix it and apologize. I would definitely go back to this hotel again!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Money-saving tip: Not Applicable

Check out the visitor's guides located in the information center. There are some great coupons in there that can save you a lot! We got free dinners, souvenirs, discounts off of tours which we never would have tried.

Review of Sheraton New Orleans Hotel

Reviewer score

4
Rchan11
Saskatoon, SK
Jan 20, 2014

Great location on Canal and room was comfortable

Hotel was right on Canal St and a 3 minute walk to the heart of Bourbon St. It was quite fancy and comfortable. Parking was a little expensive and they didn't not offer self parking. Rooms were a little noisy as we could hear the washroom of the next room.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
4
Room comfort:
5
Location:
5
Value:
4
Review of Sheraton New Orleans Hotel

Reviewer score

4
Super RT
Virginia Beach, Va
Jan 8, 2014

Great location!

We stayed here 3 nights, and it exceeded my expectations. The room was spacious, great view of the river, comfy bed and pillows. Away from all of the French Quarter noise, but close enough to walk to all of the bars, restaurants, and entertainment. Was disappointed that the room didn't have a mini fridge to keep beverages in. The hotel restaurant is not worth it, overpriced. We were crunched for time, and decided to eat a quick breakfast there because it was convenient. Won't do that again. Overall, the staff was very friendly and helpful. Great service! Would definitely stay there again!

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
4
Dining tip: Short walk from hotel

The Red Slipper cafe, a block away and very convenient for breakfast. Cable cars available right outside front of hotel. Great way to get around for cheap.

Review of Sheraton New Orleans Hotel

Reviewer score

4
Grammycat
St. Louis, Missouri
Jan 6, 2014

Location, Location, Location

The view from the 33rd floor full-length window of the bend of the Mississippi (and of all-lit-up Canal Street at night) is fabulous. Also, being right on the boundary of the French Quarter makes walking very feasible. Our room was comfortable. The elevators were exceptionally efficient. Food --pretty so-so. Wine --excellent. I knew going in that there was a fee for valet parking. I hadn't consider the wait involved in getting your car. There were also a fairly long wait at the front desk when I was trying to check out. I am annoyed by the big hotels that don't have free wi-fi when everyone else does. The maid service was good, but the timing was inexplicable. One morning, they banged around starting at 7 am. The next day, they were as quiet as mice and cleaned just fine. The day after that, they showed up at 6:30 in the evening when I was taking a nap. Still, I would definitely come back.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
3
Room comfort:
4
Location:
5
Value:
5
Review of Sheraton New Orleans Hotel

Reviewer score

5
We are a hoot
The Woodlands, TX
Jan 6, 2014

Great Christmas trip

Staff was always helpful, the hotel was clean and well maintained. The location was perfect right across the French Quarter. They gave us a room with an amazing view. We really enjoyed our stay

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Dining tip: Short walk from hotel

Go for dinner to the Chophouse Club on Magazine Street. It is a great place to eat.

Review of Sheraton New Orleans Hotel

Reviewer score

3
Sonny and Chris
Tampa, Florida
Jan 2, 2014

Cross country Trip

The room assigned to us was nothing like the vitual tour I viewed while booking this hotel . The room was located next to the kitchen area. Every morning at 5 A.M. we were awoken by the sound of carts filled with dishes,glasses, and food being moved accross the hall from elevator to the kitchen. Two drawers in the dresser had rotten fruit left from previous guests. I upgraded to a suite, which this room by my definition was not. The $42 a night parking fee was a bit much, this was not Manhattan NYC. Not impressed!!!! Will not stay there again, or book a suite with search engine sites. They are great for Chain and that type of hotel as I know what to expect.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
2
Hotel staff:
4
Room comfort:
3
Location:
4
Value:
2
Review of Sheraton New Orleans Hotel

Reviewer score

4
KellyBell
Mobile, al
Dec 31, 2013

Great location, but be careful with the fees.

This hotel was so nice.! We stayed on the 40th floor and had the most amazing view of the city. Literally two blocks from burbon st. And just a few blocks from the superdome. Everything we wanted to do was no more than 15 min away max. Room was clean and beds were so comfortable. Very friendly staff. Only cons were there wasn't a micowave in the room and apparently none in the whole building. But that wasnt big deal. Please Beware of parking fees!!, parking was way go expenisive. over $40/night! And I took about 15-20 minutes for the valet attendant to retrieve the car. And for that price I expected it to be more convenient than that. But overall, even with parking fees I'd stay here again. Just work the fees into your budget.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Dining tip: Short drive from hotel

Port of Call. Great burgers great huge drinks!

Review of Sheraton New Orleans Hotel

Reviewer score

4
VicRiv
Albuquerque, NM
Dec 31, 2013

Christmas Vacation

Wonderful experience. Staff was great bar was interesting. Hotel food was good. It was great to see dog child were welcome.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
5
Room comfort:
4
Location:
4
Value:
4
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