Rate and special offer based on Check-in: May 10, 2015 Check-out: May 11, 2015

Sheraton New Orleans Hotel

4 stars
View map of 500 Canal Street, 500 Canal Street, New Orleans, LA 70130

Hotel Overview

Reviewer score
4.0
out of 5
503 reviews
Very comfortable

I loved the beds, they were like sleeping on clouds! See full review

  • KEKE G.
  • Apr 13, 2015
Awesome View

Came during the French quarter festival. We had a great time. The room was awesome with a great... See full review

  • Kathryn A.
  • Apr 13, 2015
A New Orleans attraction in its own right, the Sheraton New Orleans Hotel features intriguing sculptures, paintings and exquisite glass-blown creations, while several of the rooms have decadent features like floor-to-ceiling windows, dining areas and parlors. Business and event spaces are of the highest caliber, while culinary innovations can be enjoyed at the Roux Bistro or the Pelican Bar - which is also perfect for sipping fruity cocktails amid flowing fountains and French-themed interiors.

Both business and leisure travelers are catered for at the Sheraton, and whether you simply want to relax or you are looking to hold conference meetings with clients, this hotel has some excellent facilities - it has even appeared in lists of the Top 100 Meeting Hotels in the USA. 
Key facts
  • 1110 guest rooms, 53 suites with the Sheraton Sweet Sleeper Bed
  • 49 floors
  • 54 conference/event spaces
  • Outdoor pool
  • Fitness center
  • 2 Restaurants and coffee shop
  • Gift shop
  • Bureau de change and ATM
  • 24-hour desk and room service
  • Pet policy; pet beds available for dogs under 80 lbs
Neighborhood
Set on Canal Street in a historic part of New Orleans, which divides European colonial architecture from the all - American Central Business District, the hotel is just four blocks from some of the city's major attractions including the French Quarter, Harrah's Casino and the Mississippi River.

Retail therapy can be enjoyed at The Shops at Canal Place - a mall containing individual boutiques plus luxurious brands, such as Tiffany & Co. and French Connection - and The Outlet Collection at Riverwalk. Eating out is also easy in this part of the city, and if you want to dine outside of the hotel, Bourbon Street houses everything from indulgent seafood restaurants to casual Cajun and Creole creations.
Hints and tips
Book a room on the upper floors for fantastic views, use the concierge facilities for up-to-the-minute city information and reservations, and leave time to sample the restaurant's tasty homemade chips!

When you are ready to leave and catch a flight, simply print your boarding passes in the lobby.

This is not a comprehensive list of fees. Any amounts listed above may not include taxes and are subject to change.

Sheraton New Orleans Hotel Rooms

Standard
The Amenities listed in this description represent the amenities available in all guest rooms in the hotel

Amenities

  • High-speed internet
  • Pool
  • Non Smoking
General
Non Smoking
Activities
Pool
Exercise gym
Dining
Bar/Lounge
Restaurant
Coffee maker in room
Services
Business center
Maid service
Guest laundromat
Concierge desk
Wake-up service
In-Room Safe
Shops/Commercial services
Porters
Doorman
Internet
High-speed internet
Parking
Parking
Accessibility
Accessible rooms
Room
Telephone
AM/FM alarm clock
Hairdryer in room
Cribs available
Sofa bed
Sitting area
Ironing board
Smoke detectors

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Hotel Map

29.9518 -90.0673
Area served
City Center
Nearby airports
Louis Armstrong International Airport, (MSY), 19.31, KM; Lakefront Airport, (NEW), 16.09, KM;
Area description
City Center, City Center

Nearby points of interest

  • New Orleans School of Glass Works: 0.2 mi
  • Entergy IMAX Theater: 0.3 mi
  • Aquarium of The Americas: 0.3 mi
  • Outlet Collection at the Riverwalk: 0.3 mi
  • Jackson Square: 0.5 mi
  • Preservation Hall: 0.5 mi
  • Louisiana State Museum: 0.5 mi
  • Bourbon Street: 0.5 mi
  • Contemporary Arts Center: 0.6 mi
  • New Orleans Historic Voodoo Museum: 0.6 mi
  • Mercedes Benz Superdome: 0.8 mi
  • Mercedes-Benz Superdome: 0.8 mi
  • New Orleans Arena: 0.9 mi
  • Algiers Point: 1 mi
  • American Aquatic Gardens: 1.1 mi
  • New Orleans School of Glass Works: 0.2 mi
  • Entergy IMAX Theater: 0.3 mi
  • Aquarium of The Americas: 0.3 mi
  • Outlet Collection at the Riverwalk: 0.3 mi
  • Jackson Square: 0.5 mi
  • Preservation Hall: 0.5 mi
  • Louisiana State Museum: 0.5 mi
  • Bourbon Street: 0.5 mi
  • Contemporary Arts Center: 0.6 mi
  • New Orleans Historic Voodoo Museum: 0.6 mi
  • Mercedes Benz Superdome: 0.8 mi
  • Mercedes-Benz Superdome: 0.8 mi
  • New Orleans Arena: 0.9 mi
  • Algiers Point: 1 mi
  • American Aquatic Gardens: 1.1 mi
  • Port of New Orleans: 1.2 mi
  • Bywater Historic District: 2.2 mi
  • Sydney & Walda Besthoff Sculpture Garden: 2.8 mi
  • New Orleans Museum of Art: 2.9 mi
  • Carousel Gardens: 3.4 mi
  • Riverbend: 3.7 mi
  • City Park New Orleans: 3.8 mi
  • Audubon Zoo: 4.4 mi
  • Lakefront Arena: 5.5 mi

Dining

Pelican Bar
Cap off your night in grand style with a cocktail at the Pelican Bar. Named in honor of Louisiana’s state bird, this beautiful and enchanting bar is reminiscent of a French Quarter courtyard. Relax with your favorite libation or a bite from our menu.
Roux Bistro
At Roux Bistro you won’t find a Creole menu and we don’t serve Cajun fare. It’s strictly New Orleans cuisine for breakfast and lunch. Out talented chefs guarantee a culinary experience second to none in a city famous for dining.
Starbucks Coffee
Treat yourself to coffees from around the world, specialty espresso beverages, tasty baked goods and selected merchandise.

Hotel Policies

Check-in:
03:00 PM
Check-out:
12:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

Ratings and reviews for Sheraton New Orleans Hotel

Overall score

4 / 5
5.01.0
503 out of 503
Amenities:
3.9
Cleanliness:
4.2
Hotel staff:
4.3
Comfort:
4.3
Location:
4.7
Value:
4

90% would recommend to a friend.

Sort by:
Review of Sheraton New Orleans Hotel

Reviewer score

4
5.01.0
MVP 63
Business
N/A
Apr 16, 2015

First time traveler to NOLA

Great atmosphere, especially if you come to party. Everything is very clean. An amazing view from the room through the long windows. The swimming pool was disappointingly small for a hotel this size. Parking fees a bit steep, but everyone is ready to help and very courteous and friendly.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
4
Comfort:
3
Location:
4
Value:
4
Trip purpose:

Business

Review of Sheraton New Orleans Hotel

Reviewer score

5
5.01.0
KEKE G.
Business
N/A
Apr 13, 2015

Very comfortable

I loved the beds, they were like sleeping on clouds!

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

Review of Sheraton New Orleans Hotel

Reviewer score

5
5.01.0
Kathryn A.
Business
N/A
Apr 13, 2015

Awesome View

Came during the French quarter festival. We had a great time. The room was awesome with a great view. Everything was very clean and the bed was so comfortable. I will definitely come back.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Review of Sheraton New Orleans Hotel

Reviewer score

4
5.01.0
Charles S.
Business
N/A
Apr 10, 2015

Vacation

The hotel was clean and the staff very friendly. The only downside was the wifi fee of 15.00 a night, but not unexpected in today's world of charging for ammeneties that used to be included.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

Review of Sheraton New Orleans Hotel

Reviewer score

4
5.01.0
Igor G.
Business
Lake Hopatcong
Apr 9, 2015

Great hotel

We have stayed here multiple times. Sheraton has clean reliable accomodations with friendly staff. Best part of this hotel is its location - as central to everything as it could get. Weakness - poil. Way too small for the size of this hotel.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
5
Hotel staff:
4
Comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

Review of Sheraton New Orleans Hotel

Reviewer score

3
5.01.0
Steve H.
Business
fairfax
Apr 8, 2015

Decent hotel in a dumpy city

The hotel is fairly average in a below average city. I had a 29th floor room with a nice view of the city. However the doors on these rooms are super loud when they shut and they kept on constantly waking me up at night. I guess this is also a given but there will be drunk loud stragglers at night yelling and waking you up. Not really the fault of the hotel but the location I guess.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Cleanliness:
4
Hotel staff:
3
Comfort:
3
Location:
5
Value:
4
Trip purpose:

Business

Review of Sheraton New Orleans Hotel

Reviewer score

4
5.01.0
D'Soul
Business
N/A
Apr 7, 2015

My husband brithday

The hotel had great location. We were close to everything, very safe walking in the night,The services good, staff very friendly. We were close to everything.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
4
Comfort:
5
Location:
5
Value:
3
Trip purpose:

Business

Review of Sheraton New Orleans Hotel

Reviewer score

5
5.01.0
Mike B
Business
kingston
Mar 2, 2015

New Orleans Saints Trip

Great hotel, excellent central location, friendly staff, very nice in-hotel fitness center with very warm heated outdoor pool even in colder weather.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Review of Sheraton New Orleans Hotel

Reviewer score

5
5.01.0
Elida R.
Business
N/A
Feb 20, 2015

Incredible First Time Visit to New Orleans!

This was absolutely the best hotel to stay! It was so convenient to restaurants, casinos and museums. The security and housekeeping were great! It was, however, a little hard to access the pool and the cable for television. I would absolutely stay here again and highly recommend this hotel to visitors.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Review of Sheraton New Orleans Hotel

Reviewer score

4
5.01.0
Lamar V.
Business
N/A
Feb 18, 2015

good times

it was nice..good location..would definitely go back

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
5
Hotel staff:
2
Comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

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