Rate and special offer based on Check-in: Feb 21, 2016 Check-out: Feb 22, 2016

Hyatt French Quarter

4 stars
View map of 800 Iberville Street, Corners of Bourbon and Canal Streets, New Orleans, LA 70112

Hotel Overview

Reviewer score
3.5
out of 5
19 reviews
My First Trip To New Orleans

I came to New Orleans to party with friends and gamble at the nearby casino. I had my usual luck... See full review

  • black barbie
  • Jun 9, 2011
Unbeatable location for the price

Best location in French quarters, 1 block to Bourbon Street. We did everything and walked... See full review

  • Anonymous
  • Mar 22, 2010
The Hyatt French Quarter is located in the French Quarter adjacent to Bourbon Street in New Orleans, Louisiana. This smoke-free hotel offers 254 guestrooms with 12 foot ceilings, completely renovated in 2012. Many rooms include balconies that overlook the French Quarter, courtyards or Bourbon Street. The property offers more than 10,660 square feet of customizable function space located in one central area of the hotel's first floor. The Hyatt French Quarter can accommodate meetings and/or events from 3 to 300 people with our 10 meeting rooms. The hotel is located within walking distance of the Audubon Aquarium, Bourbon Street, Jackson Square, Royal Street shopping, French Market, Streetcars and the New Orleans Superdome.

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Hotel Map

29.9547 -90.0691
Nearby airports
Louis Armstrong New Orleans Intl. Airport, (MSY), 12.90, MI, S;
Area description
City Center

Hotel Policies

Check-in:
03:00 PM
Check-out:
12:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by CheapTickets

Ratings and reviews for Hyatt French Quarter

Overall score

3.5 / 5
5.01.0
19 out of 19
Amenities:
3.3
Cleanliness:
4.2
Hotel staff:
4.2
Comfort:
3.9
Location:
4.4
Value:
3.6

68% would recommend to a friend.

Sort by:
Review of Hyatt French Quarter

Reviewer score

1
5.01.0
Ladyslots
Friends
Summervile, SC
Jul 11, 2012

poor customer service

When we booked this hotel it wa another name. And it was a suite. Once it changed over to hyatt no longer suites. They did not tell us that. Over charged and management was very rude. Will be writing the ceo of this company. Not a happy camper.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Cleanliness:
2
Hotel staff:
1
Comfort:
1
Location:
3
Value:
1
Trip purpose:

Friends

Review of Hyatt French Quarter

Reviewer score

1
5.01.0
Vassya
Couples
San Diego
May 11, 2012

Construction and front desk lies

We stayed 3 nights. Morning 1: knocking, dragging, carpet removing like sound came from the room upstairs at 7 am till noon. Complained and was told by Moreen, the manager, that there was nothing going on. Morning 2: 7:25 am construction noise started in the room upstairs. Called front desk again and was told again that nothing was going on. The noise was lighter and stopped at 9:30. Went to take a shower, but guess there was not hot water. Moreen said that this was city issue on which they were working on. If it is a city issue what a hotel can do? And does the city warm up the water?! I turned on the TV & messages came up: pool closed, bar closed, lobby has 4 chairs and still in construction. Night 3: still not hot water; fire alarm went off at 1:30 am. I jumped a foot from my bed with my heart pounding what's up. It turns to be FALSE! On the check out day the bill shows up under our door full priced. During the 2 days we received a notice that access of our room was needed for construction. Vale is $34/day and you do not have many other options to park car. The guys are either 4-5 waiting or noone. The hotel restaurant "Red Fish" has oily but tasty food, however it's mega noisy. The hotel seems that will change name to Hyatt, but I doubt that the squeaky floors and the restaurant smell on the 3rd floor in the hallway will go away... as well as the only AC vent in the room beating your face with cold air while you are in bed. The staff overall did their best, except the lies that Moreen was coming up with. She tried to put us in in a quieter room so I do not imagine what the rest of the guests had. The working people of NO are quite sweet and nice.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Cleanliness:
4
Hotel staff:
4
Comfort:
3
Location:
5
Value:
1
Trip purpose:

Couples

Review of Hyatt French Quarter

Reviewer score

3
5.01.0
kathi6778
Family
Seattle, WA, USA
Mar 7, 2012

Hotel Experience

There were a few issues that came up that bothered me. Our Cheap Tickets voucher stated we would have a room with two queens and ended up with a King. It would have been really helpful if the bathroom had a fan and hooks on the door. Saturday we chose not to have maid service but Sunday they did not show up and I had to call.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
3
Hotel staff:
3
Comfort:
3
Location:
4
Value:
3
Trip purpose:

Family

Review of Hyatt French Quarter

Reviewer score

1
5.01.0
Steve2144
Couples
Brandon, MS
Dec 1, 2011

Horrible Experience

All things considered my stay at this hotel was not good at all. I understand there was construction and renovation going on, but I wish that i would have been forewarned.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Cleanliness:
3
Hotel staff:
3
Comfort:
1
Location:
4
Value:
1
Trip purpose:

Couples

Review of Hyatt French Quarter

Reviewer score

4
5.01.0
Max M
New York, NY, USA
Nov 29, 2011

Nice hotel under renovation

The rooms are large, but be aware that this hotel is undergoing renovations. The location is great, and the staff are very nice.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
4
Comfort:
4
Location:
4
Value:
4
Trip purpose:

Dining tip: Short walk from hotel

Acme Oyster House is two blocks away and very good!

Review of Hyatt French Quarter

Reviewer score

4
5.01.0
Ferg33
Couples
Pittsburgh, PA, USA
Oct 26, 2011

Nice getaway

The beds were very comfortable. The bathroom had a ripped shower curtain. A mini fridge and microwave would be nice in the room. It was very close to Bourbon Street. Everything was within walking distance. Would stay again.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
3
Trip purpose:

Couples

Dining tip: Short walk from hotel

There were many places to dine. Would recommend Pat O'briens. Did not care for Redfish Grill.

Review of Hyatt French Quarter

Reviewer score

4
5.01.0
Frieda's Fifty
Friends
Dayton, OH, USA
Oct 12, 2011

Fabulous Fifty

Ten of us (2 in each room) stayed at the Chateau Burbon for a fiftieth birthday celebration. The rooms were clean, the beds very comfortable, and the showers good. With the french doors open to the courtyard balcony, there was a nice breeze flowing through. The courtyards were inviting and cleaned every morning. The food and staff at the Red Fish Grill were awesome. The only reason I didn't rate the hotel staff a 5 was the girl at the front desk. No smile, didn't give a warm, friendly feeling. She accommodated but seemed put out to do so. All other staff were excellent and very accommodating. I would recommend this hotel to anyone and would definitely stay again.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
4
Comfort:
5
Location:
4
Value:
5
Trip purpose:

Friends

Review of Hyatt French Quarter

Reviewer score

2
5.01.0
TFBARR
Port St Lucie, FL, USA
Sep 8, 2011

Wyndham is better than this!

The staff here were very friendly and accomodating! The room condition was not so good. The roof was leaking and the curtains in our room were shredded. The staff told us that they were remodeling soon. When I made the reservations, I expected more from Wyndham than this. I use to work for Wyndham, and have seen the money made for this company. I cant believe the condition of this hotel. Just a shame!

Hotel features (5 = best, 1 = worst):
Amenities:
2
Cleanliness:
2
Hotel staff:
5
Comfort:
2
Location:
4
Value:
2
Trip purpose:

Dining tip: Short walk from hotel

Daisey Dukes Cafe - Chartres Street - awesome food, friendly staff, large portions, great prices!

Review of Hyatt French Quarter

Reviewer score

4
5.01.0
Neeco
Friends
Cleveland Ohio
Aug 15, 2011

My yearly vaction to the BIG EASY

I had a lovely experience staying at the Chateau Burbon- Wyndham. The rooms were clean and the staff was GREAT!!! Especially the bartender by the pool. The location of the hotel was a key factor in my selection. It was centered in the middle of all the activities. I would recommend this hotel and I plan on staying there again next year. Hope the bartender is still there !!!!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
4
Comfort:
5
Location:
4
Value:
4
Trip purpose:

Friends

Entertainment tip: Short walk from hotel

Try walking to events, its not that far. Some of the cab drivers are not honest, charged different prices to get to the same venues.

Review of Hyatt French Quarter

Reviewer score

3
5.01.0
Not a fan of Bourbon Street
Business
Clayton, CA
Jun 18, 2011

Just OK, expected better

Questionable entry location (creepy alley), valet was excellent, lobby very nice, phone system dated and lacking (never a ringtone to contact lobby desk), smokey "non-smoking" room, bathroom dated, large room, large shared balcony, hard to get to location, overall it has plusses and minuses. We have never been to New Orleans before so we have no other hotels to compare it to in the area.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Cleanliness:
3
Hotel staff:
4
Comfort:
3
Location:
3
Value:
5
Trip purpose:

Business

Dining tip: Short walk from hotel

Some very nice restaurants close by.

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