Rate based on Check-in: May 13, 2013 Check-out: May 14, 2013

Harrah's New Orleans Casino and Hotel

4 stars
228 Poydras Street, New Orleans, LA 70130
Hotel Overview
Reviewer score
4.0
out of 5
38 reviews
great place to stay

Friendly and helpful staff. Room was very clean. Great location. Beds were very comfortable. We... See full review

  • The Putzs
  • Apr 1, 2012
Great Getaway

We went for conference and some NO fun. The hotel staff always greeted us with a smile and were... See full review

  • tpmr
  • Feb 3, 2012
Gaming and star treatment in New Orleans

Harrah's New Orleans Casino & Hotel is the height of decadence. Enjoy views of the Mississippi River from the luxury rooms or grab a culture break with a walk to the French Quarter. Take a shopping trip in nearby Canal Street or just relax with a cocktail and a meal at one of the hotels nine bar-restaurants. Winner of the AAA Four Diamond Award, Harrah's New Orleans Casino & Hotel is the place to go for elegant rooms, star treatment, and fantastic nightlife. Highlights also include the fitness facilities, 24-hour dining, and room service.

3 Reasons To Stay
 
  • Winner of the AAA Four Diamond Award

  • Situated only a short walk away from some of the city's main attractions

  • Lively nightlife and entertainment including gaming and live music

Harrah’s New Orleans Casino & Hotel Rooms
The oversized rooms at Harrah's New Orleans Casino and Hotel make everyone feel like royalty. Gold hangings and fixtures greet guests and deep red bedspreads complete with silk sheets add to the theme of luxury. Choose between a luxury or premium room featuring a deluxe king bed or two queens both complete with Simmons Beautyrest pillow-top mattress. Sink back into the bathtub or take a shower in the elegant bathrooms and make use of the Gilchrist and Soames bath products. Accessible rooms and facilities are available for disabled guests.
Things to do
 
  • Audubon Aquarium of the Americas (377 ft./0.12 km)

  • Riverwalk Marketplace (0.1 mi/0.22 km)

  • French Quarter (0.9 mi/1.5 km)

  • Convention Center (1 mi/1.5 km)


Harrah's New Orleans Casino and Hotel Rooms

Premium
Luxurious Premium Room! Your eyes are drawn to the magnificent view of the sun rising over the Crescent City and making the Mississippi sparkle. Slip into a spa-style waffle weave robe, and sink into the exclusive-to-Harrah's pillow-top Simmons Beautyrest mattress. Amenities include Electronic safe, Mini refrigerator, Lightweight waffle robes, Cable/pay-per-view movies, High-speed wireless internet access, $10.95 per day, On-command internet access through television, Simmons Beautyrest pillow-top mattress, Centium satin sheets, Separate bathtub and shower stall, Premium bath amenities by Gilchrist & Soames, Iron/ironing board, Coffee maker, and Telephone equipped with data port and voice mail.
Luxury
One King or Two Queens. When you cross the threshold of your surprisingly spacious Harrah's luxury room, you'll want to take a moment to savor the elegant appointments and original artwork. But your strongest urge will probably be to sink into the exclusive-to-Harrah's, pillow-top Simmons Beautyrest mattress. It might have something to do with the fact that it's 5 am and you've been up all night. But we really think it's the mattress.

Amenities

  • Wireless internet
General
Concierge
Activities
Health club
Dining
Restaurant
Room service
Services
Business center
Conference facilities
Internet
Wireless internet
Accessibility
Handicapped rooms/facilities

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Hotel Map

29.9482 -90.0648
Area served
New Orleans, LA
Nearby airports
Armstrong New Orleans International (MSY)- 15 mi SE; New Orleans Lakefront Airport (NEW) - 15 mi SW
Area description
Located one block from the French Quarter, Convention Center, Riverwalk Marketplace, Mississippi River, The Shops at Canal Place. Walking distance to St. Charles Streetcar line and most local attractions.

Nearby points of interest

  • Riverwalk Marketplace: 0.1 mi
  • New Orleans School of Glass Works: 0.1 mi
  • Entergy IMAX Theater: 0.1 mi
  • Aquarium of The Americas: 0.2 mi
  • Louisiana State Museum: 0.3 mi
  • Contemporary Arts Center: 0.5 mi
  • Crescent City Brewhouse: 0.5 mi
  • Jackson Square: 0.6 mi
  • Musee Conti Wax Museum: 0.7 mi
  • Preservation Hall: 0.7 mi
  • Bourbon Street: 0.7 mi
  • New Orleans Historic Voodoo Museum: 0.8 mi
  • Folklife and Visitor Center: 0.8 mi
  • Algiers Point: 0.9 mi
  • Storyville: 0.9 mi
  • Riverwalk Marketplace: 0.1 mi
  • New Orleans School of Glass Works: 0.1 mi
  • Entergy IMAX Theater: 0.1 mi
  • Aquarium of The Americas: 0.2 mi
  • Louisiana State Museum: 0.3 mi
  • Contemporary Arts Center: 0.5 mi
  • Crescent City Brewhouse: 0.5 mi
  • Jackson Square: 0.6 mi
  • Musee Conti Wax Museum: 0.7 mi
  • Preservation Hall: 0.7 mi
  • Bourbon Street: 0.7 mi
  • New Orleans Historic Voodoo Museum: 0.8 mi
  • Folklife and Visitor Center: 0.8 mi
  • Algiers Point: 0.9 mi
  • Storyville: 0.9 mi
  • Port of New Orleans: 0.9 mi
  • Louisiana Superdome: 1 mi
  • New Orleans Arena: 1 mi
  • East Tennessee Historical Center: 1.2 mi
  • American Aquatic Gardens: 1.2 mi
  • Bywater Historic District: 2.2 mi
  • Sydney & Walda Besthoff Sculpture Garden: 3.1 mi
  • New Orleans Museum of Art: 3.2 mi
  • Amistad Research Center: 3.2 mi
  • Carousel Gardens: 3.7 mi
  • Riverbend: 3.8 mi
  • City Park New Orleans: 4.1 mi
  • State Capital Publishing Museum: 4.4 mi
  • Audubon Zoo: 4.4 mi
  • Six Flags New Orleans: 10.5 mi

Dining

Fuddrucker's
Home of the "World's Greatest Hamburger", which you dress to your liking, using our signature dressing bar. Also serving a variety of other delicious sandwiches, soups, salads and real ice cream shakes.
McAlister's Select
Provides the most delicious deli sandwiches, salads, spuds, desserts and of course, McAlister's Famous Sweet Tea.
Starbuck's
Offers the most expertly crafted and always satisfying line-up of signature drinks, from freshly brewed coffee, lattes, Frappucinos, and other specialty coffee drinks.
Bambu
Bambu serves Chinese, Japanese, Thai and Vietnamese classics, as well as Chef Toy's own Asian-fusion creations, serving classics such as Cantonese Barbecued Duck, Honey Wasabi Shrimp, and Pecan battered deep-fried shrimp. Bambu is located near the Canal Street entrance of the casino. It has an upscale yet casual feel, with dcor inspired by the city of Shanghai. Symbols of good luck, including fish sculptures, bamboo and water, are featured prominently along with a unique collection of backlit Asian ceramics.
Grand Isle
Grand Isle Restaurant - From the Coast to the Crescent City! There are two things most Louisianians hold dear to their hearts: their local heritage and great food, particularly fresh seafood. Enjoy both at local chef and caterer Joel Dondis' premiere Grand Isle concept Restaurant. The menu ranges from regional specialties to Dondis' favorite recipes. Oysters on the half shell and shrimp by the pound promise to bring the coast to Fulton Street.
The Besh Steakhouse
With 150 seats set amidst blue water-like crystal puddles and a dazzling amber bar, The Besh Steakhouse at Harrah's is not your traditional steakhouse. Complete with George Rodrigue's Blue Dog artwork and an open brushed-silver kitchen, gourmets and food critics alike will be swept away with the sleek and contemporary aura of the newest addition to dining grandeur at Harrah's New Orleans. The restaurant is a combination of Chef Besh's own ideas with traditional steakhouse menu items along with New Orleans influences mixed together. Wine is also considered an integral part of the restaurant with hand-selected cellar choices to accompany whichever menu items you choose to indulge yourself.
Lucky Dogs
Hot dog lovers can now find a longtime favorite and celebrated tradition - the famous Lucky Dog - at Harrah's New Orleans. Look for the unique Lucky Dog hot dog wagon inside the casino near the poker room and stop by for a quick bite.
Riche
Serving signature French cuisine within a warm, intimate setting illuminated by a lively open grill area and oyster bar. The tantalizing menu features flavors of garlic, mushroom, and aged cheeses which enhance luxurious cuts of meat and fish, braised, baked and poached to an authentic French taste. Open for breakfast, lunch and dinner daily.
528 Music Club
528 on Fulton Street is a music enthusiast's dream! This cozy club perfectly blends classic New Orleans with modern luxury. Savor Italian hors d'oeuvres and sample superb wines while you enjoy exceptional live entertainment. (Live entertainment weekly, Wednesday-Saturday. Open nightly.)
Gordon Biersch Brewer Restaurant
There's a new brewery right across the street from Harrah's New Orleans, and people are flocking there like crazy! Gordon Biersch has great food featuring American cuisine influenced by bold international flavors. It also offers fresh beer specializing in authentically brewed German lagers. Plus, Biersch offers outside dining. A restaurant sure to turn every hour into a happy one - you won't want to miss it. Ope for lunch & dinner daily.

Hotel Policies

Check-in:
1600
Check-out:
1100

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (38)

Ratings and reviews for Harrah's New Orleans Casino and Hotel

Overall score

4 / 5
38 out of 38
Amenities:
3.9
Room cleanliness:
4.3
Hotel staff:
4.3
Room comfort:
4.3
Location:
4.4
Value:
3.8

84% would recommend to a friend.

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Review this hotel
Review of Harrah's New Orleans Casino and Hotel

Reviewer score

4
Mr. Ramsey
Business
DC
Mar 8, 2013

One night at a conference

they charged me a $50 fee for a late check-out at 1pm. I was a bit annoyed. Have never had that happen.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
4
Room comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

Dining tip: Short walk from hotel

Ruby Slipper cafe

Review of Harrah's New Orleans Casino and Hotel

Reviewer score

3
Fellow hotel stayer
Florida
Feb 2, 2013

Nice

But not worth $750 a night Very nice hotel but way over priced

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
3
Room comfort:
3
Location:
4
Value:
1
Review of Harrah's New Orleans Casino and Hotel

Reviewer score

2
Traveler1NiteAtATime
Business
Texas
Dec 8, 2012

Nickel and Dime...in casino chips

I've stayed at Harrah properties in the past, NOLA, Vegas, etc. I traveled to NOLA for a work-related convention, staying just one night. My flight landed in the morning, so I arrived at the hotel around 11am, wishing to check in and just place my bag in my room, then head to the convention. I was told that checking in prior to 4pm would incur a $30 fee. Now, the amount isn't the issue, but the principle behind it frustrated me. The host (which was nice by the way, and just doing her job), informed me that Harrah's stopped allowing early check-ins (without a fee) a few months ago. I asked around and others (non-employees) said they thought they changed the policy so that people would go gamble in the casino instead of go to their room early. My suspicion is that most people who wish to stay at a hotel-casino, when there's only one main casino in the city, will eventually play (which I did, multiple times). I also asked the host if there were any rooms available at 11am and she replied "yes," so it wasn't a matter of having availability. Either way, I had the bellhop store my bag, gave him $20 in tips (a better use than giving it to the company), and went on my way, only to return 5 hours later so I could finally check into my room, put my bag up, then immediately go back down and go to their casino. To some, this may be a petty issue, but with so many hotels within walking distance, I was surprised and disappointed that the level of customer service regarding Harrah's new policy has taken priority. The staff, accommodations, location, etc. was good, similar to any of the other hotels within a block (Loews, The W Hotel, Hilton, etc.). Needless to say, I will not be returning to a Harrah's property for lodging...they can continue taking my money at the table games...

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
3
Room comfort:
4
Location:
3
Value:
2
Trip purpose:

Business

Review of Harrah's New Orleans Casino and Hotel

Reviewer score

3
Salvage Girl
Dallas, TX
Oct 17, 2012

No Guarantees!

We paid $389 per night up front for a Deluxe King NonSmoking room. All of this was listed on our room confirmation we received from. Upon check-in at we were told our room would be SMOKING! They said they did NOT GUARANTEE reservations made thru discount travel sites. We said you sell your product to and they sell on your behalf they were finally convinced after 15min to give us a non-smoking room (telling us we had bumped someone else from their non-smoking room) Check-in time is 4pm our room was not ready til 6pm. Defintitely not worth the $389 per night we paid.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
2
Hotel staff:
3
Room comfort:
2
Location:
4
Value:
3
Dining tip: Short walk from hotel

Found a fabulous place for breakfast at The Ruby Slipper on Magazine street. love, love!

Review of Harrah's New Orleans Casino and Hotel

Reviewer score

4
Cliff Wilson
Richmond, TX
Jul 25, 2012

had some problems

arrived and room was not ready at around 5:30 p.m. checked in and rested and planned to go across the street and gamble for a little while and then have a nice dinner in the area. Had a heart attack at around 7:20 in casino, taken to Tulane Med Center and was released against doctor's orders at 3:30 in the morning. Asked for late checkout so we could get some sleep before traveling to Houston. Front desk attendant would not approve the late check out so after a few hours sleep we had a harrowing drive on Sunday. Not the hotel's fault but kind of wrong not to allow us a few extra hours, hardly spent any time in room.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
4
Value:
3
Review of Harrah's New Orleans Casino and Hotel

Reviewer score

2
StingyStace
San Francisco
Jul 10, 2012

Not What I ask For

I requested an non smoking room but what I received was a room for the disable. The shower leak over the entire bathroom floor and there was no cleaning room service in the after noon/ evening.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
3
Hotel staff:
3
Room comfort:
4
Location:
5
Value:
2
Money-saving tip: Short walk from hotel

Must eat at Mothers that’s only two blocks away

Review of Harrah's New Orleans Casino and Hotel

Reviewer score

3
booisa8
Business
Delaware
Jun 6, 2012

Patrons

Harrah's is all about the owner! The staff are wonderful...but if you gamble there...the casino is very dishonest. Do not expect any type of comps! You will not get any!

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
3
Hotel staff:
5
Room comfort:
2
Location:
3
Value:
3
Trip purpose:

Business

Dining tip: Short walk from hotel

They have some wonderful places to eat! Grand Isle and Drago's is very close. You will love either place!

Review of Harrah's New Orleans Casino and Hotel

Reviewer score

4
Couple from San Pedro
New Orleans, LA
May 9, 2012

Room cleanliness

The room was great, location perfect I liked that the hotel is not connect to the casino directly, but our hotel room carpet had a large stain infront of the closet I reported it to let them know it was not us, but they said it would take some time to get the carpet cleaned, hopefully they can get it done for the next person so it won't look so bad, very thing else was clean and fresh. Staff very freindly.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
3
Hotel staff:
5
Room comfort:
4
Location:
4
Value:
5
Review of Harrah's New Orleans Casino and Hotel

Reviewer score

4
Joseph E
Twin Cities, USA
Apr 25, 2012

Great time!

Great place, friendly staff, nice location. A little pricey, but I believe it was in keeping with the competition.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
3
Time-saving tip: Short walk from hotel

Use the street cars. They are cheap ($1.25 per trip or $3.0 for all-day) and save time and effort.

Review of Harrah's New Orleans Casino and Hotel

Reviewer score

5
The Putzs
Indiana, USA
Apr 1, 2012

great place to stay

Friendly and helpful staff. Room was very clean. Great location. Beds were very comfortable. We could walk anywhere you wanted to go. Streetcars were fun to ride also. Great restaurants and great food. Wish e could of stayed longer.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
3
Dining tip: Short walk from hotel

Deanie's, Daisy Duke's and Landry,s. Really good food. Cafe De Monde and Mena,s was great for breakfast

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