Rate and special offer based on Check-in: Apr 6, 2015 Check-out: Apr 7, 2015

Doubletree' Hotel New Orleans

3 stars
View map of 300 Canal Street, New Orleans, LA 70130

Hotel Overview

Ratings and reviews for Doubletree' Hotel New Orleans

Overall score

3.5 / 5
5.01.0
94 out of 94
Amenities:
3.6
Cleanliness:
3.9
Hotel staff:
4
Comfort:
3.8
Location:
4.5
Value:
3.6

80% would recommend to a friend.

Sort by:
Review of Doubletree' Hotel New Orleans

Reviewer score

1
5.01.0
Anonymous
Business
houston, tx
Jul 27, 2011

WORST EXPERIENCE EVER

THIS WAS ONE OF THE WORST EXPERIENCE I HAVE EVER HAD AT A SUPPOSEDLY HIGH END HOTEL. NOT ONLY DID WE HAVE VERY BAD SERVICE AT VALET, BUT THE MANAGER HAD THE WORST ATTITUDE IN THE BUILDING. HOTELS ARE SUPPOSE TO BE ALL ABOUT HOSPITALITY BUT THIS HOTEL WAS NOTHING BUT HOSTILITY. THE CONCIERGE FAILED TO INFORM ANY FEES ADDED TO THE TOTAL AND FAILED TO GIVE GOOD CUSTOMER SERVICE. NEVER HAVE I BEEN SO DISRESPECTED BY THESE EMPLOYEES BUT THEY COULD CARE LESS ABOUT ANY COURTESY PRESENTED WITHIN THE FACILITY. I DO NOT, AND REPEAT DO NOT EVER WANT TO STAY IN THIS HOTEL AGAIN.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Cleanliness:
1
Hotel staff:
1
Comfort:
1
Location:
4
Value:
1
Trip purpose:

Business

Review of Doubletree' Hotel New Orleans

Reviewer score

4
5.01.0
Anonymous
Business
Lafayette, La.
Jul 12, 2011

Great Location

It was great.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
3
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Review of Doubletree' Hotel New Orleans

Reviewer score

4
5.01.0
Anonymous
Business
Long Beach, NY
May 30, 2011

great location for the price

This hotel is perfect for sightseeing. It is right at the beginning of the French Quarter. Turn left and you are in the Warehouse District. Go right and you are a block from the Riverwalk. They give the greatest warm chocolate chip cookies to guests! Our room was spacious and had everything we needed.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Dining tip: Short walk from hotel

Ask the locals where they like to eat. They will give you ideas that don't cost a bundle.

Review of Doubletree' Hotel New Orleans

Reviewer score

4
5.01.0
Anonymous
Business
Ville Platte, LA
May 23, 2011

Great stay---------one issue

Great stay........great hotel..........friendly staff............nice location.........air conditioning left alot to be desired,especially in NOLA humidity. Complained about AC to hotel staff, they came to "fix" it but still did not cool properly.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
5
Comfort:
3
Location:
5
Value:
4
Trip purpose:

Business

Review of Doubletree' Hotel New Orleans

Reviewer score

4
5.01.0
Anonymous
Business
New Orleans, LA
Mar 9, 2011

Doubletree New Orleans

Nice Room, decent view, nice shower

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
4
Comfort:
4
Location:
5
Value:
4
Trip purpose:

Business

Time-saving tip: Short walk from hotel

Close to downtown attractions and convention center

Review of Doubletree' Hotel New Orleans

Reviewer score

2
5.01.0
black barbie
Business
Houma, LA
Jan 24, 2011

Very convenient location

Visited casino and local restaurants. Did some shopping.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Cleanliness:
3
Hotel staff:
4
Comfort:
3
Location:
4
Value:
3
Trip purpose:

Business

Dining tip: Short walk from hotel

Great restaurants only minutes walking distance from hotel.

Review of Doubletree' Hotel New Orleans

Reviewer score

3
5.01.0
Anonymous
Business
Birmingham, AL
Jan 4, 2011

Not such a great deal!

I chose this hotel because it seemed to be a pretty good deal for the price. However, after all the incidentals, it wasn't such a great deal. $30/day for parking. $15/day for internet. $17/person for breakfast at the hotel. No microwave or fridge in the room. After a while, it all added up to no deal at all. Location was GREAT! And the staff was VERY friendly, but the price is just misleading.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Cleanliness:
4
Hotel staff:
5
Comfort:
4
Location:
4
Value:
2
Trip purpose:

Business

Review of Doubletree' Hotel New Orleans

Reviewer score

4
5.01.0
Anonymous
Business
Jackson, MS
Jan 4, 2011

Wonderful TIme

Had a wonderful time, even though they were very very busy we still received wonderful service.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

Dining tip: Short walk from hotel

Try Mothers, It is very nearby and has great food. Dont let the long lines discourage you because they move very fast.

Review of Doubletree' Hotel New Orleans

Reviewer score

3
5.01.0
clogos
Business
Houston Texas
Dec 30, 2010

New Orleans

Comfortable, Staff very nice and helpful. Harrah's casino right across street if you need to gamble. French quater a few blocks away. Good location. Parking is the big issue $30 plus tax. Better to take cab and not worry about finding parking in NO.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
3
Hotel staff:
4
Comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

Entertainment tip: Short walk from hotel

Good location for gambling Harraha's across street.

Review of Doubletree' Hotel New Orleans

Reviewer score

2
5.01.0
Anonymous
Business
Houston, Texas
Dec 27, 2010

Good Location/Bad Parking Arrangement

The hotel is in a good location but the parking arrangement is terrible. They charge you 30$ for parking, which is really outrageous! Plus you cannot access your car by yourself and every time you need something from your car the valet should bring it for you. Also, the room are not as clean as you would expect for a Double Tree hotel. But the staff are mostly nice and freindly.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
2
Hotel staff:
5
Comfort:
3
Location:
5
Value:
3
Trip purpose:

Business

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