Rate based on Check-in: May 28, 2013 Check-out: May 31, 2013

Crowne Plaza NEW ORLEANS FRENCH QUARTER

4 stars
739 CANAL STREET @ BOURBON, NEW ORLEANS, LA 70130
Hotel Overview
Reviewer score
4.1
out of 5
254 reviews
Close to everything we wanted!

Very accommodating staff. We were able to check in early( 2 pm instead of 4 pm) and check out late... See full review

  • Lilyannmay
  • Mar 18, 2013
Fun Business Trip

I wasn't really expecting much but turned out better than anticipated. The staff was exceptionally... See full review

  • Erniw
  • Mar 5, 2013
Fine dining, lavish rooms and Southern hospitality at this Big Easy gem

Standing tall and majestic, the Crown Plaza New Orleans French Quarter is a luxurious hotel that is conveniently located close to many of the treasures located throughout this historic city. For business travelers, the hotel boasts 32,000 square feet of space for events as well as a business center and free Wi-Fi in the lobby. Also located on the premises is Dickie Brennan's Bourbon House Restaurant and Seafood Bar, where travelers are able to enjoy some fantastic local seafood. For swimmers, a beautiful saltwater pool is a great place to exercise or relax.

Reasons to stay
  • Close proximity to entertainment, shops, dining and recreation
  • Elegant, sophisticated decor, yet comfortable and welcoming
  • Saltwater pool on rooftop
Crown Plaza New Orleans French Quarter rooms

When staying at the Crown Plaza New Orleans French Quarter, guests receive complimentary items such as lavender linen spray and eye masks, designed to help them relax and get a good night's rest. There are 693 guest rooms and 33 suites. Standard room amenities include things such as flat screen TVs, in-room safes and free daily delivery of USA Today. Suites include a bedroom and generally also have pull out sofas and dining tables.

Things to do nearby
  • Bourbon Street (0.0 mi/0.0 km)
  • Shops at Canal Place (0.3 mi/0.5 km)
  • Saenger Theater (0.3 mi/0.5 km)
  • Harrah's Casino (0.4 mi/0.6 km)
  • Jackson Square and Preservation Hall (0.5 mi/0.8 km)
  • The Aquarium of the Americas (0.8 mi/1.4 km)


    Amenities

    • High-speed internet
    • Outdoor pool
    • No smoking rooms/facilities
    General
    No smoking rooms/facilities
    Executive level
    Ice machine
    Activities
    Outdoor pool
    Children's activities
    Golf
    Tennis
    Dining
    Restaurant
    Coffee maker in room
    Lounge
    Room service
    Services
    Business center
    Maid service
    Concierge desk
    ATM/Cash machine
    Safe deposit box
    Shops/Commercial services
    Tour desk
    Porters
    FAX
    Overhead projector
    Internet
    High-speed internet
    Parking
    Parking
    Valet parking
    Accessibility
    Accessible facilities
    Room
    Satellite TV
    DVD player
    Safe
    Desk with lamp
    Free newspaper
    Hairdryer in room
    Cribs available
    In room movies
    Temperature control
    Computer in Room
    Ironing board
    Bath tub

    Recommendations for you

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    Hotel Map

    29.9535 -90.0694
    Nearby airports
    New Orleans Lakefront Airport, (NEW), 12.00, MI; Louis Armstrong International Airport, (MSY), 16.00, MI;
    Area description
    Downtown, downtown

    Nearby points of interest

    • Musee Conti Wax Museum: 0.2 mi
    • Crescent City Brewhouse: 0.3 mi
    • New Orleans School of Glass Works: 0.4 mi
    • Preservation Hall: 0.4 mi
    • Entergy IMAX Theater: 0.4 mi
    • Bourbon Street: 0.5 mi
    • Aquarium of The Americas: 0.5 mi
    • Jackson Square: 0.5 mi
    • Storyville: 0.5 mi
    • Riverwalk Marketplace: 0.5 mi
    • New Orleans Historic Voodoo Museum: 0.6 mi
    • Louisiana State Museum: 0.6 mi
    • Contemporary Arts Center: 0.7 mi
    • Folklife and Visitor Center: 0.7 mi
    • Louisiana Superdome: 0.7 mi
    • Musee Conti Wax Museum: 0.2 mi
    • Crescent City Brewhouse: 0.3 mi
    • New Orleans School of Glass Works: 0.4 mi
    • Preservation Hall: 0.4 mi
    • Entergy IMAX Theater: 0.4 mi
    • Bourbon Street: 0.5 mi
    • Aquarium of The Americas: 0.5 mi
    • Jackson Square: 0.5 mi
    • Storyville: 0.5 mi
    • Riverwalk Marketplace: 0.5 mi
    • New Orleans Historic Voodoo Museum: 0.6 mi
    • Louisiana State Museum: 0.6 mi
    • Contemporary Arts Center: 0.7 mi
    • Folklife and Visitor Center: 0.7 mi
    • Louisiana Superdome: 0.7 mi
    • New Orleans Arena: 0.8 mi
    • American Aquatic Gardens: 1.1 mi
    • Algiers Point: 1.2 mi
    • Port of New Orleans: 1.4 mi
    • East Tennessee Historical Center: 1.5 mi
    • Bywater Historic District: 2.2 mi
    • Sydney & Walda Besthoff Sculpture Garden: 2.7 mi
    • New Orleans Museum of Art: 2.7 mi
    • Amistad Research Center: 3.1 mi
    • Carousel Gardens: 3.3 mi
    • Riverbend: 3.6 mi
    • City Park New Orleans: 3.6 mi
    • State Capital Publishing Museum: 3.9 mi
    • Audubon Zoo: 4.3 mi
    • Six Flags New Orleans: 10.4 mi

    Dining

    Dickie Brennan's Bourbon House
    Dickie Brennan's Bourbon House serves a full menu specializing in Louisiana cuisine. When you dine here, you dine on the freshest and best that Louisiana has to offer. Take a quick walk through our lobby and you'll be in Dickie Brennan's Bourbon House.

    Hotel Policies

    Check-in:
    04:00 PM
    Check-out:
    11:00 AM

    Terms and conditions

    Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

    The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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    Guest Reviews (254)

    Ratings and reviews for Crowne Plaza NEW ORLEANS FRENCH QUARTER

    Overall score

    4.1 / 5
    254 out of 254
    Amenities:
    4
    Room cleanliness:
    4.4
    Hotel staff:
    4.3
    Room comfort:
    4.3
    Location:
    4.7
    Value:
    4.1

    93% would recommend to a friend.

    Sort by:
    Review this hotel
    Review of Crowne Plaza NEW ORLEANS FRENCH QUARTER

    Reviewer score

    4
    aok19
    San Francisco, CA
    Apr 9, 2013

    A great place to stay

    I've been to New Orleans 4 times now and 3 of those times, I've stayed at the Astor Crowne Plaza. It's my go-to hotel - clean, comfortable, good location and the price is right.

    Hotel features (5 = best, 1 = worst):
    Amenities:
    4
    Room cleanliness:
    4
    Hotel staff:
    4
    Room comfort:
    4
    Location:
    4
    Value:
    4
    Review of Crowne Plaza NEW ORLEANS FRENCH QUARTER

    Reviewer score

    4
    Supergirl402013
    PA
    Apr 3, 2013

    Could not ask for a better location!

    This location was just the best! Close to the famous Bourbon St. and the historic trolley cars were also just steps away. Great location for dining, gambling, touring, and shopping. I could not ask for a better location.

    Hotel features (5 = best, 1 = worst):
    Amenities:
    3
    Room cleanliness:
    4
    Hotel staff:
    4
    Room comfort:
    4
    Location:
    5
    Value:
    5
    Review of Crowne Plaza NEW ORLEANS FRENCH QUARTER

    Reviewer score

    3
    Traveling bartender
    Austin Texas
    Apr 1, 2013

    Spring vacation

    Nice hotel with a great location lobby a little hectic

    Hotel features (5 = best, 1 = worst):
    Amenities:
    3
    Room cleanliness:
    3
    Hotel staff:
    4
    Room comfort:
    3
    Location:
    3
    Value:
    2
    Review of Crowne Plaza NEW ORLEANS FRENCH QUARTER

    Reviewer score

    3
    Colorado Sara
    Colorado
    Mar 30, 2013

    okay, but some definite problems

    Location and helpful staff. Our room was right by the elevator (are these reserved for people who book online?). No refrigerator or microwave. Room was comfortable and neat, no problems there. Lots of talking (loudly!) by people cleaning rooms when we wanted to sleep in past 8:00. Concierge has large fees that we were stupid to use. Would have been about $35 cheaper had we done the booking ourselves. Lesson learned. There are other hotels in the exact area that seemed to be much more modern and just as convenient. No continental breakfast, very important .for us.

    Hotel features (5 = best, 1 = worst):
    Amenities:
    4
    Room cleanliness:
    5
    Hotel staff:
    3
    Room comfort:
    3
    Location:
    5
    Value:
    3
    Review of Crowne Plaza NEW ORLEANS FRENCH QUARTER

    Reviewer score

    3
    Marmar1982
    Business
    Florida
    Mar 29, 2013

    Right on Bourbon Street

    Location, location, location! Location was the best. The room was very clean and neat. Service was ok. The room was cold and the thermostat wouldn't adjust for heat.

    Hotel features (5 = best, 1 = worst):
    Amenities:
    4
    Room cleanliness:
    5
    Hotel staff:
    3
    Room comfort:
    2
    Location:
    5
    Value:
    3
    Trip purpose:

    Business

    Review of Crowne Plaza NEW ORLEANS FRENCH QUARTER

    Reviewer score

    1
    Punchandpie
    San Antonio, Texas
    Mar 21, 2013

    Buzz Kill

    We decided to do a quick road trip to pour in the happiness. Our dream died the moment we stepped into the room. Apparently the previous guest had a great time because vomit was all over the restroom. We got an upgrade to a Jr. Suite. That was great until six in the morning when they started to rip the roof above us for a remolding job. We rolled to another room bags in hand and under our eyes. The third room was quiet, clean, but rundown. This was far from a four star experience.

    Hotel features (5 = best, 1 = worst):
    Amenities:
    1
    Room cleanliness:
    1
    Hotel staff:
    1
    Room comfort:
    1
    Location:
    4
    Value:
    1
    Shopping tip: Short walk from hotel

    Do all of your shopping early. Most shops start to lock up around five.

    Review of Crowne Plaza NEW ORLEANS FRENCH QUARTER

    Reviewer score

    5
    Lilyannmay
    West palm beach florida
    Mar 18, 2013

    Close to everything we wanted!

    Very accommodating staff. We were able to check in early( 2 pm instead of 4 pm) and check out late ( 2 pm instead of 11 am) to fit our flight schedule . Their restaurant had some awesome food.everywhere we wanted to see and visit is just either a few blocks away or right down the alley.

    Hotel features (5 = best, 1 = worst):
    Amenities:
    4
    Room cleanliness:
    4
    Hotel staff:
    5
    Room comfort:
    5
    Location:
    5
    Value:
    5
    Review of Crowne Plaza NEW ORLEANS FRENCH QUARTER

    Reviewer score

    5
    Erniw
    Business
    New York, NY
    Mar 5, 2013

    Fun Business Trip

    I wasn't really expecting much but turned out better than anticipated. The staff was exceptionally friendly and courteous. The bed was the most comfortable I've slept in in a while. Even though the room was on the corner of Canal and Bourbon, it was exceptionally quiet. The only thing that could have been better was the carpet (a bit worn) but definitely not a deal killer..

    Hotel features (5 = best, 1 = worst):
    Amenities:
    4
    Room cleanliness:
    4
    Hotel staff:
    5
    Room comfort:
    5
    Location:
    5
    Value:
    5
    Trip purpose:

    Business

    Dining tip: Short walk from hotel

    SoBou

    Review of Crowne Plaza NEW ORLEANS FRENCH QUARTER

    Reviewer score

    3
    Traveling Road Show
    Business
    New Orleans
    Mar 4, 2013

    Crowne Plaza

    Bar/Restaurant was either understaffed during the day or poorly trained. Night staff was on their game however. Rooms we about the "Comfort Inn" level. Nothing special at all. Staff was average except for the Bell Staff, they we very helpful.

    Hotel features (5 = best, 1 = worst):
    Amenities:
    3
    Room cleanliness:
    3
    Hotel staff:
    3
    Room comfort:
    3
    Location:
    4
    Value:
    4
    Trip purpose:

    Business

    Dining tip: Short walk from hotel

    Look through the reviews from people that live locally. There are so many restaurants in New Orleans that serve similar items on their menu. There is a significant difference in the quality and flavor of the similar items.

    Review of Crowne Plaza NEW ORLEANS FRENCH QUARTER

    Reviewer score

    4
    Chalres 54
    Baton Rouge, LA
    Feb 17, 2013

    Family Night

    Great location and staff. Parking is a challenge. Room was good but AC was not working well. We have stayed here many times and I do still reccomend it.

    Hotel features (5 = best, 1 = worst):
    Amenities:
    4
    Room cleanliness:
    4
    Hotel staff:
    5
    Room comfort:
    3
    Location:
    5
    Value:
    4
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