Rate based on Check-in: Nov 24, 2014 Check-out: Nov 27, 2014

W Chicago - City Center

4 stars
172 West Adams Street, 172 West Adams Street, Chicago, IL 60603-3604
Hotel Overview
Reviewer score
3.8
out of 5
84 reviews
Great couple getaway

Friendly Staff, clean and spacious rooms. W Chicago city center is the place to stay! See full review

  • Maria Isabel
  • Jun 17, 2014
Great Time

Staff was wonderful - location was convient. Music for lobby was different but I'd recommend to any... See full review

  • Bus Traveler to Chicago
  • Mar 7, 2014
Beaux-arts glamour in the Loop

Awash in spotlights and marked by a big red W, this Loop hotel makes a fashionable statement in the Windy City. Fusing modern touches with classic Chicago architecture, the AAA four diamond property drips with drama. From the grand lobby boasting marble pillars and a vaulted ceiling, there's a sense of history at the W Chicago City Center with a nod to Chicago's role in modern architecture. Guest rooms ooze signature Starwood style, while a convenient location in the Financial District near theaters appeals to business and leisure travelers.

Highlights
  • Located in the heart of the Financial District
  • Close to landmarks like Willis Tower, theater district and the Art Institute
  • Urban chic guest rooms
  • DJ-driven bar and specialty cocktails in The Living Room Bar
  • 24-hour amenities like room service, a business center, SWEAT fitness center and a DVD library
Rooms

Jewel-toned colored accent pieces like purple chaises and red throw pillows contrast white walls and linens in minimalist studio and suite-sized guest rooms. Like all W properties, the rooms, which vary in layout depending on the floor, are stocked with standards like Bliss spa products and plump W feather beds with pillow-top mattresses. Crisp 350-count sheets and down comforters invite after a long day of business meetings. Suites mimic hip city apartments with wet bars, parlors and sleek 42-inch flat-screen TVs.

Features

The Living Room Bar skews to professionals who would rather people-watch and listen to the DJ set than spend an evening alone in their room. The bar, with a gold-leaf ceiling and ivory leather arm chairs, is the place to linger with a martini or consult your smartphone. Wireless access is free in the lobby.

Given its location near the Board of Trade and Chicago Mercantile Exchange, IPO, which stands for initial public offering, certainly deserves the award for best-named restaurant in Chicago. Flavorwise, expect contemporary dishes that trot the globe, including small plates such as seared scallops with chorizo, sofrito and chervil, plus chocolate and popcorn with peaches, mint, brown butter, corn sorbet and fleur de sel.

Transportation
  • O'Hare International Airport (18 miles)
  • Midway Airport (11 miles)
  • Closest train stops: Blue Line (Jackson to O'Hare) and Orange Line (Quincy/Wells to Midway)
  • McCormick Place Convention Center (8 minutes)
Attractions
  • Chicago Board of Trade
  • Chicago Mercantile Exchange
  • Loop
  • Cadillac Palace Theater
  • State Street
  • Jewelers Row
  • Millennium Park
Business
  • 10 function rooms covering 12,000 square feet
  • 24-hour business center with Mac and IBM computers, high-speed Internet access, copy, print, scan and faxing capabilities
  • Cisco TelePrescence Suite available for teleconferencing offsite employees around the world
  • Wi-Fi access
  • Meeting specialists to plan events
Policies and Fees
  • Starting 1 Jul, the hotel will charge parking fees as follows: $24 USD per two hours; $31 USD per six hours and $60 USD per 24 hours
  • The hotel does not accept guests below 21 years old.

This is not a comprehensive list of fees. Any amounts listed above may not include taxes and are subject to change.

W Chicago - City Center Rooms

Standard
The Amenities listed in this description represent the amenities available in all guest rooms in the hotel

Amenities

  • High-speed internet
  • No smoking rooms/facilities
General
No smoking rooms/facilities
Activities
Exercise gym
Dining
Bar/Lounge
Restaurant
Coffee maker in room
Services
Business center
Guest laundromat
Security
Wake-up service
In-Room Safe
Internet
High-speed internet
Parking
Parking
Room
Safe
Telephone
AM/FM alarm clock
Mini bar
Hairdryer in room
Cribs available
Iron
Smoke detectors

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Reviewer score 3.3 out of 5
Reviewer score 4.1 out of 5

Hotel Map

41.8794 -87.6332
Area served
City Center
Nearby airports
O'Hare International Airport, (ORD), 28.97, KM; Midway Airport, (MDW), 12.87, KM;
Area description
City Center, Urban

Nearby points of interest

  • Chicago Board of Trade: 0.1 mi
  • Willis Tower (Sears Tower): 0.1 mi
  • Chicago Mercantile Exchange: 0.3 mi
  • Bank of America Theatre: 0.3 mi
  • Opera House: 0.3 mi
  • City Hall: 0.3 mi
  • Cadillac Palace Theatre: 0.3 mi
  • State Street: 0.3 mi
  • Harold Washington Library: 0.4 mi
  • Union Station: 0.4 mi
  • Shubert Theatre: 0.4 mi
  • Symphony Center: 0.4 mi
  • Goodman Theatre: 0.4 mi
  • Oriental Theatre: 0.4 mi
  • Macys: 0.4 mi
  • Chicago Board of Trade: 0.1 mi
  • Willis Tower (Sears Tower): 0.1 mi
  • Chicago Mercantile Exchange: 0.3 mi
  • Bank of America Theatre: 0.3 mi
  • Opera House: 0.3 mi
  • City Hall: 0.3 mi
  • Cadillac Palace Theatre: 0.3 mi
  • State Street: 0.3 mi
  • Harold Washington Library: 0.4 mi
  • Union Station: 0.4 mi
  • Shubert Theatre: 0.4 mi
  • Symphony Center: 0.4 mi
  • Goodman Theatre: 0.4 mi
  • Oriental Theatre: 0.4 mi
  • Macys: 0.4 mi
  • Chicago Architecture Foundation: 0.4 mi
  • Printers Square: 0.5 mi
  • Auditorium Building: 0.5 mi
  • Art Institute of Chicago: 0.5 mi
  • Chicago Theater: 0.5 mi
  • Crown Fountain: 0.5 mi
  • Chicago Cultural Center: 0.5 mi
  • Cloud Gate: 0.6 mi
  • Harold Washington College: 0.6 mi
  • Merchandise Mart: 0.6 mi
  • Pritzker Pavilion: 0.6 mi
  • Marina City: 0.6 mi
  • Harris Theater: 0.7 mi
  • Grant Park: 0.7 mi
  • Prudential Plaza: 0.7 mi
  • Museum of Broadcast Communications: 0.7 mi
  • Buckingham Fountain: 0.8 mi
  • Wrigley Building: 0.8 mi
  • Yacht Club: 0.9 mi
  • Tribune Tower: 0.9 mi
  • Hull House Museum: 0.9 mi
  • North Michigan Avenue: 1 mi
  • Chicago - Mag Mile - Wacker Dr: 1 mi
  • Terra Museum of American Art: 1.1 mi
  • Holy Name Cathedral: 1.2 mi
  • Museum of Holography: 1.2 mi
  • UIC Pavilion: 1.2 mi
  • Field Museum of Natural History: 1.2 mi
  • Shedd Aquarium: 1.3 mi
  • Seneca Park: 1.4 mi

Dining

The Living Room Bar
Not your ordinary living room. DJs, games, wireless high speed internet access, a colorful W Signature drink list, and full bottle service will keep you entertained for hours.
IPO
Hello, downtown decadence. Welcome to IPO, which boasts new urban cuisine and contemporary American flavors. With the Loop as its backdrop, it’s a favorite for the downtown 9-5 set and theater-goers.

Hotel Policies

Check-in:
03:00 PM
Check-out:
12:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (84)

Ratings and reviews for W Chicago - City Center

Overall score

3.7 / 5
5.01.0
11 out of 84
Amenities:
3.9
Room cleanliness:
4.7
Hotel staff:
4.7
Room comfort:
3.6
Location:
4.5
Value:
3.3

73% would recommend to a friend.

Sort by:
Review of W Chicago - City Center

Reviewer score

4
5.01.0
designer
Business
Des Moines, IA
Sep 26, 2013

Highly recommend

Really enjoyed my stay at this hotel. Staff was efficient and friendly. Lots of people to hold doors, hail cabs, check in and a very good concierge. Location is excellent, mere blocks from Union Station, Art Institute and great shopping. Restaurants very close and Starbucks and drugstores within a block or less. Room was clean, very comfortable bed, temperature, lighting etc. I even searched for the tag on the pillows to see what brand they were and just orderd some for home! It was very small which for the most part I didn't mind. Bath was pretty tight and room 707 could use just one more towel bar. :) The decor for the entire hotel is very contemporary which is fine but I find all the colored dim lighting to be a bit much. Also not wild about the perfumed lobby. Please note that this is an older building and sound travels from hallway and adjacent rooms. No hotel is perfect and I expect other guests to do their part to be respectful of others in hotel. Hotel staff informed me that exterior rooms are noisier than interior rooms which was wonderful of them.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
5
Trip purpose:

Business

Review of W Chicago - City Center

Reviewer score

4
5.01.0
ReviewerGuyEspecial
Business
middletown, new jersey
Aug 31, 2012

Good for center City or if you have somewhere to go outside of Chicago

Hotel is a 5 min walk from Union Station, so if your stay in Chicago involves going/seeing anyone outside of downtown, its very convenient to the Metra. Otherwise the the hotel is usual W experience... no great views in this one, but comfortable bed, good multimedia options in the room. But also as with the W...no free Wi-Fi - they really need to change that policy, its becoming a bigger reason not to choose a W hotel.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
4
Room comfort:
5
Location:
4
Value:
5
Trip purpose:

Business

Review of W Chicago - City Center

Reviewer score

3
5.01.0
Chev trout
Business
Pittsburgh pa
Jun 12, 2012

Wasn't normal as my last

The room was nice staff was really nice but T was alittle diff then my other experiences in other W hotel but I can say that I enjoy the W experience so I'll be going to another on my next trip

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
5
Hotel staff:
5
Room comfort:
3
Location:
5
Value:
2
Trip purpose:

Business

Nightlife tip: Short drive from hotel

Clubs are nice

Review of W Chicago - City Center

Reviewer score

4
5.01.0
Anonymous
Business
CA
Aug 9, 2010

''Fantastic''

Great attendance and staff are very professional.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

Review of W Chicago - City Center

Reviewer score

4
5.01.0
Anonymous
Business
Valparaiso, IN
Jul 6, 2010

Excellent downtown hotel

I saw two Cubs games, two movies, and ate at some of my favorite restaurants. I love Petterino's!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

Dining tip: In Hotel

Hotel breakfasts were excellent.

Review of W Chicago - City Center

Reviewer score

2
5.01.0
Anonymous
Business
New Jersey
Nov 10, 2009

Beautiful lobby, ok room!

For the money it wasn't worth it.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
3
Hotel staff:
3
Room comfort:
2
Location:
4
Value:
2
Trip purpose:

Business

Review of W Chicago - City Center

Reviewer score

3
5.01.0
Dr. Wm
Business
Birmingham, MI
Sep 4, 2009

W Chicago City Center

Nice staff, small rooms, 'trippy' atmosphere, very close the train - had a hard time with the noise.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
5
Room comfort:
3
Location:
4
Value:
2
Trip purpose:

Business

Entertainment tip: Short walk from hotel

Chicago Theatre

Review of W Chicago - City Center

Reviewer score

4
5.01.0
30's Traveler
Business
Miami, FL
May 9, 2009

EL every 15 minutes request high room

The W Chicago had a fantastic lobby with a nice and knowledgeable staff. The rooms were cool and ultra modern. The El passed too close (every 20 minutes) to my room and was unfortunately quite loud. The DVD/TV connections did not work either, I was told that new flatscreens were recently installed. The valet of over $50 a day is a complete ripoff considering downtown weekend street parking is free. The staff was all very accommodating and helpful. Great Hummus appetizer at the bar.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
5
Hotel staff:
5
Room comfort:
3
Location:
4
Value:
3
Trip purpose:

Business

Review of W Chicago - City Center

Reviewer score

4
5.01.0
Carlnchicago
Business
Dallas, TExas
May 9, 2009

Great Trip

The HOtel was great, but did not appear to be finished yet, still under construction. No Ice maker in the Ice room. but great room at a great location.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Review of W Chicago - City Center

Reviewer score

4
5.01.0
Anonymous
Business
Naperville
Jul 5, 2008

W City Center

The W City Center location is ideal, a quick walk from Union Station. I had booked in so that I could have fun with friends in the city and not have to worry about trekking back to the suburbs late at night. I was surprised that for the price of room I paid for the room was the size of my cubicle at work. It was clean, with trendy design and yummy smelling organic soaps. The flat screen TV and IPOD docking station were a plus. The bed was soft and comfy, but the window looked out on a noisy alley so I couldn't open my window for fresh air while I slept. For a great location, a rocking lobby, overall friendliness of staff, this property was excellent. For quality of room for the money, you may want to haggle for an upgrade upon check-in.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
2
Trip purpose:

Business

Shopping tip: Short walk from hotel

Walkable to State Street for some great shopping at Marshall Field's. Close to the Lake and Millenium Park.

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