Rate and special offer based on Check-in: Aug 13, 2014 Check-out: Aug 14, 2014

The Willows Hotel

3 stars
555 West Surf Street, Chicago, IL 60657
Hotel Overview
Reviewer score
4.0
out of 5
110 reviews
One night in Chicago

Stayed here for a concert at Wrigley Field. Great Staff and hotel for a stay in the Lincoln Park area! See full review

  • Beechcraft 36
  • Jul 21, 2014
Fantastic trip during 4days

Hotel's outlook was elegant and gorgeous, location is not that much farther(take bus 4stops),... See full review

  • Julia Steptney
  • Mar 22, 2013
Charming and convenient Chicago hotel with free breakfast and Internet

A historic 1920s building adds to the European flavor of this boutique hotel in the exclusive Lincoln Park and Lakeview neighborhoods of Chicago. The Willows Hotel features French reproduction furniture in the lobby, where guests enjoy coffee and tea service with their afternoon cookies. Wake in one of 55 cozy rooms and meander downstairs to a complimentary continental breakfast. Well-located for days of exploring, the Willows Hotel is within walking distance to Lake Michigan, shops and theaters and about a mile from the Lincoln Park Zoo.

Highlights
  • Complimentary continental breakfast
  • Fireside lobby with complimentary newspapers, coffee, tea and afternoon cookies
  • Free access to a local fitness center
  • Near the Lincoln Park Zoo and Wrigley Field
  • Complementary high-speed wireless Internet access throughout the hotel
Rooms

A mere 55 pleasant accommodations at the Willows Hotel welcome guests with a traditional European ambiance in rooms that are both cozy and refined. Guests find a bit of old world charm in the classic furnishings yet appreciate the thoroughly-modern amenities. Free high-speed wireless Internet access at the desk, flat-panel TVs and a mini-bar combine with luxurious robes, complimentary designer toiletries and make-up mirrors. Feel free to request a refrigerator at the Willows Hotel for added convenience.

Features

From the Willows Hotel, guests head off in every direction and soon stumble upon shops, theaters, sidewalk caf├ęs, upscale restaurants, vibrant nightlife and golf courses. Sail off from the harbor or bike or jog along the lakefront. Follow scenic Lake Shore Drive or hop on the Red Line train to the Magnificent Mile downtown. Guests of the Willows Hotel enjoy free high-speed wireless Internet access throughout the hotel and complimentary access to a local Bally Total Fitness for a complete workout away from home.

Transportation
  • O'Hare International Airport (15.8 mi/25.5 km)
  • Midway International Airport (16.4 mi/26.4 km)
  • Several subway stations (0.1 mi/0.2 km)
Attractions
  • Lincoln Park Zoo (1.2 mi/2 km)
  • Wrigley Field (1.3 mi/2 km)
  • Millennium Park (1.5 mi/2.4 km)
  • Magnificent Mile (3 mi/4.8 km)
  • Art Institute of Chicago (4.4 mi/7 km)
  • Navy Pier (4.6 mi/7.4 km)
  • Willis Tower (5.1 mi/8.1 km)
  • Field Museum of Natural History (6.7 mi/10.9 km)
  • McCormick Place (8.5 mi/13.7 km)
Business
  • Complementary high-speed wireless Internet access throughout the hotel

The Willows Hotel Rooms

Deluxe Double Queen Room
Spacious and inviting, these guest rooms feature elegant decor, two queen size beds, work desks, sitting areas, telephones with voice mail, free wireless Internet access, TVs with expanded cable channels, luxury robes, full bath amenities, expanded complimentary continental breakfast, and an evening social with cookies served in the lobby.
Standard Queen Room
These beautiful guest rooms provide fine artwork, elegant wood furnishings, queen size beds, work desks, telephones with voice mail, wireless Internet access, TVs with expanded cable channels, luxury robes, full bath amenities, expanded complimentary continental breakfast, and an evening social with cookies served in the lobby.
Executive King
This stylish room provides classy decor, fine artwork, a luxurious king size bed, work desks, sitting areas, telephones with voice mail, free wireless Internet access, TVs with expanded cable channels, luxury robes, full bath amenities, complimentary continental breakfast and 24 hour coffee and tea service with afternoon cookies served in the lobby.

Amenities

  • Free continental breakfast
  • Free internet
General
Concierge
Activities
Fitness center or spa
Dining
Free continental breakfast
Internet
Free internet
Parking
Parking

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Hotel Map

41.9339 -87.6435
Area served
Chicago, IL Lincoln park/Lake View/Wrigleyville Halsted Street Lake view, IL Wrigleyville, il
Nearby airports
O'Hare & Midway International Airports
Area description
Lake Michigan, Lincoln Park, Lincoln Zoo, Wrigley Field,(Cubs) Lake View (BoysTown) Halsted sreet. 10 min. from North Michigan avenue Excellent public transportation.

Nearby points of interest

  • Victory Gardens Theater: 0.6 mi
  • Biograph Theater: 0.6 mi
  • Peggy Notebaert Museum: 0.7 mi
  • Lincoln Park Zoo: 1 mi
  • Lincoln Park: 1 mi
  • Wrigley Field: 1.2 mi
  • Second City: 1.2 mi
  • North Avenue Beach: 1.4 mi
  • Steppenwolf Theatre: 1.5 mi
  • History Museum: 1.7 mi
  • Chicago Historical Society: 2.2 mi
  • Michigan Avenue: 2.2 mi
  • Oak Street Beach: 2.4 mi
  • Kendall College: 2.4 mi
  • Washington Square Park: 2.5 mi
  • Victory Gardens Theater: 0.6 mi
  • Biograph Theater: 0.6 mi
  • Peggy Notebaert Museum: 0.7 mi
  • Lincoln Park Zoo: 1 mi
  • Lincoln Park: 1 mi
  • Wrigley Field: 1.2 mi
  • Second City: 1.2 mi
  • North Avenue Beach: 1.4 mi
  • Steppenwolf Theatre: 1.5 mi
  • History Museum: 1.7 mi
  • Chicago Historical Society: 2.2 mi
  • Michigan Avenue: 2.2 mi
  • Oak Street Beach: 2.4 mi
  • Kendall College: 2.4 mi
  • Washington Square Park: 2.5 mi
  • Polish Museum of America: 2.5 mi
  • Water Tower: 2.6 mi
  • John Hancock Center: 2.6 mi
  • Drury Lane Theatre: 2.7 mi
  • Holy Name Cathedral: 2.7 mi
  • Seneca Park: 2.8 mi
  • Museum of Contemporary Art: 2.8 mi
  • Lake Shore Park: 2.8 mi
  • Terra Museum of American Art: 2.9 mi
  • Chicago - Mag Mile - Wacker Dr: 2.9 mi
  • North Michigan Avenue: 3.1 mi
  • Tribune Tower: 3.2 mi
  • Museum of Broadcast Communications: 3.2 mi
  • Wrigley Building: 3.2 mi
  • Merchandise Mart: 3.2 mi
  • Marina City: 3.3 mi
  • Lake Point Tower: 3.3 mi
  • Harold Washington College: 3.4 mi
  • Chicago Theater: 3.5 mi
  • Children Museum: 3.5 mi
  • Goodman Theatre: 3.5 mi
  • Navy Pier: 3.5 mi
  • Oriental Theatre: 3.5 mi
  • Cadillac Palace Theatre: 3.5 mi
  • Prudential Plaza: 3.5 mi
  • City Hall: 3.5 mi
  • Museum of Holography: 3.6 mi
  • Macys: 3.6 mi
  • Opera House: 3.6 mi
  • Chicago Cultural Center: 3.6 mi

Hotel Policies

Check-in:
1500
Check-out:
1100

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (110)

Ratings and reviews for The Willows Hotel

Overall score

4 / 5
5.01.0
110 out of 110
Amenities:
3.7
Room cleanliness:
4.4
Hotel staff:
4.5
Room comfort:
4
Location:
4.5
Value:
4.1

90% would recommend to a friend.

Sort by:
Review of The Willows Hotel

Reviewer score

4
5.01.0
Anonymous
Elk River, MN
Apr 17, 2011

Great Service

We went to a concert at the aragon ballroom in chicago. it was nearby and the people at the front desk were very helpful in giving directions to places and everyone was very nice. the lobby had free coffee 24/7 and a great continental breakfast all for free! i loved it and if i go again i will choose the willows.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
5
Review of The Willows Hotel

Reviewer score

4
5.01.0
Anonymous
Elk River, MN
Apr 17, 2011

Great Service

We went to a concert at the aragon ballroom in chicago. it was nearby and the people at the front desk were very helpful in giving directions to places and everyone was very nice. the lobby had free coffee 24/7 and a great continental breakfast all for free! i loved it and if i go again i will choose the willows.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
5
Review of The Willows Hotel

Reviewer score

4
5.01.0
Anonymous
Lakeland, FL
Mar 26, 2011

Great Find

Room was stocked with drinks and snacks and very reasonable. TV was wall mounted and a decent size. Soft rooms in closet for guests. Walking distance to plenty of food. Felt like it was a safe neighborhood.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Review of The Willows Hotel

Reviewer score

4
5.01.0
Anonymous
Lakeland, FL
Mar 26, 2011

Great Find

Room was stocked with drinks and snacks and very reasonable. TV was wall mounted and a decent size. Soft rooms in closet for guests. Walking distance to plenty of food. Felt like it was a safe neighborhood.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Review of The Willows Hotel

Reviewer score

3
5.01.0
Repeat Charleston Traveller
Business
Indianapolis
Nov 22, 2010

Clean, price is right

Traveling for business and room was well located; nice neighborhood. Tried to open a window which came out of its tracks; nearly dropped the loose pane. Head of bed was right next to entry door, which was awkward. Well stocked fridge.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
3
Room comfort:
3
Location:
4
Value:
4
Trip purpose:

Business

Review of The Willows Hotel

Reviewer score

3
5.01.0
Repeat Charleston Traveller
Business
Indianapolis
Nov 22, 2010

Clean, price is right

Traveling for business and room was well located; nice neighborhood. Tried to open a window which came out of its tracks; nearly dropped the loose pane. Head of bed was right next to entry door, which was awkward. Well stocked fridge.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
3
Room comfort:
3
Location:
4
Value:
4
Trip purpose:

Business

Review of The Willows Hotel

Reviewer score

4
5.01.0
Anonymous
Berkeley, CA
Jun 19, 2010

Fine small hotel

We liked the neighborhood location and the hotel. It's an old apartment building (1922) that was redone as a hotel around 2002. Staff was young, professional, very nice. Parking on the street is possible if you have a compact car but forget it if you have a mid or full-sized car. Good health club nearby is included. Internet was included but sometimes not working with my computer but worked well with iPhone and iPad. The worst aspect was trying to figure out how the television worked. Never figured out how to get pay movies. However, we found a great move theater nearby with top international films (Century Shopping Center on Clark St). The shopping center also has a good hair/beauty school with very low prices. All in all, a very good place to stay.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
4
Value:
4
Dining tip: Short walk from hotel

Try Erwin's Restaurant, 2925 North Halsted Street, for a good nearby meal; a bit of an upscale neighborhood restaurant but not too pricey.

Review of The Willows Hotel

Reviewer score

4
5.01.0
Anonymous
Berkeley, CA
Jun 19, 2010

Fine small hotel

We liked the neighborhood location and the hotel. It's an old apartment building (1922) that was redone as a hotel around 2002. Staff was young, professional, very nice. Parking on the street is possible if you have a compact car but forget it if you have a mid or full-sized car. Good health club nearby is included. Internet was included but sometimes not working with my computer but worked well with iPhone and iPad. The worst aspect was trying to figure out how the television worked. Never figured out how to get pay movies. However, we found a great move theater nearby with top international films (Century Shopping Center on Clark St). The shopping center also has a good hair/beauty school with very low prices. All in all, a very good place to stay.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
4
Value:
4
Dining tip: Short walk from hotel

Try Erwin's Restaurant, 2925 North Halsted Street, for a good nearby meal; a bit of an upscale neighborhood restaurant but not too pricey.

Review of The Willows Hotel

Reviewer score

5
5.01.0
Anonymous
Washington, Pa
Apr 27, 2010

peaceful repose

We really enjoyed our stay at the willows. The staff was courteous, friendly, and helpful. Quiet location and during the night we didn't hear any plumbing noises or noisy, late night guests. Great location for dining, sightseeing, and visiting family. Local public transportation is awesome. Cookies in the lobby after a day of sightseeing.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Dining tip: Short walk from hotel

The neighborhood abounds in a very diverse selection of restaurants. Everything from burghers and pizza to steaks, oriental, and middle eastern fare. We've eaten breakfast at the Grove, only a short walk to Diversey, and have liked it every time. All this with in walking distance of the Willows.

Review of The Willows Hotel

Reviewer score

4
5.01.0
Female Exec
Business
New York
Apr 24, 2010

Excellent, but no business center

Well-located, friendly staff. Don't accept the 2 front rooms - too small and too noisy, but other rooms are great, and the desk staff will move you upon request. Beds are EXTREMELY comfortable and luxurious. No business center. Continental breakfast included only plain bagels for breakfast bread selection.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
4
Value:
4
Trip purpose:

Business

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