Rate and special offer based on Check-in: Nov 6, 2014 Check-out: Nov 7, 2014

The Willows Hotel

3 stars
555 West Surf Street, Chicago, IL 60657
Hotel Overview
Reviewer score
3.9
out of 5
76 reviews
Great quaint place to stay

Have stayed here on multiple occasions. Rooms are clean and comfortable. Staff is pleasant and... See full review

  • CAJB
  • Sep 3, 2014
One night in Chicago

Stayed here for a concert at Wrigley Field. Great Staff and hotel for a stay in the Lincoln Park area! See full review

  • Beechcraft 36
  • Jul 21, 2014
Charming and convenient Chicago hotel with free breakfast and Internet

A historic 1920s building adds to the European flavor of this boutique hotel in the exclusive Lincoln Park and Lakeview neighborhoods of Chicago. The Willows Hotel features French reproduction furniture in the lobby, where guests enjoy coffee and tea service with their afternoon cookies. Wake in one of 55 cozy rooms and meander downstairs to a complimentary continental breakfast. Well-located for days of exploring, the Willows Hotel is within walking distance to Lake Michigan, shops and theaters and about a mile from the Lincoln Park Zoo.

Highlights
  • Complimentary continental breakfast
  • Fireside lobby with complimentary newspapers, coffee, tea and afternoon cookies
  • Free access to a local fitness center
  • Near the Lincoln Park Zoo and Wrigley Field
  • Complementary high-speed wireless Internet access throughout the hotel
Rooms

A mere 55 pleasant accommodations at the Willows Hotel welcome guests with a traditional European ambiance in rooms that are both cozy and refined. Guests find a bit of old world charm in the classic furnishings yet appreciate the thoroughly-modern amenities. Free high-speed wireless Internet access at the desk, flat-panel TVs and a mini-bar combine with luxurious robes, complimentary designer toiletries and make-up mirrors. Feel free to request a refrigerator at the Willows Hotel for added convenience.

Features

From the Willows Hotel, guests head off in every direction and soon stumble upon shops, theaters, sidewalk caf├ęs, upscale restaurants, vibrant nightlife and golf courses. Sail off from the harbor or bike or jog along the lakefront. Follow scenic Lake Shore Drive or hop on the Red Line train to the Magnificent Mile downtown. Guests of the Willows Hotel enjoy free high-speed wireless Internet access throughout the hotel and complimentary access to a local Bally Total Fitness for a complete workout away from home.

Transportation
  • O'Hare International Airport (15.8 mi/25.5 km)
  • Midway International Airport (16.4 mi/26.4 km)
  • Several subway stations (0.1 mi/0.2 km)
Attractions
  • Lincoln Park Zoo (1.2 mi/2 km)
  • Wrigley Field (1.3 mi/2 km)
  • Millennium Park (1.5 mi/2.4 km)
  • Magnificent Mile (3 mi/4.8 km)
  • Art Institute of Chicago (4.4 mi/7 km)
  • Navy Pier (4.6 mi/7.4 km)
  • Willis Tower (5.1 mi/8.1 km)
  • Field Museum of Natural History (6.7 mi/10.9 km)
  • McCormick Place (8.5 mi/13.7 km)
Business
  • Complementary high-speed wireless Internet access throughout the hotel

The Willows Hotel Rooms

Deluxe Double Queen Room
Spacious and inviting, these guest rooms feature elegant decor, two queen size beds, work desks, sitting areas, telephones with voice mail, free wireless Internet access, TVs with expanded cable channels, luxury robes, full bath amenities, expanded complimentary continental breakfast, and an evening social with cookies served in the lobby.
Standard Queen Room
These beautiful guest rooms provide fine artwork, elegant wood furnishings, queen size beds, work desks, telephones with voice mail, wireless Internet access, TVs with expanded cable channels, luxury robes, full bath amenities, expanded complimentary continental breakfast, and an evening social with cookies served in the lobby.
Executive King
This stylish room provides classy decor, fine artwork, a luxurious king size bed, work desks, sitting areas, telephones with voice mail, free wireless Internet access, TVs with expanded cable channels, luxury robes, full bath amenities, complimentary continental breakfast and 24 hour coffee and tea service with afternoon cookies served in the lobby.

Amenities

  • Free continental breakfast
  • Free internet
General
Concierge
Activities
Fitness center or spa
Dining
Free continental breakfast
Internet
Free internet
Parking
Parking

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Hotel Map

41.9339 -87.6435
Area served
Chicago, IL Lincoln park/Lake View/Wrigleyville Halsted Street Lake view, IL Wrigleyville, il
Nearby airports
O'Hare & Midway International Airports
Area description
Lake Michigan, Lincoln Park, Lincoln Zoo, Wrigley Field,(Cubs) Lake View (BoysTown) Halsted sreet. 10 min. from North Michigan avenue Excellent public transportation.

Nearby points of interest

  • Victory Gardens Theater: 0.6 mi
  • Biograph Theater: 0.6 mi
  • Peggy Notebaert Museum: 0.7 mi
  • Lincoln Park Zoo: 1 mi
  • Lincoln Park: 1 mi
  • Wrigley Field: 1.2 mi
  • Second City: 1.2 mi
  • North Avenue Beach: 1.4 mi
  • Steppenwolf Theatre: 1.5 mi
  • History Museum: 1.7 mi
  • Chicago Historical Society: 2.2 mi
  • Michigan Avenue: 2.2 mi
  • Oak Street Beach: 2.4 mi
  • Kendall College: 2.4 mi
  • Washington Square Park: 2.5 mi
  • Victory Gardens Theater: 0.6 mi
  • Biograph Theater: 0.6 mi
  • Peggy Notebaert Museum: 0.7 mi
  • Lincoln Park Zoo: 1 mi
  • Lincoln Park: 1 mi
  • Wrigley Field: 1.2 mi
  • Second City: 1.2 mi
  • North Avenue Beach: 1.4 mi
  • Steppenwolf Theatre: 1.5 mi
  • History Museum: 1.7 mi
  • Chicago Historical Society: 2.2 mi
  • Michigan Avenue: 2.2 mi
  • Oak Street Beach: 2.4 mi
  • Kendall College: 2.4 mi
  • Washington Square Park: 2.5 mi
  • Polish Museum of America: 2.5 mi
  • Water Tower: 2.6 mi
  • John Hancock Center: 2.6 mi
  • Drury Lane Theatre: 2.7 mi
  • Holy Name Cathedral: 2.7 mi
  • Seneca Park: 2.8 mi
  • Museum of Contemporary Art: 2.8 mi
  • Lake Shore Park: 2.8 mi
  • Terra Museum of American Art: 2.9 mi
  • Chicago - Mag Mile - Wacker Dr: 2.9 mi
  • North Michigan Avenue: 3.1 mi
  • Tribune Tower: 3.2 mi
  • Museum of Broadcast Communications: 3.2 mi
  • Wrigley Building: 3.2 mi
  • Merchandise Mart: 3.2 mi
  • Marina City: 3.3 mi
  • Lake Point Tower: 3.3 mi
  • Harold Washington College: 3.4 mi
  • Chicago Theater: 3.5 mi
  • Children Museum: 3.5 mi
  • Goodman Theatre: 3.5 mi
  • Navy Pier: 3.5 mi
  • Oriental Theatre: 3.5 mi
  • Cadillac Palace Theatre: 3.5 mi
  • Prudential Plaza: 3.5 mi
  • City Hall: 3.5 mi
  • Museum of Holography: 3.6 mi
  • Macys: 3.6 mi
  • Opera House: 3.6 mi
  • Chicago Cultural Center: 3.6 mi

Hotel Policies

Check-in:
1500
Check-out:
1100

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (76)

Ratings and reviews for The Willows Hotel

Overall score

3.9 / 5
5.01.0
76 out of 76
Amenities:
3.7
Room cleanliness:
4.4
Hotel staff:
4.5
Room comfort:
3.9
Location:
4.4
Value:
4.1

88% would recommend to a friend.

Sort by:
Review of The Willows Hotel

Reviewer score

4
5.01.0
Female Exec
Business
New York
Apr 24, 2010

Excellent, but no business center

Well-located, friendly staff. Don't accept the 2 front rooms - too small and too noisy, but other rooms are great, and the desk staff will move you upon request. Beds are EXTREMELY comfortable and luxurious. No business center. Continental breakfast included only plain bagels for breakfast bread selection.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
4
Value:
4
Trip purpose:

Business

Review of The Willows Hotel

Reviewer score

3
5.01.0
ArtsGrandma
Business
Denver, CO
Apr 19, 2010

"Pleasant atmosphere"

We picked this hotel for the location because it was close to my son's home, so it was convenient for family members to transport us when the distances to destinations were too far to walk. It's in the Lakeview/Lincoln Park area, so there are many restaurants and other amenities, typical of Chicago neighborhoods My daughters and I liked the European feel to the hotel, though others might have found that a minus: small "lift," friendly lobby atmosphere for the continental breakfast. The only downside for us had to do with linens; they changed the towels even though we had left them hanging for an additional use, and when they did that, they neglected to leave a third set for our party of three. Only two drinking glasses were in the room, also. The staff was courteous and helpful.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
4
Room comfort:
3
Location:
4
Value:
3
Trip purpose:

Business

Dining tip: Short walk from hotel

Chicago is known for its neighborhoods, so take the time to stroll around this one a mile or so in any direction. You'll find a variety of restaurants and bars and interesting shops, as well as standard chains. Since it's right off Broadway, it's easy to get around. Walk, walk, walk; it's the best way to get a feel for Chicago.

Review of The Willows Hotel

Reviewer score

4
5.01.0
ajk
Business
Iowa City, Iowa
Mar 21, 2010

Willow Hotel very good

Very nice hotel with key location to Lake Michigan, neighborhood shopping and dining and convenient to transit rail to downtown Chicago. Restful queen beds. Heated bathroom floors(?). Near-by parking. Clean. Breakfast quite sufficient. Helpful and polite staff.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
5
Value:
5
Trip purpose:

Business

Dining tip: Short walk from hotel

[@]

Review of The Willows Hotel

Reviewer score

4
5.01.0
Anonymous
Business
Ralston,Ne
Mar 9, 2010

great free breakfast and good location!

This was really nice surprise. The rooms were very plush and cozy. The size was larger than I expected for being downtown in a older building. Had steam heat that worked well,was not noisy. Staff was good . Will return as soon as possible.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Dining tip: Short walk from hotel

Nora's dinner,good food

Review of The Willows Hotel

Reviewer score

4
5.01.0
D KASH
Business
EL PASO
Mar 8, 2010

OVERALL, I CAN'T COMPLAIN! NICE!!

THE HOTEL WAS MUCH BETTER THAN EXPECTED ESPECIALLY FOR THE PRICE I PAID. MY ONLY COMPLAINT IS THAT I WISH I HAD KNOWN IN ADVANCE THAT I WOULD BE PAYING $22.00/ PER DAY FOR PARKING BECAUSE I DIDN'T INCLUDE THAT IN MY SPENDING BUDGET, BUT THE ROOM WAS CLEAN, HOTEL WAS CLOSE DOWNTOWN AND THEY SERVED BREAKFAST.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
3
Value:
4
Trip purpose:

Business

Review of The Willows Hotel

Reviewer score

4
5.01.0
Anonymous
Business
Ohio
Mar 2, 2010

Great stay

The staff was very friendly towards us and very accomodating as well. The free breakfast each morning was a wonderful touch and we did not expect to find the selection of food that they offered. The rooms were clean and comfortable, although a little small.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
4
Location:
4
Value:
5
Trip purpose:

Business

Review of The Willows Hotel

Reviewer score

5
5.01.0
Not A Neat-Freak
Business
Indianapolis, IN
Feb 28, 2010

Hidden Gem in a great hood!

This place is a great find. The neighborhood is awesome and has some of my favorite restaurants from when I lived in Chicago, plus a few new ones i'd like to try. Really great vintage feel in the lobby and the rooms. Friendly service and easy parking considering the neighborhood (unlimited in and out in a garage for 22/day is exceptionally reasonable in my opinion). We had our dog with us for about an hour and they were happy to let us hold her in the lobby until we could drop her at the inlaw's. Rooms were small but well furnished and decorated. Loved that they had a ceiling fan! Cheap prices at the mini-bar if needed. The heater in the room was way too hot and we couldn't figure out how to control it, but once we just shut it off we were comfortable. Soap/shampoo dispensers instead of those little bottles were also a nice touch. Complimentary breakfast was handy (but La Creperie is right around the corner if you want an amazing breakfast!). Our room was right next to the stairs/elevator, but was only noisy in the morning, not a big deal. The room was exceptionally clean too. Overall a wonderful stay!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Dining tip: Short walk from hotel

La Creperie

Review of The Willows Hotel

Reviewer score

4
5.01.0
mirandy
Business
St. Louis, mO
Feb 27, 2010

Fantastic 3 day stay!

The staff was very friendly. Gave great recommendations on where to go and what to do around town! Rooms were always clean and front desk helped in any way they could. I would definitely stay here again!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
4
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
5
Trip purpose:

Business

Review of The Willows Hotel

Reviewer score

4
5.01.0
Anonymous
Business
Dayton, OH
Feb 16, 2010

Very nice!

The hotel was very comfortable. There was more than enough room for three people. Coffee, decaf and regular, and tea were available 24 hours. The staff were wonderful at answering questions and giving directions.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
4
Value:
5
Trip purpose:

Business

Dining tip: Short walk from hotel

There was a wonderful Thai restaurant on Belmont. It was very small with limited seating but the food was delicious. It appeared to be very popular.

Review of The Willows Hotel

Reviewer score

4
5.01.0
Anonymous
Business
falls church va
Feb 16, 2010

Willows Hotel

price plus location, hands down one of the best deals going. only drawback is that it is several blocks from the closest el, and we were traveling with three kids. old building with lots of character, large rooms with small closets, very comfy beds, clean, good continental breakfast, 24 hour tea and coffee. walkable to good restaurants.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
3
Value:
5
Trip purpose:

Business

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