Rate and special offer based on Check-in: May 24, 2013 Check-out: May 25, 2013

The Westin Chicago River North

4 stars
320 North Dearborn Street, Chicago, IL 60654
Hotel Overview
Reviewer score
3.9
out of 5
51 reviews
Hotel review

Nice bed, quiet, good breakfast though a bit expensive See full review

  • Edward Chicago trip
  • May 14, 2013
As expected!

The Westin is a great hotel. Very convenient location, very professional and friendly staff and... See full review

  • HedFxr
  • Jul 2, 2012
Luxury and comfort steps away from main Chicago shopping areas
The Westin Chicago River North, located within minutes of financial and shopping districts of Chicago, makes it ideal for guests traveling for business or leisure. This AAA Four-Diamond award-winning hotel provides comfort and convenience in a relaxed and peaceful atmosphere. Guests have access to a wide range of facilities and amenities, including a fully equipped business and fitness center and sauna. The Westin Chicago River North is near to many trendy Chicago restaurants, providing plenty of dining options.
3 Reasons To Stay
  • Situated only minutes away from Chicago city center
  • Spectacular views of the Chicago River
  • Fully equipped gym and massage services on-site
The Westin Chicago River North Rooms
Accommodations at the Westin Chicago North consist of a combination of guest rooms and suites. All feature a wide range of amenities, as well as stunning views of the Chicago skyline and Chicago River. The guest rooms are equipped with TVs with movie channels and luxury marble bathrooms. Refreshments, such as tea and coffee, are included in every room, while guests who opt to stay in the suites have access to extra amenities, including iMac computers, free high-speed Internet access, complimentary breakfast, and luxury bathroom and bedroom accessories. Accommodation is spacious, with some suites extending to more than 1,200 square feet of floor space. Anyone traveling on business is likely to appreciate the selection of convenient amenities offered in some suites, which is typically a work desk and telephones with voice mail. The Westin Chicago River North offers an executive club, which provides access to extra in-room amenities, as well as entry to the on-site lounge. There are also rooms featuring disabled facilities. Prospective guests should be aware that this is a nonsmoking hotel.
Things To Do
  • Huron Street museums and galleries (0.6 mi/0.9 km)
  • Michigan Avenue (0.9 mi/1.5 km)
  • Millennium Park (1 mi/1.7 km)
Policies and fees
Smoke-free policy

This is not a comprehensive list of fees. Any amounts listed above may not include taxes and are subject to change.

The Westin Chicago River North Rooms

Traditional
Description not provided

Amenities

  • High-speed internet
  • Smoke-free policy
General
Air conditioned
Smoke-free policy
Concierge
Pets allowed
Activities
Fitness center or spa
Sauna
Children's activities
Dining
Bar/Lounge
Restaurant
Coffee maker in room
Room service
Services
24 hour front desk
Business center
Maid service
Laundry service
Express checkout
Concierge desk
Safe deposit box
Shops/Commercial services
Meeting/Banquet facilities
Porters
Gift shop
Internet
High-speed internet
Parking
Valet parking
Accessibility
Accessible facilities
Accessible rooms
Room
Television with cable
AM/FM alarm clock
Mini bar
Free newspaper
Hairdryer in room
Fire alarm with light
Cribs available
In room movies
Sitting area
Iron
Ironing board
Smoke detectors

Recommendations for you

Customers who viewed The Westin Chicago River North also booked these hotels.

Reviewer score 4.1 out of 5
Reviewer score 3.3 out of 5
Reviewer score 4.2 out of 5

Hotel Map

41.8882 -87.6295
Area served
Oak Lawn, Bellwood, Cicero, Park Ridge, Elk Grove Village, Hoffman Estates, Joliet, Des Plaines, Northbrook, Naperville, Oak Brook, Palos Heights, Prospect Heights, Ravinia Park, Rosemont, Wheaton
Nearby airports
Chicago Midway International Airport, (MDW), 14.00, MI; O'Hare International Airport, (ORD), 20.00, MI;
Area description
Downtown

Nearby points of interest

  • Marina City: 0 mi
  • Museum of Broadcast Communications: 0.1 mi
  • Harold Washington College: 0.2 mi
  • Chicago Theater: 0.2 mi
  • Goodman Theatre: 0.2 mi
  • Oriental Theatre: 0.3 mi
  • Wrigley Building: 0.3 mi
  • Merchandise Mart: 0.3 mi
  • Marshall Fields: 0.3 mi
  • City Hall: 0.3 mi
  • Cadillac Palace Theatre: 0.3 mi
  • Tribune Tower: 0.3 mi
  • North Michigan Avenue: 0.4 mi
  • Chicago Cultural Center: 0.4 mi
  • Chicago - Mag Mile - Wacker Dr: 0.4 mi
  • Marina City: 0 mi
  • Museum of Broadcast Communications: 0.1 mi
  • Harold Washington College: 0.2 mi
  • Chicago Theater: 0.2 mi
  • Goodman Theatre: 0.2 mi
  • Oriental Theatre: 0.3 mi
  • Wrigley Building: 0.3 mi
  • Merchandise Mart: 0.3 mi
  • Marshall Fields: 0.3 mi
  • City Hall: 0.3 mi
  • Cadillac Palace Theatre: 0.3 mi
  • Tribune Tower: 0.3 mi
  • North Michigan Avenue: 0.4 mi
  • Chicago Cultural Center: 0.4 mi
  • Chicago - Mag Mile - Wacker Dr: 0.4 mi
  • Prudential Plaza: 0.4 mi
  • Shubert Theatre: 0.4 mi
  • State Street: 0.4 mi
  • Harris Theater: 0.5 mi
  • Terra Museum of American Art: 0.5 mi
  • Cloud Gate: 0.5 mi
  • Bank of America Theatre: 0.5 mi
  • Pritzker Pavilion: 0.5 mi
  • Crown Fountain: 0.6 mi
  • Holy Name Cathedral: 0.6 mi
  • Opera House: 0.6 mi
  • Chicago Mercantile Exchange: 0.6 mi
  • Symphony Center: 0.7 mi
  • Art Institute of Chicago: 0.7 mi
  • Chicago Architecture Foundation: 0.7 mi
  • Carson Pirie Scott: 0.7 mi
  • Seneca Park: 0.7 mi
  • Chicago Board of Trade: 0.7 mi
  • Washington Square Park: 0.8 mi
  • Museum of Contemporary Art: 0.8 mi
  • Sears Tower: 0.8 mi
  • Drury Lane Theatre: 0.8 mi
  • John Hancock Center: 0.8 mi
  • Harold Washington Library: 0.8 mi
  • Water Tower: 0.8 mi
  • Lake Shore Park: 0.8 mi
  • Yacht Club: 0.9 mi
  • Union Station: 0.9 mi
  • Auditorium Building: 0.9 mi
  • Lake Point Tower: 0.9 mi

Hotel Policies

Check-in:
03:00 PM
Check-out:
12:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

Back to menu Return to top

Guest Reviews (51)

Ratings and reviews for The Westin Chicago River North

Overall score

3.9 / 5
51 out of 51
Amenities:
3.8
Room cleanliness:
4.3
Hotel staff:
4
Room comfort:
4.3
Location:
4.5
Value:
3.9

84% would recommend to a friend.

Sort by:
Review this hotel
Review of The Westin Chicago River North

Reviewer score

4
anteem
Seattle, WA
Aug 5, 2009

Great location, staff and atmosphere

The hotel was in a perfect location for accessing transit, recreation and restaurants. We loved walking along the river and were a mile or less from any place we wanted to walk. The Club Level was worth the extra cost, we took advantage of the continental breakfast, appetizers in the evening, fitness center (with great equipment and even a free 10 minute seated massage!) and iMac in the room. Overall a great experience.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Review of The Westin Chicago River North

Reviewer score

4
Anonymous
dover
Jul 29, 2009

enjoyable

close to resturants and shopping and is centrally located for most of the attractions.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
4
Value:
4
Dining tip: Short walk from hotel

the waterfront resturant is located next door to the hotel and the food was great and the price was very reasonable

Review of The Westin Chicago River North

Reviewer score

4
Anonymous
Business
Long Island, New YOrk
Jul 10, 2009

Great Value

Afterr a day of work, I was able to relax in a beautiful room that was spacious, private and certainly felt like I paid double for it....clean, restful and more than worth my money - I will be back!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
4
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Dining tip: Short walk from hotel

Have a wonderful meal along the river and watch the sights and scenes of Chicago pass by...fabulous experience!

Review of The Westin Chicago River North

Reviewer score

4
Anonymous
Boston , MA
Jun 27, 2009

Nice hotel

Overall we loved our stay, we got an executive floor , and a room looking over the river, it was really nice sitting on the chaise and looking out the windows. The restaurant was closed but the lounge was great. Rooms are aging, but ours was very nice still. They are conserving - we had one bar of soap for three nights. We had to ask for more. The robes were getting worn and old.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
5
Location:
5
Value:
4
Sightseeing tip: Short walk from hotel

The location is not bad, although it is not right on Michigan Ave, it is minutes away and it's tucked between the river and Millenium park and the middle of Michigan ave, so actually it was a perfect location and a short walk to ferry stop away from Navy pier.

Review of The Westin Chicago River North

Reviewer score

4
soby
waukegan, il
Jun 7, 2009

Westin

The service was great and at a reasonable price. We requested extra towels and we got them right away, and then they even followed up to see if we got them. I would come back if I had a chance. I highly recommend it.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
5
Hotel staff:
3
Room comfort:
5
Location:
5
Value:
4
Review of The Westin Chicago River North

Reviewer score

5
Anonymous
Business
Pittsburg, CA
Sep 3, 2008

Very hip and chic hotel. Very contemporary.

I enjoyed my stay at the Westin. All of the features were gorgeous. This hotel was centrally located and within walking distance of lots of eatiers and historic sites. I didn't need a car or feel the need to take a taxi. I did have guests stay over and was unaware of the VERY expensive valet service, I'll know not to have that happen again.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Dining tip: Short walk from hotel

This hotel is seconds from the lovely Chicago River. There is an off-street entrance and also an entrance from the hotel. I spent many day and nights watching boaters go up and down the river. This river and its historic vibe reminded me of Paris' Seine River

Review of The Westin Chicago River North

Reviewer score

5
Anonymous
Business
Auburn
Jun 17, 2008

Flawless Service

The Westin at River North in Chicago is a great place to stay. Right off the Magnificent Mile, it is convenient to the CTA ( public transportation ). The hotel staff could not do enough for you - every request I had was courteously respondedto immediately. The daily brunch is good value for the money ( around $ 20.00 ) It is very peaceful and quiet. The rooms were immaculate and the ambience encourages relaxation......

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Sightseeing tip: Short walk from hotel

All kinds of great shopping and restaurants are within walking distance of the hotel, along with the House of Blues which is right across the street.

Review of The Westin Chicago River North

Reviewer score

2
Anonymous
USA
May 25, 2008

Great room, loud neighbors

The Westin Chicago River North has large, comfortable rooms, but they do not keep out the sound from the hallway or surrounding rooms. Our second night we were kept awake all night long by a loud wedding party; around 4:00 a.m. the manager of the hotel finally threatened to make the party members leave the property if they did not quiet down. When we complained the next day to the front desk, they offered to move us to another room, but said they had two more wedding parties checking in that day, and could not guarantee that we would not be subjected to more of the same type of noise if we moved. Location of the hotel is wonderful, close to all types of restaurants, attractions, and public transportation. I would think twice before staying at this Westin property again, they didn't seem too concerned that we were unsatisfied guests.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
5
Hotel staff:
1
Room comfort:
5
Location:
5
Value:
4
Nightlife tip: Short walk from hotel

The House of Blues and Harry Carey's Bar is right across the street.

Review of The Westin Chicago River North

Reviewer score

5
Anonymous
USA
Mar 2, 2008

Very clean and in a nice location

The Westin North River was very comfortable. The rooms were very clean with nice features such as marble floors and counters in the bathroom and a new flat screen TV. There was a nice view of the river and in a central location on the North loop.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
4
Room comfort:
5
Location:
5
Value:
4
Nightlife tip: Short walk from hotel

The House of Blues was directly across from the hotel.

Review of The Westin Chicago River North

Reviewer score

5
Anonymous
Columbus, OH
Feb 17, 2008

Great Hotel

The Westin Chicago River North was a great expereience. The staff was great the location was great and most importanatly the room was amazing and very comfortable.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Dining tip: Short walk from hotel

The hotel is walking distance to Michigan Avenue and tons of great restaurants!

Back to menu Return to top