Rate based on Check-in: Aug 27, 2015 Check-out: Aug 28, 2015

The James Chicago

5 stars
View map of 55 East Ontario, Chicago, IL 60611

Hotel Overview

Reviewer score
4.3
out of 5
18 reviews
Girls trip

The location was great but there were no mirrors beside the bathroom which if with two girls is... See full review

  • Kris P.
  • Jul 15, 2015
Get away

Nice, clean room, great location . Reasonable rates with contemporary furnishings See full review

  • robert r.
  • Mar 26, 2015
The James Chicago - which received recognition on Travel and Leisures Worlds Best Awards - is located on the corner of Rush and Ontario streets steps from Chicagos famous Michigan Avenue shopping district and renowned museums. The 297-room hotel is known for its signature blend of guest-centric service; warmly modern design and liberated touches. Perfect for corporate and social events - The James features 7000 square feet of naturally lit state-of-the-art special event space from leather upholstered seating to the latest in technology such as built-in surround sound and HD SMART TVs. Experience The James as a culinary destination with David Burkes Primehouse - named No. 1 Steakhouse in Chicago by Chicago magazine and craft cocktail lounge JIMMY. All corporate events provide restaurant-style dining menus custom created by the acclaimed steakhouse. Other highlights include space accommodations ranging from 10 to 300 guests; on-site audio/visual team; complimentary business networking lounge; and a dedicated Conference Services Manager to ensure the success of each event from start to finish regardless of the size.

Recommendations for you

Customers who viewed The James Chicago also booked these hotels.

Reviewer score 4.5 out of 5
Reviewer score 4.4 out of 5
Reviewer score 4.3 out of 5

Hotel Map

41.8932 -87.6301
Nearby airports
Chicago Midway Airport, (MDW), 14.00, MI, NE; O Hare International Airport, (ORD), 18.00, MI, SE;
Area description
City Center

Hotel Policies

Check-in:
02:00 PM
Check-out:
02:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by CheapTickets

Ratings and reviews for The James Chicago

Overall score

4.3 / 5
5.01.0
18 out of 18
Amenities:
4.1
Cleanliness:
4.7
Hotel staff:
4.6
Comfort:
4.2
Location:
4.7
Value:
3.8

78% would recommend to a friend.

Sort by:
Review of The James Chicago

Reviewer score

4
5.01.0
Kris P.
Business
N/A
Jul 15, 2015

Girls trip

The location was great but there were no mirrors beside the bathroom which if with two girls is kinda big deal for getting ready. Otherwise the room was nice

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
4
Location:
5
Value:
4
Trip purpose:

Business

Review of The James Chicago

Reviewer score

4
5.01.0
robert r.
Business
N/A
Mar 26, 2015

Get away

Nice, clean room, great location . Reasonable rates with contemporary furnishings

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
3
Comfort:
4
Location:
5
Value:
3
Trip purpose:

Business

Review of The James Chicago

Reviewer score

4
5.01.0
makeupyourownnickname
Business
Brooklyn
Feb 11, 2012

Great Time

The rooms at the hotel are great, even though we didn't dig into the well stocked and thoughtful minibar, we appreciated that it was well laid out with shakers and niceties to make a real cocktail rather than just a few tiny bottles of Jack Daniels. The hotel's restaurant and bar were fantastic and the hotel is conveniently located to get just about anywhere in the city.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
4
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Dining tip: In Hotel

Go to the hotel brunch, it's fantastic

Review of The James Chicago

Reviewer score

5
5.01.0
StefidiNY
Business
New York, NY, USA
Jan 23, 2012

Excellent hotel and location

The hotel is very lovely and I loved how chic it was. It is a block away from the famous Magnificent Mile. DEFINITELY RECOMMEND. On our last day, the hotel even provided us a free ride to the subway station, which connections to the train that takes us to the airport since our flight was late in the evening and we checked out at 2pm. My friend and I loved our experience here.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Review of The James Chicago

Reviewer score

3
5.01.0
dollar
Business
champaign illinos
Sep 24, 2011

mediocre

Disappointment considering the price. Rooms were small and sparce.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
4
Hotel staff:
4
Comfort:
3
Location:
4
Value:
2
Trip purpose:

Business

Review of The James Chicago

Reviewer score

3
5.01.0
dollar
Business
champaign illinos
Sep 24, 2011

mediocre

Disappointment considering the price. Rooms were small and sparce.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
4
Hotel staff:
4
Comfort:
3
Location:
4
Value:
2
Trip purpose:

Business

Review of The James Chicago

Reviewer score

5
5.01.0
Linji - Twitter-atic & Digital 007
Business
Boston MA
Aug 2, 2011

The MoMA of Boutique Hotels

The James differentiated itself as a boutique hotel on a couple of key factors. The staff was friendly and well equip to help, the shower products were quality and eco-conscious, the interior of the room was impeccable with modern class and hospitality. They even had an awesome piece of conceptual art in the lobby one of suit cases stuffed with the contents of a shabby motel giving it a high coolness factor. I also really loved one key detail, checkout was a 2pm so no bum-rushing the service desk to get out. It's also a great location for tourists, close to shopping and Metro. The bed was the best night sleep I've had in weeks, down comforter and fluffy bedding.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

Dining tip: Short walk from hotel

I highly recommend Quartino the Italian tapas place it was *amazing* you can also stop by Ghiridelli Chocolatier for some chocolate and ice cream.

Review of The James Chicago

Reviewer score

5
5.01.0
Linji - Twitter-atic & Digital 007
Business
Boston MA
Aug 2, 2011

The MoMA of Boutique Hotels

The James differentiated itself as a boutique hotel on a couple of key factors. The staff was friendly and well equip to help, the shower products were quality and eco-conscious, the interior of the room was impeccable with modern class and hospitality. They even had an awesome piece of conceptual art in the lobby one of suit cases stuffed with the contents of a shabby motel giving it a high coolness factor. I also really loved one key detail, checkout was a 2pm so no bum-rushing the service desk to get out. It's also a great location for tourists, close to shopping and Metro. The bed was the best night sleep I've had in weeks, down comforter and fluffy bedding.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

Dining tip: Short walk from hotel

I highly recommend Quartino the Italian tapas place it was *amazing* you can also stop by Ghiridelli Chocolatier for some chocolate and ice cream.

Review of The James Chicago

Reviewer score

5
5.01.0
Anonymous
Business
Toronto, ON Canada
Oct 3, 2010

As Tony the Tiger would say "GRRRREAT!"

The hotel and the staff were absolutely amazing! From the minute we arrived to the minute we left they were professional, courteous, and always eager to help!. We found that the concierge desk had great recommendations for food and attractions, the doormen always had a welcoming smile on their faces and the front desk staff were beyond helpful! The hotel room itself was very modern, stylish, classy and very clean. The little things that were done, such as evening bed turn down, courtesy umbrellas and orange slices in the water in the fitness centre, were a nice surprise! Above all, you can really not get a better location! I am not sure what could have made our first visit to the windy city any better! Next time I go back, I am staying there and I would not hesitate to recommend The James Hotel!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Money-saving tip: Short walk from hotel

Hot Tix - we were able to see Billy Elliott at 51% off the ticket price! It is a service that seems very underused compared to other destinations such as NYC or Las Vegas!

Review of The James Chicago

Reviewer score

5
5.01.0
Anonymous
Business
Toronto, ON Canada
Oct 3, 2010

As Tony the Tiger would say "GRRRREAT!"

The hotel and the staff were absolutely amazing! From the minute we arrived to the minute we left they were professional, courteous, and always eager to help!. We found that the concierge desk had great recommendations for food and attractions, the doormen always had a welcoming smile on their faces and the front desk staff were beyond helpful! The hotel room itself was very modern, stylish, classy and very clean. The little things that were done, such as evening bed turn down, courtesy umbrellas and orange slices in the water in the fitness centre, were a nice surprise! Above all, you can really not get a better location! I am not sure what could have made our first visit to the windy city any better! Next time I go back, I am staying there and I would not hesitate to recommend The James Hotel!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Money-saving tip: Short walk from hotel

Hot Tix - we were able to see Billy Elliott at 51% off the ticket price! It is a service that seems very underused compared to other destinations such as NYC or Las Vegas!

Back to menu Return to top