Rate and special offer based on Check-in: Aug 31, 2014 Check-out: Sep 1, 2014

Sheraton Chicago Hotel & Towers

4 stars
301 East North Water Street, Chicago, IL 60611
Hotel Overview
Reviewer score
3.9
out of 5
291 reviews
Great Location, Nice Hotel

I recently stayed at this hotel for a volleyball tournament. I loved the location and the price... See full review

  • pennylan13
  • Jul 21, 2014
Perfect location

We just returned from a fabulous 4th of July stay Chicago! We were thrilled to get the "perfect"... See full review

  • Karl V
  • Jul 8, 2014
The Sheraton Chicago Hotel & Towers is Chicago's premier downtown riverfront hotel, and with recent improvements, we're better than ever. Enjoy deluxe, refreshed accommodations featuring the sumptuous Sheraton Sweet Sleeper Bed with crisp white linens, flat-screen TVs, in-room safes, coffee makers, mini-bars, and cable television with movies and video games. Six distinctive restaurants and lounges, including the acclaimed Shula's Steak House and our brand-new LB Bistro and Patisserie for breakfast and lunch, are sure to satisfy your appetite. To reconnect with loved ones in an inviting atmosphere over coffee or a treat, stop by our elegant lobbys new Link@Sheraton experienced with Microsoft. We are just off Michigan Avenue and within a short walk of Navy Pier, Millennium Park, museums, shopping, and entertainment. Our hotel offers spectacular views of the Chicago River, Lake Michigan, or the city skyline. Work away the day's pressures in our complete health club with modern exercise equipment. Enjoy a relaxing swim in the indoor pool, or try a rejuvenating massage or sauna. Experience Chicago's finest at the updated Sheraton Chicago Hotel & Towers!

Sheraton Chicago Hotel & Towers Rooms

Traditional
Description not provided

Amenities

  • High-speed internet
  • Heated pool
  • Non Smoking
General
Non Smoking
Concierge
Pet friendly
Activities
Heated pool
Dining
Bar/Lounge
Restaurant
Coffee maker in room
Room service
Services
24 hour front desk
Business center
Maid service
Laundry service
Concierge desk
Shops/Commercial services
Tour desk
Meeting/Banquet facilities
Gift shop
Internet
High-speed internet
Parking
Valet parking
Accessibility
Accessible facilities
Room
Safe
Hairdryer in room
Fire alarm with light
Cribs available
Temperature control

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Reviewer score 4.6 out of 5

Hotel Map

41.8896 -87.6192
Area served
Northbrook, Naperville, Rosemont, Waukegan
Nearby airports
Chicago O'Hare International Airport, (ORD), 16.00, MI; Midway Airport, (mdw), 9.00, MI;
Area description
Downtown

Nearby points of interest

  • Tribune Tower: 0.2 mi
  • North Michigan Avenue: 0.3 mi
  • Wrigley Building: 0.3 mi
  • Prudential Plaza: 0.3 mi
  • Lake Point Tower: 0.4 mi
  • Harris Theater: 0.4 mi
  • Terra Museum of American Art: 0.4 mi
  • Harold Washington College: 0.5 mi
  • Chicago - Mag Mile - Wacker Dr: 0.5 mi
  • Pritzker Pavilion: 0.5 mi
  • Museum of Broadcast Communications: 0.5 mi
  • Chicago Cultural Center: 0.5 mi
  • Marina City: 0.5 mi
  • Chicago Theater: 0.5 mi
  • Cloud Gate: 0.5 mi
  • Tribune Tower: 0.2 mi
  • North Michigan Avenue: 0.3 mi
  • Wrigley Building: 0.3 mi
  • Prudential Plaza: 0.3 mi
  • Lake Point Tower: 0.4 mi
  • Harris Theater: 0.4 mi
  • Terra Museum of American Art: 0.4 mi
  • Harold Washington College: 0.5 mi
  • Chicago - Mag Mile - Wacker Dr: 0.5 mi
  • Pritzker Pavilion: 0.5 mi
  • Museum of Broadcast Communications: 0.5 mi
  • Chicago Cultural Center: 0.5 mi
  • Marina City: 0.5 mi
  • Chicago Theater: 0.5 mi
  • Cloud Gate: 0.5 mi
  • Children Museum: 0.5 mi
  • Lake Shore Park: 0.5 mi
  • Museum of Contemporary Art: 0.5 mi
  • Seneca Park: 0.5 mi
  • Macys: 0.6 mi
  • Oriental Theatre: 0.6 mi
  • Crown Fountain: 0.6 mi
  • Yacht Club: 0.6 mi
  • Goodman Theatre: 0.6 mi
  • Drury Lane Theatre: 0.6 mi
  • Holy Name Cathedral: 0.6 mi
  • Shubert Theatre: 0.6 mi
  • John Hancock Center: 0.7 mi
  • State Street: 0.7 mi
  • Navy Pier: 0.7 mi
  • Art Institute of Chicago: 0.7 mi
  • Water Tower: 0.7 mi
  • City Hall: 0.8 mi
  • Bank of America Theatre: 0.8 mi
  • Symphony Center: 0.8 mi
  • Chicago Architecture Foundation: 0.8 mi
  • Cadillac Palace Theatre: 0.8 mi
  • Merchandise Mart: 0.8 mi
  • Washington Square Park: 0.9 mi
  • Oak Street Beach: 0.9 mi
  • Buckingham Fountain: 1 mi
  • Auditorium Building: 1 mi
  • Harold Washington Library: 1 mi
  • Chicago Board of Trade: 1.1 mi
  • Opera House: 1.1 mi

Hotel Policies

Check-in:
03:00 PM
Check-out:
12:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by CheapTickets

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Guest Reviews (291)

Ratings and reviews for Sheraton Chicago Hotel & Towers

Overall score

3.9 / 5
5.01.0
291 out of 291
Amenities:
3.8
Room cleanliness:
4.2
Hotel staff:
4.2
Room comfort:
4.2
Location:
4.6
Value:
3.8

84% would recommend to a friend.

Sort by:
Review of Sheraton Chicago Hotel & Towers

Reviewer score

4
5.01.0
POJOJim
Poughkeepsie NY
Jul 27, 2014

Family Fun

Great downtown area hotel. Millennium Park,Navy Pier, Lincoln Park Zoo and Wrigley Field were all very easy to get to. Take the Chicago River Architectural Tour, so worth it.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
5
Room comfort:
5
Location:
4
Value:
4
Review of Sheraton Chicago Hotel & Towers

Reviewer score

4
5.01.0
Nick333
Chicago Illinois
Jul 24, 2014

Not bad

The staff was great and the view from my room was awesome. The room was very clean as well. The only thing I can say that was some what bad is the room was on the small side.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
3
Value:
4
Nightlife tip: Short walk from hotel

A lot was going on right by the river plus fireworks on the lake

Review of Sheraton Chicago Hotel & Towers

Reviewer score

4
5.01.0
Mike the Tiger VI
Business
new orleans
Jul 23, 2014

sheraton chicago

Great location on the chicago river and 2 blocks of michigan ave.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
3
Hotel staff:
4
Room comfort:
4
Location:
5
Value:
3
Trip purpose:

Business

Review of Sheraton Chicago Hotel & Towers

Reviewer score

5
5.01.0
pennylan13
Columbus, Ohio
Jul 21, 2014

Great Location, Nice Hotel

I recently stayed at this hotel for a volleyball tournament. I loved the location and the price wasn't bad for the room and amenities. I would definitely stay there again.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
5
Value:
4
Review of Sheraton Chicago Hotel & Towers

Reviewer score

4
5.01.0
NickZack
Sandusky, OH, USA
Jul 21, 2014

Great Location

The location is fantastic, the price is high and the rooms are a little small.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
4
Sightseeing tip: Short walk from hotel

Navy Pier is less than a mile walking.

Review of Sheraton Chicago Hotel & Towers

Reviewer score

5
5.01.0
Karl V
Antwerp, Ohio
Jul 8, 2014

Perfect location

We just returned from a fabulous 4th of July stay Chicago! We were thrilled to get the "perfect" room with a corner view of the river, lake, and fireworks from Navy Pier! Incredible! The hotel was very busy, but the staff was courteous. Our only problem was "no refrigerators available" for two days! Too bad! The restaurants were wonderful! Staff there was very friendly and eager to accommodate our every need immediately! We are hopeful that next year we will be back to once again enjoy The Sheraton Chicago Hotel and Towers! Terrific stay!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Entertainment tip: Short walk from hotel

Pedway Tour with Margaret Hicks at Chicago Elevated! Great tour with a real "expert" in Chicago history who "makes the familiar strange"! :0

Review of Sheraton Chicago Hotel & Towers

Reviewer score

4
5.01.0
Travel runs in my veins
Orlando, FL
Jul 8, 2014

Great hotel and location

Our room view was awesome! The rooms were very clean and the staff all around is very kind. The pool is great with an outdoor patio, the fitness center is huge and included w/m locker rooms and a sauna! The only thing that could make this hotel better would be a spa facility.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Sightseeing tip: Short walk from hotel

Hancock building before sunset, havr drinks at the lounge as the sun goes down. The view doesn't get better than this!

Review of Sheraton Chicago Hotel & Towers

Reviewer score

5
5.01.0
Ali Alligator
Business
Augusta, Ga
Jul 7, 2014

First Class Experience

The service and amenities were great. They were friendly and helpful. The concierge staff went out of their way to find us the best reservations and tours. I attended a conference. The facilities were first class. The location made it easy to see the city during my free hours. Internet facilities were easily available. The staff exhibited excellence in every way. Many restaurants are close by.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Sightseeing tip: Short walk from hotel

Be sure to see Millennium Park and Grant Park. The Field Museum is great. Navy Pier is a must.

Review of Sheraton Chicago Hotel & Towers

Reviewer score

3
5.01.0
Auntie Jennhy
Kansas City MO
Jul 3, 2014

Long Weekend in Chicago

The hotel is very nice and in the best location you can ask for. We had problems when we checked in. First of all it took forever even though we were the only ones in line. Then the front desk told us we could stay one night in one room then we had to move. I told them I had a reservation and that I didn't want to do that. We agreed that they would give me a $100 credit and we would move once. The next morning we packed our bag and waited, but no move. What a pain. They also closed the pool while we were there and told us that we had to go to the Embassy Suites to swim because they were cleaning. I don't want to walk to another hotel to use their pool, so that was another big disappointment. After we got home I found a $73 charge on my credit card. I called them and asked them what it was for. They charged me for parking (I didn't have a car# and for mini bar usage #didn't happen). They said they would issue a credit, but that never happened so I had to dispute the charges on my credit card. Another unnecessary hassle that they caused. It wasn't a horrible experience, but I'm not going to rush back there any time soon.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
5
Hotel staff:
4
Room comfort:
5
Location:
5
Value:
3
Sightseeing tip: Short walk from hotel

There is a bunch of stuff that is really close to the hotel. You will save on cab fares by staying here.

Review of Sheraton Chicago Hotel & Towers

Reviewer score

4
5.01.0
dude43537
Ohio
Jul 1, 2014

Worth the Stay

The rooms at the Sheraton were not just clean and comfortable, but the view was amazing. The location of the hotel also made traveling around the city by foot especially easy.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
5
Hotel staff:
3
Room comfort:
4
Location:
4
Value:
3
Dining tip: Short walk from hotel

Yolk.

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