Sheraton Chicago Hotel & Towers
http://www.orbitz.com/hotel/United_States--IL/Chicago/Sheraton_Chicago_Hotel_&_Towers.h10231/
Hotel Overview
Sheraton Chicago Hotel & Towers Rooms
- Traditional
- Description not provided
Amenities
- High-speed internet
- Heated pool
- Smoke-free policy
- General
- Smoke-free policy
- Concierge
- Pets allowed
- Activities
- Heated pool
- Dining
- Bar/Lounge
- Restaurant
- Coffee maker in room
- Room service
- Services
- 24 hour front desk
- Business center
- Maid service
- Laundry service
- Concierge desk
- Shops/Commercial services
- Tour desk
- Meeting/Banquet facilities
- Gift shop
- Internet
- High-speed internet
- Parking
- Valet parking
- Accessibility
- Accessible facilities
- Room
- Safe
- Hairdryer in room
- Fire alarm with light
- Cribs available
- Temperature control
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Hotel Map
- Area served
- Northbrook, Naperville, Rosemont, Waukegan
- Nearby airports
- Chicago O'Hare International Airport, (ORD), 16.00, MI; Midway Airport, (mdw), 9.00, MI;
- Area description
- Downtown
Nearby points of interest
- Tribune Tower: 0.2 mi
- North Michigan Avenue: 0.3 mi
- Wrigley Building: 0.3 mi
- Prudential Plaza: 0.3 mi
- Lake Point Tower: 0.4 mi
- Harris Theater: 0.4 mi
- Terra Museum of American Art: 0.4 mi
- Harold Washington College: 0.5 mi
- Chicago - Mag Mile - Wacker Dr: 0.5 mi
- Pritzker Pavilion: 0.5 mi
- Museum of Broadcast Communications: 0.5 mi
- Chicago Cultural Center: 0.5 mi
- Marina City: 0.5 mi
- Chicago Theater: 0.5 mi
- Cloud Gate: 0.5 mi
- Tribune Tower: 0.2 mi
- North Michigan Avenue: 0.3 mi
- Wrigley Building: 0.3 mi
- Prudential Plaza: 0.3 mi
- Lake Point Tower: 0.4 mi
- Harris Theater: 0.4 mi
- Terra Museum of American Art: 0.4 mi
- Harold Washington College: 0.5 mi
- Chicago - Mag Mile - Wacker Dr: 0.5 mi
- Pritzker Pavilion: 0.5 mi
- Museum of Broadcast Communications: 0.5 mi
- Chicago Cultural Center: 0.5 mi
- Marina City: 0.5 mi
- Chicago Theater: 0.5 mi
- Cloud Gate: 0.5 mi
- Children Museum: 0.5 mi
- Lake Shore Park: 0.5 mi
- Museum of Contemporary Art: 0.5 mi
- Seneca Park: 0.5 mi
- Marshall Fields: 0.6 mi
- Oriental Theatre: 0.6 mi
- Crown Fountain: 0.6 mi
- Yacht Club: 0.6 mi
- Goodman Theatre: 0.6 mi
- Drury Lane Theatre: 0.6 mi
- Holy Name Cathedral: 0.6 mi
- Shubert Theatre: 0.6 mi
- John Hancock Center: 0.7 mi
- State Street: 0.7 mi
- Navy Pier: 0.7 mi
- Art Institute of Chicago: 0.7 mi
- Water Tower: 0.7 mi
- City Hall: 0.8 mi
- Bank of America Theatre: 0.8 mi
- Symphony Center: 0.8 mi
- Chicago Architecture Foundation: 0.8 mi
- Cadillac Palace Theatre: 0.8 mi
- Merchandise Mart: 0.8 mi
- Washington Square Park: 0.9 mi
- Oak Street Beach: 0.9 mi
- Buckingham Fountain: 1 mi
- Auditorium Building: 1 mi
- Harold Washington Library: 1 mi
- Chicago Board of Trade: 1.1 mi
- Opera House: 1.1 mi
Hotel Policies
- Check-in:
- 03:00 PM
- Check-out:
- 12:00 PM
Terms and conditions
Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.
The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by CheapTickets
Guest Reviews (247)
Ratings and reviews for Sheraton Chicago Hotel & Towers
- All travelers (247) 3.9 / 5
- Business (41) 3.7 / 5
- Couples (109) 3.8 / 5
- Families (58) 4 / 5
- Friends (24) 4 / 5
- Singles (12) 4.4 / 5
- Amenities:
- 3.8
- Room cleanliness:
- 4.2
- Hotel staff:
- 4.1
- Room comfort:
- 4.2
- Location:
- 4.6
- Value:
- 3.8
83%
would recommend to a friend.
- Most recent
- Highest score
- Lowest score
Reviewer score
Would recommend
Luigi in France
DOes what it does.
All was good and exactly what I was looking for in a conference hotel. No complaints other tha it being able to run the room fan all night: I like the ambient noise. Great staff all about. Better quality bagel could be had but the pancakes made up for it. Make outlets more accessible than having to reach behind furniture.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 3
- Room cleanliness:
- 4
- Hotel staff:
- 4
- Room comfort:
- 2
- Location:
- 3
- Value:
- 5
Trip purpose:
Business
Shopping tip:
Short walk from hotel
Michigan Mile is all but a 10 min walk from the hotel. Navy Pier is just as close.
Reviewer score
Would recommend
Pedro Super Grandpa
Perfect getaway
Perfect! It doesn't get any better. We spent a great weekend. Excellent location. I will recommend this hotel to my friends and relatives.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 5
- Value:
- 5
Reviewer score
Would recommend
Proser
Very good
Very good, comfortable and friendly staff. I like its proximity to everything.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 4
- Hotel staff:
- 4
- Room comfort:
- 4
- Location:
- 4
- Value:
- 4
Reviewer score
Would recommend
Emanuel Chacon
Good for a couples retreat
I really enjoyed everything the hotel had to offer.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 5
- Value:
- 5
Shopping tip:
Short walk from hotel
Don't spend too much money!
Reviewer score
Would recommend
Family abc
Overall good hotel
We went on vacation to Chicago and stay at this hotel for four nights. Clean rooms and good location. The ice dispensers didn't work in some floors and the staff at the Chi bar was very slow but friendly.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 4
- Hotel staff:
- 3
- Room comfort:
- 4
- Location:
- 4
- Value:
- 4
Money-saving tip:
Short walk from hotel
There's a Walgreens just a block away.
Reviewer score
Would recommend
Kelly Ann DEL
Birthday getaway
We had a fabulous time. The hotel is in a great location--an easy walk to Michigan Ave, Nay Pier or a stroll on the Chicago River. Our room overlooked the river and city and was spotless. The staff were great!
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 4
- Location:
- 5
- Value:
- 5
Dining tip:
Short drive from hotel
Tavernita is a cool restaurant.
Reviewer score
Would recommend
SuperMaxy
Great
Our first time in Chicago, and the Hotel is on the best area, you can walk to everywhere, only complaint is the door on our room was difficult to open
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 4
- Location:
- 5
- Value:
- 5
Reviewer score
Would not recommend
Dayna S.
First Visit to Chicago
The Sheraton is average. Decent location (about a 6 minute walk to the magnificent mile). Nice big lobby, but the pool is disgusting. It was being cleaned when we first arrived and when we went to take a look at it, the floor was dirty, there were no towels (as promised) and there were things floating in the water. There's also no hot tub. There's also a charge for everything! If you even move any of the good left out, the automatically bill you and there's a surcharge to even order room service and then an additional delivery charge plus they automatically tip themselves. Check your bill before you leave because they may have charged you for things you didn't approve!
Hotel features (5 = best, 1 = worst):
- Amenities:
- 1
- Room cleanliness:
- 4
- Hotel staff:
- 3
- Room comfort:
- 3
- Location:
- 3
- Value:
- 3
Time-saving tip:
Not Applicable
Purchase a City Pass before you go if you are planning on site seeing. It saves so much time and money!
Reviewer score
Would not recommend
whatever wife
disappointed
Hard bed, tv hard to work, NO whirlpool! Nice view
Hotel features (5 = best, 1 = worst):
- Amenities:
- 3
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 3
- Location:
- 5
- Value:
- 3
Dining tip:
Short walk from hotel
grand lux
Reviewer score
Would not recommend
Annie S.
Horrible customer service
Rude does not even begin to describe our experience at this hotel. We usually stay here every year in March for a conference and never before have we experienced treatment such as this. The gentleman at the valet stand inside yelled at us twice, the front desk was no help at all, even the person who tweets for Sheraton couldn't help. All we asked was that we were allowed to get on the bus that was supposed to take us to the conference that was booked with our hotel room. When we got to the hotel, we were told we had to pay for the bus, or we couldn't ride. There were dozens of us that this was miscommunicated to, and instead of taking care of the customer, they proceeded to YELL at us like we were children and we ended up taking cabs all weekend instead. We were also spoken to very rudely on the phone every time we called to ask a question...overall it was just a horrible experience, and we will not return ever again;
Hotel features (5 = best, 1 = worst):
- Amenities:
- 2
- Room cleanliness:
- 3
- Hotel staff:
- 1
- Room comfort:
- 3
- Location:
- 4
- Value:
- 3
Trip purpose:
Business
