Rate based on Check-in: Nov 9, 2014 Check-out: Nov 10, 2014

Holiday Inn CHICAGO-MART PLAZA RIVER NORTH

3 stars
350 WEST MART CENTER DRIVE, CHICAGO, IL 60654
Hotel Overview
Reviewer score
4.0
out of 5
142 reviews
awesome view, great service

We live on 23rd floor. The view was awesome. Its location is very convenient. 10 min walk to blue,... See full review

  • super super dan
  • Aug 25, 2014
Great stay

Everything was great from the staff to the room. We will definitely be back. See full review

  • 43rd Anniversary
  • Jun 21, 2014
Downtown Chicago Hotel - Spectacular River and City Views Located in downtown Chicagos exciting River North area and minutes from the Chicago Loop , the contemporary Holiday Inn Chicago Mart Plaza Hotel overlooks the Chicago River and showcases iconic views of the Chicago skyline. Defined by urban style and modern comfort, a recent $20 million redesign of this property sets the stage for an exciting Chicago experience for both business & leisure travelers. Ideally situated near the Magnificent Mile , Navy Pier and Millennium Park , the Holiday Inn Chicago Mart Plaza is the perfect base from which to explore Chicago. Catch a rising star in the nearby Theatre District, walk over to one of the myriad dining options just steps from the hotel or watch the sunset at Willis Tower before retiring to your luxurious guest room featuring breathtaking views of Chicago. Business travelers will appreciate the skywalk linking the hotel to the Merchandise Mart and our close proximity to the Loop, Financial and Business district. Hotel guests have access to complimentary wireless Internet & a convenient 24-hour Business Center. The hotel offers 16 meeting rooms, with 25,000 sq ft of function space and can accommodate up to 1000 guests for a trade show or reception. Additionally, the hotel is just 3 miles from McCormick Place Convention Center and within 16 miles of both O'Hare Airport and Midway Airport.

Amenities

  • High-speed internet
  • Indoor pool
  • No smoking rooms/facilities
General
No smoking rooms/facilities
Ice machine
Activities
Indoor pool
Children's activities
Golf
Tennis
Dining
Bar/Lounge
Restaurant
Coffee maker in room
Lounge
Room service
Services
Business center
Maid service
Guest laundromat
Concierge desk
ATM/Cash machine
In-Room Safe
Porters
FAX
Overhead projector
White board
Internet
High-speed internet
Parking
Parking
Valet parking
Accessibility
Accessible facilities
Room
Satellite TV
Phone with speaker
Desk with lamp
Hairdryer in room
Outlet adapters
Cribs available
In room movies
Sofa bed
Temperature control
Ironing board
Bath tub

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Hotel Map

41.888 -87.6374
Nearby airports
Chicago Midway Airport, (MDW), 12.00, MI; Chicago O'Hare International Airport, (ORD), 17.00, MI;
Area description
Downtown, downtown

Nearby points of interest

  • Merchandise Mart: 0.1 mi
  • Opera House: 0.4 mi
  • Cadillac Palace Theatre: 0.4 mi
  • City Hall: 0.4 mi
  • Marina City: 0.4 mi
  • Goodman Theatre: 0.5 mi
  • Chicago Mercantile Exchange: 0.5 mi
  • Museum of Broadcast Communications: 0.5 mi
  • Oriental Theatre: 0.5 mi
  • Chicago Theater: 0.5 mi
  • Harold Washington College: 0.6 mi
  • Macys: 0.6 mi
  • Shubert Theatre: 0.6 mi
  • State Street: 0.6 mi
  • Wrigley Building: 0.7 mi
  • Merchandise Mart: 0.1 mi
  • Opera House: 0.4 mi
  • Cadillac Palace Theatre: 0.4 mi
  • City Hall: 0.4 mi
  • Marina City: 0.4 mi
  • Goodman Theatre: 0.5 mi
  • Chicago Mercantile Exchange: 0.5 mi
  • Museum of Broadcast Communications: 0.5 mi
  • Oriental Theatre: 0.5 mi
  • Chicago Theater: 0.5 mi
  • Harold Washington College: 0.6 mi
  • Macys: 0.6 mi
  • Shubert Theatre: 0.6 mi
  • State Street: 0.6 mi
  • Wrigley Building: 0.7 mi
  • Chicago - Mag Mile - Wacker Dr: 0.7 mi
  • Union Station: 0.7 mi
  • Bank of America Theatre: 0.7 mi
  • Chicago Cultural Center: 0.7 mi
  • North Michigan Avenue: 0.7 mi
  • Tribune Tower: 0.7 mi
  • Willis Tower (Sears Tower): 0.7 mi
  • Holy Name Cathedral: 0.7 mi
  • Chicago Board of Trade: 0.8 mi
  • Prudential Plaza: 0.8 mi
  • Terra Museum of American Art: 0.8 mi
  • Cloud Gate: 0.8 mi
  • Crown Fountain: 0.8 mi
  • Harris Theater: 0.8 mi
  • Washington Square Park: 0.9 mi
  • Pritzker Pavilion: 0.9 mi
  • Symphony Center: 0.9 mi
  • Chicago Architecture Foundation: 0.9 mi
  • Art Institute of Chicago: 0.9 mi
  • Harold Washington Library: 0.9 mi
  • Kendall College: 1 mi
  • Seneca Park: 1 mi
  • Museum of Holography: 1 mi
  • Auditorium Building: 1 mi
  • Water Tower: 1 mi
  • John Hancock Center: 1.1 mi
  • Drury Lane Theatre: 1.1 mi
  • Museum of Contemporary Art: 1.1 mi
  • Printers Square: 1.1 mi
  • Chicago Historical Society: 1.1 mi

Dining

ItaliAsia
ItaliAsia combines the flavors of Italy and Asia to create tempting meals. Breakfast features a hearty buffet. Lunch centers on sandwiches, pizza, and salad. And dinner includes Chicken Milanese with Indonesian Curried Udon Noodles.
Nick's Fishmarket Grill & Bar
Serves fresh seafood, sandwiches, and salads
Coco Pazzo
Tuscan inspired Italian dining
Lou Malnati's River North
Serves deep dish Chicago style pizza, salads, sandwiches, pastas.
Cityscape Bar
Spectacular city views, especially at night, create a sophisticated venue in our Cityscape Bar, located on the 15th floor of the hotel. Floor-to-ceiling windows, appealing appetizers and award-winning cocktails and local brews make this the place to be.

Hotel Policies

Check-in:
03:00 PM
Check-out:
12:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by CheapTickets

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Guest Reviews (142)

Ratings and reviews for Holiday Inn CHICAGO-MART PLAZA RIVER NORTH

Overall score

4 / 5
5.01.0
142 out of 142
Amenities:
3.8
Room cleanliness:
4.2
Hotel staff:
4.2
Room comfort:
4.1
Location:
4.4
Value:
3.9

87% would recommend to a friend.

Sort by:
Review of Holiday Inn CHICAGO-MART PLAZA RIVER NORTH

Reviewer score

4
5.01.0
James21guns
Business
Mansfield, Ohio
Sep 15, 2014

Riotfest accomodations

This was a great room for the Riotfest tour. The staff helped us out and we were easily able to get where we needed to go. We will be coming back next year and booking the same hotel!

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
4
Room comfort:
3
Location:
4
Value:
4
Trip purpose:

Business

Review of Holiday Inn CHICAGO-MART PLAZA RIVER NORTH

Reviewer score

5
5.01.0
super super dan
Business
boston, MA
Aug 25, 2014

awesome view, great service

We live on 23rd floor. The view was awesome. Its location is very convenient. 10 min walk to blue, orange and brown lines, and the Skydeck. There are CVS, Subways and Starbucks nearby, Very comfort and clean room.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Review of Holiday Inn CHICAGO-MART PLAZA RIVER NORTH

Reviewer score

3
5.01.0
yepeee
Business
san francisco
Aug 12, 2014

ok

its ok. clean not a lot of water pressure in shower

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
5
Hotel staff:
3
Room comfort:
4
Location:
5
Value:
3
Trip purpose:

Business

Review of Holiday Inn CHICAGO-MART PLAZA RIVER NORTH

Reviewer score

3
5.01.0
yepeee
Business
san francisco
Jul 19, 2014

Great Place if you don't like using water in the shower

the water pressure is so low its like taking a shower in a drinking fountain.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
5
Hotel staff:
2
Room comfort:
5
Location:
5
Value:
1
Trip purpose:

Business

Sightseeing tip: Short walk from hotel

Dueling piano players at a bar-google it

Review of Holiday Inn CHICAGO-MART PLAZA RIVER NORTH

Reviewer score

3
5.01.0
Economy Mom
Business
Pebble Beach, CA
Jul 3, 2014

If only I'd complained sooner

Checked in with hotel chain loyalty card, but was given a room with no wi-Fi access (spotty at this hotel when it's fully booked) looking directly into other guest rooms, over the pool roof. No privacy from their viewing unless the curtains completed closed. After the first night no bath amenities replaced, and a terrible argument with the night manager about tidiness of room. Other smaller issues with a restaurant over-change and front desk performance. However, once I complained to the day manager, I was moved to a much better room, with a spectacular view of the city. Spotlessly clean and neat. From that point on staff were falling over themselves to accommodate me. What a difference! It pays to speak up ASAP, and to those in true control, when there are objective problems!

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
2
Room comfort:
2
Location:
3
Value:
3
Trip purpose:

Business

Dining tip: Short walk from hotel

Across the street is Chicago's huge Merchandise Mart, which has a food court, Starbucks and other public-access eateries that are less expensive than the hotel's.

Review of Holiday Inn CHICAGO-MART PLAZA RIVER NORTH

Reviewer score

4
5.01.0
Matt 24 year old
Business
Livonia, MI
Jun 30, 2014

Weekend stay

Average hotel in chicago. Friendly staff, willing to help anytime. Good location, central to all chicago attractions. Would stay there again.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
3
Hotel staff:
4
Room comfort:
3
Location:
5
Value:
3
Trip purpose:

Business

Money-saving tip: Short drive from hotel

Dont part your car at the hotel. Cheaper locations within a one minute walk

Review of Holiday Inn CHICAGO-MART PLAZA RIVER NORTH

Reviewer score

4
5.01.0
BIG BUMP
Business
Manitowoc,WI
Jun 30, 2014

I Would Stay Again

For what my wife and I were looking for it was what we needed.We ordered room service one night and it was nothing short of fantastic.Both of the concierges were more then helpful finding what we were looking for.The only negative would have been the night supervisor of the valets stood with his arms crossed all the while his valets tried to help some foreign tourist get transportation to the airport.He didn't step in to help with the language barrier the valets were having with the group.I had a hard time watching this pompous supervisor.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
3
Room comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

Review of Holiday Inn CHICAGO-MART PLAZA RIVER NORTH

Reviewer score

5
5.01.0
43rd Anniversary
Business
Washington, il
Jun 21, 2014

Great stay

Everything was great from the staff to the room. We will definitely be back.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

Review of Holiday Inn CHICAGO-MART PLAZA RIVER NORTH

Reviewer score

4
5.01.0
Sanjay B
Business
Bloomington, IL
May 28, 2014

Great hotel

Lovely location and unbeatable for the price. Great value. Parking is very pricey though so make separate arrangements for parking elsewhere and save a bundle

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
3
Room comfort:
4
Location:
5
Value:
4
Trip purpose:

Business

Review of Holiday Inn CHICAGO-MART PLAZA RIVER NORTH

Reviewer score

4
5.01.0
Mark1950
Business
Minneapolis, MN
May 15, 2014

Chicago-Mart Plaza River North

Great location. Nice, clean room. Beautiful view. Bed was average.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
4
Room comfort:
3
Location:
5
Value:
4
Trip purpose:

Business

Dining tip: Short walk from hotel

Tons of options within walking distance.

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