Rate based on Check-in: Apr 18, 2014 Check-out: Apr 21, 2014

Holiday Inn CHICAGO-MART PLAZA RIVER NORTH

3 stars
350 WEST MART CENTER DRIVE, CHICAGO, IL 60654
Hotel Overview
Reviewer score
4.0
out of 5
126 reviews
Christmas holiday!!

I stayed in the mart plaza river holiday inn hotel for two nights in December and it was a great... See full review

  • alyce 88
  • Dec 29, 2013
Great location, spectacular view!

Overall great hotel with spectacular view, nice pool, perfect location, nice little bar looking... See full review

  • Emaleonid
  • Nov 12, 2013
Downtown Chicago Hotel - Spectacular River and City Views Located in downtown Chicagos exciting River North area and minutes from the Chicago Loop , the contemporary Holiday Inn Chicago Mart Plaza Hotel overlooks the Chicago River and showcases iconic views of the Chicago skyline. Defined by urban style and modern comfort, a recent $20 million redesign of this property sets the stage for an exciting Chicago experience for both business & leisure travelers. Ideally situated near the Magnificent Mile , Navy Pier and Millennium Park , the Holiday Inn Chicago Mart Plaza is the perfect base from which to explore Chicago. Catch a rising star in the nearby Theatre District, walk over to one of the myriad dining options just steps from the hotel or watch the sunset at Willis Tower before retiring to your luxurious guest room featuring breathtaking views of Chicago. Business travelers will appreciate the skywalk linking the hotel to the Merchandise Mart and our close proximity to the Loop, Financial and Business district. Hotel guests have access to complimentary wireless Internet & a convenient 24-hour Business Center. The hotel offers 16 meeting rooms, with 25,000 sq ft of function space and can accommodate up to 1000 guests for a trade show or reception. Additionally, the hotel is just 3 miles from McCormick Place Convention Center and within 16 miles of both O'Hare Airport and Midway Airport.

Amenities

  • High-speed internet
  • Indoor pool
  • No smoking rooms/facilities
General
No smoking rooms/facilities
Ice machine
Activities
Indoor pool
Children's activities
Golf
Tennis
Dining
Bar/Lounge
Restaurant
Coffee maker in room
Lounge
Room service
Services
Business center
Maid service
Guest laundromat
Concierge desk
ATM/Cash machine
In-Room Safe
Porters
FAX
Overhead projector
White board
Internet
High-speed internet
Parking
Parking
Valet parking
Accessibility
Accessible facilities
Room
Satellite TV
DVD player
Phone with speaker
Desk with lamp
Free newspaper
Hairdryer in room
Outlet adapters
Cribs available
In room movies
Sofa bed
Temperature control
Ironing board
Bath tub

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Hotel Map

41.888 -87.6374
Nearby airports
Chicago Midway Airport, (MDW), 12.00, MI, SW; Chicago O'Hare International Airport, (ORD), 17.00, MI, NW;
Area description
Downtown, downtown

Nearby points of interest

  • Merchandise Mart: 0.1 mi
  • Opera House: 0.4 mi
  • Cadillac Palace Theatre: 0.4 mi
  • City Hall: 0.4 mi
  • Marina City: 0.4 mi
  • Goodman Theatre: 0.5 mi
  • Chicago Mercantile Exchange: 0.5 mi
  • Museum of Broadcast Communications: 0.5 mi
  • Oriental Theatre: 0.5 mi
  • Chicago Theater: 0.5 mi
  • Harold Washington College: 0.6 mi
  • Macys: 0.6 mi
  • Shubert Theatre: 0.6 mi
  • State Street: 0.6 mi
  • Wrigley Building: 0.7 mi
  • Merchandise Mart: 0.1 mi
  • Opera House: 0.4 mi
  • Cadillac Palace Theatre: 0.4 mi
  • City Hall: 0.4 mi
  • Marina City: 0.4 mi
  • Goodman Theatre: 0.5 mi
  • Chicago Mercantile Exchange: 0.5 mi
  • Museum of Broadcast Communications: 0.5 mi
  • Oriental Theatre: 0.5 mi
  • Chicago Theater: 0.5 mi
  • Harold Washington College: 0.6 mi
  • Macys: 0.6 mi
  • Shubert Theatre: 0.6 mi
  • State Street: 0.6 mi
  • Wrigley Building: 0.7 mi
  • Chicago - Mag Mile - Wacker Dr: 0.7 mi
  • Union Station: 0.7 mi
  • Bank of America Theatre: 0.7 mi
  • Chicago Cultural Center: 0.7 mi
  • North Michigan Avenue: 0.7 mi
  • Tribune Tower: 0.7 mi
  • Willis Tower (Sears Tower): 0.7 mi
  • Holy Name Cathedral: 0.7 mi
  • Chicago Board of Trade: 0.8 mi
  • Prudential Plaza: 0.8 mi
  • Terra Museum of American Art: 0.8 mi
  • Cloud Gate: 0.8 mi
  • Crown Fountain: 0.8 mi
  • Harris Theater: 0.8 mi
  • Washington Square Park: 0.9 mi
  • Pritzker Pavilion: 0.9 mi
  • Symphony Center: 0.9 mi
  • Chicago Architecture Foundation: 0.9 mi
  • Art Institute of Chicago: 0.9 mi
  • Harold Washington Library: 0.9 mi
  • Kendall College: 1 mi
  • Seneca Park: 1 mi
  • Museum of Holography: 1 mi
  • Auditorium Building: 1 mi
  • Water Tower: 1 mi
  • John Hancock Center: 1.1 mi
  • Drury Lane Theatre: 1.1 mi
  • Museum of Contemporary Art: 1.1 mi
  • Printers Square: 1.1 mi
  • Chicago Historical Society: 1.1 mi

Dining

ItaliAsia
ItaliAsia combines the flavors of Italy and Asia to create tempting meals. Breakfast features a hearty buffet. Lunch centers on sandwiches, pizza, and salad. And dinner includes Chicken Milanese with Indonesian Curried Udon Noodles.
Blackbird
Serving American Contemporary food, this was voted one of Gourmet Magazine's 50 best restaurants in the country in 2001 and 2004.
Gene and Georgetti Steakhouse
Serves delicious prime beef, steaks, salad.
Lou Malnati's River North
Serves deep dish Chicago style pizza, salads, sandwiches, pastas.
Cityscape Bar
Spectacular city views, especially at night, create a sophisticated venue in our Cityscape Bar, located on the 15th floor of the hotel. Floor-to-ceiling windows, appealing appetizers and award-winning cocktails and local brews make this the place to be.

Hotel Policies

Check-in:
03:00 PM
Check-out:
12:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by CheapTickets

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Guest Reviews (126)

Ratings and reviews for Holiday Inn CHICAGO-MART PLAZA RIVER NORTH

Overall score

4 / 5
126 out of 126
Amenities:
3.8
Room cleanliness:
4.2
Hotel staff:
4.2
Room comfort:
4.1
Location:
4.4
Value:
3.9

87% would recommend to a friend.

Sort by:
Review of Holiday Inn CHICAGO-MART PLAZA RIVER NORTH

Reviewer score

4
remove
Business
greensboro nc
Apr 11, 2014

surprised

I was pleasantly surprise with the quality of the service, restaurant and room d├ęcor. The only negative was that it was extremely hard to find. I didn't know it was inside the Sun Time Building Ramona

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
3
Value:
5
Trip purpose:

Business

Review of Holiday Inn CHICAGO-MART PLAZA RIVER NORTH

Reviewer score

2
Price concious mommy
Kansas City
Apr 1, 2014

Rude manager in need of customer service skills

The manager of the hotel was very rude. When I came to her with my concerns regarding parking and the complimentary breakfasts , she wouldn't listen to me. She kept talking over me and downplaying what I was stating. Had I not prepaid for my hotel I would have checked out early. I did not feel like a welcome guest. She had no empathy whatsoever and literally had me in tears. Put a damper on my family's vacation.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
3
Hotel staff:
1
Room comfort:
3
Location:
4
Value:
3
Review of Holiday Inn CHICAGO-MART PLAZA RIVER NORTH

Reviewer score

4
mansgift
Dallas, TX
Mar 25, 2014

Good View

I LOVED my room hands down. And everyone was so sweet.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Review of Holiday Inn CHICAGO-MART PLAZA RIVER NORTH

Reviewer score

2
S.D. Traveler
Business
San Diego
Mar 21, 2014

Stay here a lot but better places elsewhere

Close to work, and in Chicago winter, need to be close walk to office. But, will now be looking for better places. I'm here every 3-4 weeks, but hotel staff is not friendly (hardly acknowledges you and attitude is severely lacking customer service attitude for location & price - words are just spoken, but not genuine). Italiasia restaurant's food is not good - would not recommend. Extremely overly salted and seasoned and very strange "fusion" combinations. And, waiters are just plain rude. Low water pressure in showers, internet & cell coverage is hit/miss depending on your room location (and no IT support if you work at night!).

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
3
Hotel staff:
1
Room comfort:
3
Location:
4
Value:
3
Trip purpose:

Business

Review of Holiday Inn CHICAGO-MART PLAZA RIVER NORTH

Reviewer score

4
Not traveler savvy
Business
Sacramento CA
Feb 3, 2014

Central Location downtown

Attached by skyway at 2nd floor to Merchandise Mart was a real benefit since I stayed during the coldest week of January

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

Money-saving tip: Short walk from hotel

Merchandise Mart offers a food court and several coffee and tea shops for convenience and less costly than dining at hotel

Review of Holiday Inn CHICAGO-MART PLAZA RIVER NORTH

Reviewer score

4
drewgie
maryland
Dec 31, 2013

Great location

Being my first time visiting Chicago, It would have been nice to know in advance that the hotel charges$ 45 per night

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
4
Time-saving tip: Short walk from hotel

Stay in the city center, you can walk most anywhere

Review of Holiday Inn CHICAGO-MART PLAZA RIVER NORTH

Reviewer score

5
alyce 88
Boston, Massachusetts
Dec 29, 2013

Christmas holiday!!

I stayed in the mart plaza river holiday inn hotel for two nights in December and it was a great experience! I booked a room without view but the receptionist gave me an amazing room with a view of the river! The concierge was friendly and gave my boyfriend and I great info about pizzerias, restaurants, bars, etc. The hotel has a great location! It is close to the most popular tourist attractions and it is in the heart of the city's night life! I want to return to Chicago and I will stay at mart plaza river holiday inn again.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Review of Holiday Inn CHICAGO-MART PLAZA RIVER NORTH

Reviewer score

4
templargin
West Virginia
Nov 30, 2013

Location is perfect

I arrived to visit Chicago. That was the first time for me in Chicago so my main goal was to visit the most famous landmarks in town. The hotel is really close to everything you want to visit in the first place: Millenium Park, Magnificent Mile, Willis Tower and Museum area. Room was clean. The only issue I had was with TV remote: it was not working after second day.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
4
Room comfort:
4
Location:
5
Value:
4
Entertainment tip: Short walk from hotel

Directly can go to see the Bean

Review of Holiday Inn CHICAGO-MART PLAZA RIVER NORTH

Reviewer score

4
Avayva
Business
San Antonio, Texas
Nov 25, 2013

Great location at a great price

Holiday Inn Chicago Mart offers a great value in the Loop. As a Holiday Inn, it has a predictable level of comfort and convenience. This hotel provides no more or less than expected. What was notable is the location, a quick walk from the Lake and the Miracle Mile, at a price you would expect in the suburbs. Spectacular views overlooking the city and the Chicago River.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
5
Trip purpose:

Business

Review of Holiday Inn CHICAGO-MART PLAZA RIVER NORTH

Reviewer score

5
Emaleonid
Ventnor, New Jersey
Nov 12, 2013

Great location, spectacular view!

Overall great hotel with spectacular view, nice pool, perfect location, nice little bar looking over the skyline of Chicago. Great breakfast buffet at the restaurant as well. The air conditioner can be a little bit noisy but I couldn't care less compering to what the hotel offers.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Sightseeing tip: Short drive from hotel

You have to go visit Signature lounge at the Hancock Tower! The view will blow your mind!

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