Rate based on Check-in: May 27, 2013 Check-out: May 28, 2013

Holiday Inn CHICAGO-MART PLAZA (RIVERVIEW)

3 stars
350 WEST MART CENTER DRIVE, CHICAGO, IL 60654
Hotel Overview
Reviewer score
4.0
out of 5
110 reviews
Great Customer Service, Amazing view.

We originally reserved a smoking room, I'm not a heavy smoker but just in case I would like the... See full review

  • Franko713
  • Feb 19, 2013
My expereince at Holiday Inn

I had a very nice room which was clean and well maintained. I thought it was a bit pricey, but okay... See full review

  • AdamToronto
  • Jan 4, 2012
Downtown Chicago Hotel's View is the Best Our $20 million redesign sets the stage for one of the most exciting hotels in downtown Chicago! With a location near landmarks like the Loop, Millennium Park and Michigan Avenue, Holiday InnĀ® Chicago - Mart Plaza is the preferred choice. With the ideal location in the heart of downtown Chicago, our hotel is perfect for a Fortune 500 corporate meeting. With 25,000 sq ft of function space, we can accommodate 1,000 guests for a trade show or an elegant reception. With an Internet cafe, a 24-hour Business Center, complimentary Wi-Fi access and a skywalk to Merchandise Mart, business guests have everything they need and want during a business trip to Chicago. Our hotel's location in downtown Chicago, near the Magnificent Mile shopping district, Navy Pier and the Shops at the Mart, offers guests a dream vacation in Chicago. Catch a rising star in the nearby Theatre District, or enjoy a free concert in Millennium Park before retiring to rooms that are an oasis of comfort with the best views in town. As the first LEED-certified downtown Chicago hotel, our 'green' commitment is just the beginning of what we offer our guests. From superb dining to a state-of-the-art Fitness Center and indoor pool, we pamper our guests. Contemporary style and breathtaking skyline views define our guest rooms. No matter what brings you to the heart of downtown Chicago, let our hotel's outstanding staff welcome you home.

Amenities

  • High-speed internet
  • Indoor pool
General
Free local telephone calls
Ice machine
Activities
Indoor pool
Children's activities
Tennis
Dining
Bar/Lounge
Coffee maker in room
Lounge
Room service
Services
Business center
Maid service
Concierge desk
ATM/Cash machine
Safe deposit box
Porters
FAX
Overhead projector
White board
Internet
High-speed internet
Parking
Parking
Accessibility
Accessible facilities
Room
Satellite TV
DVD player
Phone with speaker
Desk with lamp
Free newspaper
Hairdryer in room
Outlet adapters
Cribs available
In room movies
Temperature control
Ironing board
Bath tub

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Hotel Map

41.888 -87.6374
Nearby airports
Chicago O'Hare International Airport, (ORD), 17.00, MI; Chicago Midway Airport, (MDW), 12.00, MI;
Area description
Downtown, downtown

Nearby points of interest

  • Merchandise Mart: 0.1 mi
  • Opera House: 0.4 mi
  • Cadillac Palace Theatre: 0.4 mi
  • City Hall: 0.4 mi
  • Marina City: 0.4 mi
  • Goodman Theatre: 0.5 mi
  • Chicago Mercantile Exchange: 0.5 mi
  • Museum of Broadcast Communications: 0.5 mi
  • Oriental Theatre: 0.5 mi
  • Carson Pirie Scott: 0.5 mi
  • Chicago Theater: 0.5 mi
  • Harold Washington College: 0.6 mi
  • Marshall Fields: 0.6 mi
  • Shubert Theatre: 0.6 mi
  • State Street: 0.6 mi
  • Merchandise Mart: 0.1 mi
  • Opera House: 0.4 mi
  • Cadillac Palace Theatre: 0.4 mi
  • City Hall: 0.4 mi
  • Marina City: 0.4 mi
  • Goodman Theatre: 0.5 mi
  • Chicago Mercantile Exchange: 0.5 mi
  • Museum of Broadcast Communications: 0.5 mi
  • Oriental Theatre: 0.5 mi
  • Carson Pirie Scott: 0.5 mi
  • Chicago Theater: 0.5 mi
  • Harold Washington College: 0.6 mi
  • Marshall Fields: 0.6 mi
  • Shubert Theatre: 0.6 mi
  • State Street: 0.6 mi
  • Wrigley Building: 0.7 mi
  • Chicago - Mag Mile - Wacker Dr: 0.7 mi
  • Union Station: 0.7 mi
  • Bank of America Theatre: 0.7 mi
  • Chicago Cultural Center: 0.7 mi
  • North Michigan Avenue: 0.7 mi
  • Tribune Tower: 0.7 mi
  • Sears Tower: 0.7 mi
  • Holy Name Cathedral: 0.7 mi
  • Chicago Board of Trade: 0.8 mi
  • Prudential Plaza: 0.8 mi
  • Terra Museum of American Art: 0.8 mi
  • Cloud Gate: 0.8 mi
  • Crown Fountain: 0.8 mi
  • Harris Theater: 0.8 mi
  • Washington Square Park: 0.9 mi
  • Pritzker Pavilion: 0.9 mi
  • Symphony Center: 0.9 mi
  • Chicago Architecture Foundation: 0.9 mi
  • Art Institute of Chicago: 0.9 mi
  • Harold Washington Library: 0.9 mi
  • Kendall College: 1 mi
  • Seneca Park: 1 mi
  • Museum of Holography: 1 mi
  • Auditorium Building: 1 mi
  • Water Tower: 1 mi
  • John Hancock Center: 1.1 mi
  • Drury Lane Theatre: 1.1 mi
  • Museum of Contemporary Art: 1.1 mi
  • Printers Square: 1.1 mi

Dining

Cityscape Bar
Spectacular city views, especially at night, create a sophisticated venue in our Cityscape Bar, located on the 15th floor of the hotel. Floor-to-ceiling windows, appealing appetizers and award-winning cocktails and local brews make this the place to be.

Hotel Policies

Check-in:
03:00 PM
Check-out:
12:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by CheapTickets

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Guest Reviews (110)

Ratings and reviews for Holiday Inn CHICAGO-MART PLAZA (RIVERVIEW)

Overall score

4 / 5
110 out of 110
Amenities:
3.8
Room cleanliness:
4.2
Hotel staff:
4.3
Room comfort:
4.1
Location:
4.4
Value:
3.9

88% would recommend to a friend.

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Review this hotel
Review of Holiday Inn CHICAGO-MART PLAZA (RIVERVIEW)

Reviewer score

4
Milwaukee Mom
Milwaukee, WI
Oct 22, 2011

Overnight trip with my daughters

Everything was great and the staff delivered the best customer service. I would recommend this hotel to anyone & I would definately stay again.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
4
Value:
4
Review of Holiday Inn CHICAGO-MART PLAZA (RIVERVIEW)

Reviewer score

4
vb mom
Chatham Ontario
Oct 11, 2011

Fantastic football weekend gataway

My buddy and I went for the weekend to see the Mich/NW football game. Had a great time. Room was clean and bright with a great view of the city to the north. Would do it again in a heart beat!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
3
Value:
5
Review of Holiday Inn CHICAGO-MART PLAZA (RIVERVIEW)

Reviewer score

5
PeggyC
Orlando, FL, USA
Aug 31, 2011

Excellant visit

The hotel was clean and the staff was very helpful. Every request was fulfilled as if we were the only guests. We have stayed here several times and the reason we come back, large rooms, quiet, great staff and close to the metro.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
4
Value:
5
Dining tip: Short walk from hotel

Lou Malnati's and Portillo's both excellent food and not too pricy. Try both you will not regret it.

Review of Holiday Inn CHICAGO-MART PLAZA (RIVERVIEW)

Reviewer score

4
Kbow
Chicago, IL
Aug 15, 2011

Nice hotel downtown

Good location, nice view of the Chicago river Friendly staff and nice hotel bar with a nice view of the city

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
3
Room comfort:
4
Location:
4
Value:
3
Review of Holiday Inn CHICAGO-MART PLAZA (RIVERVIEW)

Reviewer score

4
Hand Bag Seller
Business
Knoxville, TN
Jul 31, 2011

Very nice & free internet!

I've stayed in the Holiday Inn Mart Plaza before. Always a nice place to stay. My room had a funny smell, but the staff was very friendly and gave me a new room with no problem. The views are absolutely amazing and it's very convenient! Also has a fabulous pool and fitness center with a sauna. I stay here to attend trade shows at the Merchandise Mart and I absolutely love it. I would recommend to anyone!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
4
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

Time-saving tip: In Hotel

Stay here for trade shows at the Merch Mart. Super convenient and affordable!

Review of Holiday Inn CHICAGO-MART PLAZA (RIVERVIEW)

Reviewer score

1
Shine In
Boston, Ma
Jul 7, 2011

A Den of Thieves

It was an absolute nightmare! The concierge and housekeeping were in cohoots with each other to go into my room and violate me and my things. I had the "Do Not Disturb" sign on my door so no one would enter my room but of course, someone did (Housekeeping) and raffled through my things several times because, when I noticed that my bracelets were missing, I reported it to the hotel manager. Sometime after that, I was fearful for my things and I hid my bag underneath the sham of my bed and they found it and stole a very nice sun dress!

Hotel features (5 = best, 1 = worst):
Amenities:
1
Room cleanliness:
4
Hotel staff:
1
Room comfort:
1
Location:
5
Value:
1
Dining tip: Short walk from hotel

Cajun

Review of Holiday Inn CHICAGO-MART PLAZA (RIVERVIEW)

Reviewer score

4
ChicagoTourist
Jacksonville, FL
Jun 20, 2011

Holiday Inn Mart Plaza Chicago

Great view of the river, close to the train station. Staff was very friendly and helpful. Only complaint was having to search vending machines for a voted water.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
5
Room comfort:
5
Location:
4
Value:
4
Review of Holiday Inn CHICAGO-MART PLAZA (RIVERVIEW)

Reviewer score

4
Anonymous
Iowa City, IA
Apr 26, 2011

Good stay

We went to a baseball game, had drinks and dinner at the hotel bar.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
3
Hotel staff:
4
Room comfort:
4
Location:
5
Value:
4
Review of Holiday Inn CHICAGO-MART PLAZA (RIVERVIEW)

Reviewer score

3
MAMDB
Big Rapids, MI
Mar 10, 2011

Good Location.

It has a good location. It is near all attractions that we visited. It's recommended to anyone or group who wants to visit chicago.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
5
Value:
4
Review of Holiday Inn CHICAGO-MART PLAZA (RIVERVIEW)

Reviewer score

5
Anonymous
Wentzville, Missouri
Jan 18, 2011

Moving Day

We moved my daughter to Chicago and needed a place to stay. The hotel was very nice and our room was spacious. There was a fee for parking but I thought it was reasonable. We took a cab and was able to get one right outside the hotel. We went in January so walking wasn't an option on this trip. I plan on making many trips back and would choose the same hotel.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
4
Dining tip: Short drive from hotel

We took a cab to go out to dinner and it only cost $7.00 for a family of 4. We didn't have to mess with parking and was picked up and dropped off door to door.

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