Rate based on Check-in: May 27, 2013 Check-out: May 28, 2013

Holiday Inn CHICAGO-MART PLAZA (RIVERVIEW)

3 stars
350 WEST MART CENTER DRIVE, CHICAGO, IL 60654
Hotel Overview
Reviewer score
4.0
out of 5
111 reviews
Great Customer Service, Amazing view.

We originally reserved a smoking room, I'm not a heavy smoker but just in case I would like the... See full review

  • Franko713
  • Feb 19, 2013
My expereince at Holiday Inn

I had a very nice room which was clean and well maintained. I thought it was a bit pricey, but okay... See full review

  • AdamToronto
  • Jan 4, 2012
Downtown Chicago Hotel - Spectacular River and City Views Located in downtown Chicagos exciting River North area and minutes from the Chicago Loop, the contemporary Holiday Inn Chicago Mart Plaza Hotel overlooks the Chicago River and showcases iconic views of the Chicago skyline. Defined by urban style and modern comfort, a recent $20 million redesign of this property sets the stage for an exciting Chicago experience for both business and leisure travelers. Ideally situated near the Magnificent Mile, Navy Pier and Millennium Park, the Holiday Inn Chicago Mart Plaza is the perfect base from which to explore Chicago. Catch a rising star in the nearby Theatre District, walk over to one of the myriad dining options just steps from the hotel or watch the sunset at Willis Tower before retiring to your luxurious guest room featuring breathtaking views of Chicago. Business travelers will appreciate the skywalk linking the hotel to the Merchandise Mart and our close proximity to the Loop Financial and Business district. Hotel guests have access to complimentary high speed and wireless internet and a convenient 24-hour Business Center. The hotel offers 16 meeting rooms, with 25,000 sq ft of function space and can accommodate small meetings or up to 1000 guests for a trade show or reception. Additionally, the hotel is just 3 miles from McCormick Place Convention Center and within 16 miles of both O'Hare International Airport and Midway Airport

Amenities

  • High-speed internet
  • Indoor pool
General
Free local telephone calls
Ice machine
Activities
Indoor pool
Children's activities
Tennis
Dining
Bar/Lounge
Coffee maker in room
Lounge
Room service
Services
Business center
Maid service
Concierge desk
ATM/Cash machine
Safe deposit box
Porters
FAX
Overhead projector
White board
Internet
High-speed internet
Parking
Parking
Accessibility
Accessible facilities
Room
Satellite TV
DVD player
Phone with speaker
Desk with lamp
Free newspaper
Hairdryer in room
Outlet adapters
Cribs available
In room movies
Temperature control
Ironing board
Bath tub

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Hotel Map

41.888 -87.6374
Nearby airports
Chicago O'Hare International Airport, (ORD), 17.00, MI, NW; Chicago Midway Airport, (MDW), 12.00, MI, SW;
Area description
Downtown, downtown

Nearby points of interest

  • Merchandise Mart: 0.1 mi
  • Opera House: 0.4 mi
  • Cadillac Palace Theatre: 0.4 mi
  • City Hall: 0.4 mi
  • Marina City: 0.4 mi
  • Goodman Theatre: 0.5 mi
  • Chicago Mercantile Exchange: 0.5 mi
  • Museum of Broadcast Communications: 0.5 mi
  • Oriental Theatre: 0.5 mi
  • Carson Pirie Scott: 0.5 mi
  • Chicago Theater: 0.5 mi
  • Harold Washington College: 0.6 mi
  • Marshall Fields: 0.6 mi
  • Shubert Theatre: 0.6 mi
  • State Street: 0.6 mi
  • Merchandise Mart: 0.1 mi
  • Opera House: 0.4 mi
  • Cadillac Palace Theatre: 0.4 mi
  • City Hall: 0.4 mi
  • Marina City: 0.4 mi
  • Goodman Theatre: 0.5 mi
  • Chicago Mercantile Exchange: 0.5 mi
  • Museum of Broadcast Communications: 0.5 mi
  • Oriental Theatre: 0.5 mi
  • Carson Pirie Scott: 0.5 mi
  • Chicago Theater: 0.5 mi
  • Harold Washington College: 0.6 mi
  • Marshall Fields: 0.6 mi
  • Shubert Theatre: 0.6 mi
  • State Street: 0.6 mi
  • Wrigley Building: 0.7 mi
  • Chicago - Mag Mile - Wacker Dr: 0.7 mi
  • Union Station: 0.7 mi
  • Bank of America Theatre: 0.7 mi
  • Chicago Cultural Center: 0.7 mi
  • North Michigan Avenue: 0.7 mi
  • Tribune Tower: 0.7 mi
  • Sears Tower: 0.7 mi
  • Holy Name Cathedral: 0.7 mi
  • Chicago Board of Trade: 0.8 mi
  • Prudential Plaza: 0.8 mi
  • Terra Museum of American Art: 0.8 mi
  • Cloud Gate: 0.8 mi
  • Crown Fountain: 0.8 mi
  • Harris Theater: 0.8 mi
  • Washington Square Park: 0.9 mi
  • Pritzker Pavilion: 0.9 mi
  • Symphony Center: 0.9 mi
  • Chicago Architecture Foundation: 0.9 mi
  • Art Institute of Chicago: 0.9 mi
  • Harold Washington Library: 0.9 mi
  • Kendall College: 1 mi
  • Seneca Park: 1 mi
  • Museum of Holography: 1 mi
  • Auditorium Building: 1 mi
  • Water Tower: 1 mi
  • John Hancock Center: 1.1 mi
  • Drury Lane Theatre: 1.1 mi
  • Museum of Contemporary Art: 1.1 mi
  • Printers Square: 1.1 mi

Dining

Cityscape Bar
Spectacular city views, especially at night, create a sophisticated venue in our Cityscape Bar, located on the 15th floor of the hotel. Floor-to-ceiling windows, appealing appetizers and award-winning cocktails and local brews make this the place to be.

Hotel Policies

Check-in:
03:00 PM
Check-out:
12:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by CheapTickets

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Guest Reviews (111)

Ratings and reviews for Holiday Inn CHICAGO-MART PLAZA (RIVERVIEW)

Overall score

4 / 5
111 out of 111
Amenities:
3.8
Room cleanliness:
4.2
Hotel staff:
4.3
Room comfort:
4.1
Location:
4.4
Value:
3.9

88% would recommend to a friend.

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Review this hotel
Review of Holiday Inn CHICAGO-MART PLAZA (RIVERVIEW)

Reviewer score

4
penny3
Cincinnati, OH, USA
Apr 4, 2012

Spring Break

It was a little challenging find this motel. Would have helped more had I known it was on top of the Chicago Tribune but once we did, was easy to find. Good walking distance from activities in Chicago. Only down fold was that it was not clear that parking was extra. When checking other locations, parking was not mentioned so you knew there was a charge. IN the list of amenities it states parking, should say, parking available but extra cost. Nice pool for older children.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
4
Value:
4
Dining tip: Short walk from hotel

Great pizza place around corner for Chicago style pizza. Lou Malinoes. Ask at desk.

Review of Holiday Inn CHICAGO-MART PLAZA (RIVERVIEW)

Reviewer score

4
BusinessEngineer
Business
Kansas City, Missouri
May 20, 2013

Business Trip Greatness

Great Hotel...Perfect for my business trip. Would recommend to anyone.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

Review of Holiday Inn CHICAGO-MART PLAZA (RIVERVIEW)

Reviewer score

4
Have Money Will Travel
Oakdale, MN
May 6, 2013

Would Stay here Again

My husband, two boys and I stayed over night here for a funeral. This is a very nice hotel, the staff was very friendly and professional. We ate at the hotel restaurant Italiasia, the food was very good. The prices were reasonable as well. The best part was that kids 12 and under eat free-breakfast, lunch and dinner! We definitely took advantage of this Saturday evening and Sunday morning. They had a great breakfast buffet on Sunday morning. Service there was good too, a little slow but good. We didn't use any of the amenities- pool or fitness center. The rooms and bathroom was very clean, comfortable, and nicely updated. The location is perfect, right next to the Merchandise Mart. We walked to the Sears Tower for sight-seeing. Lots of shops and restaurants in the area. The only down fall we didn't know about was the parking at the hotel was $42 per night! But my husband drove around and found a lot for $27. As we were walking to the Sears Tower we saw an overnight lot for $14-it was just 2 blocks away. So if you do decide to stay here, do your homework on the parking.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
5
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
4
Review of Holiday Inn CHICAGO-MART PLAZA (RIVERVIEW)

Reviewer score

5
Franko713
McHenry, IL
Feb 19, 2013

Great Customer Service, Amazing view.

We originally reserved a smoking room, I'm not a heavy smoker but just in case I would like the opportunity to the do it from my room. I was not expecting the heavy smell, not to mention my GF had asthma. Called the front desk for a non smoking room, after explaining my situation, they did not hesitate to find me another room. They truly went the extra mile to make our stay was a pleasant one, and gave me one of the best view in the house. Just like in the Pictures above. Will be coming back soon..

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Review of Holiday Inn CHICAGO-MART PLAZA (RIVERVIEW)

Reviewer score

4
Few days in chicago
Michigan
Dec 20, 2012

Nice view! Nice hotel!

It was afforable but a bit out of the way. But you could take an elevator and then a short walk inside to the Merchandise Mart and catch a train. Amazing view of the river and the city from my window! Beds were comfortable and service was good.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
4
Room comfort:
5
Location:
4
Value:
4
Review of Holiday Inn CHICAGO-MART PLAZA (RIVERVIEW)

Reviewer score

4
WDG1
Business
Atlanta, GA
Sep 30, 2012

holiday mdse mart

Not the hotel if you are scared of heights (open atrium).

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
3
Room comfort:
4
Location:
4
Value:
3
Trip purpose:

Business

Review of Holiday Inn CHICAGO-MART PLAZA (RIVERVIEW)

Reviewer score

4
Meggie May
Ann Arbor
Sep 17, 2012

beautiful view

hard to get to. Nice stay. Beautiful view Nice Staff

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
4
Hotel staff:
4
Room comfort:
3
Location:
5
Value:
3
Review of Holiday Inn CHICAGO-MART PLAZA (RIVERVIEW)

Reviewer score

2
go colts
Milford, IN 46542, USA
Aug 21, 2012

experience

The lady at the checkin was not very helpful! Parking cost 39.00 Rooms were bluh no fridge or microwave. You had to get on two elevators just to get to your room. nothing great about this hotel-will not stay again. the only good thing is the view was nice

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
3
Hotel staff:
1
Room comfort:
2
Location:
1
Value:
1
Review of Holiday Inn CHICAGO-MART PLAZA (RIVERVIEW)

Reviewer score

2
Drfro
Business
Lincoln, Nebraska
Jul 9, 2012

Underwhelmed

My experience certainly wasnt bad, but everything- from the room to the food and pool- were just generally underwhelming. Its definitely more expensive than it should be.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Room cleanliness:
3
Hotel staff:
4
Room comfort:
2
Location:
5
Value:
2
Trip purpose:

Business

Review of Holiday Inn CHICAGO-MART PLAZA (RIVERVIEW)

Reviewer score

4
Business traveler Jane
Business
Indianapois, IN
Jun 18, 2012

Business trip

The hotel was very nice and clean. The staff was friendly and helpful. We had everything we needed and would book this hotel again.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
4
Value:
3
Trip purpose:

Business

Review of Holiday Inn CHICAGO-MART PLAZA (RIVERVIEW)

Reviewer score

3
mikkey
il
Jun 8, 2012

great view, not so comfortable

service, cleanliness, and location was GREAT! the bed was the WORSE! my neck and back are still sore and aching. the view was to die for. if they swap out thier beds for new ones, i'll definetly be staying there in the future. if not, i doubt i'd be putting my body in that much pain ever again.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
5
Room comfort:
1
Location:
4
Value:
2
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