Rate and special offer based on Check-in: Jun 8, 2015 Check-out: Jun 9, 2015

Congress Plaza Hotel at Grant Park

3 stars
View map of 520 South Michigan Ave, Chicago, IL 60605

Hotel Overview

Reviewer score
3.3
out of 5
1,279 reviews
Perfect Home Base for Chicago

The hotel was charming and had tons of character. Not like your usual sterile chain environment. We... See full review

  • Susan D.
  • Apr 29, 2015
Every Stay

I have brought friends and family to stay at the Congress for years! I love the location of the... See full review

  • barbara b.
  • Apr 29, 2015
With its neon-red sign standing out against the Chicago skyline, its vaulted Italianate ceilings, and glimmering 'Gold Room' banquet hall, the Congress Plaza Hotel makes an imposing first impression. Once known as the "Home of Presidents" due to its popularity with both Roosevelt's, Woodrow Wilson and Richard Nixon, it's been operating since 1893. Valet dry-cleaning and barber services of yesteryear sit side-by-side with modern amenities like audiovisual tech for business meetings and a 24-hour fitness center. On-site eating options are globally diverse (Rafael's Steakhouse) and come straight from the griddle in the morning (Gazebo Restaurant). In the evenings, settle into a leather back armchair with a bourbon, or take your shots at the dartboard in the Congress Lounge, where both business users and vacationers gather for some much-needed R&R.
Key facts
  • 871 guestrooms
  • 36 suites
  • 23 meeting/event rooms
  • 2 restaurants: Rafael's Steakhouse, Gazebo Restaurant
  • Congress Lounge & Bar
  • Gift shop
  • Barber shop
  • 24-hour gym
  • Valet dry cleaning/shoeshine
  • Smoking rooms available on request
Neighborhood
Across the street from Grant Park and the famous Buckingham Fountain, Congress Plaza rests on the main thoroughfare and shopping mecca of Michigan Avenue, aka, the Magnificent Mile. The hotel is walking distance from world-renowned institutions like the Art Institute of Chicago, Shedd Aquarium, and the fascinating Field Museum. Found on the banks of Lake Michigan, the Field Museum is the home of "Sue," the largest and most complete Tyrannosaurus Rex skeleton ever discovered, as well as a life-size Maori meeting house.
Hints and tips
The Congress is frequently nicknamed 'the most haunted hotel in Chicago,' and budding paranormal detectives should request a room in the oldest part of the building, the South Tower, for the 'highest chance' of ghostly activity.

Be on the lookout for characters like notorious murder victim Peg Leg Johnny, or test your courage near the 12th floor room which was allegedly closed down due to paranormal activity.

This is not a comprehensive list of fees. Any amounts listed above may not include taxes and are subject to change.

Congress Plaza Hotel at Grant Park Rooms

Lakefront King
Guest room with one king-sized bed. Rooms face Lake Michigan and Buckingham Fountain and can accommodate a maximum of 2 quests. All rooms have cable satellite T.V., coffee maker, radio and voice mail, high speed internet connection for $9.95 + TAX for 24 hours and Movies on Demand.
Lakefront Suite
Guest room with one king-sized bed. Rooms face Lake Michigan and Buckingham Fountain and can accommodate a maximum of 2 quests. All rooms have cable satellite T.V., coffee maker, radio and voice mail, high speed internet connection for $9.95 + TAX for 24 hours and Movies on Demand.
Standard Double
Guest room with two double beds and can accommodate a maximum of 4 guests. All rooms have cable satellite T.V., coffee maker, radio and voice mail, high speed internet connection for $9.95 + TAX for 24 hours and Movies on Demand.
City View King Suite
Guest room with one king-sized bed. Accommodate a maximum of 2 guests. All rooms have cable satellite T.V., coffee maker, radio and voice mail, high speed internet connection for $9.95 + TAX for 24 hours and Movies on Demand.
Standard Room - 1 Double Bed
Guest room with one double bed and can accommodate a maximum of two guests. All rooms have cable satellite T.V., coffee maker, radio and voice mail, high speed internet connection for $9.95 + TAX for 24 hours and Movies on Demand.
Standard King
Guest room with one king-sized bed and can accommodate a maximum of two guests. All rooms have cable satellite T.V., coffee maker, radio and voice mail, high speed internet connection for $9.95 + TAX for 24 hours and Movies on Demand.

Amenities

  • Free internet in room
General
Concierge
Activities
Fitness Center
Dining
Restaurant
Room service
Internet
Free internet in room

Recommendations for you

Customers who viewed Congress Plaza Hotel at Grant Park also booked these hotels.

Reviewer score 4.1 out of 5
Reviewer score 3.8 out of 5
Reviewer score 3.3 out of 5

Hotel Map

41.8751 -87.6243
Area served
Chicago, IL
Nearby airports
Midway and O'Hare International Airports
Area description
Adjacent to Grant Park and Buckingham Fountain. Near Millenium Park, The Art Institute of Chicago, Museum Campus, Symphony Center, and the Sears Tower.

Nearby points of interest

  • Auditorium Building: 0.1 mi
  • Harold Washington Library: 0.2 mi
  • Chicago Architecture Foundation: 0.3 mi
  • Buckingham Fountain: 0.3 mi
  • Symphony Center: 0.3 mi
  • Grant Park: 0.3 mi
  • Printers Square: 0.3 mi
  • Art Institute of Chicago: 0.3 mi
  • Crown Fountain: 0.4 mi
  • Bank of America Theatre: 0.4 mi
  • Chicago Board of Trade: 0.5 mi
  • State Street: 0.5 mi
  • Cloud Gate: 0.5 mi
  • Shubert Theatre: 0.5 mi
  • Pritzker Pavilion: 0.6 mi
  • Auditorium Building: 0.1 mi
  • Harold Washington Library: 0.2 mi
  • Chicago Architecture Foundation: 0.3 mi
  • Buckingham Fountain: 0.3 mi
  • Symphony Center: 0.3 mi
  • Grant Park: 0.3 mi
  • Printers Square: 0.3 mi
  • Art Institute of Chicago: 0.3 mi
  • Crown Fountain: 0.4 mi
  • Bank of America Theatre: 0.4 mi
  • Chicago Board of Trade: 0.5 mi
  • State Street: 0.5 mi
  • Cloud Gate: 0.5 mi
  • Shubert Theatre: 0.5 mi
  • Pritzker Pavilion: 0.6 mi
  • Willis Tower (Sears Tower): 0.6 mi
  • Yacht Club: 0.6 mi
  • Chicago Cultural Center: 0.6 mi
  • Macys: 0.6 mi
  • Harris Theater: 0.6 mi
  • Oriental Theatre: 0.7 mi
  • City Hall: 0.7 mi
  • Chicago Theater: 0.7 mi
  • Goodman Theatre: 0.7 mi
  • Prudential Plaza: 0.7 mi
  • Field Museum of Natural History: 0.7 mi
  • Cadillac Palace Theatre: 0.7 mi
  • Shedd Aquarium: 0.8 mi
  • Harold Washington College: 0.8 mi
  • Chicago Mercantile Exchange: 0.8 mi
  • Opera House: 0.9 mi
  • Union Station: 0.9 mi
  • Marina City: 0.9 mi
  • Soldier Field: 1 mi
  • Museum of Broadcast Communications: 1 mi
  • Wrigley Building: 1 mi
  • Merchandise Mart: 1 mi
  • Tribune Tower: 1.1 mi
  • Adler Planetarium: 1.1 mi
  • North Michigan Avenue: 1.1 mi
  • Hull House Museum: 1.2 mi
  • Chicago - Mag Mile - Wacker Dr: 1.3 mi
  • Lake Point Tower: 1.3 mi
  • Michigan Avenue South: 1.3 mi
  • Terra Museum of American Art: 1.3 mi

Meeting facilities

Meeting Info
50,000 square feet of meeting space. World renowned gold room

Dining

Gazebo Restaurant
Breakfast, Lunch and Dinner served from 6:30am to 10:30pm. Breakfast includes full American Breakfast, lunch- a variety of salads and sandwiches, dinner- chicken, beef, pork and seafood dishes.
Tavern Tap
A relaxed setting to enjoy cocktails or play pool or watch your favorite sports

Hotel Policies

Check-in:
3:00 PM
Check-out:
12:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

Ratings and reviews for Congress Plaza Hotel at Grant Park

Overall score

3.4 / 5
5.01.0
115 out of 1279
Amenities:
3.3
Cleanliness:
3.9
Hotel staff:
3.8
Comfort:
3.6
Location:
4.5
Value:
3.6

80% would recommend to a friend.

Sort by:
Review of Congress Plaza Hotel at Grant Park

Reviewer score

4
5.01.0
Shannon H.
Business
N/A
May 14, 2015

Location, location, location!!

If you like to explore a city using your two feet, this hotel is for you! Take the blue line train from O'Hare and walk a couple blocks to the hotel. Step out each morning going a different direction...you will find beautiful parks, the museum campus, the loop, Navy Pier, and much more!

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
4
Hotel staff:
3
Comfort:
4
Location:
5
Value:
4
Trip purpose:

Business

Review of Congress Plaza Hotel at Grant Park

Reviewer score

4
5.01.0
JORGE G.
Business
AGUASCALIENTES
May 5, 2015

great location

right in the middle of everything... clean and safe...

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
4
Comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

Review of Congress Plaza Hotel at Grant Park

Reviewer score

4
5.01.0
Kush29
Business
Montreal
Apr 30, 2015

Not bad for a backpacker

Went there on my last day backpacking Chicago. Good view. Close to the Art museum, the Bean and the pier. The room kept its antique state, and all of its antique furnishing. That was both a plus and a minus: Plus-Antique, Minus-slight smell. Room service: forget about it. Called them at 1am and I waited on hold for someone to never pick up.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
3
Hotel staff:
4
Comfort:
4
Location:
3
Value:
5
Trip purpose:

Business

Review of Congress Plaza Hotel at Grant Park

Reviewer score

2
5.01.0
ysmn
Business
Gainesville
Apr 23, 2015

The oldest hotel ever

I booked the hotel only for it's location. Other than that, the hotel was the oldest hotel I've ever stayed. It has a fancy lobby, as usual. But when you go to upstairs, the hallways are dark and dirty. I stayed on it in April, which is still a cold month for Chicago, but the heating season was already over for the hotel. The weather forecast was 45F highest, and the receptionist told me that a lot of customers complained about how hot the rooms were, so they shot down the heating. I am glad they gave me a portable heater (which was not working and they changed it next day, and the second one was fine). Moreover, the safe box was not working, and there was not way to close it while it was not working. And the location of it was terrible, so I wasn't able to close the closet door because of the open safe box. Furthermore, the towels were different shapes and from different materials (a sign of oldness). The bat top drainage was clogged, and the toilet flash was not properly working. Last, the bed sheets were terribly old, and there were a lot of hair stick on them. It was not because they were dirty. They changed my sheets next day, and there were hairs again on the new ones. It sounds like exaggeration, but all of these are true. As I say, it's the oldest hotel I've ever stayed. But I give 2 stars for the location.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Cleanliness:
2
Hotel staff:
3
Comfort:
1
Location:
4
Value:
2
Trip purpose:

Business

Review of Congress Plaza Hotel at Grant Park

Reviewer score

5
5.01.0
Anonymous
Business
Washington
Mar 22, 2015

Classic Chicago

This hotel was located in a great spot. I only wish I lived closer to Chicago, so I could go there more often and stay at this hotel. And to eat more deep dish.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
4
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Review of Congress Plaza Hotel at Grant Park

Reviewer score

3
5.01.0
Scott T.
Business
N/A
Mar 17, 2015

Worn out.

Fantastic location for a tired, worn-out and not well maintained hotel. And no hot water in the morning.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
4
Hotel staff:
3
Comfort:
1
Location:
5
Value:
2
Trip purpose:

Business

Review of Congress Plaza Hotel at Grant Park

Reviewer score

4
5.01.0
Madalla A.
Business
N/A
Feb 21, 2015

Excellent location

6 nights stay went very smooth excellent location.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
4
Comfort:
4
Location:
5
Value:
4
Trip purpose:

Business

Review of Congress Plaza Hotel at Grant Park

Reviewer score

5
5.01.0
a working weekend
Business
Highland
Feb 18, 2015

great overnight stay

close to my place of business. nice big room. clean. did not have time to check out amenities. will stay here again. great price.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Review of Congress Plaza Hotel at Grant Park

Reviewer score

1
5.01.0
Mrs. Unhappy
Business
N/A
Feb 17, 2015

Worst Stay Ever!

Hair all over bed, staff never came to clean the bed. They claimed we were in a newly renovated room. It was just newly painted. My husband and I left and found another hotel. Vintage isn't the word, old building.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Cleanliness:
1
Hotel staff:
1
Comfort:
1
Location:
1
Value:
1
Trip purpose:

Business

Review of Congress Plaza Hotel at Grant Park

Reviewer score

4
5.01.0
Norman Chou
Business
Glen Cove
Jan 17, 2015

Great location & Good Value

Generally good. This hotel is located in the central area of Chicago and near Lake Michigan. It's quite close to most attractions in the city and a bus tour around Chicago starting from the hotel is available. Since this hotel is very old, the room is not that tidy and clean but is big enough.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
3
Hotel staff:
4
Comfort:
4
Location:
5
Value:
4
Trip purpose:

Business

Sightseeing tip: Short drive from hotel

The famous Soldier Field is close to this hotel and you can take a short drive to that stadium.

Back to menu Return to top