Rate and special offer based on Check-in: Feb 25, 2016 Check-out: Feb 27, 2016

Congress Plaza Hotel at Grant Park

3 stars
View map of 520 South Michigan Ave, Chicago, IL 60605

Hotel Overview

Reviewer score
3.4
out of 5
115 reviews
Weftec

Enjoyed the hotel. Good location enjoyed seeing the Egyptian style. See full review

  • Scott H.
  • Oct 1, 2015
Perfect Home Base for Chicago

The hotel was charming and had tons of character. Not like your usual sterile chain environment. We... See full review

  • Susan D.
  • Apr 29, 2015

The Congress Plaza Hotel at Grant Park Chicago is a living piece of American history. It was originally built in 1893, and after World War II began, the historic hotel was purchased by the government to become a headquarters for U.S. Army officers. In 1945, the hotel was repurchased by a group of Chicago natives and reopened to the public. The Congress Hotel blends the old and new for a unique and high-class stay in the Windy City. Rooms feature high ceilings, larger bathrooms and unique room configurations. The Congress Hotel offers many amenities to its guests to ensure their satisfaction, such as same-day dry cleaning and shoe shine service.

Highlights

The Congress Hotel is located near Grant Park, home of Buckingham Fountain, and the Magnificent Mile on Michigan Avenue. The central location of the hotel gives visitors easy access to explore nearby Soldier Field, Shedd Aquarium, The Field Museum, Adler Planetarium and Lake Michigan. There are three dining options located on-site at The Congress: the Gazebo Restaurant, the Rafael Steak House and The Congress Lounge. Room service is also available. The hotel also offers a 24-hour fitness center, gift shop, game room and an on-site barber shop. Visitors also have access to Wi-Fi, hair dryers, coffee makers and cable television with premium channels.

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Hotel Map

41.8751 -87.6243
Area served
Chicago, IL
Nearby airports
Midway and O'Hare International Airports
Area description
Adjacent to Grant Park and Buckingham Fountain. Near Millenium Park, The Art Institute of Chicago, Museum Campus, Symphony Center, and the Sears Tower.

Hotel Policies

Check-in:
3:00 PM
Check-out:
12:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

Ratings and reviews for Congress Plaza Hotel at Grant Park

Overall score

3.2 / 5
5.01.0
13 out of 115
Amenities:
3.5
Cleanliness:
3.5
Hotel staff:
3.5
Comfort:
3.7
Location:
4.3
Value:
3.6

77% would recommend to a friend.

Sort by:
Review of Congress Plaza Hotel at Grant Park

Reviewer score

2
5.01.0
LDZA
Single
Concord
Oct 12, 2015

Place is gross

It is a pretty dirty place. I stayed there because I was looking for an apartment at the time and was trying to save some money by staying at a cheap place. This is like a dirty airport hotel, except its in a prime location on Michigan. Staff was mixed. Some rude, some helpful. Would not stay again

Hotel features (5 = best, 1 = worst):
Amenities:
1
Cleanliness:
1
Hotel staff:
1
Comfort:
2
Location:
4
Value:
2
Trip purpose:

Single

Review of Congress Plaza Hotel at Grant Park

Reviewer score

3
5.01.0
Booya
Single
N/A
Oct 9, 2015

big room and a closet sized bathroom

Location, excellent. Big clean comfy room, comfy bed. Staff has no idea (and they couldn't care less) about just about anything! But, well...that's what all the reviewers say--and they're right! Splurge for the lake view (if possible), it's worth it. Beware--(it was only October) and my room was FREEZING cold, but they did send up a space heater (so they're not as bad as they could've been) There are vending and ice machines. It's quite a large hotel and so perfectly located.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
2
Comfort:
3
Location:
4
Value:
4
Trip purpose:

Single

Review of Congress Plaza Hotel at Grant Park

Reviewer score

4
5.01.0
JORGE G.
Single
AGUASCALIENTES
May 5, 2015

great location

right in the middle of everything... clean and safe...

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
4
Comfort:
4
Location:
4
Value:
4
Trip purpose:

Single

Review of Congress Plaza Hotel at Grant Park

Reviewer score

1
5.01.0
Mrs. Unhappy
Single
N/A
Feb 17, 2015

Worst Stay Ever!

Hair all over bed, staff never came to clean the bed. They claimed we were in a newly renovated room. It was just newly painted. My husband and I left and found another hotel. Vintage isn't the word, old building.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Cleanliness:
1
Hotel staff:
1
Comfort:
1
Location:
1
Value:
1
Trip purpose:

Single

Review of Congress Plaza Hotel at Grant Park

Reviewer score

5
5.01.0
Deborah F.
Single
N/A
Jan 7, 2015

Great People

I absolutely loved the workers. Everyone except one young lady that worked in the restaurant (I don't know her name) was very nice, courteous and helpful.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Single

Review of Congress Plaza Hotel at Grant Park

Reviewer score

4
5.01.0
Vennie
Single
Calif.
Oct 23, 2013

visiting family

This hotel provided a great location for visiting my daughter and her family. it was an easy walk to her house.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
4
Trip purpose:

Single

Review of Congress Plaza Hotel at Grant Park

Reviewer score

4
5.01.0
Ma. del Rocio
Single
Asuncion, Paraguay
Mar 29, 2012

I recommend!!

Excellent attention and location!!!. It´s location at Michigan av. is wonderful because is near downtown, is front of the Grant Park, the Aquarius and McCormick. It´s safe to walk. I really enjoy there!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
5
Comfort:
4
Location:
5
Value:
4
Trip purpose:

Single

Review of Congress Plaza Hotel at Grant Park

Reviewer score

4
5.01.0
Jhakobe
Single
Elkhart, IN, USA
Feb 27, 2012

Yeah, it's a good place to stay

It is an old property and doesn't offer some of the updated amenities or looks of a newer or recent remodeled hotel. But it is an excellent value for it's location, friendly staff and the amenities it does offer. I walk about everywhere in the city, so it's proximity to museums, food/drinks, entertainment is quite good. The staff is always quick to offer a cab or to check your bags for a few extra hours. Never been disappointed staying here, I'll go back again.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
3
Hotel staff:
4
Comfort:
3
Location:
4
Value:
4
Trip purpose:

Single

Time-saving tip: Short walk from hotel

Riding the South Shore rail? Hop off at Van Buren. Walk only a block and a half to the front door of the hotel.

Review of Congress Plaza Hotel at Grant Park

Reviewer score

4
5.01.0
happily retired
Single
San Antonio, TX, USA
Sep 20, 2011

great location

Great location--excellent staff especially at the concierge desk. An older hotel hotel, so did not expect everything to be modern, but I found it very comfortable.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
4
Trip purpose:

Single

Money-saving tip: Not Applicable

get 3 day cta pass

Review of Congress Plaza Hotel at Grant Park

Reviewer score

4
5.01.0
Dewar
Single
NEW YORK
Aug 8, 2011

Very good location and reasonable price

Very good location and reasonable price

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
4
Hotel staff:
4
Comfort:
4
Location:
5
Value:
5
Trip purpose:

Single

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