Rate and special offer based on Check-in: Oct 27, 2014 Check-out: Oct 30, 2014

Congress Plaza Hotel at Grant Park

3 stars
520 South Michigan Ave, Chicago, IL 60605
Hotel Overview
Reviewer score
3.3
out of 5
1,117 reviews
A great place to stay

Even though it was a very busy time for them, they were all extremely nice to us and gave a great... See full review

  • Schatz814
  • Oct 19, 2014
Unbeatable location, good service

I stayed over the weekend at Congress Plaza Hotel. It was a good experience. It was among one of... See full review

  • Qile
  • Sep 22, 2014
With its neon-red sign standing out against the Chicago skyline, its vaulted Italianate ceilings, and glimmering 'Gold Room' banquet hall, the Congress Plaza Hotel makes an imposing first impression. Once known as the "Home of Presidents" due to its popularity with both Roosevelt's, Woodrow Wilson and Richard Nixon, it's been operating since 1893. Valet dry-cleaning and barber services of yesteryear sit side-by-side with modern amenities like audiovisual tech for business meetings and a 24-hour fitness center. On-site eating options are globally diverse (Rafael's Steakhouse) and come straight from the griddle in the morning (Gazebo Restaurant). In the evenings, settle into a leather back armchair with a bourbon, or take your shots at the dartboard in the Congress Lounge, where both business users and vacationers gather for some much-needed R&R.
Key facts
  • 871 guestrooms
  • 36 suites
  • 23 meeting/event rooms
  • 2 restaurants: Rafael's Steakhouse, Gazebo Restaurant
  • Congress Lounge & Bar
  • Gift shop
  • Barber shop
  • 24-hour gym
  • Valet dry cleaning/shoeshine
  • Smoking rooms available on request
Neighborhood
Across the street from Grant Park and the famous Buckingham Fountain, Congress Plaza rests on the main thoroughfare and shopping mecca of Michigan Avenue, aka, the Magnificent Mile. The hotel is walking distance from world-renowned institutions like the Art Institute of Chicago, Shedd Aquarium, and the fascinating Field Museum. Found on the banks of Lake Michigan, the Field Museum is the home of "Sue," the largest and most complete Tyrannosaurus Rex skeleton ever discovered, as well as a life-size Maori meeting house.
Hints and tips
The Congress is frequently nicknamed 'the most haunted hotel in Chicago,' and budding paranormal detectives should request a room in the oldest part of the building, the South Tower, for the 'highest chance' of ghostly activity.

Be on the lookout for characters like notorious murder victim Peg Leg Johnny, or test your courage near the 12th floor room which was allegedly closed down due to paranormal activity.

This is not a comprehensive list of fees. Any amounts listed above may not include taxes and are subject to change.

Congress Plaza Hotel at Grant Park Rooms

Lakefront King
Guest room with one king-sized bed. Rooms face Lake Michigan and Buckingham Fountain and can accommodate a maximum of 2 quests. All rooms have cable satellite T.V., coffee maker, radio and voice mail, high speed internet connection for $9.95 + TAX for 24 hours and Movies on Demand.
Lakefront Suite
Guest room with one king-sized bed. Rooms face Lake Michigan and Buckingham Fountain and can accommodate a maximum of 2 quests. All rooms have cable satellite T.V., coffee maker, radio and voice mail, high speed internet connection for $9.95 + TAX for 24 hours and Movies on Demand.
Standard Double
Guest room with two double beds and can accommodate a maximum of 4 guests. All rooms have cable satellite T.V., coffee maker, radio and voice mail, high speed internet connection for $9.95 + TAX for 24 hours and Movies on Demand.
City View King Suite
Guest room with one king-sized bed. Accommodate a maximum of 2 guests. All rooms have cable satellite T.V., coffee maker, radio and voice mail, high speed internet connection for $9.95 + TAX for 24 hours and Movies on Demand.
Standard Room - 1 Double Bed
Guest room with one double bed and can accommodate a maximum of two guests. All rooms have cable satellite T.V., coffee maker, radio and voice mail, high speed internet connection for $9.95 + TAX for 24 hours and Movies on Demand.
Standard King
Guest room with one king-sized bed and can accommodate a maximum of two guests. All rooms have cable satellite T.V., coffee maker, radio and voice mail, high speed internet connection for $9.95 + TAX for 24 hours and Movies on Demand.

Amenities

  • Free internet in room
General
Concierge
Activities
Fitness Center
Dining
Restaurant
Room service
Internet
Free internet in room

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Hotel Map

41.8751 -87.6243
Area served
Chicago, IL
Nearby airports
Midway and O'Hare International Airports
Area description
Adjacent to Grant Park and Buckingham Fountain. Near Millenium Park, The Art Institute of Chicago, Museum Campus, Symphony Center, and the Sears Tower.

Nearby points of interest

  • Auditorium Building: 0.1 mi
  • Harold Washington Library: 0.2 mi
  • Chicago Architecture Foundation: 0.3 mi
  • Buckingham Fountain: 0.3 mi
  • Symphony Center: 0.3 mi
  • Grant Park: 0.3 mi
  • Printers Square: 0.3 mi
  • Art Institute of Chicago: 0.3 mi
  • Crown Fountain: 0.4 mi
  • Bank of America Theatre: 0.4 mi
  • Chicago Board of Trade: 0.5 mi
  • State Street: 0.5 mi
  • Cloud Gate: 0.5 mi
  • Shubert Theatre: 0.5 mi
  • Pritzker Pavilion: 0.6 mi
  • Auditorium Building: 0.1 mi
  • Harold Washington Library: 0.2 mi
  • Chicago Architecture Foundation: 0.3 mi
  • Buckingham Fountain: 0.3 mi
  • Symphony Center: 0.3 mi
  • Grant Park: 0.3 mi
  • Printers Square: 0.3 mi
  • Art Institute of Chicago: 0.3 mi
  • Crown Fountain: 0.4 mi
  • Bank of America Theatre: 0.4 mi
  • Chicago Board of Trade: 0.5 mi
  • State Street: 0.5 mi
  • Cloud Gate: 0.5 mi
  • Shubert Theatre: 0.5 mi
  • Pritzker Pavilion: 0.6 mi
  • Willis Tower (Sears Tower): 0.6 mi
  • Yacht Club: 0.6 mi
  • Chicago Cultural Center: 0.6 mi
  • Macys: 0.6 mi
  • Harris Theater: 0.6 mi
  • Oriental Theatre: 0.7 mi
  • City Hall: 0.7 mi
  • Chicago Theater: 0.7 mi
  • Goodman Theatre: 0.7 mi
  • Prudential Plaza: 0.7 mi
  • Field Museum of Natural History: 0.7 mi
  • Cadillac Palace Theatre: 0.7 mi
  • Shedd Aquarium: 0.8 mi
  • Harold Washington College: 0.8 mi
  • Chicago Mercantile Exchange: 0.8 mi
  • Opera House: 0.9 mi
  • Union Station: 0.9 mi
  • Marina City: 0.9 mi
  • Soldier Field: 1 mi
  • Museum of Broadcast Communications: 1 mi
  • Wrigley Building: 1 mi
  • Merchandise Mart: 1 mi
  • Tribune Tower: 1.1 mi
  • Adler Planetarium: 1.1 mi
  • North Michigan Avenue: 1.1 mi
  • Hull House Museum: 1.2 mi
  • Chicago - Mag Mile - Wacker Dr: 1.3 mi
  • Lake Point Tower: 1.3 mi
  • Michigan Avenue South: 1.3 mi
  • Terra Museum of American Art: 1.3 mi

Dining

Gazebo Restaurant
Breakfast, Lunch and Dinner served from 6:30am to 10:30pm. Breakfast includes full American Breakfast, lunch- a variety of salads and sandwiches, dinner- chicken, beef, pork and seafood dishes.
Tavern Tap
A relaxed setting to enjoy cocktails or play pool or watch your favorite sports

Meeting facilities

Meeting Info
50,000 square feet of meeting space. World renowned gold room

Hotel Policies

Check-in:
1500
Check-out:
1200

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (1117)

Ratings and reviews for Congress Plaza Hotel at Grant Park

Overall score

3.3 / 5
5.01.0
1117 out of 1117
Amenities:
3
Room cleanliness:
3.7
Hotel staff:
3.7
Room comfort:
3.4
Location:
4.5
Value:
3.5

72% would recommend to a friend.

Sort by:
Review of Congress Plaza Hotel at Grant Park

Reviewer score

5
5.01.0
Schatz814
Business
Chicago Suburb
Oct 19, 2014

A great place to stay

Even though it was a very busy time for them, they were all extremely nice to us and gave a great room with a beautiful look of the lake front. The staff couldn't have been nicer or more prompt with helping us.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

Review of Congress Plaza Hotel at Grant Park

Reviewer score

2
5.01.0
Travvel
Business
US
Oct 18, 2014

Congress Plaza

Location is great. Hotel is run down. Housekeeping is spotty at best. Bed did not have a comforter cover. Breakfast food was passable, but service was not good.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Room cleanliness:
2
Hotel staff:
1
Room comfort:
2
Location:
4
Value:
2
Trip purpose:

Business

Review of Congress Plaza Hotel at Grant Park

Reviewer score

2
5.01.0
Joeeee
Business
Austin, TX
Oct 16, 2014

Great location, Very old

I think the city of Chicago was built around this hotel. The lobby is very cool, I didn't have time to relax there, but I'd love to spend some time playing pool and having a drink in the lounge. Very historical feel to it, very cool. Unfortunately, the rooms weren't all that great. Room was small, bathroom was unreal tiny, and bed wasn't terribly comfortable. Paint chipping, not in great condition, and no temp control in the room (only fan speed). I'd come back to hang in the lounge, but I almost surely wouldn't stay here again. Rooms need to be updated, big time.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
2
Hotel staff:
3
Room comfort:
2
Location:
3
Value:
3
Trip purpose:

Business

Review of Congress Plaza Hotel at Grant Park

Reviewer score

3
5.01.0
Running Reindeer
Business
Indianapolis
Oct 14, 2014

Great Location.

The location is great and can't be beat for access to Grant Park. Hotel and service are average. Room was hot and there is no ability to adjust the temperature in the room.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
3
Hotel staff:
3
Room comfort:
1
Location:
5
Value:
4
Trip purpose:

Business

Dining tip: Short walk from hotel

The Artist's Cafe is a block north of the hotel and had good food.

Review of Congress Plaza Hotel at Grant Park

Reviewer score

2
5.01.0
ColumbusDuo
Business
Columbus
Oct 13, 2014

Good location but not clean enough

Staff helpful. Rooms old, dated and hard to keep clean. Just not kept up enough for my family with little kids that want to touch everything. Love location close to museums.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
2
Hotel staff:
3
Room comfort:
2
Location:
5
Value:
2
Trip purpose:

Business

Dining tip: Short walk from hotel

Yolk is a great breakfast place recommended by Congress Plaza staff.

Review of Congress Plaza Hotel at Grant Park

Reviewer score

3
5.01.0
Quick Traveler 1
Business
Pennsylvania
Oct 10, 2014

Nice/Convenient

This is an "older" hotel, but it is nice. Some won't care for that, but it is quaint. Room was nice.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
3
Hotel staff:
2
Room comfort:
3
Location:
4
Value:
4
Trip purpose:

Business

Review of Congress Plaza Hotel at Grant Park

Reviewer score

4
5.01.0
Anti Mat
Business
Livonia, MI
Oct 8, 2014

Great views and nice size rooms

The Congress is an older hotel but the room was large and there were plenty of electrical outlets which was a pleasant surprise. The bathroom had been updated which was nice. Flat screen TV mounted on wall, free wireless. I would return.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
4
Value:
5
Trip purpose:

Business

Time-saving tip: Not Applicable

If you want to do the trolley just to get a feel for the city I would recommend it, however, expect it to take some time. Not a good transportation choice. The L trains are probably your best option for getting around. Not being used to public transit it was a bit daunting the first time but it's easy to figure out and get used to.

Review of Congress Plaza Hotel at Grant Park

Reviewer score

2
5.01.0
Oz514
Business
St. Joseph , MO
Oct 8, 2014

so so

If you are looking for a modern contemporary hotel this is not it. The hotel is historic and the location perfect. Word is some presidents in the 1800's and early 1900's have graced the Congress Plaza with their stays giving them something to brag about. It was reasonably priced and the architecture can be appreciated. Just needs lots of updating. For eg:- who doesnt have a thermostat. We didnt have one in our room. My wife was digging the authenticity of the whole place but I wasnt so impressed, nor was I disappointed. So overall its a 2.5 star experience. Id recommend for location.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Room cleanliness:
3
Hotel staff:
2
Room comfort:
3
Location:
5
Value:
2
Trip purpose:

Business

Dining tip: Short walk from hotel

Deep dish.

Review of Congress Plaza Hotel at Grant Park

Reviewer score

3
5.01.0
juh02
Business
Chino, California
Oct 8, 2014

Meh

They don't give you soap, shampoo, or conditioner!

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
3
Hotel staff:
4
Room comfort:
4
Location:
5
Value:
3
Trip purpose:

Business

Review of Congress Plaza Hotel at Grant Park

Reviewer score

3
5.01.0
Al the Art Guy
Business
Medina, Texas
Oct 8, 2014

Like Travelling back in time

Staying here was like going back in time - unfortunately the year was 1973! The rooms are in serious need of updating Chippy paint and distressed furniture are everywhere. Hot water is also lacking - after 10 minutes got slightly above tepid. The reason to stay here is the location it was perfect for visiting The Art Institute, Millenium Park, The Chicago Architecture Foundation and taking the Merta to the Robie House in Hyde park. So if you need a nice room look elsewhere, if you need a place to be in the middle of Chicago's cultural attractions this is the place for you.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
3
Hotel staff:
3
Room comfort:
2
Location:
4
Value:
3
Trip purpose:

Business

Shopping tip: Short walk from hotel

Visit the Architectural Foundation of Chicago's store - it is a cut above the average tourist shop with nice quality items for yourself or others on your gift list. Also take one their guided tours with one of their knowledgable docents and learn a little something about Chicago's rich Architectural history.

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