Rate and special offer based on Check-in: Jun 7, 2015 Check-out: Jun 8, 2015

Congress Plaza Hotel at Grant Park

3 stars
View map of 520 South Michigan Ave, Chicago, IL 60605

Hotel Overview

Reviewer score
3.3
out of 5
1,278 reviews
Perfect Home Base for Chicago

The hotel was charming and had tons of character. Not like your usual sterile chain environment. We... See full review

  • Susan D.
  • Apr 29, 2015
Every Stay

I have brought friends and family to stay at the Congress for years! I love the location of the... See full review

  • barbara b.
  • Apr 29, 2015
With its neon-red sign standing out against the Chicago skyline, its vaulted Italianate ceilings, and glimmering 'Gold Room' banquet hall, the Congress Plaza Hotel makes an imposing first impression. Once known as the "Home of Presidents" due to its popularity with both Roosevelt's, Woodrow Wilson and Richard Nixon, it's been operating since 1893. Valet dry-cleaning and barber services of yesteryear sit side-by-side with modern amenities like audiovisual tech for business meetings and a 24-hour fitness center. On-site eating options are globally diverse (Rafael's Steakhouse) and come straight from the griddle in the morning (Gazebo Restaurant). In the evenings, settle into a leather back armchair with a bourbon, or take your shots at the dartboard in the Congress Lounge, where both business users and vacationers gather for some much-needed R&R.
Key facts
  • 871 guestrooms
  • 36 suites
  • 23 meeting/event rooms
  • 2 restaurants: Rafael's Steakhouse, Gazebo Restaurant
  • Congress Lounge & Bar
  • Gift shop
  • Barber shop
  • 24-hour gym
  • Valet dry cleaning/shoeshine
  • Smoking rooms available on request
Neighborhood
Across the street from Grant Park and the famous Buckingham Fountain, Congress Plaza rests on the main thoroughfare and shopping mecca of Michigan Avenue, aka, the Magnificent Mile. The hotel is walking distance from world-renowned institutions like the Art Institute of Chicago, Shedd Aquarium, and the fascinating Field Museum. Found on the banks of Lake Michigan, the Field Museum is the home of "Sue," the largest and most complete Tyrannosaurus Rex skeleton ever discovered, as well as a life-size Maori meeting house.
Hints and tips
The Congress is frequently nicknamed 'the most haunted hotel in Chicago,' and budding paranormal detectives should request a room in the oldest part of the building, the South Tower, for the 'highest chance' of ghostly activity.

Be on the lookout for characters like notorious murder victim Peg Leg Johnny, or test your courage near the 12th floor room which was allegedly closed down due to paranormal activity.

This is not a comprehensive list of fees. Any amounts listed above may not include taxes and are subject to change.

Congress Plaza Hotel at Grant Park Rooms

Lakefront King
Guest room with one king-sized bed. Rooms face Lake Michigan and Buckingham Fountain and can accommodate a maximum of 2 quests. All rooms have cable satellite T.V., coffee maker, radio and voice mail, high speed internet connection for $9.95 + TAX for 24 hours and Movies on Demand.
Lakefront Suite
Guest room with one king-sized bed. Rooms face Lake Michigan and Buckingham Fountain and can accommodate a maximum of 2 quests. All rooms have cable satellite T.V., coffee maker, radio and voice mail, high speed internet connection for $9.95 + TAX for 24 hours and Movies on Demand.
Standard Double
Guest room with two double beds and can accommodate a maximum of 4 guests. All rooms have cable satellite T.V., coffee maker, radio and voice mail, high speed internet connection for $9.95 + TAX for 24 hours and Movies on Demand.
City View King Suite
Guest room with one king-sized bed. Accommodate a maximum of 2 guests. All rooms have cable satellite T.V., coffee maker, radio and voice mail, high speed internet connection for $9.95 + TAX for 24 hours and Movies on Demand.
Standard Room - 1 Double Bed
Guest room with one double bed and can accommodate a maximum of two guests. All rooms have cable satellite T.V., coffee maker, radio and voice mail, high speed internet connection for $9.95 + TAX for 24 hours and Movies on Demand.
Standard King
Guest room with one king-sized bed and can accommodate a maximum of two guests. All rooms have cable satellite T.V., coffee maker, radio and voice mail, high speed internet connection for $9.95 + TAX for 24 hours and Movies on Demand.

Amenities

  • Free internet in room
General
Concierge
Activities
Fitness Center
Dining
Restaurant
Room service
Internet
Free internet in room

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Hotel Map

41.8751 -87.6243
Area served
Chicago, IL
Nearby airports
Midway and O'Hare International Airports
Area description
Adjacent to Grant Park and Buckingham Fountain. Near Millenium Park, The Art Institute of Chicago, Museum Campus, Symphony Center, and the Sears Tower.

Nearby points of interest

  • Auditorium Building: 0.1 mi
  • Harold Washington Library: 0.2 mi
  • Chicago Architecture Foundation: 0.3 mi
  • Buckingham Fountain: 0.3 mi
  • Symphony Center: 0.3 mi
  • Grant Park: 0.3 mi
  • Printers Square: 0.3 mi
  • Art Institute of Chicago: 0.3 mi
  • Crown Fountain: 0.4 mi
  • Bank of America Theatre: 0.4 mi
  • Chicago Board of Trade: 0.5 mi
  • State Street: 0.5 mi
  • Cloud Gate: 0.5 mi
  • Shubert Theatre: 0.5 mi
  • Pritzker Pavilion: 0.6 mi
  • Auditorium Building: 0.1 mi
  • Harold Washington Library: 0.2 mi
  • Chicago Architecture Foundation: 0.3 mi
  • Buckingham Fountain: 0.3 mi
  • Symphony Center: 0.3 mi
  • Grant Park: 0.3 mi
  • Printers Square: 0.3 mi
  • Art Institute of Chicago: 0.3 mi
  • Crown Fountain: 0.4 mi
  • Bank of America Theatre: 0.4 mi
  • Chicago Board of Trade: 0.5 mi
  • State Street: 0.5 mi
  • Cloud Gate: 0.5 mi
  • Shubert Theatre: 0.5 mi
  • Pritzker Pavilion: 0.6 mi
  • Willis Tower (Sears Tower): 0.6 mi
  • Yacht Club: 0.6 mi
  • Chicago Cultural Center: 0.6 mi
  • Macys: 0.6 mi
  • Harris Theater: 0.6 mi
  • Oriental Theatre: 0.7 mi
  • City Hall: 0.7 mi
  • Chicago Theater: 0.7 mi
  • Goodman Theatre: 0.7 mi
  • Prudential Plaza: 0.7 mi
  • Field Museum of Natural History: 0.7 mi
  • Cadillac Palace Theatre: 0.7 mi
  • Shedd Aquarium: 0.8 mi
  • Harold Washington College: 0.8 mi
  • Chicago Mercantile Exchange: 0.8 mi
  • Opera House: 0.9 mi
  • Union Station: 0.9 mi
  • Marina City: 0.9 mi
  • Soldier Field: 1 mi
  • Museum of Broadcast Communications: 1 mi
  • Wrigley Building: 1 mi
  • Merchandise Mart: 1 mi
  • Tribune Tower: 1.1 mi
  • Adler Planetarium: 1.1 mi
  • North Michigan Avenue: 1.1 mi
  • Hull House Museum: 1.2 mi
  • Chicago - Mag Mile - Wacker Dr: 1.3 mi
  • Lake Point Tower: 1.3 mi
  • Michigan Avenue South: 1.3 mi
  • Terra Museum of American Art: 1.3 mi

Dining

Gazebo Restaurant
Breakfast, Lunch and Dinner served from 6:30am to 10:30pm. Breakfast includes full American Breakfast, lunch- a variety of salads and sandwiches, dinner- chicken, beef, pork and seafood dishes.
Tavern Tap
A relaxed setting to enjoy cocktails or play pool or watch your favorite sports

Meeting facilities

Meeting Info
50,000 square feet of meeting space. World renowned gold room

Hotel Policies

Check-in:
3:00 PM
Check-out:
12:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

Ratings and reviews for Congress Plaza Hotel at Grant Park

Overall score

3.3 / 5
5.01.0
1278 out of 1278
Amenities:
3
Cleanliness:
3.7
Hotel staff:
3.7
Comfort:
3.4
Location:
4.5
Value:
3.5

72% would recommend to a friend.

Sort by:
Review of Congress Plaza Hotel at Grant Park

Reviewer score

3
5.01.0
qinger
Business
Boston
May 22, 2015

good but not so satisfying

We stayed in this hotel for a week. The room setting is so complex, it's not easy to find your room number. Whenever I travel through the aisle, I feel scared. One day we were waked up at mid-night around 1:00am by some drunk or stupid people. They knocked our door and speaking loudly in the aisle. I have very bad experience in this hotel. Whenever go to Chicago again, we will never consider this hotel again.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
4
Hotel staff:
3
Comfort:
4
Location:
4
Value:
3
Trip purpose:

Business

Review of Congress Plaza Hotel at Grant Park

Reviewer score

4
5.01.0
Shannon H.
Business
N/A
May 14, 2015

Location, location, location!!

If you like to explore a city using your two feet, this hotel is for you! Take the blue line train from O'Hare and walk a couple blocks to the hotel. Step out each morning going a different direction...you will find beautiful parks, the museum campus, the loop, Navy Pier, and much more!

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
4
Hotel staff:
3
Comfort:
4
Location:
5
Value:
4
Trip purpose:

Business

Review of Congress Plaza Hotel at Grant Park

Reviewer score

4
5.01.0
Rebecca T.
Business
Middletown
May 13, 2015

Girl's Weekend

The Congress Plaza hotel was a great stay for the price. We were staying during the NFL draft, so it was probably more crowded than usual, but the staff seemed to handle it well. Clean enough. Great location. Great price.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
4
Hotel staff:
3
Comfort:
4
Location:
5
Value:
5
Trip purpose:

Business

Review of Congress Plaza Hotel at Grant Park

Reviewer score

4
5.01.0
Adventures with Bella
Business
Chula Vista
May 9, 2015

GREAT FOR LOCATION! & price!!!

The hotel is located in middle of everything and walking distance to most attractions. Near museums and a great restaurants and bars! The hotel itself is old, but they do keep it clean. I loved the staff they were very helpful and awesome. They told us where we should go and eat and what areas to avoid and at what times. We went for the LFC Tour there from CA. so we had no idea what to do and where to go. We will be defiantly going back and most likely staying there again!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

Review of Congress Plaza Hotel at Grant Park

Reviewer score

4
5.01.0
kmacg
Business
N/A
May 5, 2015

NFL Draft

The staff of the hotel was very nice, however the restaurant staff was very slow and not courteous. The room was clean, but the bed had no give - we woke up sore. While the location was perfect, I doubt I will ever stay again.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
4
Hotel staff:
4
Comfort:
1
Location:
5
Value:
2
Trip purpose:

Business

Review of Congress Plaza Hotel at Grant Park

Reviewer score

4
5.01.0
JORGE G.
Business
AGUASCALIENTES
May 5, 2015

great location

right in the middle of everything... clean and safe...

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
4
Comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

Review of Congress Plaza Hotel at Grant Park

Reviewer score

1
5.01.0
Jered C.
Business
Worcester
May 3, 2015

Scary

The worst experience ever, still have nightmares about it. Every night when we were in the hotel I have to picture out before going to sleep how to get out alive in case of emergency. We have to navigate doors and hallways before finding the elevatir. Very nice location but I would rather pay extra to be in a safe place and have a peace if mind while on vacation.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Cleanliness:
2
Hotel staff:
1
Comfort:
2
Location:
4
Value:
1
Trip purpose:

Business

Review of Congress Plaza Hotel at Grant Park

Reviewer score

2
5.01.0
Mandavoshka
Business
N/A
May 2, 2015

One night in Down Town

Great historic landmark. Perfect location. Super old, which I thought was kinda cool. But! The bed sheets were so ITCHY, I felt like I was sleeping on sandpaper. Needless to say, it was a very restless night, which totally sucked 'cause we had a lot planned for the day. Yes, I'm one of those people who needs a good night's sleep or gets cranky. Very cranky. Breakfast was nice and filling, definitely helped with crankiness a little. Step the sheets up a notch and I'll come back.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
3
Hotel staff:
4
Comfort:
1
Location:
5
Value:
2
Trip purpose:

Business

Review of Congress Plaza Hotel at Grant Park

Reviewer score

4
5.01.0
Kush29
Business
Montreal
Apr 30, 2015

Not bad for a backpacker

Went there on my last day backpacking Chicago. Good view. Close to the Art museum, the Bean and the pier. The room kept its antique state, and all of its antique furnishing. That was both a plus and a minus: Plus-Antique, Minus-slight smell. Room service: forget about it. Called them at 1am and I waited on hold for someone to never pick up.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
3
Hotel staff:
4
Comfort:
4
Location:
3
Value:
5
Trip purpose:

Business

Review of Congress Plaza Hotel at Grant Park

Reviewer score

5
5.01.0
Susan D.
Business
N/A
Apr 29, 2015

Perfect Home Base for Chicago

The hotel was charming and had tons of character. Not like your usual sterile chain environment. We looked out our window at Millennium Park. Chicago Art Institute was a short walk away. Many great local places to eat and drink. Can't wait to stay there again!!!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
4
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

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