Rate and special offer based on Check-in: Oct 6, 2014 Check-out: Oct 9, 2014

Congress Plaza Hotel at Grant Park

3 stars
520 South Michigan Ave, Chicago, IL 60605
Hotel Overview
Reviewer score
3.3
out of 5
1,105 reviews
Unbeatable location, good service

I stayed over the weekend at Congress Plaza Hotel. It was a good experience. It was among one of... See full review

  • Qile
  • Sep 22, 2014
good expedience. get what you paid for

The room was clean. The lake view in my room itself was worth half of the money. The staff was... See full review

  • ali mohammad
  • Aug 22, 2014
With its neon-red sign standing out against the Chicago skyline, its vaulted Italianate ceilings, and glimmering 'Gold Room' banquet hall, the Congress Plaza Hotel makes an imposing first impression. Once known as the "Home of Presidents" due to its popularity with both Roosevelt's, Woodrow Wilson and Richard Nixon, it's been operating since 1893. Valet dry-cleaning and barber services of yesteryear sit side-by-side with modern amenities like audiovisual tech for business meetings and a 24-hour fitness center. On-site eating options are globally diverse (Rafael's Steakhouse) and come straight from the griddle in the morning (Gazebo Restaurant). In the evenings, settle into a leather back armchair with a bourbon, or take your shots at the dartboard in the Congress Lounge, where both business users and vacationers gather for some much-needed R&R.
Key facts
  • 871 guestrooms
  • 36 suites
  • 23 meeting/event rooms
  • 2 restaurants: Rafael's Steakhouse, Gazebo Restaurant
  • Congress Lounge & Bar
  • Gift shop
  • Barber shop
  • 24-hour gym
  • Valet dry cleaning/shoeshine
  • Smoking rooms available on request
Neighborhood
Across the street from Grant Park and the famous Buckingham Fountain, Congress Plaza rests on the main thoroughfare and shopping mecca of Michigan Avenue, aka, the Magnificent Mile. The hotel is walking distance from world-renowned institutions like the Art Institute of Chicago, Shedd Aquarium, and the fascinating Field Museum. Found on the banks of Lake Michigan, the Field Museum is the home of "Sue," the largest and most complete Tyrannosaurus Rex skeleton ever discovered, as well as a life-size Maori meeting house.
Hints and tips
The Congress is frequently nicknamed 'the most haunted hotel in Chicago,' and budding paranormal detectives should request a room in the oldest part of the building, the South Tower, for the 'highest chance' of ghostly activity.

Be on the lookout for characters like notorious murder victim Peg Leg Johnny, or test your courage near the 12th floor room which was allegedly closed down due to paranormal activity.

This is not a comprehensive list of fees. Any amounts listed above may not include taxes and are subject to change.

Congress Plaza Hotel at Grant Park Rooms

Lakefront King
Guest room with one king-sized bed. Rooms face Lake Michigan and Buckingham Fountain and can accommodate a maximum of 2 quests. All rooms have cable satellite T.V., coffee maker, radio and voice mail, high speed internet connection for $9.95 + TAX for 24 hours and Movies on Demand.
Lakefront Suite
Guest room with one king-sized bed. Rooms face Lake Michigan and Buckingham Fountain and can accommodate a maximum of 2 quests. All rooms have cable satellite T.V., coffee maker, radio and voice mail, high speed internet connection for $9.95 + TAX for 24 hours and Movies on Demand.
Standard Double
Guest room with two double beds and can accommodate a maximum of 4 guests. All rooms have cable satellite T.V., coffee maker, radio and voice mail, high speed internet connection for $9.95 + TAX for 24 hours and Movies on Demand.
City View King Suite
Guest room with one king-sized bed. Accommodate a maximum of 2 guests. All rooms have cable satellite T.V., coffee maker, radio and voice mail, high speed internet connection for $9.95 + TAX for 24 hours and Movies on Demand.
Standard Room - 1 Double Bed
Guest room with one double bed and can accommodate a maximum of two guests. All rooms have cable satellite T.V., coffee maker, radio and voice mail, high speed internet connection for $9.95 + TAX for 24 hours and Movies on Demand.
Standard King
Guest room with one king-sized bed and can accommodate a maximum of two guests. All rooms have cable satellite T.V., coffee maker, radio and voice mail, high speed internet connection for $9.95 + TAX for 24 hours and Movies on Demand.

Amenities

  • Free internet in room
General
Concierge
Activities
Fitness Center
Dining
Restaurant
Room service
Internet
Free internet in room

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Hotel Map

41.8751 -87.6243
Area served
Chicago, IL
Nearby airports
Midway and O'Hare International Airports
Area description
Adjacent to Grant Park and Buckingham Fountain. Near Millenium Park, The Art Institute of Chicago, Museum Campus, Symphony Center, and the Sears Tower.

Nearby points of interest

  • Auditorium Building: 0.1 mi
  • Harold Washington Library: 0.2 mi
  • Chicago Architecture Foundation: 0.3 mi
  • Buckingham Fountain: 0.3 mi
  • Symphony Center: 0.3 mi
  • Grant Park: 0.3 mi
  • Printers Square: 0.3 mi
  • Art Institute of Chicago: 0.3 mi
  • Crown Fountain: 0.4 mi
  • Bank of America Theatre: 0.4 mi
  • Chicago Board of Trade: 0.5 mi
  • State Street: 0.5 mi
  • Cloud Gate: 0.5 mi
  • Shubert Theatre: 0.5 mi
  • Pritzker Pavilion: 0.6 mi
  • Auditorium Building: 0.1 mi
  • Harold Washington Library: 0.2 mi
  • Chicago Architecture Foundation: 0.3 mi
  • Buckingham Fountain: 0.3 mi
  • Symphony Center: 0.3 mi
  • Grant Park: 0.3 mi
  • Printers Square: 0.3 mi
  • Art Institute of Chicago: 0.3 mi
  • Crown Fountain: 0.4 mi
  • Bank of America Theatre: 0.4 mi
  • Chicago Board of Trade: 0.5 mi
  • State Street: 0.5 mi
  • Cloud Gate: 0.5 mi
  • Shubert Theatre: 0.5 mi
  • Pritzker Pavilion: 0.6 mi
  • Willis Tower (Sears Tower): 0.6 mi
  • Yacht Club: 0.6 mi
  • Chicago Cultural Center: 0.6 mi
  • Macys: 0.6 mi
  • Harris Theater: 0.6 mi
  • Oriental Theatre: 0.7 mi
  • City Hall: 0.7 mi
  • Chicago Theater: 0.7 mi
  • Goodman Theatre: 0.7 mi
  • Prudential Plaza: 0.7 mi
  • Field Museum of Natural History: 0.7 mi
  • Cadillac Palace Theatre: 0.7 mi
  • Shedd Aquarium: 0.8 mi
  • Harold Washington College: 0.8 mi
  • Chicago Mercantile Exchange: 0.8 mi
  • Opera House: 0.9 mi
  • Union Station: 0.9 mi
  • Marina City: 0.9 mi
  • Soldier Field: 1 mi
  • Museum of Broadcast Communications: 1 mi
  • Wrigley Building: 1 mi
  • Merchandise Mart: 1 mi
  • Tribune Tower: 1.1 mi
  • Adler Planetarium: 1.1 mi
  • North Michigan Avenue: 1.1 mi
  • Hull House Museum: 1.2 mi
  • Chicago - Mag Mile - Wacker Dr: 1.3 mi
  • Lake Point Tower: 1.3 mi
  • Michigan Avenue South: 1.3 mi
  • Terra Museum of American Art: 1.3 mi

Meeting facilities

Meeting Info
50,000 square feet of meeting space. World renowned gold room

Dining

Gazebo Restaurant
Breakfast, Lunch and Dinner served from 6:30am to 10:30pm. Breakfast includes full American Breakfast, lunch- a variety of salads and sandwiches, dinner- chicken, beef, pork and seafood dishes.
Tavern Tap
A relaxed setting to enjoy cocktails or play pool or watch your favorite sports

Hotel Policies

Check-in:
1500
Check-out:
1200

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (1105)

Ratings and reviews for Congress Plaza Hotel at Grant Park

Overall score

3.3 / 5
5.01.0
1105 out of 1105
Amenities:
3
Room cleanliness:
3.7
Hotel staff:
3.7
Room comfort:
3.4
Location:
4.5
Value:
3.5

72% would recommend to a friend.

Sort by:
Review of Congress Plaza Hotel at Grant Park

Reviewer score

2
5.01.0
2014Leigh
Business
Dallas
Sep 24, 2014

Spooky & Needs Work

The hallway to my room was dimly light with a couple of the overhead lights flickering. I felt like I was walking into a horror movie. Rooms were clean and bathroom fairly updated. However, instead of scraping old paint and replacing rotted/damaged trim, a coat of paint was applied directly to the damaged areas. Much work needed!

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
3
Hotel staff:
4
Room comfort:
2
Location:
4
Value:
3
Trip purpose:

Business

Review of Congress Plaza Hotel at Grant Park

Reviewer score

3
5.01.0
Mona global traveler
Philadelphia, Pennsylvania
Sep 22, 2014

Convenient city location

We were on a romantic getaway weekend. Location wise the hotel was perfect as it is close to the L train and the underground. The rooms were clean and comfortable but I must say that it needs a renovation… its a great option for what you pay

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
3
Hotel staff:
3
Room comfort:
3
Location:
4
Value:
3
Sightseeing tip: Long walk from hotel

My favorite thing to do in Chicago was the architectural cruise on the River… it's a must!

Review of Congress Plaza Hotel at Grant Park

Reviewer score

5
5.01.0
Qile
Minneapolis
Sep 22, 2014

Unbeatable location, good service

I stayed over the weekend at Congress Plaza Hotel. It was a good experience. It was among one of the cheapest hotels in downtown area when I tried to book a hotel for a weekend visit. After I moved in, the room was clean, and housekeeping was friendly. One of the best things is that it is so close to the central scenic attractions so that you don't even need to take any train or bus to visit anything you want!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
5
Value:
5
Review of Congress Plaza Hotel at Grant Park

Reviewer score

2
5.01.0
Bio supporter
Business
St. Louis
Sep 17, 2014

Best thing is the location.

The location to the train and museums was wonderful, but the hotel is old and has not been updated.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
3
Hotel staff:
3
Room comfort:
2
Location:
5
Value:
3
Trip purpose:

Business

Review of Congress Plaza Hotel at Grant Park

Reviewer score

3
5.01.0
Carrieb0924
Elgin, Il
Sep 17, 2014

Riot Fest Weekend

Stayed at this hotel for the Riot Fest in Chicago. Wasn't sure what to expect because the reviews online were so mixed. I have to say that the location is great, but the Hotel itself needs a major over haul. The rooms don't look like they've been touched in 40 years. The decor is so outdated and the bathroom needs some love. Had a few drinks in the hotel bar and learned about some of the History of the hotel and how it's supposedly haunted. After a long day of walking and listening to bands the bed gave me the nights rest that I needed. Over all it wasn't the worst place I've ever stayed and by far it's not the best either.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
2
Hotel staff:
3
Room comfort:
2
Location:
4
Value:
3
Review of Congress Plaza Hotel at Grant Park

Reviewer score

4
5.01.0
mpgay66
Business
Madison, WI
Sep 17, 2014

great economical stay in the heart of grant park

Clean Rooms, great architectural history, reasonably priced, cosmopolitan environment across from Grant Park. Doorman Steve was very helpful and entertaining.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
5
Value:
5
Trip purpose:

Business

Review of Congress Plaza Hotel at Grant Park

Reviewer score

4
5.01.0
E Mc2
Charleston, SC
Sep 16, 2014

Great location and price!

This is right in the heart of Chicago near Grant park. The location was great and the price was excellent! I would recommend this hotel to anyone visiting Chicago!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
3
Room comfort:
4
Location:
5
Value:
4
Review of Congress Plaza Hotel at Grant Park

Reviewer score

4
5.01.0
Estrellaymar
Chicago, IL
Sep 15, 2014

Chicago weekend

The Congress is a classic. It has old world charm and is at a great location. The lobby is beautiful and the bar is great. Because it's so old, the rooms are small & the bathrooms need updating.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
2
Location:
5
Value:
5
Sightseeing tip: Short walk from hotel

right across from Grant Park

Review of Congress Plaza Hotel at Grant Park

Reviewer score

3
5.01.0
jamieromance
Terre Haute, IN
Sep 2, 2014

Not Bad but Not Great

The service and the staff were nice, the room was clean enough but the hotel itself is a bit run down. Great location for sight seeing though.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
3
Hotel staff:
4
Room comfort:
2
Location:
4
Value:
3
Review of Congress Plaza Hotel at Grant Park

Reviewer score

1
5.01.0
nan traveler
Houston, TX
Sep 2, 2014

Chicago flop house

Although this place was in an excellent location, it was like staying at a youth hostel. Lobby hot and full of teens. Rooms very old and not very clean. Beds very hard and full sized, not queen. Elevators slow and was almost impossible to leave with luggage last day. Would not recommend this hotel to anyone. Asked concierge to help me with restaurant reservation. They gave me phone number of the restaurant to make my own call instead. Wireless was slow, slow and often terminated. Had to ask friend back home to look up events for me since it was so difficult.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Room cleanliness:
2
Hotel staff:
1
Room comfort:
1
Location:
5
Value:
2
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