Rate and special offer based on Check-in: Jun 5, 2015 Check-out: Jun 6, 2015

Hilton Waikoloa Village

4 stars
View map of 425 Waikoloa Beach Drive, Waikoloa, HI 96738

Hotel Overview

Reviewer score
4.1
out of 5
249 reviews
A Magical Stay....

James and I Stayed 8days 7nights at the Hilton Waikoloa Resort in Kona, Hawaii January 2015 for our... See full review

  • James and Tina b.
  • Apr 24, 2015
Great Trip

They will charge you extra for parking at the end of your trip. If you say anything about it they... See full review

  • Bobby R.
  • Apr 6, 2015
Oceanfront Waikoloa resort offers 62-acre tropical fantasy adventure
Fantasy becomes reality at the oceanfront Hilton Waikoloa Village, one of Hawaii's most renowned playgrounds. This 62-acre property features more than 1,200 upscale accommodations, and the grounds are covered in amenities: swimming pools, a protected lagoon and beach, championship golf courses, restaurants, and more than $7 million in art. Arriving guests may travel to their rooms via tram or boat -- an experience in itself. Kids will love Dolphin Quest, an in-water interactive visit with Hilton Waikoloa Village's dolphins. 
Highlights
  • Experience lobby-to-room tram or mini canal boat service, or go by foot via the Museum Walkway, lined with valuable artworks
  • Swim and snorkel at the resort's 4-acre, ocean-fed lagoon, with colorful reef fish and turtles plus a white-sand beach
  • Spend the day unwinding at the full-service Kohala Spa
  • Free shuttle service to Anaehoomalu Bay, home to one of South Kohala's best beaches
  • 7 plexicushion tennis courts and a 450-seat stadium court
Location
The oceanfront Hilton Waikoloa Village is north of Kailua-Kona in the exclusive community of Waikoloa, South Kohala.
Rooms
Hilton Waikoloa Village rooms and suites span three towers, with views ranging from the dolphin lagoon to the ocean. All accommodations include a private balcony, flat-screen TV, Hilton Serenity Collection Bed and Bedding, mini-refrigerator and safe. Bathrooms have exclusive Kohala bath amenities. High-speed Internet access is available (fees may apply).
Features
Recreation
Water-loving guests twill feel at home here. Hilton Waikoloa Village features a 4-acre swimming and snorkeling lagoon and 3 freshwater swimming pools with waterfalls and slides. Serenity seeker escape to the Zen garden and full-service Kohala Spa. The hotel also has 8 impressive tennis courts (fees apply), two championship golf courses (fees apply) and the educational Dolphin Quest Learning Lagoon (fees apply).
Dining
Hilton Waikoloa Village offers an equally impressive collection of dining choices: Lagoon Spoon (a cereal-lover's paradise found), Japanese restaurant Imari, steak-and-seafood Kamuela Provision Company and Legends of the Pacific luau.
Transportation
  • Kona International Airport (19.2 mi/30.9 km)
  • Complimentary shuttle between Anaehoomalu Bay and the resort
Attractions
  • Kings' Shops/Queens' MarketPlace (0.9 mi/1.75 km)
  • Anaehoomalu Bay (1.1 mi/ 1.8 km)
  • Hapuna Beach (8.9 mi/14.3 km)
  • Lapakahi State Historical Park (22.6 mi/36.3 km)
  • Kailua-Kona (25.7 mi/41.4 km)
  • Puuhonua o Honaunau National Historical Park (45.4 mi/73 km)
  • Hawaii Volcanoes National Park (via Waimea) (104 mi/168 km)
Policies & fees
Daily resort fee of $25 USD plus tax per day will be added to the room rate and includes: Internet access, hula, lei making and ukulele lessons, in-room PlayStation 3 with unlimited movies and games, 20% discount on Lagoon Beach toy rentals, 10% discount on Cruises Ocean Sports, and local and toll-free calls.

This is not a comprehensive list of fees. Any amounts listed above may not include taxes and are subject to change.

Hilton Waikoloa Village Rooms

Resort View
1 King Bed w/Twin Sofabed, or 2 Double Beds
Ocean View
1 King Bed w/Twin Sofabed, or 2 Double Beds
Deluxe Ocean View
1 King Bed w/Twin Sofabed, or 2 Double Beds
Makai Oceanside Lagoon Tower
1 King Bed with single sleeper chair or 2 Queen Beds. Views include Ocean, Dolphin or Lagoon View.

Amenities

  • WiFi
  • Outdoor pool
  • No smoking rooms/facilities
General
No smoking rooms/facilities
Concierge
Activities
Outdoor pool
Fitness center or spa
Spa
Golf
Tennis
Dining
Bar/Lounge
Room service
Services
Business center
In-Room Safe
Tour desk
Meeting/Banquet facilities
Barber/Beauty shop
Conference facilities
Gift shop
Internet
WiFi
Accessibility
Accessible parking

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Hotel Map

19.9238 -155.8874
Area served
Kamuela, Island of Hawaii, United States
Nearby airports
Kona International Airport (KOA) 17 miles; Hilo International Airport (ITO) 75 miles.
Area description
This deluxe island resort is located just 17 miles (20 minutes) north of Kona International Airport on Hawaii's Big Island. The airport is serviced by Aloha, Hawaiian, United Airlines, American Airlines, Japan Airlines as well as numerous charter flights. Along 62 acres of the sunny Kohala coastline, Hilton Waikoloa Village offers guests the ultimate island destination vacation. Island attractions include Hawaii Volcanoes National Park, Parker Ranch, Waipio Valley and Akaka Falls. Resort activities include golf, tennis, spa and the Dolphin Quest Learning Center. With over 235,000 square feet of indoor and outdoor meeting, prefunction and convention facilities this resort boasts the largest amount of space on the outer islands.

Hotel Policies

Check-in:
1:00 PM
Check-out:
12:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

Ratings and reviews for Hilton Waikoloa Village

Overall score

4.1 / 5
5.01.0
249 out of 249
Amenities:
4.3
Cleanliness:
4.4
Hotel staff:
4.4
Comfort:
4.4
Location:
4.2
Value:
3.7

86% would recommend to a friend.

Sort by:
Review of Hilton Waikoloa Village

Reviewer score

5
5.01.0
James and Tina b.
Business
southfield
Apr 24, 2015

A Magical Stay....

James and I Stayed 8days 7nights at the Hilton Waikoloa Resort in Kona, Hawaii January 2015 for our 20th Anniversary. As we stepped in Resort someone was greeting us the staff was very helpful and informative about the island and the things that you can do. There's several different restaurant's so that you can experience many different types of foods and the staff were very accommodating towards food preferences. It's like no other place we've every visited. And we've traveled a lot!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

Review of Hilton Waikoloa Village

Reviewer score

3
5.01.0
Hedi M.
Business
N/A
Apr 22, 2015

Mixed feelings

Check-in: we were sent to a waiting area where we had to wait for 4 hours to get a room. At 2:00 PM we were told that someone was cleaning the room and it should be ready within 45 minutes. They kept saying that we will get a call back from front desk. They never did. After calling the MOD our room was ready by 3:25 PM. Our sheets were not changed at all for the whole week (Hilton standards is every 4 days) Beds were not made properly. Restaurant Don and Tony in the Hilton Village: dirty silverware, sticky and dirty plastic table cloth, dirty glass. Expensive for a pizza place. KPC restaurant: great view, average food, very expensive. Kirin restaurant: excellence Chinese food, great view, very expensive. Waikoloa Cafe: great service, expensive. Water's Edge breakfast: good food, very expensive. DolphinQuest: sad to see these beautiful animals trapped in a small area. Lagoon: swim with fish and turtle. Fresh salty water. Outside the Hilton village food is affordable. Great food at Romano's macaroni. Cafe Pesto has great food in Hilo. Great beach to go to: Hapuna beach (HI state park) few miles away from the Hilton Village.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
4
Hotel staff:
2
Comfort:
4
Location:
4
Value:
3
Trip purpose:

Business

Review of Hilton Waikoloa Village

Reviewer score

4
5.01.0
Heather W.
Business
Boulder
Apr 18, 2015

Pretty good time but time consuming!

This is a good place for a family vacation. Lots of activities to choose from, but maybe the pricey breakfast options weren't so family friendly! Thank goodness for the ABC Store down the road! The lagoon swimming and boating activities were nice, but things like snorkel gear availability (lack thereof) put a damper on our time. Also, the train you have to take from the far wings of the hotel can be pretty slow to come. Maybe it was worth it because we fell asleep to the sound of the ocean outside our lanai every night, which was pretty great. You do have to plan to budget a lot of extra time to just get around in this hotel. Valet service was pretty slow. Call ahead for your car when you leave your room, and by the time you wait for and then ride the train there maybe your car will be waiting and you can be off to enjoy the Big Island!

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
3
Hotel staff:
4
Comfort:
3
Location:
5
Value:
3
Trip purpose:

Business

Review of Hilton Waikoloa Village

Reviewer score

5
5.01.0
Bobby R.
Business
Broken Arrow
Apr 6, 2015

Great Trip

They will charge you extra for parking at the end of your trip. If you say anything about it they will say its free. Also they only have a couple of places open to eat.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
5
Hotel staff:
4
Comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

Review of Hilton Waikoloa Village

Reviewer score

3
5.01.0
Daniel D.
Business
Ewa Beach
Mar 24, 2015

Just Average

Hotel isn't as nice as it used to be. You can tell they don't up keep or maintain certain aspects of the hotel as certain things are just outdated. Hotel room was comfortable but the bed sheets and pillow cases smelled like they had been left in the washer for too long then dried: I probably wouldn't reccomend this place to a friend.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
2
Hotel staff:
3
Comfort:
4
Location:
3
Value:
3
Trip purpose:

Business

Review of Hilton Waikoloa Village

Reviewer score

4
5.01.0
John G.
Business
N/A
Mar 21, 2015

lots of things to do on property.

The hotel grounds are amazing. Quite a large property. Lots to see and do for all ages. Easy transportation to and from your designated room. Not very many beaches to swim at unless you go off property. Convenient stores to shop and get snacks. Some of the staff did not understand English or had any helpful ideas on what to see or do. Had to ask several times for directions to sites. Other than that our experience was great and I would stay there again. Oh ya. Coffee maker is not marked for one cup or two.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
3
Comfort:
5
Location:
4
Value:
5
Trip purpose:

Business

Review of Hilton Waikoloa Village

Reviewer score

4
5.01.0
RebeGary
Business
Chicago
Jan 15, 2015

Holiday Trip

Our 1st trip to the Big Island and loved the Wiakoloa Hilton. Lots to do- pools, SUP, their own salt water lagoon, and restaurants. It is a very large resort so you do a lot of walking to get to places or you can take the tram or a boat ride. Paying to park everyday was a little steep @ $25/day but location was prime! We would come back again.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
3
Location:
5
Value:
4
Trip purpose:

Business

Review of Hilton Waikoloa Village

Reviewer score

4
5.01.0
Medo
Business
N/A
Jan 12, 2015

Vacation

Food was not the best, transportation was confusing other than taxis

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
2
Value:
3
Trip purpose:

Business

Review of Hilton Waikoloa Village

Reviewer score

5
5.01.0
Ashley D.
Business
Ocean View
Jan 8, 2015

Favorite Staycation Spot

I go here at least once a year. I'm sooo fortunate to have this resort just 60 miles away from home. From the waterslides to the dolphins the whole pace is a paradise.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

Review of Hilton Waikoloa Village

Reviewer score

4
5.01.0
debraj b.
Business
N/A
Jan 6, 2015

Relaxing family vacation

We were traveling with a 4 year old and looking for a relaxing vacation, and Hilton Waikoloa Village provided just that! We stayed for 4 nights and was wowed by the 62 acre beautiful property, lush gardens, kiddie beach and pools, Asian artifacts and tram and boat options just to navigate the property. The memorable points: - big island breakfast on water's edge - walk by the museum - dolphin quest show on site which was fun for the kid! Not so memorable points: - Having stayed at other Hiltons, I can say that our Palace tower room was not at a 4 star level. The room was clean but small and it took 45 mins for the luggage to show up or be picked up from the room! Maybe the lagoon or ocean tower would have newer and better rooms? - the Hilton is 45 mins away from town. So would need a taxi or rent a car

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
3
Comfort:
3
Location:
4
Value:
4
Trip purpose:

Business

Sightseeing tip: Short walk from hotel

If you walk 15 to 20 mins along the shoreline from the lagoon tower, you will come across a beautiful sand beach (sometimes inhabited by turtles basking in the sun)! Be sure to watch the sunset on the walk back!

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