Royal Kona Resort

The staff was friendly and did all they could to make things comfortable for our stay. Shortly after check-in the power went partially out to no fault of the hotel. No air conditioning, elevators were also out, kitchen in the restaurant went out. They did bring 2 portable fan's up to our room to compensate and granted us a very late check out to make up for the inconvenience. The balcony outside our room and railing outside of the room were clearly not up to code... really low and the spacing between was about 9" plenty of room for a small child to fall between falling several flights of stairs while trying to look at the fish in a small pond down below. Outdated accommodations, pictures on website must have been of the very best room they had. The view of an oven view room was the best thing about the stay.

Old hotel, needs renovation urgently. Cost is too high for what it delivers.

Hotel rooms dated and mod worn. the hotel grounds and lobby very nice and view from hotel great overlooking ocean. I would stay there again because price is good for Hawaii and view of ocean was wonderful. The luau was okay food and good entertainment, However alcoholic drinks were poor and not much selection as I have had at other Luaus, Only tropical drink offered was Mai tai and I saw bartender putting his hands in Ice of bowl and eating ice before he added liquid Mai tais to punch bowl. I also saw bartender use hands to shovel ice in glasses instead of a scoop, but what the heck, I drank it anyway.

We had such a great time! The hotel is beautiful and perfectly located in the heart of Kona. My only 2 complaints are that there is no hot tub and the pool closes so early at 8PM!!! Way too early. Other than that, everything was nearly perfect ;)

We spent a few nights at the Royal Kona and enjoyed our time there. The room was nice but pretty average. The main lobby/bar area is very cool as it is right on an outcropping of rock next to the ocean. Plenty of room to read, work on the computer, or have a drink right next to the water with a great view. Breakfast buffet was ok but not the best we had on the island. No free internet in the rooms. Overall, for the value, this hotel was a good deal and provided an enjoyable stay.

As wonderful as the hotel was, the staff were even greater! They did everything to make our stay wonderful and they succeeded. Thank tou for a most memorable and marvelous stay!

Was there 14 years ago. It was good then and I think it has been updated this time around. Very nice and comfortable - within easy walking distance to the town, restaurants and shopping.

The room in the hotel was clean but a bit old. There were rust stains in the shower & cracks on the bathroom door but that didn't stop us from having a good time. The bar hours were inconvenient. They open late & close early. We tried going to the bar around 10:30am & they weren't open yet. We tried again at 11pm & they were already closed. The front desk/activities desk was very helpful & friendly. The pool & lagoon was very nice. All in all, the hotel location is prime...can't beat watching the sunset from where we were at.

Love the location. Food at hotel restaurants was great, except for buffet breakfast. The outdoor bar/restaurant was very nice. First room did not have hot water. Couldn't fix it, so we were moved to another room. Had an odd smell, but got used to it. Rain water came in ceiling one night. They dried it out next day. Location and view from room was excellent. Staff was friendly and accommodating. It is very nice to be able to walk downtown to eat in the evenings. Didn't spend hardly any time in room during daytime, as we travelled the island. Parking was a bit spendy, and spots too close to each other. Would had to pay for wifi, but we brought our own.

We were in need of a place to stay that was reasonably priced and was close to the ocean and Royal Kona fit the bill. Thank you for the great deal!